Intel® Server Control User’s Guide Version 4.
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Contents ® 1 About Intel Server Control..................................................................................................................1 Introducing Intel Server Control ................................................................................................................1 2 Finding the Right Tool ...........................................................................................................................3 3 Managing Remote Servers .................................
1 About Intel® Server Control Introducing Intel Server Control Intel® Server Control (ISC) is a software package that provides tools to manage remote servers. ISC is installed and runs on a client-server architecture. The parts of ISC that run on the client workstation are referred to as console software. The parts that run on the servers are referred to as instrumentation software (platform instrumentation). NOTE This section describes the Intel Server Control (ISC) server-management software package.
Chapter 1 About Intel® Server Control Remote Diagnostic Tests: These tests consist of Modular Test Architecture (MTA) diagnostic tests that when run allow you to quickly assess a server’s hardware status, view test logs, and determine the server’s current configuration. You control the tests are controlled through a text-based console redirected to the client workstation from DPC. Refer to “Direct Platform Control” and “Remote Diagnostic Tests” for summary information.
2 Finding the Right Tool Table 1 provides a summary that can help you find the right tool to use for any server condition. Table 1 Tool Summary Managed Server Status Potential Remote Tasks Access Tools Available The operating system is running and the server is online. Applications are also running. Update software Shutdown LAN/ POTS * Platform Instrumentation Control Operating System is running but the server is offline or otherwise malfunctioning.
3 Managing Remote Servers Server Management Basics The Intel Server Control components provide a means to communicate with a managed server, and to perform administrative and troubleshooting tasks from a remote client. Table 2 shows the typical tasks that a system administrator might do. They include normal system administration, setting up system alerts so that an administrator is notified when something on the server needs attention, and acting in response to server alerts or errors.
Chapter 3 Managing Remote Servers ISC installs Platform Instrumentation on the managed server and console software on a client workstation. It is also possible to install Platform Instrumentation on multiple servers and console software on multiple clients. For information on console and managed server system requirements, refer to the Installation Guide for the Intel Server Control.
Chapter 3 Managing Remote Servers • View system event log, system hardware inventory, BIOS and system slot information. If they are implemented on the server, you can also view SCSI controller status and LAN adapter status.
Chapter 3 Managing Remote Servers on an existing Microsoft IIS Web server. Information on how to setup a Web server itself is beyond the scope of this document. 1. Create a folder named “pic40” under the folder “Inetpub\wwwroot.” 2. Copy the following files from the Resource CD to the folder you created in the previous step. o SWebconsole.jar – a signed JAR file containing all the code to run PIC o Jh.jar – the JAR file containing the JAVA help classes o Wpic.
Chapter 3 Managing Remote Servers • Reboot the server to its service partition • View the System Event Log (SEL) for information about recent server activity • View Sensor Data Records (SDRs) for information about sensor characteristics • Review Field Replaceable Unit (FRU) inventories • View Remote Sensor Access (RSA) information • Maintain a Phonebook for managed servers • Run Remote Diagnostic Tests on a managed server • Transfer files to and from the server • Run the server’s shell program • Run servi
Chapter 3 Managing Remote Servers Remote execution is available from the Direct Platform Control (DPC) Console Manager. Applications that execute in the service partition run only on the managed server. For information on how to install the service partition files, refer to the Installation Guide for the Intel Server Control. Remote Diagnostic Tests Remote Diagnostics Tests allow you to quickly assess the server’s hardware status, view test logs, and determine the server’s current configuration.
Chapter 3 Managing Remote Servers • Alert event filters. LAN-Alert Viewer The LAN-Alert Viewer is a Java-based console that provides the capability to manage LAN Alerts. The viewer presents information regarding: • Server IP • Sensor Info • Event Info • Sensor Device • Sensor Number • Event Severity The Alert Viewer supports the following actions: • Configure—Allows you to configure different notification and viewer options. • Acknowledge—Sets the selected alerts’ “status” to Acknowledge.
Chapter 3 NOTE Managing Remote Servers Itanium-based platforms running Windows 64-bit Advanced Server not support the integration of either the Hewlett Packard OpenView Network Node Manager Console or the Computer Associates Unicenter The Next Generation. Hewlett Packard OpenView Network Node Manager The Hewlett Packard OpenView Network Node Manager Console automatically detects servers running the ISC Platform Instrumentation software.
4 Connecting to a Remote Server You can connect to a managed server several ways. A key to effective management is to configure your system with methods that allow you to communicate with the server during conditions that can range from fully functional to powered-off states. The available connections are: • Telephone (modem) • Local Area Network (LAN) • Intelligent Chassis Management Bus (ICMB) • Local Direct (COM 2) The connection methods are described in the following paragraphs.
Chapter 4 Connecting to a Remote Server LAN A more common method of communicating with a managed server is through a network connection. All of the server-management tools work when connected through this type of connection. In order to use a network connection, you must configure a LAN connection on both the managed server and the client workstation. For information on how to configure the LAN connection, refer to the Intel Direct Platform Control Console User’s Guide.
5 Paging an Administrator Platform Event Paging (PEP) Platform Event Paging allows the managed server to alert a system administrator of critical system failures and state changes, independent of the state of the operating system or server management software. Platform Event Paging uses a numeric paging service through an external modem.
6 Using the Stand-alone ISC Console Launching ISC You can launch the Stand-alone ISC Console and manage servers from: • Supported ESMC Environments. • The Programs menu. • ActiveX containers. ESMC You can invoke the ISC tools through integration with supported ESMC applications. The ESMC applications that are currently supported by ISC integration software are: • Hewlett Packard OpenView Network Node Manager 6.2 • Computer Associates Unicenter The Next Generation 2.2.
Chapter 6 Using the Stand-alone ISC Console 2. Double-click on the filename to launch the control within the default Web browser. 3. The typical file for browsers to invoke the Stand-alone ISC Console is ISC.HTM. NOTE Netscape Navigator requires a plug-in for viewing ActiveX applications. One that is known to work can be downloaded from Esker’s Web site, http://www.esker.com. To find the plug-in, search for the files NPESKp32.DLL and NPESKp32.JAR.
Chapter 6 Using the Stand-alone ISC Console under Microsoft Management Console (MMC). The Stand-alone ISC Console provides you with the ability to: • Discover ISC servers • Discover management tools on discovered servers • Launch the management tools on the managed servers Stand-alone ISC Console Main Screen Figure 1 shows the Stand-alone ISC Console.
Chapter 6 Using the Stand-alone ISC Console Server Menu Options Discover You can discover multiple servers in a single step and add them to the server tree. Servers are discovered using a Ping Sweep mechanism supported on servers running TCP/IP. To discover a range of servers with IP addresses, do the following steps: 1. On the Button Bar, click the Server → Discover menu selection. 2. Enter the starting address and ending address to be discovered.
Chapter 6 Using the Stand-alone ISC Console View Menu Options Icon View/List View Changes the format of the icons in the Tool Pane. The Navigation Pane The Navigation pane shows a tree view of servers with management tools that have been discovered. The tree view has expansion icons (“+” or “-”) appearing to the left. The tree can be expanded to list managed servers or collapsed to hide managed servers.
