HP Integrity rx3600 User Service Guide HP Part Number: AB463-9003C Published: November 2007 Edition: Third edition
© Copyright 2007 Hewlett-Packard Development Company, L.P Legal Notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Table of Contents About This Document.......................................................................................................21 Intended Audience................................................................................................................................21 New and Changed Information in This Edition...................................................................................21 Publishing History..........................................................................
Power Consumption and Cooling...................................................................................................49 Physical and Environmental Specifications..........................................................................................49 3 Installing the System.....................................................................................................53 Safety Information.....................................................................................................
Installing the Server into a Pedestal Mount....................................................................................78 Connecting the Cables..........................................................................................................................78 AC Input Power...............................................................................................................................79 Power States................................................................................
Rules for creating IM volumes and hot spare disks...........................................................107 CFGGEN Commands..........................................................................................................107 Smart Array P400, P600 and P800 Controllers..............................................................................109 Quick Installation Procedure....................................................................................................
Booting HP OpenVMS from the EFI Shell...............................................................................130 Shutting Down HP OpenVMS.......................................................................................................131 Booting and Shutting Down Microsoft Windows..............................................................................132 Adding Microsoft Windows to the Boot Options List...................................................................
Memory DIMM Load Order....................................................................................................161 Memory Subsystem Behaviors.................................................................................................161 Memory Error Messages..........................................................................................................161 Troubleshooting rx3600 SBA......................................................................................................
Removing and Replacing a Hot-Swappable Power Supply...............................................................186 Power Supply Loading Guidelines................................................................................................186 Removing a Hot-Swappable Power Supply..................................................................................186 Replacing a Hot-Swappable Power Supply...................................................................................
Replacing the I/O VRM..................................................................................................................233 Removing and Replacing the Trusted Platform Module....................................................................233 Removing the TPM........................................................................................................................234 Replacing the TPM..............................................................................................
Processor Upgrades............................................................................................................................279 Upgrading Verses Adding On.......................................................................................................280 Firmware........................................................................................................................................281 Operating systems....................................................................
baud...............................................................................................................................................322 Syntax.......................................................................................................................................323 Parameters................................................................................................................................323 Operation.................................................................
Select Active Console Output Devices.....................................................................................346 Select Active Console Input Devices........................................................................................347 Select Active Standard Error Devices.......................................................................................348 Using the System Configuration Menu.........................................................................................
List of Figures 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 1-11 1-12 1-13 1-14 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 5-1 5-2 5-3 5-4 5-5 5-6 6-1 6-2 I/O Subsystem Block Diagram......................................................................................................26 PCI/PCI-X/PCIe I/O Subsystem Block Diagram............................................................................
6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 6-11 6-12 6-13 6-14 6-15 6-16 6-17 6-18 6-19 6-20 6-21 6-22 6-23 6-24 6-25 6-26 6-27 6-28 6-29 6-30 6-31 6-32 6-33 6-34 6-35 6-36 6-37 B-1 C-1 C-2 C-3 C-4 C-5 C-6 C-7 C-8 C-9 C-10 C-11 D-1 16 Removing and Replacing the Top Cover.....................................................................................182 Removing and Replacing the Memory Carrier Assembly Cover...............................................
List of Tables 1 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 2-1 2-2 2-3 2-4 2-5 2-6 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 5-1 5-2 5-3 5-4 5-5 5-6 5-7 5-8 5-9 5-10 5-11 5-12 5-13 5-14 5-15 5-16 Publishing History Details............................................................................................................21 PCI/PCI-X I/O Rope Groups..........................................................................................................
5-17 5-18 5-19 5-20 5-21 5-22 5-23 5-24 5-25 5-26 5-27 5-28 5-29 5-30 5-31 5-32 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 A-1 A-2 B-1 B-2 B-3 B-4 B-5 B-6 C-1 C-2 C-3 D-1 D-2 D-3 D-4 D-5 D-6 18 Memory Subsystem Events that Light Diagnostic Panel LEDs...................................................162 Memory Subsystem Events that May Light Diagnostic Panel LEDs..........................................162 Power LED States..............................................................................................
List of Examples 6-1 D-1 D-2 D-3 D-4 D-5 D-6 D-7 D-8 D-9 D-10 D-11 D-12 D-13 D-14 D-15 D-16 D-17 D-18 D-19 D-20 D-21 D-22 D-23 D-24 Enabling the TPM........................................................................................................................236 help command...........................................................................................................................321 help bch command....................................................................................
About This Document This document describes how to troubleshoot and diagnose server problems, and remove and replace server components for the HP Integrity rx3600, Regulatory Model Number: RSVLA-0404. The document printing date and part number indicate the document’s current edition. The printing date will change when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number will change when extensive changes are made.
Typographic Conventions This document uses the following conventions: audit(5) Book Title KeyCap Emphasis Bold ComputerOut UserInput Command Variable [] {} ... | An HP-UX manpage. In this example, audit is the name and 5 is the section in the HP-UX Reference. On the Web and on the Instant Information CD, it may be a hot link to the manpage itself. From the HP-UX command line, you can enter “man audit” or “man 5 audit” to view the manpage. See man(1). The title of a book.
Web Site for HP Technical Documentation: http://docs.hp.com This is the main Web site for HP technical documentation. This site offers comprehensive information about HP products available for free. Server Hardware Information: http://docs.hp.com/hpux/hw/ This Web site is the systems hardware portion of the docs.hp.com site. It provides HP nPartition server hardware management details, including site preparation, installation, and more. Diagnostics and Event Monitoring: Hardware Support Tools: http://docs.
1 Overview The HP Integrity rx3600 server is a high performance, high availability server that provides the following features: • Form factor - 4U rack- or pedestal-installed • Internal peripherals - serial-attached SCSI (SAS) hard drives and a DVD or DVD+RW drive • High availability components - N+1 hot-swappable fans, 1+1 hot-swappable power supplies, and hot-pluggable PCI-X or PCIe cards and SAS drives • • Processors - one or two dual-core Intel® Itanium® processors Memory - up to 96 GB of memory This
Wake on LAN Wake on LAN, a hardware feature that enables the remote power on of computers through special network packets, is enabled in core PCI/PCI-X slots one and two. Ropes Ropes is an HP-proprietary, custom bus interface. It clocks data packets across long-length nets using source synchronous clocking schemes. There are eighteen signals bundled per Ropes group, of which there are a total of 16 in the rx3600. Each group is capable of 0.5GB/s peak bandwidth.
Figure 1-2 PCI/PCI-X/PCIe I/O Subsystem Block Diagram USBUSB USB 32 bit Single - Rope DMD I2C Bridge LPC Unified Core IO Board PCI-33 ZX1 PCI Bridge PDH DMD USB USB BMC IPMB SP Video VGA TPM ROM RTC MP LAN UART COM COM SRAM Common Display Panel board DVD Public PHP I/O Slots DHPC Single - Rope Dual - Rope ZX1 PCI-X Bridge PCIx-66 ZX1 PCI-X Bridge PCIx-133 PCIx-133 ZX1 PCI-X Bridge Quad - Rope X8 PCI-E ZX2 PCI-E Bridge Quad - Rope X8 PCI-E ZX2 PCI-E Bridge X8 PCI-E Expre
Table 1-1 PCI/PCI-X I/O Rope Groups (continued) Slot # Rope Numbers PCI Bus Bits Speed Function Hot Swap / OL* 6 2, 3 (Dual Bandwidth) 5 64 133 MHz High-Speed PCI-X (Public) Y 7, 8 9 6 64 66 MHz General PCI-X (Public) Y 9, 10 1 7 64 66 MHz General PCI-X (Public) Y - 0 0 32 33 MHz UCIO (Private) N PCI/PCI-X/PCIe IOBP On the 10 slot PCI/PCI-X/PCIe IOBP there are a total of eight Public slots (four PCI-X mode 1 and four PCIe), two Private Fast-core slots (PCI/PCI-X mode 1 64-
the ioconfig mps_optimize [on|off] command from a non-PCIe system, the following output will be displayed: ------------Shell> ioconfig mps_optimize ioconfig: PCIe MPS optimization is not supported. Shell> ioconfig mps_optimize on ioconfig: PCIe MPS optimization is not supported. Exit status code: Unsupported Shell> ----------------- To restore MPS to the default values use the default clear command. See “default” (page 327).
Figure 1-3 8-DIMM Memory Carrier Block Diagram Figure 1-4 is a block diagram of the 24-DIMM memory carrier that shows data, addresses, and controls that flow from the processors through the CEC and memory mux to the DIMMs.
Figure 1-4 24-DIMM Memory Carrier Block Diagram Cooling There are three system fans assemblies that cool the server. The fans are redundant, hot-swappable, and interchangeable. You service the fans through the top of the chassis. The fans are N+1, meaning that the server has three fans, but can operate for a very limited time with two fans running. If the time threshold is reached, the server automatically shuts down to prevent an overtemperature condition.
Figure 1-5 Cooling Fans Power The server power subsystem is designed to provide high availability with 1+1 power supply redundancy. Figure 1-6 is a block diagram of the power subsystem, including voltage labels for each main server subsystem that requires power.
Figure 1-6 Power Subsystem Block Diagram System POL Converters 12/5/06 Processor BP V1P 2 POL V12 CPU PODS (2) V12 V12 PDH I/O BP Fan contlr POL Fan contlr POL V2P 5 POL Summit Loop Summit Loop V1P 5 POL Summit V12 Loop V12 V1P 2 POLSummit Loop V12 Summit Loop 6 Mem Ext (2) V1P 5 POL V12 V12 V1P 2 POL Summit V1P 2_FPGA embedded V5P0 V12 V3P 3_STBY 12/24 DIMM Summit Loop V1P 0 POL Tower of Power V5P 0 POL V12 Unified Core V3P 3 is called V3P 3_PCI V12 V3P 3 POL V3P3 V1P 8_SY
5. 6. 7. 8. Initialize I/O Expander settings prior to turning on power. Set Power Sequencer Order. Set system frequency in Power Sequencer. Pulse BMC_PWR_CMD to tell the Power Sequencer to enable the voltages in the system. Wait for SEQ_MPON to know the power sequencer has finished and check if SEQ_STATUS=0 for a fault condition. If a fault has occurred, scan sensors for the cause and generate events. 9. Perform any pre-Reset Hardware Setup needed while power is on. 10. Release Reset by setting MPON=1.
• • • • Hard drives Cables Backplane board Core I/O cards The server can contain up to eight SAS disk drives. The drives have LEDs that indicate activity and device status, and an LED used to locate each drive. Additionally, there is a set of slot availability LEDs positioned in the middle of the disk drive bays on the front of the chassis. The illuminated LEDs indicate connection and power from a SAS controller to the bank of SAS disk drive slots.
these events helps you diagnose and troubleshoot problems with the server. For more information, see Chapter 5 (page 139). Controls, Ports, and LEDs This section provides a basic description of the controls, ports, and LEDs found on the front panel and rear panel of the HP Integrity rx3600. For more information on LED functions and descriptions, see Chapter 5 (page 139).
Table 1-4 Front Panel Controls and LEDs LED Function Power Button Manually powers the server Off on and off. Green UID Button Init Button Helps locate a particular server within a rack of servers. You can remotely activate this button using various system utilities.
Figure 1-9 Front Control Panel LEDs UID/Locator Button and LED Power Button/LED System Health Internal External Init LED Health Health Button LED LED Storage and Media Devices The server can contain up to eight hot-pluggable SAS disk drives and one DVD or DVD-RW drive. Storage and media devices have LEDs that indicate activity and device status. Hot-pluggable SAS disk drives also have an LED used to locate a particular drive.
1 The drive status LED is blue when you use various software utilities, such as online diagnostics and SAS drive configuration tools. Hot-Pluggable Disk Drive Slot Availability LEDs The hot-pluggable disk drive slot availability LEDs are located on the front bezel in the center of the disk drive slots (Figure 1-11). The illuminated LEDs indicate connection and power of the group of SAS disk drive slots to a SAS controller. Figure 1-11 shows the hot-pluggable disk drive slot availability LEDs.
Figure 1-12 Diagnostic Panel Label and LEDs Rear Panel The server rear panel includes communication ports, I/O ports, ac power connectors, and the locator LED/button. LEDs located on the rear panel of the server signal the operational status of the following components: • iLO 2 MP • System LAN • Power supply • PCI/PCI-X/PCIe slots Figure 1-13 shows the rear panel control, port, and LED locations.
Figure 1-13 Rear Panel Control, Port, and LED Locations AC Input Receptacle UID/Locator Button And LED Power Supply LED PCI/PCI-X Slot LEDs SAS Core I/O Card System LAN LEDs Ports And LEDs Console RS232 Serial Port MP Status VGA USB Port Ports LEDs (Optional) Aux RS232 Serial Port MP LAN MP Reset Port And Button LEDs iLO 2 MP The server contains an iLO 2 MP on the core I/O board that enables local and remote management of the server.
NOTE: board. The Core I/O Board figure is oriented vertically to match the orientation of the core I/O Figure 1-14 Core I/O Board Controls, Ports, and LEDs 1 6 7 2 8 9 3 10 4 5 11 1 iLO 2 MP RS-232 Serial Port (DB-9F to DB-9F cable) Connected to emulation terminal device (PC, laptop, or ASCII terminal) 2 USB 2.
held for at least four seconds. The following values are reset to factory defaults when the button is held for at least four seconds: • • Serial terminal baud rate settings User names and passwords Core I/O Board Ports Table 1-6 lists a description of the core I/O board ports shown in Figure 1-14.
Table 1-8 System LAN Link Status and Speed LEDs LED Link status Link speed State Link Status Blinking green Activity Solid green Link with no activity Off No link Solid orange 1000 Mb Solid green 100 Mb Off 10 Mb Power Supply The server can have one or two power supplies, labeled PS0 and PS1. Each power supply has an ac input receptacle and an LED that shows the power state of the server (Figure 1-13 (page 41)). The server has three power states: standby power, full power, and off.
a locator used to identify a particular PCI/PCI-X/PCIe slot. Activate the locator functionality using software utilities. CAUTION: Private core I/O slots one and two on the PCI/PCI-X IOBP and slots 1 - 4 on the PCI/PCI-X/PCIe IOBP are not hot-pluggable. Do not remove the cards in these slots without first powering off the server and unplugging the power cords.
2 System Specifications This chapter provides the system specifications for the HP Integrity rx3600 server. This chapter addresses the following topics: • • • • • “Server Specifications” (page 47) “Dimensions and Values” (page 48) “Grounding” (page 48) “Electrical Specifications” (page 48) “Physical and Environmental Specifications” (page 49) Server Specifications Table 2-1 lists the server specifications for the HP Integrity rx3600.
Dimensions and Values Table 2-2 lists the dimensions and values of the HP Integrity rx3600 for a rack- or pedestal-installed configuration . Table 2-2 Rack- or Pedestal-Installed Server Dimensions and Values Dimension Value Server weight (loaded product weight range estimate) 34-40.8 kg (75-90 lbs.) Rack Rack dimensions (depth x width x height) 69.6 cm (27.4 in.) x 44 cm (17.32 in.) x 17.24 cm (6.8 in.) Rack weight Max: 45.36 kg. (100 lbs.
Table 2-3 System Power Specifications (continued) Parameter Rating Maximum per PCI/PCI-X/PCIe Socket 25 W per socket 25 W per socket 2 1095 W (3736 BTU/hr) 1056 W (3603 BTU/hr) 3 Minimum Configuration 432 W (1474 BTU/hr) 422 W (1439 BTU/hr) Typical Configuration4 685 W (2337 BTU/hr) 669 W (2283 BTU/hr) Maximum Configuration 1 2 3 4 The infrastructure should be sized such that any single power supply can safely provide all the power required by the system.
Table 2-5 Environmental Specifications (system processing unit with hard disk) Parameter Value Operating temperature +5˚ C to +35˚ C (+41˚ F to +95˚ F) Storage temperature - 40˚ C to +70˚ C (-40˚ F to +158˚ F) Over-temperature shutdown +40˚ C (+104˚ F) Operating humidity 15% to 80% relative (noncondensing) Storage humidity 90% relative (noncondensing) at + 65˚ C Acoustic Noise Emission (ISO 9296) Sound Power Level1 LwAd =7.3B Sound Pressure Level LpAm =57.
1 2 Derate maximum dry bulb temperature 1oC/300 m above 900 m. m3/hr=1.
3 Installing the System This chapter addresses the following topics • “Safety Information” (page 53) • “Installation Sequence and Checklist” (page 54) • “Unpacking and Inspecting the Server” (page 54) • “Installing Additional Components” (page 56) • “Installing the Server into a Rack or Pedestal Mount” (page 78) • “Connecting the Cables” (page 78) • “Console Setup” (page 80) • “Accessing the Host Console” (page 91) • “Powering On and Powering Off the Server” (page 93) • “Core I/O Card Configuration” (page 9
Installation Sequence and Checklist Table 3-1 lists the server installation steps. Follow these steps in sequence to install the server. Table 3-1 Installation Sequence Checklist Step Description 1 Unpack and inspect the server shipping container. Inventory the contents using the packing slip. 2 Install additional components shipped with the server. 3 Install the server into a rack or pedestal mount. 4 Connect cables to the server. Completed a. Connect ac input power cable. b.
Inspecting the Shipping Containers for Damage HP shipping containers protect their contents under normal shipping conditions. After the equipment arrives, carefully inspect each carton for signs of shipping damage. Shipping damage constitutes moderate to severe damage, such as punctures in the corrugated carton, crushed boxes, or large dents. Normal wear or slight damage to the carton is not considered shipping damage.
Installing Additional Components This section describes how to install components into the server that are not factory integrated. Most servers are pre-configured with all components installed prior to shipping from the HP factory. If you do not have additional components to install, go on to “Installing the Server into a Rack or Pedestal Mount” (page 78).
Figure 3-1 Removing and Replacing the Top Cover Replacing the Top Cover NOTE: Always replace the memory carrier assembly cover before replacing the top cover. To replace the top cover, follow these steps: 1. 2. 3. 4. 5. 6. Ensure the memory carrier assembly cover is in place. Ensure the cover release lever is in the open position and that the memory cover is firmly seated or the top cover cannot be installed (Figure 3-1). Align the tabs of the top cover with the corresponding slots in the chassis.
Figure 3-2 Removing and Replacing the Memory Carrier Assembly Cover Replacing the Memory Carrier Assembly Cover To replace the memory carrier assembly cover, follow these steps: 1. 2. 3. 4. 5. Position the cover onto the opening above the memory carrier assembly. Slide the cover toward the right side of the server until it is flush with the center chassis wall; push firmly. Slide the top cover forward until it is flush with the front of the chassis.
supply is identified as P0, and the second hot-swappable power supply is identified as P1 (Figure 3-3). CAUTION: When a second power supply is not used, the empty power supply slot must remain covered with the supplied metal filler panel. Failure to observe this caution can result in damage due to overheating. Install the hot-swappable power supply into the server before attaching the new power cord. Failure to observe this caution can result in damage to the server.
IMPORTANT: a disk drive. For cooling purposes, always leave disk drive fillers in slots that do not contain Removing a Hot-Swappable Disk Drive Filler To remove a hot-swappable disk drive filler, follow these steps: 1. 2. Squeeze the tabs on the front of the filler to release it from the slot in the drive bay. Pull gently until the filler slides out of the chassis. Replacing a Hot-Swappable Disk Drive Filler To replace a hot-swappable disk drive filler, follow these steps: 1. 2.
NOTE: Save the disk drive filler for future use. For cooling purposes, always place disk drive fillers in slots that do not contain a disk drive. 3. 4. Insert the hot-pluggable disk drive into the slot guides, and slide the drive into the slot until it seats into the socket on the disk backplane. Close the drive ejector handle by pushing it inward until it clicks into place.
Installing a PCI/PCI-X/PCIe Card Figure 3-6 shows the PCI/PCI-X/PCIe slot identification and card divider locations. NOTE: Slots one through eight are full-length; slots nine and ten are short-length.
PCI/PCI-X IOBP The following describes configuration requirements for slots one through ten on the PCI/PCI-X I/O backplane: • • • • PCI-X slots 1 and 2 are reserved for use by the core I/O cards SAS core I/O card in slot 1 and Gigabit Ethernet LAN core I/O card in slot 2. Slots 1 and 2 are not hot-pluggable. Install only supported PCI-X SAS and LAN core I/O cards in slots 1 and 2.
NOTE: If the server is rebooted in the new configuration, both cards initialize to run at PCI 33 MHz. This is because the system firmware can only change the bus capability down to the lowest common value. 2. 3. If there is a PCI 33 MHz card in slot 7, and you hot-plug insert a PCI-X 66 MHz card into slot 8, the new card works but it runs at PCI 33 MHz.
5. Insert the PCI/PCI-X/PCIe card into the empty slot and exert firm, even pressure to seat the card in the slot. CAUTION: Ensure that you fully seat the card into the slot or the card can fail after power is reapplied to the slot. 6. 7. Connect all internal and external cables to the PCI/PCI-X card. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. 8. 9.
1. Unlatch the cover release lever on the top cover and remove the memory carrier assembly cover. See “Removing the Memory Carrier Assembly Cover” (page 57). NOTE: You do not need to fully remove the top cover to service this component; however, the top cover release lever must be open. 2. Press the button located in the center of the memory carrier assembly to release the extraction handles (Figure 3-7). CAUTION: Manipulate the extraction handles with care.
NOTE: Assembly side 0 is on the left, and assembly side 1 is on the right as viewed from the front of the chassis. 3. Slide the memory carrier assembly into the chassis until it begins to seat into the socket located on the processor board. CAUTION: Do not apply excessive force when closing the extraction handles and seating the memory carrier assembly into the socket on the processor board. Manipulate the extraction handles with care.
Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: • • • Supported DIMM sizes and memory configurations DIMM load order DIMM slot IDs Supported DIMM Sizes and Memory Configurations The standard server configuration includes an 8-DIMM memory carrier which contains two 4-DIMM memory boards. An optional, high-capacity memory configuration is also available: a 24-DIMM memory carrier containing two 12-DIMM memory boards.
Table 3-5 8-DIMM Memory Carrier Load Order Pair Number Memory Carrier Side Slot ID 1 Side 0 0A; 0B 2 Side 1 0A; 0B 3 Side 0 1A; 1B 4 Side 1 1A; 1B The DIMM slot IDS are the same for both 8-DIMM memory carrier boards. Unique slots are identified within the carrier by the side in which they reside. For example, slot 0A is identified as slot 0A, side 0; or slot 0A, side 1. Figure 3-9 shows the DIMM slot IDs for the 8-DIMM memory carrier board.
Figure 3-10 24-DIMM Memory Carrier Board Slot IDs Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: • • • • • Install DIMMs in pairs for the 8-DIMM memory carrier and quads in the 24 DIMM memory carrier. Ensure that all DIMMs within a pair or quad are identical. Install pairs or quads in order of capacity from largest to smallest. For example, install all 2 GB quads before 1 GB or smaller quads, and install all 1 GB quads before 512 MB quads.
NOTE: The number in parenthesis indicates the order in which the quads are loaded.
NOTE: To avoid damage to the handles, HP recommends rotating the handles inward and snapping them into place when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles. Use the handles to replace the memory carrier into the chassis. 3. Complete the following memory installation prerequisite tasks before installing the memory: a.
7. Replace the memory carrier assembly side cover. a. Insert the side cover tabs into the retaining slots at the base of the assembly (Figure 3-8). b. Insert the tabs (Figure 3-8) into the slots on both sides of the extraction handle release button until the side cover snaps into place. NOTE: To install DIMMs into slots on the other side of the memory carrier, turn the carrier over to the opposite side (side 0 or side 1) and repeat the installation procedure. 8.
Figure 3-12 Removing the Processor Board Assembly Replacing the Processor Board Assembly To replace the processor board assembly, follow these steps: 1. 2. 3. 4. 5. Align the edges of the processor board assembly with the assembly guides in the chassis. Slide the processor board assembly into the chassis until it begins to seat into the socket located on the midplane board. Push the processor board access door upward until it locks into position. Replace the memory carrier assembly.
The server can contain one or two dual-core processors that provide the following configuration options: • • 1P/2C (One processor/two cores) 2P/4C (Two processors/four cores) WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
4. Open the processor cage (Figure 3-13). a. Grasp the processor cage handle and rotate the handle upward. b. Use the handle to rotate the cage closure 90 degrees toward the front of the assembly until it stops. IMPORTANT: Ensure the processor slot is entirely exposed. The processor must clear the cage closure for proper installation. 5. 6. 7. 8. Locate the appropriate processor slot (Module 0 or Module 1) to install the processor into (Figure 3-13).
17. Replace the memory carrier assembly cover and latch the top cover release lever closed. See “Replacing the Memory Carrier Assembly Cover” (page 58). Figure 3-13 Processor Board Assembly (Front View) Figure 3-14 shows the power connectors, the processor lock / unlock mechanism location and the alignment holes. One processor is installed in the illustration.
Installing the Server into a Rack or Pedestal Mount This section provides instructions on how to install the server into a rack or a pedestal mount. This section addresses the following topics: • • “Installing the Server into a Rack” (page 78) “Installing the Server into a Pedestal Mount” (page 78) Installing the Server into a Rack The following information describes how to install the server into an HP rack or an approved non-HP rack.
AC Input Power The server can receive ac input from two different ac power sources. If two separate power sources are available, you can plug the server into the separate power sources, increasing system reliability if one power source fails. The power receptacles are located at the rear of the chassis. They are labeled PWR 0 and PWR 1. You can install a maximum of two bulk power supplies (BPS) in the server.
Applying Standby Power to the Server To apply standby power to the server, follow these steps: IMPORTANT: 1. 1. 2. If the server has one BPS, plug the power cable into the receptacle labeled PWR Locate the appropriate receptacle on the rear of the chassis. Plug the power cord into the receptacle.
This section addresses the following topics: • • • • • • • • • “Overview” (page 81) “Setup Checklist” (page 82) “Console Setup Flowchart” (page 82) “Preparation” (page 83) “Configuring the iLO 2 MP LAN Using DHCP and DNS” (page 85) “Configuring the iLO 2 MP LAN Using ARP Ping” (page 86) “Configuring the iLO 2 MP LAN Using the RS-232 Serial Port” (page 88) “Logging In to the iLO 2 MP” (page 89) “Additional Setup” (page 89) Overview A console is a tool consisting of display and input devices used to locally
1 IMPORTANT: Windows 2003 Server places the video controller into a non-standard resolution with a refresh rate of 55Hz. Some LCD monitors are not capable of rendering a screen with refresh rates lower than 60Hz. Use one of the following methods to resolve this issue: • Use a monitor capable of 55Hz refresh rates. Virtually all analog monitors and the majority of LCD monitors are capable of this.
Figure 3-17 Console Setup Flowchart Preparation There are several tasks to perform before you can configure the iLO 2 MP LAN. • Determine the physical access method to select and connect cables. • Determine the iLO 2 MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO 2 MP Access Method Before you can access the iLO 2 MP, you must first determine the correct physical connection method. The iLO 2 MP has a separate LAN port from the system LAN port.
LAN drop, IP address, and networking information from that of the port used by the operating system. Figure 3-18 shows the server rear ports. Figure 3-18 Server Rear Ports 1 6 7 2 8 9 3 10 4 5 11 1 iLO 2 MP RS-232 Serial Port (DB-9F to DB-9F cable) Connected to emulation terminal device (PC, laptop, or ASCII terminal) 2 USB 2.
Table 3-11 Physical Connection Matrix Connection Method Required Connection Components RS-232 serial port 1. Host console 2. RS-232 serial port DB-9F to DB-9F cable 3. Emulation terminal device (for example, a PC, laptop, or ASCII terminal) LAN port 10/100 LAN cable Determining the iLO 2 MP LAN Configuration Method To access the iLO 2 MP through the iLO 2 MP LAN, the iLO 2 MP must acquire an IP address.
• • • • DHCP must be enabled (DHCP is enabled by default). You are using a DHCP server that provides the domain name. The primary DNS server accepts dynamic DNS (DDNS) updates. The primary DNS server IP address has been configured through the DHCP server. IMPORTANT: You must know the DNS domain name, which is served out by the DHCP server, unless it’s domain is local or the same domain. To configure the iLO 2 MP using DHCP and DNS, follow these steps: 1.
NOTE: ARP Ping operational issues: • The PC and the server must be on the same physical subnet. • When a new server is first booted, DHCP is automatically available (factory-set default); but ARP Ping does not start for three minutes after the iLO 2 MP is booted. This applies to every subsequent boot of the iLO 2 MP until an IP address is obtained by DHCP or has been assigned by using the LC command. • Upon successfully assigning an IP address using ARP Ping, DHCP is automatically disabled.
ping 192.0.2.1 7. 8. Use the IP address to connect to the iLO 2 MP LAN. Use Web or telnet access to connect to the iLO 2 MP from a host on the local subnet and complete the rest of the LAN parameter (gateway, subnet). Configuring the iLO 2 MP LAN Using the RS-232 Serial Port To configure the iLO 2 MP LAN using the RS-232 serial port, follow these steps: IMPORTANT: Do not configure duplicate IP addresses on different servers within the same network.
8. Use the LC command to disable DHCP. a. From the LC command menu, type D and press Enter. b. Follow the instructions on the screen to change the DHCP status from Enabled to Disabled. c. Enter XD -R to reset the iLO 2 MP. 9. Use the LC command to enter information for the IP address, host, subnet mask, gateway parameters, and so on. 10. Enter XD -R to reset the iLO 2 MP. 11. After the iLO 2 MP resets, log in to the iLO 2 MP again and enter CM at the MP:> prompt. 12.
Login and password are case sensitive. TIP: For security reasons, HP strongly recommends you modify the default settings during the initial login session. Make the following changes using any of the iLO 2 MP user interfaces. To modify default account configuration settings, follow these steps: 1. 2. 3. Log in as the administrator. You must log in as the administrator in order to modify default user configuration settings To modify default passwords: a. Access the MP Main Menu. b.
Accessing the Host Console This section provides information on the different methods of accessing the host console of an HP Integrity server.
3. Click Sign In. The Status Summary page (Figure 3-20) displays after login. Figure 3-20 Status Summary Page Function Tabs Navigation Bar Display Screen 1. 2. 3. Select the Web interface functions by clicking the Function tabs at the top of the page. Each function lists options in the Navigation Bar on the left side of the page. Click an option link to display data in the Display screen; and click Refresh to update the display. Click the Remote Console tab.
Accessing the Host Console With vKVM - Integrated Remote Console For information on how to access the host console using the vKVM feature through the Integrated Remote Console (IRC), see the HP Integrity Integrated Lights-Out 2 Management Processor Operations Guide. Accessing the Host Console with the SMASH SM CLP For information on how to access the host console using the SMASH SM CLP, see the HP Integrity Integrated Lights-Out 2 Management Processor Operations Guide.
Table 3-14 Power States Power States Power Cable Plugged into Receptacle Powered On With the iLO 2 MP PC Command; or Front Panel Power Button Pressed AC Voltage Applied DC Voltage Applied Standby power Yes No Yes No Full power Yes Yes Yes Yes Off No No No No NOTE: If the power restore feature is set to Always On through the iLO 2 MP PR command, the server can automatically power on to the full power state.
Figure 3-21 rx3600 Power Button Power Button 3. Start the operating system. For more information see the operating system documentation. Powering Off the Server Power off the server using the following methods: • iLO 2 MP PC command • Power button Powering Off the Server Using the iLO 2 MP To power off the server using the iLO 2 MP, follow these steps: 1. 2. 3. 4. 5. Gracefully shut down the operating system. For more information see the operating system documentation.
• • • • • • • • • • “Integrated RAID” (page 96) “HP 8 Internal Port SAS HBA (SAS Controller)” (page 96) “MPTUTIL Utility” (page 96) “DRVCFG Utility” (page 98) “CFGGEN Utility” (page 106) “Smart Array P400, P600 and P800 Controllers” (page 109) “SAUPDATE Utility” (page 110) “EBSU Utility” (page 113) “ORCA Utility” (page 116) “ACU Utility” (page 117) Integrated RAID Use Integrated RAID (IR) where either storage capacity, redundancy, or both of a RAID configuration are required.
1. Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NOTE: You can also download the firmware image file and update utility from the HP Web site at: http://www.hp.com in the Driver Downloads section. IMPORTANT: When you boot the EFI enabled systems, the CD containing the utility must be in the drive to allow device mapping. The EFI utility and firmware image files are located in the root directory or in a subdirectory on the CD. 2.
running from flash and not memory. Operational state is needed to do everything else provided in the utility. Flashing BIOS and EFI Driver on the First Controller To update the EFI driver on the first controller, follow these steps: 1. 2. At the fs0: > prompt, enter mptutil -o -g -c 0. At the fs0: > prompt, enter reset. The filename is optional and you are prompted for a filename if omitted.
2. Type drvcfg -s and press Enter. Using the DRVCFG Utility The configuration utility uses several input keys (F1, F2, HOME, END, and so on) that may not be supported by all terminal emulation programs. Each of these keys has an alternate key that performs the same function. Review the terminal emulation program documentation to verify which input keys are supported. If problems occur using any of the function keys or HOME/END/PGUP/PGDN, it is recommended that the alternate keys be used.
DRVCFG Screens Adapter List Screen The Adapter List screen displays when the configuration utility is first started. This screen displays a scrolling list of up to 256 SAS controllers in the system, and information about each of them. Use the arrow keys to select a SAS controller, and press Enter to view and modify the selected SAS controller's properties. You can view and modify the SAS controller whether it is enabled or disabled.
Use the arrow keys to select RAID Properties, and press Enter to view the Select New Array Type screen. To access the following screens, use the arrow keys to select the screen, and press Enter on the appropriate field: • • • RAID Properties SAS Topology Advanced Adapter Properties The following are the descriptions for the Adapter Properties screen. Adapter PCI Address Indicates the specific SAS Controller type. Displays the PCI Address assigned by the system BIOS to the adapter.
Figure 3-24 Select New Array Type Screen Select New Array Type Screen The Select New Array Type screen enables you to view an existing array or create an Integrated Mirror array of two disks, plus an optional hot spare. • To go to the Create New Array screen, select Create IM Volume. • To go to the View Array screen, select View an Existing Array. Create New Array Screen The Create New Array screen enables you to create a new array.
spare per IM array is permitted. A hot spare is not required in an IM. You can specify a hot spare at array creation, or any time after creation, provided the array is made up of five disks or fewer. This field is grayed out under the following conditions: • The device does not meet the minimum requirements for use in an IM array. • The array already has a hot spare. • The array is made up of the maximum number of devices (six). • The device isn't large enough to mirror existing data on the primary.
You can perform the following actions on the View Array screen: • To view the next array, press N. • To create a new array, press C. Array Displays the number of this array. Identifier Displays the identifier of this array. Type Displays the RAID type. Scan Order Displays the scan order of the array. Size (MB) Displays the size of the array. Status Displays the status of the array. Bay Displays the bay in which devices are located. Device Identifier Displays the device identifier.
Wrg Type Too Small Max Dsks No SMART Wrg Intfc Pred Fail Size(MB) Device is not compatible for use as part of an IM array. Disk is too small to mirror existing data. Maximum # of disks allowed for this type of Array reached and/or Maximum # of total IM disks on a controller reached. Disk doesn't support SMART, cannot be used in an RAID array. Device interface (SAS) differs from existing IM disks. Indicates whether device SMART is predicting device failure (Yes, No).
Delete Array To perform the deletion of the currently displayed IM array, press Enter on Delete Array. The screen prompts you to ask if you want to perform this action. Press Y for yes and N for no. Identifier Type Scan Order Size (MB) Status Displays the identifier of this array. Displays the RAID type. Displays the scan order of the array. Displays the size of this array. Displays the status of this array.
CFGGEN Operation The cfggen command is not case sensitive. You can enter cfggen commands and parameters in uppercase, lowercase, or a mixture of the two.
to a volume that only uses 9 GB of capacity on each disk drive, the remaining 27 GB of capacity on the disk drive is unusable. The disk identified by the first SCSI ID on the command line is assigned as the primary disk drive when creating an IM volume. If the SAS controller is allowed to resync the disk drives, the data on the primary disk drive is available by accessing the newly created volume. Using the AUTO Command The AUTO command automatically creates an IM volume on the SAS controllers.
than or equal to the capacity of the smallest disk in the logical drive. An easy way to verify this is to use the DISPLAY command. CAUTION: See “Rules for creating IM volumes and hot spare disks” (page 107). Smart Array P400, P600 and P800 Controllers The following information is provided to assist you in configuring the Smart Array P400, P600 and P800 controllers during installation. Quick Installation Procedure To install the controller, follow these steps: 1. 2. 3. 4. 5. 6. Power off the server.
6. 7. Power on the enclosure. Power on the server. SAS Cable Part Numbers If you require additional cables, order them by the option kit number listed in Table 3-16. Table 3-16 SAS Cable Part Numbers Cable Length Option Kit Number Cable Assembly Number 1.0 m (3.3 ft.) 389664-B21 361317-001 2.0 m (6.6 ft.) 389668-B21 361317-002 4.0 m (13 ft.) 389671-B21 361317-004 6.0 m (20 ft.
• • • • LIST UPDATE UPDATE all HELP or ? List Use LIST to display all detected Smart Array controllers along with the active firmware versions. fs0: > saupdate LIST ************************************************************* Smart Array Offline Firmware Update Utility Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P.
The example below shows the command to update all controllers for which the firmware image file applies. The controllers for which the firmware image is not applicable are skipped. In this example, the Smart Array P600 controller is updated, and the Smart Array 5300 is skipped: fs0: > saupdate UPDATE all CYBORG234.BIN Replace CYBORG234.BIN with the name of your firmware file.
EBSU Utility The EFI-based Setup Utility (EBSU) provides an easy-to-use interface for flashing firmware, partitioning the hard disk, installing diagnostic tools, configuring storage controllers, and running other EFI utilities. NOTE: You can use EBSU to update firmware for many different devices in the system. A Smart Array Controller is shown as an example. To update the Smart Array Controller firmware: 1. 2. 3. Power on the server. The server boots to EFI.
7. 8. Use the down arrow key to scroll down to the Smart Array Controller item in the list. Press Enter to display detailed information about the device. Figure 3-27 EBSU Maintain Firmware Screen EBSU displays the firmware update screen for the selected device. • The version number in the first column (ROM Firmware Version) is the one currently installed on your system. • The version number in the second column (ROM Version on Disk) is the one available on your Smart Setup media.
NOTE: The utility does not allow you to flash the firmware if the installed version is the same or higher than the version on the Smart Setup media. 10. Use the tab key to scroll down into the Device section and highlight the device name. 11. Press Enter to select the device (this puts an “X” inside the box on the left side of the device name). 12. Use the tab key to move to the OK selection and press Enter. The firmware update begins and proceeds automatically to completion.
Table 3-17 ACU and ORCA Supported Features and Procedures (continued) ACU ORCA Creation and deletion of arrays and logical drives Yes Yes Assignment of RAID level Yes Yes Sharing of spare drives among several arrays Yes No Assignment of multiple spare drives per array Yes No Setting of stripe size Yes No Migration of RAID level or stripe size Yes No Configuration of controller settings Yes No Expansion of an array Yes No Creation of multiple logical drives per array Yes No Suppo
2. Use the Arrow keys, Spacebar, and Tab to navigate around the screen and set up the logical drive, including an online spare drive if one is required. NOTE: You cannot use ORCA to configure one spare drive to be shared among several arrays. Only ACU enables you to configure shared spare drives. 3. 4. 5. Press Enter to accept the settings. Press F8 to confirm the settings and save the new configuration. After several seconds, the Configuration Saved screen displays. Press Enter to continue.
server. Error messages are displayed on local and remote consoles. System history (console, event, and history logs) is available through the iLO 2 MP, and is accessed through the console. Additional information about troubleshooting is available in the HP Integrity rx3600 User Service Guide included on the CD provided with the server. Offline troubleshooting programs are available on the resource CD that is shipped with the HP server.
EFI Menu is Not Available If you cannot access the EFI from either the main disk partition or the CD, use the following tools to help solve the problem: • • Front panel LEDs iLO 2 MP — Console messages — System event logs (SEL) Operating System Does Not Boot If the operating system does not boot, but you are able to reach the EFI from either the main disk partition or the CD, use the following tools to help solve the problem: • • Using the EFI Shell, check the system logs and analyze any error messages.
4. 5. Replace the hard drive backplane. Replace the SAS core I/O card. Console Problems Console problems during installations can be caused by faulty interconnections. If you are experiencing monitor, keyboard, or mouse problems, follow these steps: 1. 2. 3. 4. Check the monitor controls. Adjust contrast and brightness as required. Inspect all power and interconnecting cables. Check that all console connectors are fully engaged. Check that all iLO 2 MP board connectors are fully engaged.
keys created by the TPM encapsulate system application encryption keys to provide an additional layer of security for sensitive system data. The fundamental capabilities of the TPM include: • • • • Platform authentication Sensitive information protection Data integrity System privacy IMPORTANT: You must run the supported version of the HP-UX operating system to utilize the TPM security component.
4 Booting and Shutting Down the Operating System This chapter covers procedures for booting and shutting down operating systems on entry class HP Integrity servers. HP supports the following operating systems: • HP-UX 11i Version 2 (B.11.
• • To set Windows boot options see “Adding Microsoft Windows to the Boot Options List” (page 132) To set Linux boot options see “Adding Linux to the Boot Options List” (page 135) To manage the boot options list for each system, use the EFI Shell, the EFI Boot Configuration menu, or operating system utilities. At the EFI Shell, the bcfg command supports listing and managing the boot options list for all operating systems, except Microsoft Windows.
NOTE: The operating system installer automatically adds an entry to the boot options list. To add an HP-UX boot option when logged in to HP-UX, use the setboot command. For more information see the setboot(1M) manpage. To add an HP-UX item to the boot options list from the EFI Shell, follow these steps: 1. Access the EFI Shell environment. a. Log in to the iLO 2 MP and enter the CO command to access the system console. b. Confirm that you are at the EFI Boot Manager menu (the main EFI menu).
1. Access the EFI Boot Manager menu for the system on which you want to boot HP-UX. a. Log in to the iLO 2 MP and enter CO to select the system console. b. Confirm that you are at the EFI Boot Manager menu. If you are at another EFI menu, select Exit from the submenus until you return to the screen labeled EFI Boot Manager. 2. At the EFI Boot Manager menu, select an item from the boot options list.
Shell> fs0: fs0:\> hpux (c) Copyright 1990-2002, Hewlett Packard Company. All rights reserved HP-UX Boot Loader for IA64 Revision 1.723 Press Any Key to interrupt Autoboot \efi\hpux\AUTO ==> boot vmunix Seconds left till autoboot 9 5. Exit the console and iLO 2 MP interfaces when finished using them. Press Control-B to exit the system console and return to the MP Main Menu. To exit the iLO 2 MP, enter X at the Main Menu.
loading symbol table loading System Directory(boot.sys) to MFS .... loading MFSFILES Directory(bootfs) to MFS ...... Launching /stand/vmunix SIZE: Text:25953K + Data:3715K + BSS:3637K = Total:33306K Console is on a Serial Device Booting kernel... 6. Exit the console and iLO 2 MP interfaces when finished using them. a. Press Control-B to exit the system console and return to the MP Main Menu. b. To exit the iLO 2 MP, type X at the MP Main Menu.
2. Issue the shutdown command with the appropriate command-line options. The command-line options you specify dictate the way in which HP-UX shuts down, and whether the system is rebooted. • To shut down HP-UX and halt (power off) the system, issue the shutdown -h command. To reboot a halted system power on the system using the PC command at the iLO 2 MP Command menu. • To shut down HP-UX and reboot the system, issue the shutdown -r command.
bcfg boot mv #a #b Move the item number specified by #a to the position specified by #b in the boot list. bcfg boot add # file.efi "Description" Add a new boot option to the position in the boot options list specified by #. The new boot option references file.efi and is listed with the title specified by Description. For example, bcfg boot add 1 \efi\vms\vms_loader.efi "HP OpenVMS"adds an HP OpenVMS item as the first entry in the boot options list. See the help bcfg command for details.
1. Access the EFI Shell environment for the system on which you want to boot HP OpenVMS. a. Log in to the iLO 2 MP and enter CO to select the system console. b. Confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, select Exit from the submenus until you return to the screen labeled EFI Boot Manager. c. From the EFI Boot Manager menu, select EFI Shell menu to access the EFI Shell environment. 2.
3. At the OpenVMS DCL command element prompt issue the @SYS$SYSTEM:SHUTDOWN command and specify the shutdown options in response to the prompts.
NOTE: 3. You must only initiate this loader from the EFI Boot Menu, not from the EFI Shell. List the contents of the \EFI\Microsoft\WINNT50 directory to identify the name of the Windows boot option file (Boot00nn) that you want to import into the system boot options list. fs0:\> ls EFI\Microsoft\WINNT50 Directory of: fs0:\EFI\Microsoft\WINNT50 09/18/03 09/18/03 12/18/03 11:58a
11:58a 08:16a 1 File(s) 2 Dir(s) 1,024 1,024 354 354 bytes . .. Boot0001 fs0:\> 4. Issue the \MSUtil\nvrboot.4. Once Windows begins loading, wait for the Special Administration Console (SAC) to become available. The SAC interface provides a text-based administration tool that is available from the system console. For example. Loading.: Windows Server 2003, Datacenter Starting: Windows Server 2003, Datacenter Starting Windows... ******************************************************************************** Computer is booting, SAC started and initialized.
See the help shutdown Windows command for details. To shutdown Windows from the command line, follow these steps: 1. Log in to Windows running on the system that you want to shut down. For example, access the system console and use the SAC interface to start a command prompt, from which you can issue Windows commands to shut down the system. 2. 3. Check to see whether any users are logged in. Use the query user or query session command.
1. Access the EFI Shell. a. Log in to the iLO 2 MP and enter the CO command to access the system console. b. Confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, select Exit from the submenus until you return to the screen with the EFI Boot Manager. c. Select the EFI Shell to access the EFI Shell environment. 2. Access the EFI System Partition (fsX: where X is the file system number) for the device from which you want to boot Linux.
2. 3. To load the Red Hat Enterprise Linux operating system at the EFI Boot Manager menu, select its entry from the list of boot options. Selecting a Linux entry from the boot options list boots the operating system using ELILO.EFI loader and the elilo.conf file. Booting Red Hat Enterprise Linux from the EFI Shell 1. Access the EFI Shell. From the system console, select EFI Shell from the EFI Boot Manager menu to access the shell. 2.
4. Allow the ELILO.EFI loader to proceed with booting the SuSE Linux kernel. By default, the ELILO.EFI loader boots the kernel image and options specified by the default item in the elilo.conf file. To interact with the ELILO.EFI loader, interrupt the boot process, for example, type a space at the ELILO boot prompt. To exit the loader, use the exit command. Shutting Down Linux Use the shutdown command to shut down Red Hat Enterprise Linux or SuSE Linux Enterprise Server.
5 Troubleshooting This chapter provides preferred strategies, procedures, and tools for troubleshooting rx3600 server error and fault conditions.
NOTE: The Front Panel Health LEDs will be flashing amber with a warning indication, or flashing red with a fault indication. — — System Alert on console? Analyze the alert by using the system event log (SEL), to identify the last error logged by the server. Use the iLO 2 MP commands to view the SEL, using either the iLO 2 MP’s serial text interface, telnet, SSH, or web GUI on the iLO 2 MP LAN. At this point, you will have a good idea about which area of the system requires further analysis.
would prefer to start by examining the logs, you can go directly to the subsection entitled “Errors and Reading Error Logs” (page 154). Table 5-1 lists the troubleshooting entry points.
NOTE: The Unit Identifier (UID)/Locator LED has not been included in Table 5-2, because it is not used directly for troubleshooting rx3600 servers. However, indirectly, it can provide system information; for example, when it is blue, the BMC is working. The INIT Button, a momentary switch with pinhole access, used to cause a system INIT or Transfer of Control (TOC), is not discussed in the following tables either.
Table 5-3 Basic Entry Class Troubleshooting Step Condition Action 1 Chassis appears dead -- no front Nothing is logged for this condition. panel LEDs are on and no fans 1. For new server installations, review the install procedures. are running. 2. Verify that the power cords are connected to both the power supplies and to the ac receptacles. 3. Verify that acpower, at the proper ac voltage levels, is available to the receptacles. 4.
Table 5-3 Basic Entry Class Troubleshooting (continued) Step Condition Action 3a Both front panel system health A warning or critical failure was detected and logged, while booting LED and internal health LED are or running system firmware (system health is flashing amber, flashing amber. internal health is flashing amber, external health is steady green, and power is steady green). 1. Check the Diagnostic LED panel to identify the failed or faulty internal FRU.
Table 5-3 Basic Entry Class Troubleshooting (continued) Step Condition Action 4b Cannot see the EFI prompt on the system console, and front panel LEDs indicate that the server is either booting or running the OS. Nothing may be logged for this condition (system health is off, internal health is steady green, external health is steady green, and power is steady green). 1. Examine the state of the three LEDs, located in the back left corner of the chassis, visible through the perforations in the chassis.
Table 5-4 Advanced Entry Class Troubleshooting Step Symptom/Condition Action 6 Cannot read the system event log from the system console. System event logging has stopped due to a presumed BMC malfunction (system health is steady green, internal health is steady green, external health is steady green, and power is steady green). 1. Examine the console messages for any EFI errors or warnings about BMC operation or communications. 2.
Table 5-4 Advanced Entry Class Troubleshooting (continued) Step Symptom/Condition Action 8a Machine Check Abort (MCA) Front panel LEDs indicate that the server detected a fatal error that occurs during server operation; it cannot recover from using OS recovery routines (system health is the server reboots the OS. flashing red, internal health is steady green, external health is steady green, and power is steady green). 1. Capture the MCA dump with the EFI command:errdumpmca .
The health LEDs are driven by the BMC; the System Power LED is driven solely by hardware. BMC code determines the state of the Internal and External Health LEDs. The iLO 2 MP code, examining incoming events using its event dictionary, determines the state of the System Health LED. External Health LED The front panel External Health LED indicates the status of the components that are externally serviceable. It is used to monitor the power supply.
Table 5-7 Internal Health LED States LED Color Flash Rate State Off Off Health is good on all internal CRUs or system is off. Green Steady Health good on all internal CRUs, and system firmware has passed BOOT_START. Amber 1 Hz An internally accessible CRU failed. The system is on or in standby mode. Check the Diagnostic Panel or internal system LEDs.
Table 5-10 VFP System Health Description LED Color State Off None. Green The OS is booting or running. Flashing amber Warning or critical fault. Check the logs for details. Flashing red Fatal fault. The system crashed or cannot boot. Check the logs for details. Unit Identifier Button/LED The UID Button/LED enables you to identify a specific system in a rack or data center environment. one UID Button/LED is located in the front panel and a second is located at the rear of the chassis.
Table 5-11 Diagnostics Panel LED States LED Color Flash Rate Definition Off Off CRU health is assumed good. Amber Steady CRU health last known to be bad. Customer Replaceable Unit Health LEDs In addition to the front panel diagnostic LEDs, CRUs provide additional diagnostic LEDs. CRU LED order and layout is product dependent. NOTE: If multiple error conditions occur, all applicable CRU lights activate. The most critical error determines the front panel LED state.
information necessary to perform a particular task. You must have the appropriate license to run expert tools. Online Support Tool Availability Online diagnostics are included in the HP-UX OE media, and are installed by default. Online Support Tools List The following online support tools are available on HP-UX 11i v2 systems. In some cases, tools such as disk exercisers is generic to many types of hardware.
Table 5-13 Offline Support Tools List (continued) Offline Tool Functional Area DISKUTIL Disk test utility (non-destructive) COPYUTIL Data copy utility DISKEXPT Disk expert utility IODIAG I/O diagnostics launch facility (Executes third party diagnostics and runs BIST, if available.) CIODIAG2 Core I/O diagnostic Specific Card I/O Diagnostics Card-specific I/O diagnostics/BIST General Diagnostic Tools Table 5-14 lists genearl diagnostic tools.
Hardware monitors are available on the HP-UX OE to monitor the following components: • • • • • • • • • Chassis, fans, and environment CPU monitor UPS monitor FC hub monitor FC switch monitor Memory monitor Core electronics components Disk drives High availability disk array NOTE: No SysFaultMgmt WBEM indication provider is currently available for the UPS monitor, the FC Hub monitor, or the FC switch monitor.
NOTE: 1. Your terminal console must be able to connect to the iLO 2 MP. Login to the console with proper username and password. NOTE: The default operator login and password are as follows: login = password = oper. 2. 3. Enter cl to display the console history log. The log displays console history from the oldest event to the newest event. Enter sl to display the status logs.
Figure 5-3 rx3600 with PCI/PCI-X I/O System Block Diagram 156 Troubleshooting
Figure 5-4 rx3600 with PCI/PCI-X/PCIe I/O System Block Diagram There are two types of CRUs in the rx3600 server: externally accessible CRUs (eCRUs) and internally accessible CRUs (iCRUs): The following are the eCRUs in the rx3600 server: • • • • • Bulk power supply 1 and 21 Console device Power cords Modems/UPS DVD and 2.
• • • • • • FP and Diagnostic LED board HBAs (optional) I/O VRM Cooling Fans 1-31 Midplane board Interconnect board System Build-Up Troubleshooting Procedure If the system powers on and remains powered on, but does not enter into or pass POST or does not boot to the EFI menu, follow these steps: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Remove the ac power cord from each bulk power supply. Extend the server from the chassis, if the chassis is racked.
Each physical CPU core contains logic to support two physical threads. This results in up to eight physical threads, or the equivalent of 8 logical CPUs, when two processor modules are installed and enabled in rx3600 servers. The operating system kernel attaches one or more software processes to each available thread. In multiple processor servers, having more threads means all software processes are launched and executed faster.
Table 5-15 Processor Events that Light Diagnostic Panel LEDs (continued) Diagnostic LEDs IPMI Event Processors Processor Carrier Cause Source Notes Voltage on the FRU is Type 02h, 02h:07h:03h VOLTAGE_DEGRADES_TO_NON_RECOVERABLE inadequate. BMC Power Pod voltage is out of range ( too low). Voltage on the FRU is Type 02h, 02h:07h:03h VOLTAGE_DEGRADES_TO_NON_RECOVERABLE inadequate. BMC Voltage on the FRU is inadequate.
in both memory cells 0 and 1. A 24 DIMM memory carrier provides two 12-DIMM memory boards that hold four, eight, or twelve DIMMs in both memory cells 0 and 1. All three versions of memory expanders must have their memory DIMMs installed in groups of four, known as a quad. DIMM quads of different sizes can be installed in any physical rank on all versions of memory expanders, but they must be grouped by their size.
Table 5-17 Memory Subsystem Events that Light Diagnostic Panel LEDs Diagnostic LEDs IPMI Events Cause Source Notes Memory Carrier Voltage on memory Type 02h, 02h:07h:03h VOLTAGE_DEGRADES_TO_NON_RECOVERABLE board is inadequate. BMC A voltage on the memory expander is out of range (likely too low) DIMMs Type E0h, 208d:04d MEM_NO_DIMMS_INSTALLED No memory DIMMs installed in slot 0 of cell 0.
Table 5-18 Memory Subsystem Events that May Light Diagnostic Panel LEDs (continued) Diagnostic LEDs IPMI Events Cause Source Notes DIMMs Type E0h, 795d:26d MEM_DIMM_QUAD_MISMATCH DIMM mismatch was found within a quad of DIMMs. SFW 24 or 48 slot memory carrier. DIMMs Type E0h, 779d:26d MEM_DIMM_PAIR_MISMATCH DIMM mismatch was found within a pair of DIMMs. SFW 8 slot memory carrier. Figure 5-5 shows the DIMM slot IDs for the 8-DIMM memory carrier board.
Figure 5-6 24-DIMM Memory Carrier Board Slot IDs 0C 1C 2C 0D 1D 2D 0A 1A 2A 0B 1B 2B Troubleshooting rx3600 SBA The rx3600 server shares a common I/O backplane that supports a total of 10 PCI slots. Slots 1-2 on rx3600 systems with only one core I/O SAS card are for customer use. Slots 2-10 are used for core I/O functions on rx3600 systems with only 1 SAS core I/O card.
Power supply CRU failures are identified visually by a single green LED that is turned off when one or both of the power supplies fail. Power supply failures are also logged as IPMI events by voltage sensor logic and identified as power supply CRU failures on the front LED panel. The I/O VRM CRU, located beside the core I/O board CRU, provides all I/O subsystem dc power. Power Subsystem Behavior For rx3600 servers, each bulk power supply CRU provides 1200 watts of dc power from a nominal 120 V ac 50-60 Hz.
NOTE: For high availability and safety reasons, the power LED is run directly from the power rails, not under firmware control. Power Supply Power LED There are 1 Hz flashing green POWER LED (PWR) located on each power supply, which indicate that ac power is applied to the power supply, and that housekeeping voltages are available in the server. These LEDs light steady green when power is available from the power supplies to the server.
Table 5-22 Cooling Subsystem Events that Light Diagnostic Panel LEDs Diagnostic LEDs IPMI Events Cause Source Notes Fans (1-3) Type 02h, 0Ah:07h:01h COOLING_UNIT_WARNING The fan has failed or BMC is degrading. Replace the fan. Fans (1-3) Type 02h, 0Ah:07h:02h COOLING_UNIT_FAILURE The fan has failed BMC and no longer meets minimum cooling requirements. Replace the fan.
Table 5-24 I/O Card Events that May Light Diagnostic Panel LEDs 168 Diagnostic LEDs IPMI Events Cause I/O card Type E0h, 4658d:26d IO_PCI_POWER_OVERLOAD_ERR A non hot plug I/O SFW slot’s power consumption increases the total I/O power consumption beyond the supported limit O/S does not boot. The system displays the following EFI error message: “I/O configuration exceeded” I/O card Type E0h, 137d:26d IO_NOT_ENOUGH_POWER_ERROR Insufficient power to power on a hot-pluggable PCI-X slot.
Table 5-24 I/O Card Events that May Light Diagnostic Panel LEDs (continued) Diagnostic LEDs IPMI Events Cause Source I/O card PCIe link failed to train SFW Type E0h, 7346d CC_IODISC_LBA_LINK_TRAIN_ERR I/O card Type E0h, 7356d IO_PCIE_LINK_SUBOPTIMAL PCIe link is not running at maximum capable bandwidth Notes SFW Table 5-25 and list the PCI slot-rope-ACPI paths. Table 5-25 PCI/PCI-X Slot-Rope-ACPI Paths Physical Slot # Physical Rope # OLARD XX Slow core iLO 2 MP at 33MHz.
Table 5-26 PCI/PCI-X/PCIe Slot-Rope-ACPI Paths (continued) Physical Rope # OLARD Logical ACPI Path XX Core I/O VGA (optional) 0 No Acpi(HWP0002,PNP0A03,0)/Pci(4|*) 1 Fast core storage at 66 MHz. 8 No Acpi(HWP0002,PNP0A03,400)/Pci(1|*) 2 8 Fast core LAN at 66 MHz.
Press and release the reset button quickly to soft reset the iLO 2 MP. Press the reset button and hold it for more than four seconds to hard reset the iLO 2 MP. A hard reset returns user-specified values to factory default values. The following values are reset: • • Serial terminal baud settings User names and passwords Manageability Status LED The manageability status LED indicates the state and health of the iLO 2 MP. It is visible from the rear of the server.
4. If the activity LED on a disk drive does not illuminate during the boot cycle, the disk drive may be installed incorrectly or its lightpipes may be damaged. Check the lightpipe on the disk drive as follows: a. Remove the disk drive. b. Inspect the lightpipes for damage. If a lightpipe is damaged, contact HP. CAUTION: The lightpipes are fragile. Be careful not to damage them when you inspect them or when you reinsert the disk drive. c. d. Replace the disk drive. Power on the server.
Booting Table 5-31 displays the normal boot process, as reflected in changes to front panel LED states. Table 5-31 Normal Boot Process LED States Step System Health Internal Health External Health Power Diagnostic Panel System Power State 1 Off Off Off Off Off No ac power to the system. 2 Off Off Off Steady amber Off System is shut down, but ac power and standby power are active. 3 Off Off Off Steady green Off System power rails are on when power switch is toggled.
Firmware The system has three sets of firmware installed: • • • System firmware BMC firmware iLO 2 MP firmware All firmware must be from the same release. Independent updates are not supported. Details about a specific release are available in the Release Notes. Firmware updates are available from http://www.hp.com under “Support and Drivers.
integrated remote console feature for redirecting the VGA is only supported on the Windows OS. For instance, by default HP-UX is configured to use text/serial as a console, using the iLO 2 MP as its console device. The iLO 2 MP provides this text/serial console through the iLO 2 MP LAN, and through the RS-232 console RS-232 port on the core I/O board. The primary console device used by any OS can be set in the EFI interfaces.
Online Support To contact HP Customer Support online, see the Worldwide Limited Warranty and Technical SupportGuide or visit us at http://www.hp.com/go/bizsupport. On the web site, enter the server model number (rx3600) in the search field. The following information is available on this Web site: • • • Software and firmware updates The latest drivers and utilities Additional documentation Phone Support To contact HP customer support by phone, go to the HP IT Resource Center (ITRC) at http://www.itrc.hp.
6 Removing and Replacing Server Components This chapter describes safety information, required service tools, accessing the server, and the removal and replacement of hardware components for the HP Integrity rx3600 server.
Safety Information Use care to prevent injury and equipment damage removing and replacing server components. Voltages can be present within the server. Many assemblies are sensitive to damage by electrostatic discharge (ESD). Follow the safety conventions listed below to ensure safe handling of components, to prevent injury, and to prevent damage to the server: • • • • When removing or installing any server component, follow the instructions provided in this guide.
Hot-Pluggable Components A component is defined as hot-pluggable if you can remove it from the chassis while the server remains operational. Software intervention is required prior to removing a hot-pluggable component. NOTE: Hot-pluggable components are marked with red touch points.
http://h18004.www1.hp.com/products/servers/proliantstorage/bcs-rackandpower/information_library.html WARNING! Ensure that all anti tip features are employed (front and rear anti tip feet installed; adequate ballast properly placed; and so on) are employed prior to extending the server from the rack. Extending the Server from the Rack NOTE: Ensure that there is enough area (approximately 1.5 meters [4.5 ft.]) to fully extend the server from the front of the rack.
Figure 6-2 Server in Pedestal Kit 1 Finger Grip 2 Pedestal Kit Feet Removing and Replacing the Top Cover Access to internal components require moving the locked top server cover in both standalone and pedestal-installed environments. NOTE: When the top cover is open or removed, the chassis fan units increase to high speed to assist cooling. When the top cover is replaced at the end of the operation, the chassis fans return to normal speed.
NOTE: The cover release lever also disengages the memory carrier assembly cover for removal. You can have the memory carrier assembly cover in place while servicing any components except for the memory carrier assembly and the processor board assembly. 4. 5. Slide the cover toward the rear of the server until the tabs release from the slots in the chassis. Lift the cover off the chassis.
NOTE: When the memory carrier assembly cover is open or removed, the chassis fan units increase to high speed to assist cooling. When the top cover is replaced at the end of the operation, the chassis fans return to normal speed. Removing the Memory Carrier Assembly Cover To remove the memory carrier assembly cover, follow these steps: 1. If rack installed, slide the server out from the rack until it stops. See “Extending the Server from the Rack” (page 180).
1. 2. 3. 4. 5. Position the cover onto the opening above the memory carrier assembly. Slide the cover toward the right side of the server until it is flush with the center chassis wall. Slide the top cover forward until it is flush with the front of the chassis; push firmly. Push the cover release lever down into the latched position (Figure 6-3). Lock the cover release lever by turning the cam approximately 90 degrees clockwise.
4. Pull the fan straight up and out of the chassis. CAUTION: To prevent server components from overheating, replace the fan within 20 seconds. Failure to observe this caution results in the server automatically shutting down to prevent an overtemperature condition. Figure 6-5 Removing and Replacing a Hot-Swappable Chassis Fan Unit Fan Unit 1 Fan Unit 2 Fan Unit 3 Replacing a Hot-Swappable Chassis Fan Unit CAUTION: To prevent server components from overheating, replace the fan within 20 seconds.
• • 3. When the fan is functioning normally, the LED is off. If the fan fails, the LED is lit. Replace the server top cover. See “Replacing the Top Cover” (page 182). Removing and Replacing a Hot-Swappable Power Supply The server can have one or two hot-swappable power supplies. These power supplies are located at the rear of the server. The supported configuration of the server requires a minimum of one power supply.
Figure 6-6 Removing and Replacing a Hot-Swappable Power Supply P0 P1 Rear Chassis View Replacing a Hot-Swappable Power Supply To replace a hot-swappable power supply, follow these steps: 1. 2. Remove the metal filler panel. Support the new power supply with both hands, and slide it into the empty slot until it clicks into place (Figure 6-6). IMPORTANT: filler panel. 3. Plug the power cord into the power supply receptacle. NOTE: 4.
Removing and Replacing a Hot-Swappable Disk Drive Filler Disk drive fillers are installed for all slots that do not contain a disk drive. IMPORTANT: a disk drive. For cooling purposes, always leave disk drive fillers in slots that do not contain Removing a Hot-Swappable Disk Drive Filler To remove a hot-swappable disk drive filler, follow these steps: 1. 2. Squeeze the tabs on the front of the filler to release it from the slot in the drive bay. Pull gently until the filler slides out of the chassis.
2. Pull gently until the hot-pluggable disk drive slides out of the chassis. Figure 6-7 Removing and Replacing a Hot-Pluggable Disk Drive Release Tab Extraction Handle Rotation Front chassis View Extraction handle NOTE: For cooling purposes, always leave disk drive fillers in slots that do not contain a disk drive.
8th drive load in bay 1 CAUTION: Drives are loaded in the factory, starting with number 8, working from right to left and bottom to top. If you have never changed your SAS configuration before, you can safely move SAS devices downwards as a block. If you have bays 6, 7, and 8 occupied you can move them down to bays 1, 2, and 3 without having the hardware paths change during a cold-install or recovery while the system is shut down, but you must move the disks in order and you cannot rearrange them.
by preventing inadvertent contact between cards during the replacement, addition, or removal of a card. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
Figure 6-9 PCI/PCI-X/PCIe Card Divider Removal and Replacement Card Divider Handle Card Divider Locking Tabs Rear Of Chassis Front Of Chassis Replacing a PCI/PCI-X/PCIe Card Divider To replace a PCI/PCI-X/PCIe card divider, follow these steps: 1. 2. 3. 4. 5. Insert the PCI/PCI-X/PCIe card divider locking tabs into the slots on the I/O board assembly. Push down firmly to seat the card divider into the slots on the I/O board assembly. Replace the top cover. See “Replacing the Top Cover” (page 182).
• “Online Replacement (OLR)” (page 199) Describes the replacement of a PCI/PCI-X/PCIe card without powering down the server. This action requires suspending the associated driver. The existing driver for the old card must be compatible with the new card. CAUTION: If you are performing OLR on HP-UX 11i version 1 (and later), the card you install must be exactly the same as the card you replace. This is also known as like-for-like replacement.
2 3 4 Slot 2 Slot 3 Slot 4 6 7 8 Slot 6 Slot 7 Slot 8 10 11 12 Slot 10 Core I/O Board Slot PCI/PCI-X/PCIe Card Dividers PCI/PCI-X/PCIe Configurations This section contains the following topics: • “PCI/PCI-X IOBP” (page 194) • “PCI/PCI-X/PCIe IOBP” (page 196) • “Shared Slots” (page 197) PCI/PCI-X IOBP The following describes configuration requirements for slots 1 through 10 on the PCI/PCI-X/ I/O backplane: • • • • PCI-X slots 1 and 2 are reserved for use by the core I/O cards SAS core I/O cards and
Table 6-1 PCI/PCI-X I/O Paths (continued) Slot Function with Path Location (as viewed from rear of chassis) HP-UX Device Path EFI Device Path 3 I/O with 3rd from 0/7/1/* 266 MHz/ left 64 bit (public) PCI-X card Acpi(HWP0002,700)/Pci(1 *) 4 I/O with 4th from 0/3/1/* 266 MHz/ left 64 bit (public) PCI-X card Acpi(HWP0002,300)/Pci(1 *) 5 I/O with 5th from 0/6/1/* 133 MHz/ left 64 bit (public) PCI-X card Acpi(HWP0002,600)/Pci(1 *) 6 I/O with 6th from 0/2/1/* 133 MHz/ left 64 bit (public) PCI-X car
Table 6-1 PCI/PCI-X I/O Paths (continued) Slot Function with Path Location (as viewed from rear of chassis) HP-UX Device Path Core Core I/O Right-most 0/0/1/* I/O iLO 2 MP special board slot (private) Core I/O USB 1 EFI Device Path Acpi(HWP0002,0)/Pci(1 *) Right-most 0/0/2/* special slot (private) Acpi(HWP0002,0)/Pci(2 *) Core I/O Right-most 0/0/4/* VGA special (optional) slot (private) Acpi(HWP0002,0)/Pci(4 *) The Core I/O LAN may be in slot 10 depending upon the configuration.
Table 6-2 PCI/PCI-X/PCIe I/O Paths Slot Function Associated with Path Location as viewed from rear of chassis HP-UX Device Path EFI Device Path 1 SAS core I/O card Left-most slot ( nearest to power supply) 0/4/1/* Acpi(HWP0002,PNP0A03,400)/Pci(1|*) 2 Dual port Gigabit LAN (core I/O LAN)1 2nd from left 0/4/2/* Acpi(HWP0002,PNP0A03,400)/Pci(2|*) 3 I/O PCIe x8 (switched with slot 4) Optional SAS core I/O card 3rd from left 0/6/0/0/0/0/1/0/0/* Acpi(HPQ0002,PNP0A08,600)/Pci(0|0)/Pci(0|0)/Pci(1|
1. If there is a PCI-X 66 MHz card in slot 7, and you hot-plug a PCI 33 MHz card into slot 8, the operation fails. The new PCI 33 MHz card does not initialize and the slot powers down because you cannot change bus speed during hot-plug operations. The new card has a slower bus speed than the current card. NOTE: If the server is rebooted in this configuration, both cards initialize to run at PCI 33 MHz. The system firmware can only change the bus capability down to the lowest common value. 2. 3.
3. Select an empty slot that is appropriate for the card you are installing. See “PCI/PCI-X/PCIe Configurations” (page 194) for more information. CAUTION: Do not accidentally push the manual retention latch (MRL) of a powered-on, occupied slot; this automatically cuts off the power for that slot. 4. Open the MRL. a. Press the indentation on the MRL to release it from the chassis wall. b.
3. Deactivate the PCI/PCI-X/PCIe card and slot. a. Press the red attention button located on the MRL of the appropriate slot, and the power LED starts to blink. b. Wait until the power LED goes from blinking to steady off. NOTE: After pushing the attention button, you have five seconds to cancel the operation by pushing the attention button again. 4. 5. 6. 7. 8. Pull the gate latch toward the front of the chassis to completely unlock the PCI/PCI-X/PCIe card. Open the MRL. a.
Removing a PCI/PCI-X/PCIe Card Offline Observe the following warning and cautions before performing an offline removal of a PCI/PCI-X/PCIe card. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
6. 7. Remove the PCI/PCI-X/PCIe bulkhead filler. Insert the PCI/PCI-X/PCIe card into the empty slot, and use firm, even pressure to seat the card in the slot. CAUTION: Ensure that you fully seat the card into the slot, or the card can fail after power is reapplied to the slot. 8. 9. Connect all internal and external cables to the PCI/PCI-X/PCIe card. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. 10.
Figure 6-11 DVD Drive Removal and Replacement DVD Release Hole Front Chassis View Replacing the DVD Drive To replace a DVD drive, follow these steps: 1. 2. Insert the DVD drive, and push it straight into the drive bay until it clicks into place (Figure 6-11). Reconnect the power cables and power on the server. See “Powering On the Server” (page 94). Removing and Replacing the Memory Carrier Assembly The memory carrier assembly encloses the system DIMMs.
WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning can result in personal injury or damage to equipment. CAUTION: Observe all ESD safety precautions before removing and replacing the memory carrier.
NOTE: 6. The extraction handles latch into the open position with an audible click. Pull the extraction handles to lift the memory carrier assembly out of the chassis (Figure 6-12). NOTE: To avoid damage to the extraction handles, HP recommends rotating the handles inward and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles.
NOTE: Assembly side 0 is on the left, and assembly side 1 is on the right as viewed from the front of the chassis. 3. Slide the memory carrier assembly into the chassis until it begins to seat into the socket located on the processor board. CAUTION: Do not apply excessive force when closing the extraction handles and seating the memory carrier assembly into the socket on the processor board.
NOTE: To avoid damage to the memory carrier extraction handles, HP recommends rotating the handles inward and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles. Use the handles to replace the memory carrier into the chassis. 5. 6. 7.
Figure 6-14 shows the memory carrier with the side cover removed.
Table 6-5 Supported Memory Configurations Memory Carrier Type Memory Boards Installed Minimum Memory Configuration Maximum Memory Configuration 8-DIMM memory carrier (standard) Two 4-DIMM memory boards 2 GB (one pair: two 1-GB DIMMs) 32 GB (four pairs: eight 4 GB DIMMs) 24-DIMM memory carrier (optional, high-capacity) Two 12-DIMM memory boards 2 GB (one quad: four 512 MB DIMMs) 96 GB (six quads: 24 X 4 GB DIMMs) Memory Load Order When installing memory, use a minimum of one pair in the 8-DIMM ca
Figure 6-15 8-DIMM Memory Carrier Board Slot IDs 0A 1A 0B 1B 24-DIMM Memory Carrier Load Order The 24-DIMM memory carrier has two sides labeled side 0 and side 1, each of which contain a memory board. The 24-DIMM memory carrier can contain up to six quads of memory. DIMM quads are loaded in order of size from largest to smallest capacity. DIMM quads are loaded in a certain way to balance the memory capacity between the two sides of the memory carrier, starting with side 0.
Figure 6-16 24-DIMM Memory Carrier Board Slot IDs 0C 1C 2C 0D 1D 2D 0A 1A 2A 0B 1B 2B Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: • • • • • Install DIMMs in pairs in the 8-DIMM memory carrier and in quads in the 24-DIMM memory carrier. Ensure all DIMMs within a pair or quad are identical. Install quads in order of capacity from largest to smallest.
IMPORTANT: The number in parenthesis indicates the order in which the quads are loaded.
NOTE: To avoid damage to the memory carrier extraction handles, HP recommends rotating the handles inward and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles. Use the handles to replace the memory carrier into the chassis. 5. Complete the following memory installation prerequisite tasks before installing the memory: a.
8. Install the DIMM (Figure 6-17). a. Align the DIMM with the correct slot located on the memory board, and align the key in the connector with the notch in the DIMM. b. Firmly and evenly push on each end of the DIMM until it seats into the slot. c. Ensure the extraction levers are in the locked position. Figure 6-17 Inserting DIMM into Memory Board Connector 9. Replace the memory carrier assembly side cover. a. Insert the side cover tabs into the retaining slots at the base of the assembly (Figure 3-8).
Removing and Replacing the Front Bezel The front bezel provides server control and port access, and LED interfaces. You must power off the server to remove the front bezel. NOTE: The procedures in this section see the upper portion of the front bezel; the lower portion of the front bezel is the processor access door. Removing the Front Bezel To remove the front bezel, follow these steps: 1. 2. 3. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 95).
Figure 6-18 Removing and Replacing the Front Bezel Plastic Server Label Screw Locations Screw Locations Front Bezel Replacing the Front Bezel To replace the front bezel, follow these steps: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 216 Align the bezel slots with the tabs on the chassis. Slide the bezel from right to left to lock it into place. Tilt the bezel toward the chassis until it is flush with the chassis. Flip in the two pull handles located on both ends of the front bezel.
Removing and Replacing the Processor Board Assembly The processor board assembly holds one or two dual-core Itanium processors, it is located beneath the disk drives and memory carrier assembly in the bottom service bay. The processor board is installed onto a removable carrier tray that is retained in the service bay by a hinged access door. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure.
Figure 6-19 Removing the Processor Board Assembly Processor Board Assembly Access Door Release Button Processor Board Assembly Carrier Tray (Grasp Here) Processor Board Assembly Access Door Processor Board Assembly Carrier tray (Grasp Here) Front Chassis View Replacing the Processor Board Assembly To replace the processor board assembly, follow these steps: 1. 2. 3. 4. 5. 6. 7. Align the edges of the processor board assembly with the assembly guides in the chassis.
If the server has fewer than the maximum number of dual-core processors installed, install the additional processor in the appropriate slot. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
Figure 6-20 Processor Board Assembly Module 1 Module 0 Processor Cage Closure Rotation Processor cage Handle Processor Cage Front of Assembly 6. Open the processor cage (Figure 6-20). a. Grasp the processor cage handle, and apply adequate force to rotate the handle upward. b. Use the handle to rotate the cage closure approximately 90 degrees toward the front of the assembly until it stops. IMPORTANT: for removal. 7. 8.
10. Protect the processor from damage. a. Install the protective pin cover on the processor connectors to shield the connector pins. b. Place the dual-core processor in an anti static container. Figure 6-21 shows the power connector and cable for the processor. Figure 6-21 Processor Power Cable Processor Power Cable Power Connector on Processor Board Figure 6-22 shows the processor lock and unlock mechanism location and the alignment holes of an installed processor.
Figure 6-22 Processor Alignment Posts and Lock/Unlock Mechanism Alignment Post Locations Lock/Unlock Mechanism Figure 6-23 shows the processor socket lock and unlock mechanism and alignment post locations.
Figure 6-23 Processor Alignment Holes and Lock/Unlock Mechanism Alignment Holes Lock/Unlock Mechanism Installing a Dual-Core Processor To install a dual-core processor, follow these steps: NOTE: Prior to installing a dual-core processor into the server, read the following instructions carefully and see the figures in this chapter for a complete understanding of this process. 1. 2. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 95).
3. Remove the memory carrier assembly cover. See “Removing the Memory Carrier Assembly Cover” (page 183). NOTE: You do not need to fully remove the top cover to service this component; however, the top cover release lever must be open. You must remove the memory carrier because it attaches directly to the processor board. 4. 5. 6. Remove the memory carrier assembly. See “Removing the Memory Carrier Assembly” (page 204). Remove the processor board assembly.
16. Close the processor cage (Figure 6-20 (page 220)). a. Grasp the processor cage handle and rotate the cage closure inward toward the rear of the assembly until it is completely closed. b. Apply adequate force to push the handle down until it is flush with the cage. 17. Replace the processor board assembly. See “Replacing the Processor Board Assembly” (page 218). 18. Replace the memory carrier assembly. See “Replacing the Memory Carrier Assembly” (page 205). 19.
3. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 95). CAUTION: The removal and replacement of the I/O board assembly occurs through the rear of the rack for rack-installed servers. Carefully follow the board removal and replacement procedures. You must first perform several tasks with the server extended out from the front of the rack. 4. 5. 6. 7. If rack installed, slide the server completely out from the rack.
Figure 6-24 I/O Board Assembly Rear Chassis View Internal USB Cable Connector Retention Levers Extraction Levers In The Unlocked Position 12. Pull the I/O board assembly extraction handles outward to unplug the I/O board assembly from the socket on the midplane board.
13. Slide the I/O board assembly all the way out the rear of the chassis (Figure 6-25). NOTE: The I/O board assembly is large. Use care when lifting it out of the server chassis. Figure 6-25 I/O Board Assembly Removal and Replacement Rear Chassis View Extraction Levers In The Unlocked Position Replacing the I/O Board Assembly IMPORTANT: Ensure that the I/O board extraction handles are in the outward, unlocked position to engage the assembly correctly with the midplane board socket.
2. Align the I/O board assembly rails with the chassis slots, and slide the assembly into the chassis until it stops against the midplane board socket (Figure 6-25). 3. IMPORTANT: Do not pinch the cable of the fan located behind the memory carrier assembly between the fan housing unit and the I/O board when sliding the board into the chassis. 4.
Removing and Replacing the System Battery The system battery is located on the I/O board assembly. Replace the battery with only an identical or equivalent battery only. Dispose of used batteries according to the manufacturer’s instructions. WARNING! Lithium batteries may explode if mistreated. Do not recharge, disassemble, or dispose of batteries in a fire. Failure to observe this warning can result in personal injury or damage to equipment.
Figure 6-26 Battery Location on I/O Board 1 2 4 3 1 2 Core I/O Board Slot I/O VRM 3 TPM 4 System Battery Replacing the System Battery 1. Insert the replacement battery into the socket on the I/O board assembly. CAUTION: You must remove the I/O board assembly to service the system battery. The removal and replacement of the I/O board assembly occurs through the rear of the rack for rack-installed servers.
Removing and Replacing the I/O Voltage Regulator Module The I/O voltage regulator module (I/O VRM) is a stand alone component located on the I/O board assembly that regulates voltage for I/O operations. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source is connected.
Figure 6-27 Removing and Replacing the I/O VRM I/O VRM Cover Knurled Thumbscrew I/O VRM Rear Of Chassis Replacing the I/O VRM To replace the I/O VRM, follow these steps: 1. Insert the I/O VRM into the socket on the I/O board. NOTE: a. b. Firmly and evenly push on each end of the I/O VRM until it seats into the slot. Ensure that the extraction levers on the socket are in the closed position. NOTE: 2. 3. 4. 5. The I/O VRM is keyed to fit into the socket in only one direction.
The fundamental capabilities of the TPM include: • • • • Platform authentication Sensitive information protection Data integrity System privacy WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
6. Grasp the TPM by the edges and lift it out of the socket on the I/O board (Figure 6-28). CAUTION: Destroy the TPM after removing it from the server. Follow local regulations to securely destroy the TPM. Do not attempt to use the TPM in another server. Figure 6-28 TPM Location on I/O Board 1 2 4 3 1 2 Core I/O Board Slot I/O VRM 3 TPM 4 System Battery Replacing the TPM To replace the TPM, follow these steps: 1. Insert the TPM. a.
Example 6-1 Enabling the TPM 1. 2. 3. 4. Access the EFI Shell. Enter info sec to display the server security settings on the screen. The TPM is disabled by default. Enter secconfig to display a list of configurable security settings. Enter secconfig tpm on to enable the TPM. 7. 8. 9. Reset the server. Boot the operating system. See “Booting and Shutting Down HP-UX” (page 124). Restore the former TPM settings to the new TPM. See the HP-UX operating system documentation for more information. 10.
and iLO 2 MP status LEDs. For more detail on the port locations and LEDs, see “Controls, Ports, and LEDs” (page 36). WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. voltages are present at various locations within the server whenever an ac power source is connected. this voltage is present even when the main power switch is in the off position.
3. 4. 5. 6. 7. Reconnect the USB cable to the card. Replace the top cover. See “Replacing the Top Cover” (page 182). If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 180). Reconnect all external cables to the card. Reconnect the power cables and power on the server. See “Powering On the Server” (page 94). Removing and Replacing the Core I/O Board Battery Replace the battery with an identical or equivalent battery only.
Figure 6-29 Battery Location on the Core I/O Board Core I/O Board Battery Replacing the Core I/O Board Battery To replace the core I/O board battery, follow these steps: 1. Insert the replacement battery into the socket. NOTE: The positive terminal of the battery is designated by a + sign. Install the battery with the + sign facing up. 2. 3. 4. 5. 6. Replace the core I/O board. See “Replacing the Core I/O Board” (page 237). Replace the top cover. See “Replacing the Top Cover” (page 182).
Slots 1 and 2 are dedicated for the PCI-X core I/O cards. The LAN core I/O card is installed either in slot 2 or slot 10 depending on the configuration. PCIe SAS core I/O cards are installed in slots 3 or 4 on the PCIe I/O backplane. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source is connected.
4. Reconnect the internal SAS cables to the card. CAUTION: When reconnecting the SAS cables, note the labeling on the channel cables. Both cables and sockets are clearly marked with the correct channel. Match each cable with the appropriate socket on the SAS core I/O card. If the cables are mismatched, the server operating system may not reboot. 5. 6. 7. Replace the top cover. See “Replacing the Top Cover” (page 182). If rack installed, slide the server completely into the rack.
3. 4. 5. 6. Replace the top cover. See “Replacing the Top Cover” (page 182). If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 180). Reconnect all external cables to the card. Reconnect the power cables and power on the server. See “Powering On the Server” (page 94).
NOTE: The USB cable connector is an RJ45 connector; it is not a typical USB connector. 4. 5. 6. 7. 8. Remove the air baffle (Figure 6-33). Remove the clear plastic cover. Disconnect the USB cable from the connector on the display board (Figure 6-30). Remove the DVD drive. See “Removing the DVD Drive” (page 202). Locate the knurled thumbscrew behind the DVD drive that holds the display board in place (Figure 6-30). 9. Turn the thumbscrew counterclockwise until the board releases from the chassis. 10.
14. Remove the diagnostic panel light guide by squeezing the plastic tabs until they disengage from the slots on the board (Figure 6-32). IMPORTANT: Do not discard the diagnostic panel light guide. You must install it onto the replacement display board.
Figure 6-31 Display Board Figure 6-32 Display Board Removal and Replacement Front of Chassis L-Shaped Keyway L-Shaped Keyway Connector plugs Into interconnect Board Replacing the Display Board To replace the display board, follow these steps: Removing and Replacing the Display Board 245
NOTE: Use the guide pins on the chassis and the L-shaped keyways on the display board to help you with the display board replacement procedures. 1. Remove the diagnostic panel light guide protective cover from the replacement display board (Figure 6-30). CAUTION: Do not use the USB connector as a handle to replace the display board. Failure to observe this warning can result in damage to server components. 2. 3. 4. Place the display board onto the guide pins.
• • Thin cables and small connectors (assists with cooling and ease cable management issues) Increased scalability (expanders enable support for thousands of SAS devices) The SAS backplane board attaches to an interconnect board that functions as a link between the midplane board and the SAS backplane board. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure.
Figure 6-33 Air Baffle Removal and Replacement Front of Chassis 248 Removing and Replacing Server Components
Figure 6-34 SAS Backplane Board Removal and Replacement Release Tab Sheet Metal Bracket SAS Cable Connectors Connector Plugs Into Interconnect Board Replacing the SAS Backplane Board To replace the SAS backplane board, follow these steps: 1. 2. 3. Hold the SAS backplane board by the sheet metal bracket and guide it toward the front of the chassis until the four keyway slots on the board seat onto the locking studs (Figure 6-34).
7. 8. 9. Replace the clear plastic cover. Replace the top cover. See “Replacing the Top Cover” (page 182). If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 180). 10. Reconnect the power cables and power on the server. See “Powering On the Server” (page 94). Removing and Replacing the Interconnect Board The interconnect board attaches the midplane board to the display board and the SAS backplane board.
11. Remove the interconnect board air baffle (Figure 6-35). a. Insert your finger into the opening on the interconnect board air baffle and pull upward to release the air baffle from the chassis. b. Lift the air baffle out of the chassis at an angle. 12. Remove the SAS backplane. See “Removing the SAS Backplane Board” (page 247). 13.
Figure 6-36 Interconnect Board Removal and Replacement Interconnect Board Handle Connector to Display Board Connector to SAS Backplane Board Connector to Midplane Board Replacing the Interconnect Board To replace the interconnect board, follow these steps: CAUTION: Handle the interconnect board carefully, or you can damage the plastic insulator material on the back of the board.
8. 9. 10. 11. 12. 13. Replace the DVD drive. See “Replacing the DVD Drive” (page 203). Reconnect the USB cable into the connector on the display board (Figure 6-30). Replace the air baffle (Figure 6-33). Replace the clear plastic cover. Replace the top cover. See “Replacing the Top Cover” (page 182). If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 180). 14. Reconnect the power cables and power on the server.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 95). If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 180). Remove the top cover. See “Removing the Top Cover” (page 181). Remove the memory carrier assembly cover. See “Removing the Memory Carrier Assembly Cover” (page 183). Remove the clear plastic cover. Remove the memory carrier assembly.
Figure 6-37 Midplane Board Replacing the Midplane Board To replace the midplane board, follow these steps: 1. 2. 3. 4. 5. 6. 7. 8. Place the midplane board onto the guide pins on the chassis wall. Push straight down until the board seats onto the locking studs. Use a Torx 15 driver to replace and tighten the five Torx screws attaching the midplane bracket assembly to the chassis. Replace the fan cables into the fan 1 and fan 2 housing units. a.
10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 256 Replace the SAS disk drives. See “Replacing a Hot-Pluggable Disk Drive” (page 190). Replace the display board. See “Replacing the Display Board” (page 245). Replace the DVD drive. See “Replacing the DVD Drive” (page 203). Reconnect the USB cable into the connector on the display board. Replace the air baffle. Replace hot-swap chassis fan units 1 and 2. See “Replacing a Hot-Swappable Chassis Fan Unit” (page 185). Replace the clear plastic cover.
A Customer Replaceable Units Information This appendix provides the following information for each field replaceable unit: • Manufacturing part number • Description • Replacement part number • Exchange part number This appendix addresses the following topic: • “Parts Only Warranty Service” • “Customer Self Repair” • “Customer Replaceable Units List” Parts Only Warranty Service Your HP Limited Warranty may include a parts only warranty service.
Table A-1 Customer Self Repair Information Code Level Description Comments AY Yes Level A with instructions Requires you to replace these parts under warranty. available in the service guide No technical skills required. BY Optional Level B with instructions Low to moderate technical skills required. available in the service guide CY Optional Level C with instructions High technical skills required. available in the service guide N No Not a customer replaceable part.
Table A-2 CRU List (continued) Manufacturing Part Description Number Replacement Part Number Exchange Part Number Customer Self Repair 408658-001 Battery cable assembly, 11.5" 409124-001 n/a BY 381573-001 Battery, BBWC, NiMH, 3.
Table A-2 CRU List (continued) Manufacturing Part Description Number Replacement Part Number Exchange Part Number Customer Self Repair AB463-2003A Display board USB signal cable (connects to UCIO board) AB463-2003A n/a AY AB463-2005A Power cable: internal memory fan AB463-2005A n/a BY AB463-2006A Power cable: internal CPU fan AB463-2006A n/a CY AB463-2011A Doorbell board cable AB463-2011A n/a AY AB463-2012C CPU power pod cable AB463-2012C n/a AY AB463-2017A SAS data A cable AB
B Upgrades This appendix address the following topics: • “I/O Backplane Upgrade” (page 261) • “Installing Core I/O Cards” (page 268) • “Processor Upgrades” (page 279) I/O Backplane Upgrade I/O Backplane Upgrade Overview The HP Integrity rx3600 Server and rx6600 Server may be upgraded from the 10 slot PCI/PCI-X I/O backplane (HPPN AB463-60001) to the 10 slot PCI/PCI-X/PCIe I/O backplane (HPPN AB463-60027). Table B-1 provides a comparison of the two backplanes for planning movement of I/O cards.
Figure B-1 OS Reinstallation Flowchart Required Service Tools Service of this server requires one or more of the following tools: • Electrically Conductive Field Service Grounding Kit (P/N 9300-1155) • 1/4 inch flat blade screwdriver • ACX-15 Torx screwdriver • ACX-10 Torx screwdriver Safety Information Use care to prevent injury and equipment damage removing and replacing server components. Voltages can be present within the server.
• If installing an assembly that is neither hot-swappable nor hot-pluggable, disconnect the power cable from the external server power receptacle. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to removing or installing server hardware (unless you are removing or installing a hot-swappable or hot-pluggable component). Voltages are present at various locations within the server whenever an ac power source is connected.
Table B-2 I/O Backplane Upgrade Checklist (continued) 264 Step Action 10 Power to the EFI • Verify the serial number and model string data information copied onto the new I/O board. • Enable the TPM. • Verify the system board replacement and operation. 11 View any warnings 12 Verify all I/O cards are recognized 13 Install the Operating System (if necessary)1 14 Boot to the Operating System X 1 HP-UX, Windows, and Linux require reinstallation of the OS with the upgrade of the IOBP.
2. Updating the Firmware IMPORTANT: When performing a firmware upgrade that contains system programmable hardware (FPGA, EFI, PSOC, BMC), you must properly shut down any OS that is running before starting the firmware upgrade process. SFW, iLO and BMC Follow these steps to update the SFW, BMC and iLO2 MP firmware: a. SFW, iLO and BMC Update the SFW, BMC and iLO2 MP firmware: 1. Power on the system and get to the EFI Shell prompt. 2.
Back up the current TPM settings. See the HP-UX operating system documentation for more information. TIP: Running the info io command from the EFI shell will allow you to record the device codes, given in HEX, for your I/O devices. This may be helpful in verifying I/O cards after the upgrade. 4. Shutting Down the Operating System See Chapter 4 (page 123) for this procedure. 5. Powering Off the Server See “Powering On and Powering Off the Server” (page 93) for this procedure. 6.
10. Power up to EFI. See “Powering On and Powering Off the Server” (page 93) for this procedure. a. Verification from EFI 1. Respond YES to prompts regarding copying information onto the new board. 2. Verify the serial number and model string data information copied onto the new I/O board. a. Boot to EFI. b. Enter service mode using the following command: Shell> sysmode service Current System Mode: ADMIN You are now in SERVICE mode. c.
00 00 00 00 00 00 00 00 00 00 00 00 14 14 15 15 15 15 02 02 02 01 02 01 01 02 02 00 01 02 00 00 00 01 00 01 0x1033 0x1033 0x1033 0x1000 0x1000 0x1000 0x1000 0x8086 0x8086 0x0035 0x0035 0x00E0 0x0054 0x0054 0x000F 0x000F 0x1079 0x1079 XX XX XX 01 02 07 07 08 08 Acpi(HWP0002,PNP0A03,0)/Pci(2|0) Acpi(HWP0002,PNP0A03,0)/Pci(2|1) Acpi(HWP0002,PNP0A03,0)/Pci(2|2) Acpi(HWP0002,PNP0A03,400)/Pci(1|0) Acpi(HWP0002,PNP0A03,400)/Pci(2|0) Acpi(HWP0002,PNP0A03,500)/Pci(1|0) Acpi(HWP0002,PNP0A03,500)/Pci(1|1) Acpi(
Table B-3 Cable kit part numbers (continued) Type of Cable Description Part Number Internal SAS/SATA Multi-lane 76-cm (30-in) cable 389662-B21 Internal SAS/SATA Multi-lane 48-cm (19-in) cable 391330-B21 Additional cables can be ordered from an authorized HP reseller or authorized HP service provider. If the cable that you need is not listed here, or if you need additional ordering information, see the HP website at http://www.hp.com.
6. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Procedure B-4 Connecting the Adapter to Other Devices • Connect the Adapter to SAS backplane. See Table B-3 (page 268) for a listing of Cable kit part numbers. Procedure B-5 Completing the Adapter Installation 1. Verify that all cables are routed correctly and are not restricting or being pinched by other components.
5. 6. 7. Insert the adapter into the slot, and press it firmly into place. The contacts on the adapter edge should be fully seated in the system board connector. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Close the gate latch to secure the end of the card. Procedure B-8 Connecting the Controller to Other Devices • Connect the Adapter to the SAS backplane.
6. 7. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Close the gate latch to secure the end of the card. Procedure B-12 Connecting the Controller to Other Devices • Connect the Adapter to the SAS backplane. See Table B-3 (page 268) for a listing of Cable kit part numbers.
confirm or update the controller firmware, you must know the device file name for the Smart Array Controller. 1. Determine the device file for the Smart Array Controller by running the ioscan -kfnd ciss command.
3. Update the Smart Array controller firmware by using the sautil command. The sautil command syntax for updating Smart Array Controller firmware is: sautil download_ctlr_fw where: The controller device file. The file path for the firmware version you want to install on the Smart Array Controller.
Installing the HP Smart Array P800 On HP Integrity rx3600 and rx6600 servers, the HP Smart Array P800 is supported by Windows and Linux operating systems. It should be installed in PCIe slot 3 or 4. For more information, including configuring and diagnosing array problems, refer to the HP Smart Array P800 Controller for Integrity Servers User Guide which can be found in the I/O Cards and Networking Software collection under Smart Array at: http://www.docs.hp.
Procedure B-19 Installing the controller board 1. Remove or open the access panel. 2. Select the appropriate PCI Express slot (3 or 4). 3. Open the MRL. a. Press the indentation on the MRL to release it from the chassis wall. b. Lift the edge of the MRL, and rotate it upward 90 degrees until it rests against the chassis wall and the PCI/PCI-X/PCIe card bulkhead filler is fully exposed. 4. Remove the PCI/PCI-X/PCIe bulkhead filler.
server or controller component might be available on the support page of the HP website (http://www.hp.com/support). 1. Find the most recent version of the component that you require. Components for controller firmware updates are available in offline and online formats 2. Follow the instructions for installing the component on the server. These instructions are given with the CD and are provided on the same Web page as the component. 3.
3. Power down the server. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. 4. 5. 6. Power down all peripheral devices that are attached to the server. Unplug the ac power cord from the outlet and then from the server. Disconnect all peripheral devices from the server.
Table B-5 SAS cable part numbers (continued) Approximate cable length Type of cable Option kit part number 6 m (20 ft.) Mini SAS 4x to mini SAS 4x 432239-B21 Mini SAS 4x to standard SAS 4x 419537-B21 Completing the Adapter Installation Procedure B-28 Updating the Firmware To update the firmware on the server, controller, or hard drives, use Smart Components. These components are available on the Firmware Maintenance CD.
CAUTION: Intel Montvale processors cannot be intermixed with similar Montecito processors. Processor speed and cache size must be identical for all processors in a system. Whether upgrading, replacing or adding an additional processor, to ensure compatibility use processors with identical part numbers. Failure to observe this caution results in performance degradation or system failure. Table B-6 lists the processor upgrades that are supported, and required system firmware levels for each server.
Firmware Before upgrading the processor, ensure the server is at the required system firmware level. Check the system firmware version by executing the info fw command at the EFI Shell prompt. NOTE: HP recommends using the latest version of firmware. Go to http://www.hp.com/support/itaniumservers to download firmware updates. Operating systems IMPORTANT: Check the HP IT Resource Center (ITRC) web site at http://itrc.hp.com for any required OS patches.
C Core I/O Card Utilities This appendix provides information on core I/O cards that need additional configuration.
1. Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NOTE: You can also download the firmware image file and update utility from the HP Web site at: http://www.hp.com in the Driver Downloads section. IMPORTANT: When you boot the EFI enabled systems, the CD containing the utility must be in the drive to allow device mapping. The EFI utility and firmware image files are located in the root directory or in a subdirectory on the CD. 2.
Flashing BIOS and EFI Driver on the First Controller To update the EFI driver on the first controller, follow these steps: 1. At the fsO:\> prompt, enter mptutil -o -g -c 0. 2. At the fsO:\> prompt, enter reset. The filename is optional and you are prompted for a filename if omitted.
Using the DRVCFG Utility The configuration utility uses several input keys (F1, F2, HOME, END, and so on) that may not be supported by all terminal emulation programs. Each of these keys has an alternate key that performs the same function. Review the terminal emulation program documentation to verify which input keys are supported. If problems occur using any of the function keys or HOME/END/PGUP/PGDN, it is recommended that the alternate keys be used.
of them. Use the arrow keys to select a SAS controller, and press Enter to view and modify the selected SAS controller's properties. You can view and modify the SAS controller whether it is enabled or disabled. You can use the Boot Support setting in the Adapter Properties menu to change the status of this setting. You must reconnect the EFI Driver in order for a new Boot Support setting to take effect. The following are the descriptions for the Adapter List screen.
To access the following screens, use the arrow keys to select the screen, and press Enter on the appropriate field: • RAID Properties • SAS Topology • Advanced Adapter Properties The following are the descriptions for the Adapter Properties screen. Adapter Indicates the specific SAS Controller type. PCI Address Displays the PCI Address assigned by the system BIOS to the adapter.
Figure C-3 Select New Array Type Screen Select New Array Type Screen The Select New Array Type screen enables you to view an existing array or create an Integrated Mirror array of two disks, plus an optional hot spare. • To go to the Create New Array screen, select Create IM Volume. • To go to the View Array screen, select View an Existing Array. Create New Array Screen The Create New Array screen enables you to create a new array.
Hot Spr Drive Status Pred Fail Size (MB) Specifies whether a device is the hot spare for an IM array. If hot spare is Yes the device is used as a hot spare for the IM array; if No, the device is not used as a hot spare for the IM array. Only one hot spare per IM array is permitted. A hot spare is not required in an IM. You can specify a hot spare at array creation, or any time after creation, provided the array is made up of five disks or fewer.
You can perform the following actions on the View Array screen: • To view the next array, press N. • To create a new array, press C. Array Displays the number of this array. Identifier Displays the identifier of this array. Type Displays the RAID type. Scan Order Displays the scan order of the array. Size (MB) Displays the size of the array. Status Displays the status of the array. Bay Displays the bay in which devices are located. Device Identifier Displays the device identifier.
Max Dsks Pred Fail Size (MB) Maximum # of disks allowed for this type of Array reached and/or Maximum # of total IM disks on a controller reached. No SMART Disk doesn't support SMART, cannot be used in an RAID array. Wrg Intfc Device interface (SAS) differs from existing IM disks. Indicates whether device SMART is predicting device failure (Yes, No). Indicates the size of the device in megabytes (megabyte = 1024 x 1024 = 1,048,576).
Status Displays the status of this array. SAS Topology Screen The SAS Topology screen presents a view of the adapter's SAS hierarchy, and provides other user functionality. To access SAS Topology, press Enter on SAS Topology from the Adaptor Properties screen.
Figure C-5 SAS Topology Screen - Expander Open You can access the Device Properties screen from SAS Topology: • To access the Device Properties screen for the specific device and turn on the locate LED, press D from an expanded enclosure. You can perform the following actions from SAS Topology: • To expand the SAS Topology for display, select an expander/enclosure and press Enter. This displays all Phys/Devices/Bays. Press Enter again to collapse the expander/enclosure.
Elapsed Time Percent Complete Displays the total time elapsed since Format or Verify Operation started. Graphical status bar display that indicates the current relative percentage complete of the operation. Device Format and Device Verify Screens The Format and Verify screens have a similar layout. To access the screens, press Enter on the appropriate field from the Device Properties screen.
Figure C-6 Advanced Adaptor Properties Screen You can perform the following actions from Advanced Device Properties: • To set default values for all items on this screen, press Enter on Restore Defaults. • To toggle between LUN 0 and All in any LUN field, press + or -. LUN 0 scans only LUN 0, All scans all LUNs. Max Devices Specifies the maximum number of devices attached to the adapter for which to install a pre-OS IO interface.
IO Timeouts for Sequential Devices Specifies the time (Time in seconds (0-999, 0 means no-timeout)) which the host uses to timeout I/Os for the following devices: • SCSI Device Type 01h - Sequential Access IO Timeouts for Other Devices Specifies the time (Time in seconds (0-999, 0 means no-timeout)) which the host uses to timeout I/Os for devices other than: • SCSI Device Type 00h - Direct Access • SCSI Device Type 01h - Sequential Access • SCSI Device Type 04h - Write Once • SCSI Device Type 05h - CD-ROM •
PHY Properties Screen The PHY Properties screen enables you to view and modify PHY specific settings. To access PHY Properties, press Enter on the PHY Properties field from the Advanced Adaptor Properties screen. You can perform the following actions from PHY Properties:. • To display the next PHY, press N. • To display the previous PHY, press P. • To reset the Link Error Counts for this PHY or all PHYs, press Enter on Reset Link Error Counts. Resetting Link Error Counts issues a PHY Link Error Reset.
• • Link Error Count Threshold Count Threshold Time Running Disparity Errors - Number of dwords with running disparity errors that have been received outside of PHY reset sequences, since the last PHY Link Error Reset.a PHY Reset Errors - Number of times the PHY reset sequence has failed, since the last PHY Link Error Reset.a Actual link error count values since the last PHY Link Error Reset.a Link error count threshold values.b Time, in seconds, over which to apply Threshold Count.b a .
CFGGEN Operation CFGGENis not case sensitive. You can enter CFGGENcommands and parameters in uppercase, lowercase, or a mixture of the two.
The disk identified by the first SCSI ID on the command line is assigned as the primary disk drive when creating an IM volume. If the SAS controller is allowed to resync the disk drives, the data on the primary disk drive is available by accessing the newly created volume. Using the AUTO Command The AUTO command automatically creates an IM volume on the SAS controllers. The volume is created with the maximum number of disks available for use in the specified volume type.
Syntax cfggen delete [noprompt] Parameters [noprompt] A SAS controller number between 0 and 255. Eliminates warnings and prompts. Operation After entering the DELETE command, the system prompts you and asks if you want to proceed with the command. Enter Yes if you want to proceed. DISPLAY This DISPLAY command displays information about controller configurations: controller type, firmware version, BIOS version, volume information, and physical drive information.
Device is a Hard disk Enclosure # : 1 Slot # : 5 Target ID : 4 State : Ready (RDY) Size (in MB)/(in sectors) : 70007/143374738 Manufacturer : HP Model Number : DG072A8B54 Firmware Revision : HPD6 Serial No : 3LB02CXH00008523E83Z Drive Type : SAS Target on ID #5 Device is a Hard disk Enclosure # : 1 Slot # : 4 Target ID : 5 State : Ready (RDY) Size (in MB)/(in sectors) : 70007/143374738 Manufacturer : HP Model Number : DG072A8B5C Firmware Revision : HPD4 Serial No : B062P5B011M00547 Drive Type : SAS Target o
StartSlot Start TargetID Start Bus : 1 : 0 : 0 Logical drive status values: Okay (OKY) Degraded (DGD) Inactive (OKY) Inactive (DGD) Volume is Active and drives are functioning properly and user data is protected if the current RAID level provides data protection. Volume is Active and the user's data is not fully protected due to a configuration change or drive failure; a data resync or rebuild may be in progress.
STATUS The STATUS command displays the status of any volume synchronization operation that is currently in progress on the controller. Syntax cfggen status Parameters A SAS controller number between 0 and 255. Operation If no volume synchronization is in progress, CFGIR prints a message so indicating before exiting. The STATUS command adds the Inactive flag to the Volume State field, if the volume is marked as inactive by the controller firmware.
DISABLEIR The DISABLEIR command turns off IR functionality on a SAS controller. To accomplish the disabling, set the MPI_IOUNITPAGE1_DISABLE_IR bit in the IO Unit 1 MPT Configuration page. Syntax cfggen disableir Parameters This command does not require . Sample Output Vendor Device Index ID ID Bus Device ----- ------ ------ --------0 1000h 0054h 14h 08h LSI 1068 SAS Host Adapter LOCATE The LOCATE command turns locate LED's on and off.
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp under the specific HP Smart Array Controller product for installation procedures. The latest firmware, drivers, utilities, software, and documentation for HP Integrity servers are available on the support page of the HP Web site at: http://www.hp.com/support/itaniumservers Connecting External Storage IMPORTANT: Not all OSs, or Smart Array cards support external drives. To connect external storage, follow these steps: 1. Power off the server. 2.
IMPORTANT: Both saupdate.efi and the firmware image file must be located in the same directory. If they are not, copy them both to the EFI partition. Run the saupdate.efi using the fs0:\> saupdate command. • 1. 2. 3. 4. If you are not using the Offline Diagnostic CD: Download the SA EFI update utility saupdate.efi and copy it to the EFI partition. Download the firmware and copy it to the EFI partition. Boot the system to the EFI Shell and change directories to the EFI partition. Run the saupdate.
Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Updating controller in Seg: 1, Bus: 51, Dev: 4, Func: 0 Current firmware version 1.92Percentage completed: 100% Activating firmware now, this may take several minutes. Resetting and reinitializing controller. Retrieving firmware version, this may take several minutes. Current controller firmware version is 2.34.
saupdate ? Error Messages The following is a list of error messages under various situations: • When keyword LIST or UPDATE is misspelled or extra parameters are specified: Error: Syntax Error Usage: saupdate LIST or saupdate UPDATE [ all ] • When the controller ID in the saupdate UPDATE command is not correct: No matching controller found • When a firmware file does not exist in the saupdate UPDATE command, the example shows: CYBORG101.BIN does not exist. File CYBORG101.
4. 5. Select OK and press Enter to continue. From the main menu, select Maintain Firmware and press Enter. Figure C-8 EBSU Main Menu 6. 7. 8. In the Maintain Firmware screen, use the tab key to scroll down to the Device section. Use the down arrow key to scroll down to the Smart Array P600 item in the list. Press Enter to display detailed information about the device. Figure C-9 EBSU Maintain Firmware Screen EBSU displays the firmware update screen for the selected device.
• • The version number in the first column (ROM Firmware Version) is the one currently installed on your system. The version number in the second column (ROM Version on Disk) is the one available on your Smart Setup media. Figure C-10 EBSU Maintain Firmware Update Screen 9. Compare the two version numbers and perform one of the following options: • If the number in the first column is the same or higher than the number in the second column, your installed firmware is current.
NOTE: To copy a particular array configuration to several other servers on the same network, use the Array Configuration Replicator (ACR) or the scripting capability of ACU. ACR is provided in the SmartStart Scripting Toolkit, available on the HP Web site at: http://www.hp.com/servers/sstoolkit. Whichever utility you use, the following limitations apply: • For the most efficient use of drive space, do not mix drives of different capacities within the same array.
ORCA Utility To use ORCA, follow these steps: 1. Power on the server. POST runs, and any array controllers that are in the server are initialized one at a time. During each controller initialization process, POST halts for several seconds while an ORCA prompt message displays. 2. At the ORCA prompt: • If you are connected using a headless console, press the Esc+8 combination. • Otherwise, press F8. The ORCA Main Menu displays, enabling you to create, view, or delete a logical drive.
5. Press Enter to continue. You can now create another logical drive by repeating the previous steps. NOTE: Newly created logical drives are invisible to the operating system. To make the new logical drives available for data storage, format them using the instructions given in the operating system documentation. ACU Utility For detailed information about using ACU, see the HP Array Configuration Utility User Guide at I/O Cards and Networking Software at: http://docs.hp.com/en/netcom.
D Utilities This appendix describes the utilities that are part of the server. These include the EFI Boot Manager, and EFI-POSSE.
point to the file to be loaded. These variables contain application-specific data that is passed directly to the EFI application. EFI variables provides system firmware with a boot menu that points to all the operating systems, even multiple versions of the same operating system. The EFI Boot Manager enables you to control the server boot environment. Depending on boot option configuration after the server is powered up, the Boot Manager presents you with different ways to bring up the system.
Table D-1 EFI Commands (continued) EFI Shell Command BCH Command Equivalent (PA-RISC) BCH Command Parameters (PA-RISC) Definition bcfg SEArch [ALL] Search for boot devices bcfg SEArch [DIsplay IPL] [] Search for boot devices many commands offer a [-b] parameter to cause 25 line breaks ScRoll [ON | OFF] Display or change scrolling capability autoboot AUto [BOot | SEarch | STart] [ON | OFF] Display or set the auto start flag info boot BootID [[]] Display or
Table D-1 EFI Commands (continued) EFI Shell Command BCH Command Equivalent (PA-RISC) BCH Command Parameters (PA-RISC) Definition mm MemRead [] [] Read memory locations scope of page deallocation pdt page deallocation table (pdt) Display or clear the page deallocation table errdump mca errdump cmc errdump init processor [] [HPMC LPMC TOC ASIC]] internal memory (PIM) Display PIM information EFI/POSSE Commands This section describes the EFI/POSSE commands developed for th
Example D-1 help command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script commands Type "help" followed by a class name for a list of commands in that class Type "help" followed by command name for full documentation Example D-2 help bch co
Example D-4 help cpuconfig command Shell> help cpuconfig CPUCONFIG [cpu] [on | off] cpu Specifies which cpu to configure on | off Specifies to configure or deconfigure a cpu Notes: 1.
Syntax baud Parameters 0 through the total number of UARTS minus one baud rate. Operation Use this command to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is initialized by the core firmware, this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot. System default is 9600 baud.
Example D-6 boottest command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Example D-7 boottest early_cpu off command Shell> boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (O
NOTE: The last remaining configured CPU in a system cannot be deconfigured. Example D-8 cpuconfig command Shell> cpuconfig PROCESSOR INFORMATION # of CPU Logical Slot CPUs Speed ----------------0 1 1 GHz 1 1 1 GHz L3 L4 Cache Cache Size Size -------1.5 MB None 1.5 MB None Family/ Model (hex.) -----1F/01 1F/01 Rev ---B1 B1 Processor State ---------Active Active Example D-9 cpuconfig 2 command Shell> cpuconfig 2 off CPU will be deconfigured on next boot.
2 3 S P Serial VGA Acpi(HWP0002,0)/Pci(1 1) Acpi(HWP0002,0)/Pci(4 0) Example D-11 conconfig 2 primary command To change primary operating system console Shell> conconfig 2 primary CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ -------------1 NC Serial Acpi(PNP0501,0) 2 P Serial Acpi(HWP0002,0)/Pci(1 1) 3 S VGA Acpi(HWP0002,0)/Pci(4 0) Example D-12 conconfig 3 off command To disable a console Shell> conconfig 3 off CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ ------
Example D-14 ioconfig command Shell> ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init | wol [on | off]] fast_init Specifies device connection policy setting mps_optimie Specifies PCIe optimization setting wol Specifies System Wake-On-LAN setting on | off Specifies to configure or deconfigure a feature or component Note: 1. If fast_init is enabled, firmware will connect only the minimum set of devices during boot.
Syntax errdump [mca | cpe | cmc | init | la | clear] Parameters mca cpe cmc init la clear dumps the Machine Check Abort error log dumps the Corrected Platform Error log dumps the Corrected Machine Check log dumps the Initialization log dumps the Logic Analyzer log erases all of the logs (mca, cpe, cmc, init, la) Operation Enter errdump with no parameters to display usage. Otherwise, the specified error log displays. Add -n to the clear parameter to disable the confirmation prompt.
Example D-15 info all command Shell> info all SYSTEM INFORMATION Date/Time: Oct 31, 2003 22:03:39 Manufacturer: hp Product Name: server bl60p Product Number: A9901A Serial Number: UUID: (20:03:10:31:22:03:39) MYJ3350026 48B4F371-E34C-11D6-A8D6-07A8C14CB68B System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Slot CPUs Speed Size Size (hex.
--- --- --- --- ------ ------ --- ----------- 00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1) 00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2) 00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0) 00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0) 00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0) 00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1) 00 20 02 00 0x14
*Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) FIRMWARE INFORMATION Firmware Revision: 1.10 [4341] PAL_A Revision: 7.31/5.37 PAL_B Revision: 5.37 SAL Spec Revision: 3.01 SAL_A Revision: 2.00 SAL_B Revision: 1.10 EFI Spec Revision: 1.10 EFI Intel Drop Revision: 14.61 EFI Build Revision: 1.10 POSSE Revision: 0.10 ACPI Revision: 7.00 BMC Revision: 2.24 IPMI Revision: 1.00 SMBIOS Revision: 2.3.2a Management Processor Revision: E.02.
Example D-16 info cpu command Shell> info cpu PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Slot CPUs Speed Size Size (hex.) Rev State ---- ------- -------- ------ ------ ------- --- ------------ 0 1 1 GHz 1.5 MB None 1F/01 B1 Active 1 1 1 GHz 1.
Example D-18 info io command Shell> info io I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) 1 Seg # Bus # Dev # Fnc # Vendor ID Device Slot ID # Path --- --- --- --- ------ ------ --- ----------- 00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1) 00 00 01 02 0x1033 0x00E0 XX Ac
Example D-19 info boot command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Possible Warnings -------- -------------------------0 0 AutoBoot: on - Timeout is : 7 SEC Boottest: boottest Settings Default Variable OS is not speedy boot aware.
Operation If specified with no parameters, monarch displays the Monarch processor for the system. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot.
Example D-22 pdt command Shell> pdt PDT Information Last Clear time: PDT has not been cleared Number of total entries in PDT: 50 Number of used entries in PDT: 0 Number of free entries in PDT: 50 Number of single-bit entries in PDT: 0 Number of multi-bit entries in PDT: 0 Address of first multi-bit error: x0000000000000000 Example D-23 pdt clear command Shell> pdt clear Are you sure you want to clear the PDT? [y/N] y Shell> Shell> pdt PDT Information Last Clear time: 10/21/01 5:00p Number of total entries
Example D-24 sysmode command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode.
1. At the EFI Shell prompt, type the following command to map the parameters for all PCI cards installed in the system: shell> info io A list of all the devices that are installed in the server and managed by EFI drivers displays.
Using the SCSI interface information from this example, the combined information that tells you this is a SCSI interface are the following (shown in bold, for highlighting purposes): 00 00 20 20 01 01 00 01 0x1000 0x1000 0x0030 0x0030 xx xx Acpi(HWP0002,200)/Pci(1|0) Acpi(HWP0002,200)/Pci(1|1) The vendor (0x1000) and device (0x0030) are the IDs for a SCSI interface. Of the devices with those IDs, this device has two channels (Fnc # of 00 followed by Fnc # of 01).
Ctrl[30] Primary Standard Error Device Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0) Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[33] Acpi(PNP0501,0) Ctrl[34] 16550 Serial UART Driver Ctrl[35] VT-100+ Serial Console Ctrl[31] Primary Console Input Device Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[44] VenHw(904EFCF0-F0A8-11D4-B4CA-303031303833) Ctrl[46] VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) This information describes the SCSI interface
NOTE: The EFI driver’s handle values change on every boot. TIP: From this command (drvcfg), record these two pieces of information for each channel of each SCSI interface for parameters to be changed: • Drv(the EFI driver’s handle) • Ctrl(the controller’s handle) 4. Using the driver’s handle [Drv] and the controller’s handle [Ctrl] from the drvcfgcommand, start the EFI SCSI Setup Utility for one channel of this SCSI interface.
PCI Bus, PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command. CAUTION: Do not change the value for any of the following fields on the Adapter Properties screen: • Auto Termination • SCSI Parity • SCSI Bus Scan Order • Spinup Delay (Secs) Changing any of these fields can cause unpredictable results.
Using the Boot Option Maintenance Menu This menu enables you to select console output and input devices as well as various boot options.
For example: Boot From a File. Select a Volume NO VOLUME LABEL [Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM CD_FORMAT [Acpi(HWP0002,0)/Pci(2|0)/Ata(Secondary,Master)/CDROM Removable Media Boot [Acpi(HWP0002,500)/Pci(2|0)/Ata(Secondary,Master) Load File [EFI Shell [Built-in]] Load File [Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)] Exit Where: • NO VOLUME LABEL: A hard drive. When you format a hard drive, the EFI tools provide an option to LABEL the disk. In this example, the volume is not labelled.
• • Load File EFI Shell: Adds a new instance to the EFI Shell. Load File with the MAC address adds a network boot option. Load File with the MAC address: Adds a network boot option. Delete Boot Option(s) Use this option to remove boot options from the EFI boot menu. NOTE: This does not delete any files, applications, or drivers from your system. This option displays a list of boot options that are configured on the system. The names match the options on the main Boot Manager menu.
This option displays the file systems that are on your system and lets you browse these file systems for applications or drivers that are executable. Executable files end with the .efiextension. You can also select remote boot (LAN) options that have been configured on the network. To restore the default BootNext setting, select Reset BootNext Setting. For example: Manage BootNext setting.
Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device.
Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Indicates a currently selected device. • Each option is identified with an EFI Device path. Not all options will be available, depending on the configuration of the system and the options available. Device paths can differ slightly on different product models.
of the server’s High Availability (HA), embedded server, and fault management. It also provides system administrators secure remote management capabilities regardless of server status or location. The iLO MP is available whenever the system is connected to a power source, even if the server main power switch is in the off position. HP has used several different names over the years to describe the management functionality embedded in their servers, including “the management processor.
Index Symbols 24-DIMM memory carrier assembly, 69, 210 (see memory) (see also memory) block diagram, 31 load order, 210 removing, 204 replacing, 205 slot IDs, 164, 211 8 Internal Port SAS HBA controller, 96, 283 8-DIMM memory carrier assembly, 68, 209 (see memory) (see also memory) block diagram, 30 load order, 209 removing, 204 replacing, 205 slot IDs, 163, 210 A accessing graphic console using VGA, 93 accessing iLO 2 MP with SMASH SM CLP, 93 with TUI - CO command, 92 with vKVM - IRC, 93 with Web browser,
D damaged equipment, returning, 55 default password, 89 user accounts, 89 device paths, PCI/PCI-X/PCIe , 196, 197 DHCP DNS, using to configure iLO 2 MP LAN, 85 DHCP-enabled security risk, 86, 90 diagnostic panel, 34 (see also display board) introduction, 34 LEDs, 39 diagnostic panel label and LEDs, 40 dimensions, server, 48 DIMM (see memory) disk drive activity LED, 38 activity LED, location, 38, 42, 84 activity LED, states, 38 LEDs, 38–39 load order, 60, 189, 190 removing, 188 replacing, 190 slot availabil
hot-swappable fan (see fans) hot-swappable power supply (see power supply) HP Eight Port SAS Host Bus Adapter completing installation, 270 connecting devices, 270 installing, 269 overview, 269 preparation, 269 updating firmware, 270 HP Smart Array P400 completing installation HP-UX, 272–274 Linux, 274 Windows, 274 connecting device, 272 controller board installation, 271 overview, 271 preparation, 271 HP Smart Array P600 completing installation, 271 connecting to devices, 271 controller board installation,
rear panel locations, 41 rear panel UID, 44 system health, 37 UID button, 37 light pipes, 172 load order disk drive, 60, 189, 190 memory, 68–70, 209 processor, 75, 219 logging in to the iLO 2 MP, 89 M MAC address, 86 address label, 86 management processor (see iLO 2 MP) (see iLO 2 MP) manual retention latch (see MRL) mass storage, 34 (see also SAS) mass storage subsystem (see mass storage) memory 24-DIMM memory carrier assembly block diagram, 31 24-DIMM memory carrier assembly slot IDs, 70, 164, 211 8-DIMM
support, 28 PCIe MPS optimize ioconfig command, 326 pedestal, converting from rack mount, 78 pedestal-mount server accessing, 180 ports front panel locations, 36 rear panel locations, 41 power, 32 (see also power supply) block diagram, 33 button, 118 full state, defined, 93 input, 81 introduction, 32 off state, defined, 93 PR command, 94 problems, 118 sources, 79 standby state, defined, 93 states, 79, 93 power button function, 37 LED, 37 power reset command (see PR) power subsystem (see power) power supplie
specifications, server, 47 static IP address assigning with ARP ping, 86 storage (see mass storage) system abstraction layer (SAL), 35 system backup, 265 system battery location, 231 recording configuration settings before removing, 230 removing, 230 replacing, 231 reset system settings after replacing, 231 system block diagram, 155 system configuration menu, 348 system fans (see fans) system health LEDs, 37 T top cover (see cover, top) TPM capabilities, 233 removing, 234 replacing, 235 troubleshooting con
