hp server rx4610 User Guide Online Version: 1.
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents 1 Controls, Ports, and Indicators ...................................................................... 1 Introduction ........................................................................................................ 1 Front Panel .................................................................................................... 1 Additional Front Panel Controls and Indicators............................................. 3 Rear View .........................................................
Contents Mass Storage Guidelines ................................................................................ 27 Boot Priority................................................................................................. 28 Tools Required ................................................................................................ 29 Installing a Hot Swap Hard Drive .................................................................... 29 Determining Drive Status ...................................
Contents Tools Required ............................................................................................ 53 Processor Configuration Guidelines............................................................ 53 Removing the CPU Thermal Dummy .............................................................. 54 Installing an Additional Processor ................................................................... 55 Firmware and Software Changes ............................................................
Contents Installing the Sideplane Board .................................................................... 91 PCI Hot Plug LED Board ................................................................................. 92 Removing the PCI Hot Plug LED Board...................................................... 92 Installing the PCI Hot Plug LED Board........................................................ 93 Legacy I/O Board.....................................................................................
Contents Beep Codes and Interpretation ................................................................. 178 Types of Memory Tests ................................................................................. 180 First Row Memory Test ............................................................................. 180 Base Memory Test .................................................................................... 183 Extended Memory Test ...............................................................
1 Controls, Ports, and Indicators Introduction Before operating the Server, familiarize yourself with the HP Server’s controls, ports, and indicators, as shown in Figures 1-1 through 1-8. Front Panel The front panel of the HP Server provides the controls and indicators commonly used when operating the HP Server. POWER RESET INT SYS PWR PWR FAN GEN LCD DISPLAY PWR ACTIVE FAIL PWR ACTIVE FAIL Figure 1-1.
Chapter 1 Controls, Ports, and Indicators Table 1-1. Control Panel Switch and Indicators Control / Indicator 2 Description Power On/Off This button turns the HP Server power On or Off. The +12 V standby voltage is On whenever the server power cords are plugged in. Reset When pressed, it resets the server and causes the power on self-test (POST) to run. INIT When pressed, the system performs a crash dump provided the dump is supported by the operating system.
Chapter 1 Controls, Ports, and Indicators Additional Front Panel Controls and Indicators The input and storage devices provide additional front panel controls and indicators, which give control and operational status to the respective device. DVD Drive The server supports a slimline IDE DVD drive. This peripheral mounts directly above the top-left power bay on the front of the chassis. The drive is mounted on a removable tray that facilitates system assembly and service.
Chapter 1 Controls, Ports, and Indicators Diskette Floppy Drive The server supports a slimline IDE diskette drive for 1.44 MB and 120 MB media. This half-inch slimline peripheral mounts directly above the top-right power bay on the front of the chassis. The drive is mounted on a removable tray that facilitates system assembly and service. Activity LED POWER RESET INT SYS PWR PWR FAN Ejector Button GEN LCD DISPLAY PWR ACTIVE FAIL PWR ACTIVE FAIL Figure 1-3. Drive Table 1-3.
Chapter 1 Controls, Ports, and Indicators SCSI Hard Drives The server supports up to two hot-swap drive carriers containing standard 1-inch high by 3.5-inch-wide LVDS SCSI hard drives. As part of the hot-swap implementation, drive carriers with integral heat sinks house the drives. Each drive is mounted in a carrier with four fasteners and the carrier snaps into the hard drive bay.
Chapter 1 Controls, Ports, and Indicators Table 1-4. SCSI Drives Control Indicator Description Drive Power LED (Green) When lit continuously, it indicates the presence of the drive and power to the drive. Drive Active LED (Green) When lit, it indicates drive activity. Drive Fail LED (Amber) When lit continuously, it indicates an asserted fault status on one or more hard disk drives. When flashing, it indicates a drive reset in progress.
Chapter 1 Controls, Ports, and Indicators Power Supply Indicators POWER RESET INT SYS PWR PWR FAN GEN LCD DISPLAY PWR ACTIVE FAIL PWR ACTIVE FAIL Figure 1-5. Power Supply Indicators Table 1-5. LEDs for Power Supplies Control Indicator Description Power LED (Green) When lit continuously, it indicates the power supply DC outputs are on and OK. Blinking indicates the power supply is on standby. Off indicates there is no power to the power supply.
Chapter 1 Controls, Ports, and Indicators Rear View The ports and connectors at the rear are listed below and shown in Figure 1-6. Figure 1-6 provides a detailed view of the Legacy I/O panel that resides in the upper-right corner of the rear panel. • The power connector accepts a standard power cable to connect the HP Server with the site power supply. • Ten PCI add-in board expansion slots are available. Eight are hot plug and two are non-hot plug. • Each hot plug PCI has status LEDs.
Chapter 1 Controls, Ports, and Indicators Figure 1-6. Rear Panel and Ports Legacy I/O Panel This board contains all legacy I/O connections and plugs into an edge connector on the I/O baseboard. NOTE The keyboard and mouse connector must be plugged into the correct ports or the server will not boot.
Chapter 1 Controls, Ports, and Indicators PCI LEDs Each PCI slot has four indicator LEDs: two on the outside and two on the inside of the system. The two LEDs for each slot: one amber and one green are visible from the rear (also inside) of the HP Server, as shown in Figure 1-7. Eight of the ten PCI slots can be individually powered down through the respective NOS or supported GUI utility, without powering down the entire HP Server, if the board has a Hot Plug compliant driver.
Chapter 1 Controls, Ports, and Indicators Applying Power to the HP Server Before applying power to the HP Server, verify that the keyboard and mouse are connected to the proper ports. The server will not boot without these devices. Turning on the monitor prior to powering on the HP Server allows proper autoconfiguration of the video output as it boots.
Chapter 1 Controls, Ports, and Indicators Powering-Down the HP Server To power-down the HP Server, complete the following procedure: 1. Log off all users and, if necessary, back up the system files. ◊ Schedule the power down for a time when the Server being down will affect the fewest users. ◊ If you will be doing any kind of hardware or software upgrade, ensure the Server's data has been backed up.
2 Opening and Closing the HP Server Introduction This chapter describes how to remove and replace the front bezel and the HP Server's main cover. Mounting the Front Bezel The front handles, if not already installed on the HP Server, should be attached to the front of the HP Server before mounting the bezel. 1. Place the handles into the slots on the front of the HP Server on each edge, as shown in the figure below. 2.
Chapter 2 Opening and Closing the HP Server Figure 2-1. Removing and Replacing the Front Bezel Removing and Replacing the HP Server’s Main Cover The server comes with a removable top cover. Removal of this cover is necessary when installing or removing many components. You do not have to remove the top cover when removing or installing PCI hot plug and non-hot plug adapter boards, the Legacy I/O board, fans, hard drives, power supplies, or components inside the Processor/Memory Complex.
Chapter 2 CAUTION Opening and Closing the HP Server For proper cooling and airflow, do not operate the server with the cover off. Always reinstall the cover before turning on the server. Tools Required The following tools may be required to remove and replace the cover. • Phillips screwdriver #2 (cross-head ) • Small flat-bladed screwdriver • Jumper removal tool • Anti-static wrist strap Removing the Top Cover To remove the cover, follow these steps: 1.
Chapter 2 Opening and Closing the HP Server Figure 2-2. Removing the Cover 9. Lift the top cover off the chassis. Replacing the Top Cover To replace the cover, complete these steps: 1. Provide ESD protection by wearing an antistatic wrist strap attached to chassis ground of the system when handling components. 2. Before installing the top cover, check that you have not left loose tools or parts inside the system. 3. Check that cables, add-in boards, and other components are properly installed. 4.
Chapter 2 Opening and Closing the HP Server Figure 2-3. Replacing the Cover 7. Close the 120 mm fan cover and tighten the thumbscrew. If the door does not close then the top cover hooks have not fully engaged into the chassis. 8. Replace the PCI adapter board cover and install the screw that secures it to the top cover. 9. Close the rear half of the top cover and tighten the two thumbscrews. 10. Push the chassis back into the rack. 11.
3 Installing Fans and Power Supplies Introduction The fans and power supplies used by the HP Server are hot swappable. The HP Server has four 172 mm fans located on each side of the chassis and two 120 mm cooling fans located on the top front of the chassis. The server has a maximum of four 800 watt autoranging power supplies located in the front of the chassis. This chapter describes the procedures necessary to remove and to replace these components.
Chapter 3 Installing Fans and Power Supplies Hot Swapping the 172 mm Fans The four 172 mm cooling fans are mounted in pairs on each side of the chassis. You can hot-swap these fans without turning the server system power off. Each fan uses an amber LED located on the fan’s casing to indicate the fan has failed. If it is a failed fan, the amber LED will be illuminated on the front panel, and the amber LED on the failed fan itself will be illuminated.
Chapter 3 Installing Fans and Power Supplies LED Indicator Figure 3-1. Removing the 172 mm Fans Installing the 172 mm Fans To install the 172 mm fan, complete the following procedure: 1. Lift the latch on the fan-access door and open the door. NOTE Verify the connector orientation prior to installing the new fan. 2. Slide the new fan into place with the connector oriented to engage the socket inside of the fan enclosure. 3. Push the fan assembly firmly into the enclosure to seat the connector. 4.
Chapter 3 Installing Fans and Power Supplies Hot Swapping the 120 mm Fans The two 120 mm cooling fans are mounted on the top front of the chassis. These fans can be replaced without shutting down power to the system. If it is a failed fan, the amber LED will be illuminated on the front panel, and the amber LED on the failed fan itself will be illuminated.
Chapter 3 Installing Fans and Power Supplies Figure 3-2. Removing the 120 mm Fans Installing the 120 mm Fans Follow these steps to install a 120 mm fan: 1. Slide the server out of the rack far enough to expose the fan-access door on the top of the chassis. 2. Unscrew the thumbscrew on the front of the fan-access door and lift the door open. 3. Slide the new fan into place, with the connector oriented to engage the socket inside of the fan enclosure. 4.
Chapter 3 Installing Fans and Power Supplies Hot Swapping Power Supplies The power system contains four 800-watt autoranging power supplies. The third bay’s power supply from the left as you face the chassis serves a redundancy function for the server’s power supply requirements. CAUTION Because of chassis airflow disruption, the power supply bay should not be vacant for more than five minutes when server power is on.
Chapter 3 Installing Fans and Power Supplies Determining Power Supply Status When the amber power supply failure LED on the front of the chassis turns on, determine which power supply is defective by checking the three status LEDs on each supply. Each power supply has three LEDs that both indicate whether power is supplied to the power supply and the health of the power supply. The LEDs are ordered top to bottom on each power supply. Table 3-1 illustrates the states indicated by the three LEDs. Table 3-1.
Chapter 3 Installing Fans and Power Supplies Figure 3-4. Removing a Power Supply 3. Pull the power supply straight forward, out of the chassis. Set it aside. Installing a Power Supply The power supply bay should not be vacant for more than five minutes when server power is on. Disruption of the airflow may cause system cooling to fall below acceptable levels. To install the new power supply, complete the following procedure: 1.
4 Installing Mass Storage Devices Introduction The HP Server comes standard with a DVD and a floppy diskette drive. The internal mass storage cages support a maximum of two hot swap drive carriers. Each carrier can house a standard one inch high by three and half inch wide SCSI-2 or SCSI-3 hard drive. The internal SCSI drives are mounted to the carriers using four screws. Mass Storage Guidelines • General Guidelines ◊ Use care when unpacking and handling the SCSI disk drives.
Chapter 4 Installing Mass Storage Devices Use only low-voltage differential (LVD) SCSI devices. ◊ Boot Priority The HP Server's boot order should be considered when selecting a PCI slot on the system board. This is especially important if you are installing a board that requires an early number in the boot order. The board's boot priority is set by its slot location in the boot order. By default the HP Server searches for boot devices in this order: 1. SCSI 2. PM 3. SM 4. PS 5.
Chapter 4 NOTE Installing Mass Storage Devices The boot order can be changed using the Server's (BIOS) Setup Utility and the Qlogic SCSI Utility. Refer to Chapter 10, "Configuring the HP Server" for more information. Tools Required The following tools are required for the removal and installation of mass storage devices in the HP Server: • Phillips (cross-head) screwdriver (#2). • Small flat-bladed screwdriver. • Jumper-removal tool or needle-nosed pliers.
Chapter 4 Installing Mass Storage Devices Table 4-1. SCSI Drive Status LED Descriptions SCSI drive present with power on Green LED Left SCSI drive active Green LED Middle SCSI drive faulty* Amber LED Right On Off Off Drive is present with power. On Blinking Off Drive is present with power and is being accessed. Off Off On Steady amber fault light indicates drive has a problem. On Off Slow Blinking Drive SHOULD NOT be replaced at this time.
Chapter 4 Installing Mass Storage Devices Figure 4-1. Removing a Hard Disk Drive 4. Carefully slide the assembly out of the bay, and place it on an antistatic surface. Installing a Hard Disk Drive Hard disk drives are packaged in their drive carriers for immediate installation. They require no assembly and may be installed without the use of any tools. To install the hard disk drive, complete the following procedure: 1. Remove the plastic bezel on the front of the server. 2.
Chapter 4 3. Installing Mass Storage Devices While grasping only the drive carrier handle, firmly push the assembly into the bay until the drive docks with the backplane connector and the carrier latch locks. Figure 4-2 Hot Swapping a SCSI Drive 4. Replace the plastic bezel on the front of the server. Installing Non-Hot Swap Drives The HP Server supports a slimline IDE diskette drive for 1.44 MB and 120 MB media and a DVD drive.
Chapter 4 Installing Mass Storage Devices Removing the Floppy Diskette Drive To remove the floppy diskette drive, complete the following procedure: 1. Observe all safety and ESD precautions whenever you remove the cover from the HP Server. WARNING Before removing the top cover, always disconnect the power cord and unplug the Ethernet cables. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry.
Chapter 4 Installing Mass Storage Devices 4. Grasp the sides of the drive and drive carrier assembly and slide it forward such that the front part of the drive comes through the opening in the chassis. Make sure that the thumbscrew at the rear of the drive carrier assembly aligns with the hole in the surface of the chassis. Tab Thumbscrew Figure 4-3. Diskette Drive 5. Tighten the thumbscrew at the rear of the drive carrier assembly. 6.
Chapter 4 Installing Mass Storage Devices 3. Disconnect the drive’s data and power cables from the drive cable adapter PCB at the rear of the drive. 4. Loosen the thumbscrew found at the rear of the drive carrier assembly. 5. Slide the drive and drive carrier assembly towards the rear of the chassis so that the front part of the drive clears the opening in the chassis. 6. Place the drive in an antistatic protective wrapper if you are not reinstalling the same drive.
Chapter 4 Installing Mass Storage Devices 4. Grasp the sides of the drive and drive carrier assembly and slide it forward such that the front part of the drive comes through the opening in the chassis. Make sure that the thumbscrew at the rear of the drive carrier assembly aligns with the hole in the surface of the chassis. 5. Tighten the thumbscrew at the rear of the drive carrier assembly. 6. Connect the drive’s data and power cables. 7.
Chapter 4 Installing Mass Storage Devices 5. Grasp the bay by the Front Panel display housing and gently pull the drive bay out of the chassis. Figure 4-5. Hard Disk Bay Installing the Hard Disk Bay To install the Hard Disk Bay, complete the following steps: 1. Turn off the system by using the power on/off switch on the front of the chassis and remove both AC power cords. 2. If the front bezel is not already removed, remove the bezel. 3.
Chapter 4 Installing Mass Storage Devices Removing and Installing the SCSI Backplane The SCSI Backplane resides on the back of the Hard Drive Bay. It is accessed by removing the Hard Disk Bay. Removing the SCSI Backplane To remove the SCSI Backplane, complete the following steps: 1. Remove the Hard Disk Bay as described in “Removing the Hard Disk Bay” earlier in this chapter. 2. Disconnect the LCD panel cable from the SCSI Backplane. 3. Remove the cap stabilizer retaining screw and the cap stabilizer.
Chapter 4 Installing Mass Storage Devices Installing the SCSI Backplane Board To install the SCSI Backplane Board, complete the following procedure: 1. Carefully align the SCSI Backplane in the slots to the rear of the Hard Disk Bay. Be sure that the four holes in the SCSI Backplane align with the holes and alignment pin in the bay. 2. Secure the SCSI Backplane to the bay by tightening the three screws. 3. Connect the Front Panel cable to the SCSI Backplane.
Chapter 4 Installing Mass Storage Devices 2. Remove the two screws. 1. Disconnect the cable. Figure 4-7. The Front Panel Board Installing the Front Panel Board To install the new Front Panel Board, complete the following steps: 1. Using two Phillips screws, secure the new Front Panel Board to the Hard Disk Bay. 2. Connect the front part of the Front Panel Board data cable to the connector on the new Front Panel Board. 3.
5 Installing Additional Memory Introduction This chapter provides the procedures for opening the Processor/Memory Complex, installing a memory board, installing DIMMs, and installing memory board DC-to-DC converters. To ensure you have the correct DIMMs before installation, refer to one of the following for a list of qualified DIMMs: • HP Order Assistant on the HP web site at: http://www.hp.com/ • HP Customer Service Tools Required Use an anti-static service kit (3M 8501/8502/8503 or equivalent).
Chapter 5 Installing Additional Memory Removing the Processor/Memory Complex The Processor/Memory Complex mounts memory boards to the processor board and forms a module that you can remove from the main system chassis. To access this module, you need to remove the access door on the side of the chassis and remove the four screws on the left side of the chassis to slide the Processor/Memory Complex out of the system. 1. If the system is already installed and working, power down the system.
Chapter 5 Installing Additional Memory 3 Figure 5-1. Opening the Processor/Memory Complex Bay Cover 7. Remove the four screws that secure the complex to the chassis. These screws are located on the left side of the chassis as you face the front of the system. 8. Rotate the two extraction levers on the sides of the module to eject it from the Sideplane board connector. Figure 5-2.
Chapter 5 WARNING Installing Additional Memory Fully loaded, the Processor/Memory Complex weighs 36 pounds (16.33 kg). Minimally configured, this complex weighs 24 pounds (10.80 kg). Exercise caution when lifting the complex out of the system. 9. Remove the complex from the bay and place it on a clean ESD protected surface. Removing the Memory Board DC-to-DC Converters The Memory Board DC-DC Converters reside on the side of the Processor/Memory Complex inside the system chassis.
Chapter 5 Installing Additional Memory Figure 5-3. Memory Board DC-DC Converters Removing and Installing Memory Boards Two Memory Boards reside in the Processor/Memory Complex: one is on top of the complex and the other underneath. You can remove or install these memory boards. Removing Memory Boards Two memory boards exist, one plugged in to each side of the processor board (the top and the underside of the Processor/Memory Complex).
Chapter 5 Installing Additional Memory 4. Loosen the two captive screws holding the sides of the memory board to the processor board. Each of these screws secures a board clamp that runs along the length of the memory board. 5. Lift the board clamps out of the Processor/Memory Complex. 6. Loosen the two captive screws in the handle that spans the middle of the Memory Board. 7. Remove the bracket with the thumbscrew that locks the extraction levers. 8.
Chapter 5 Installing Additional Memory Figure 5-4. Memory Boards Installing Memory Boards Two memory boards exist, one plugged into each side of the Processor Baseboard (the top and the underside of the Processor/Memory Complex). This procedure describes the installation process for either memory board. To re-install the memory board or install a new board, complete the following procedure: 1. Observe all safety and ESD precautions. 2.
Chapter 5 Installing Additional Memory 4. Engage both guide pins at the same time. Ensure that the memory board remains parallel to the Processor Baseboard. NOTE Both extraction levers must be depressed evenly while inserting the Memory Board. The Memory Board must remain parallel to the Processor Baseboard during insertion. 5. Slowly depress the levers until the Memory Board connector fully engages. 6. Tighten the two captive screws that secure the extraction handle assembly. 7.
Chapter 5 Installing Additional Memory Installing DIMMs Please refer to the “Memory Installation Guidelines” earlier in this chapter before installing the DIMMs. To install DIMMs, complete the following procedure: CAUTION The memory modules are sensitive to static electricity and can be easily damaged by improper handling. Do the following when handling the accessory kit: • Leave the memory module in the anti-static container until you are ready to install it.
Chapter 5 Installing Additional Memory 6. Remove the DIMM from its antistatic package. Align the two notches in the bottom edge of the DIMM with the keyed socket on the memory board. 1 2 DIMM 1 DIMM 2 DIMM 5 DIMM 6 DIMM 9 DIMM 10 DIMM 17 DIMM 18 DIMM 25 DIMM 26 DIMM DIMM DIMM DIMM DIMM DIMM DIMM 32 DIMM 31 DIMM 28 DIMM 27 DIMM 24 DIMM 23 DIMM 16 DIMM 15 DIMM 8 DIMM 7 DIMM 20 DIMM 19 DIMM 12 DIMM 11 DIMM 4 DIMM 3 13 14 21 22 29 30 4 3 Figure 5-5. DIMM Installation Sequence 7.
Chapter 5 Installing Additional Memory 4. Remove the existing DIMM from its socket by gently pushing the plastic ejector levers out and down. 5. Hold the DIMM only by its upper edges, being careful not to touch its components or gold edge connectors. Carefully lift it away from the socket 6. Place the DIMM in its anti-static container. Installing the Memory Board DC-to-DC Converters The Memory Board DC-DC converters reside on the side of the Processor/Memory Complex inside the system chassis.
Chapter 5 Installing Additional Memory Figure 5-6. Memory Board DC-to-DC Converters Installing the Processor/Memory Complex To replace the Processor/Memory Complex, complete the following procedure: 1. Orient the Processor/Memory Complex so that the high density connector is positioned to slide into the Processor/Memory Bay and connect to the Sideplane board. 2. With the two extraction levers on the top and pointed towards you, slide the Complex into the bay. 3.
6 Installing an Additional Processor Introduction Each processor is packaged in a Slot M pin array cartridge. Depending on the configuration, your system has two to four processors. Each processor is powered by a 48V power pod, located adjacent to the processor on the processor board. Attached to the top of each processor is a heat sink that dissipates thermal energy. CPU thermal dummies must be installed where a processor is absent to properly direct cooling airflow.
Chapter 6 Installing an Additional Processor • The processors must operate at the designated speed stated by the product type on the processor. • If the server has two processors, they must reside on the top half of the Processor/Memory Complex. z Use only processor upgrade kits with the same HP product number. This ensures the processor type, clock speed, and cache sizes are the same. Figure 6-1.
Chapter 6 Installing an Additional Processor Complete the following procedure to remove the CPU thermal dummy: 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Remove the Processor/Memory Complex as described in “Removing the Processor/Memory Complex” in Chapter 5. 3. Orient the complex such that you have access to the surface from which you are removing processors or CPU thermal dummies. 4.
Chapter 6 Installing an Additional Processor Complete the following steps to install an additional processor: 1. Unpack the processor shipping box and check the contents against its packing list. 2. If the HP Server is already installed and operating, shut down the NOS according to directions in your NOS documentation. 3. Press the power switch on the HP Server's control panel when prompted by the operating system. Normally, this completes the shutdown procedure.
Chapter 6 Installing an Additional Processor Figure 6-2. Installing the Microprocessor 10. Place the power pod into position on the Processor Baseboard. Ensure that the engaging tab is to the rear of the retention module (RM) and then slide it forward to engage its connector on the processor.
Chapter 6 Installing an Additional Processor Figure 6-3. Connecting the Power Pod 11. Place the triple beam into position by lowering it down over the processors/power pod or the CPU thermal dummy. 12. Secure the triple beam into place by tightening the top captive screws and then the four thumbscrews on the end of the beam.
Chapter 6 Installing an Additional Processor Figure 6-4. Placing the Triple Beam Over the Processors 12. If you are installing a CPU thermal dummy, skip this step. Otherwise, connect the Y-cable to each power pod. 13. Insert the sheet metal baffle at the front of the processors or CPU thermal dummies in the Processor/Memory Complex. To insert the baffle, press the flexible retaining tabs in as you slide the baffle into place. 14.
Chapter 6 Installing an Additional Processor Firmware and Software Changes Adding a processor may require firmware changes and the possible re-installation of the NOS to recognize the additional processor. Upgrading the Firmware If your processor included a new CD, insert the CD into the HP Server DVD drive and power on the HP Server. Follow the instructions provided on screen to ensure the system BIOS is up-to-date.
Chapter 6 Installing an Additional Processor 4. Remove the sheet metal baffle located at the front of the processors or CPU thermal dummies in the Processor/Memory Complex. To remove the baffle, press the flexible retaining tabs in as you slide the baffle out. You need this sheet metal baffle out of the way to access some of the captive screws in the next step. 5. Remove the Y cable to the power pods. 6. Loosen the four thumbscrews that secure the triple-beam to the sides of the Processor/Memory Complex.
Chapter 6 Installing an Additional Processor Figure 6-5. Inserting a CPU Thermal Dummy 2. Secure the triple beam into place by tightening the captive screws on top of the beam and then the four thumbscrews on the end of the beam. 3. Insert the sheet metal baffle located at the front of the processors or CPU thermal dummies in the Processor/Memory Complex. To insert the baffle, press the flexible retaining tabs in as you slide the baffle into place 4.
Chapter 6 Installing an Additional Processor Removing the Processor Baseboard To remove the processor baseboard, complete the following procedure. 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Remove the Processor/Memory Complex from the system as described in “Removing the Processor/Memory Complex” in Chapter 5. 3. Remove the topside memory board from the Processor/Memory Complex as described in “Removing and Installing Memory Boards” in Chapter 5. Figure 6-6.
Chapter 6 Installing an Additional Processor 9. Open the four plastic latches that secure the two halves of the Processor/Memory Complex together. Gently lift the top half up and remove it. 10. Remove the Processor Baseboard from the Processor/Memory Complex. NOTE Remember the guide pin position in relation to the Processor Baseboard for re-installation. Use the location of the VHDM connector to identify the topside of the processor baseboard versus the bottom side of the processor baseboard.
Chapter 6 Installing an Additional Processor NOTE 8. Securing the triple beam into position without the microprocessors and power pods reduces the possibility of stress occurring on the Processor Baseboard when you install microprocessors and the memory board on the topside. Secure the triple beam by tightening the four thumbscrews on the ends of the beam. Do not tighten the captive screws on the top of the triple beam at this time. 9.
Chapter 6 Installing an Additional Processor Figure 6-7. The Triple Beam 16. Install the processors and power pods into the bottom half of the Processor/Memory Complex as described in “Installing an Additional Processor” in Chapter 6. 17. Install the triple beam and the metal baffle. 18. Install the memory board into the bottom half of the Processor/Memory Complex as described in “Removing and Installing Memory Boards” in Chapter 5. 19.
Chapter 6 Installing an Additional Processor Installing the Board in a System with Two Microprocessors When installing a board with two microprocessors, complete the following procedure: 1. Place the bottom half of the Processor/Memory Complex on a clean ESD-protected work surface. The bottom half has wider rails as compared to the top half. Be sure that the rail side of the complex is in contact with the work surface. 2.
7 Installing Accessory Boards Introduction The HP Server has ten I/O expansion slots available. PCI slots P1-P2 are 64-bit/33 MHz non-Hot Plug I/O expansion slots. PCI slots P3-P10 are 64-bit/66 MHz PCI Hot Plug I/O expansion slots . The PCI expansion slots are contained in four PCI segments: • F16, 0 provides for PCI slots 1 and 2, video, and the PXB that controls the Super I/O functions. • F16, 1 provides for PCI slots 3 through 5 and the dual-channel LVDS controller.
Chapter 7 Installing Accessory Boards Tools Required The tools used to remove or add accessory boards in the HP Server include: • Phillips screwdriver (cross-head with #2 bit) • Jumper removal tool or needle-nosed pliers • An anti-static service kit (3M 8501/8502/8503 or equivalent). This kit includes a static-dissipating work surface, a chassis clip lead, and a wrist strap. • Equipment log and pencil.
Chapter 7 Installing Accessory Boards 5. Other Boot Devices • IDE DVD drive • Flexible disk drive 6. PCI slot 1 7. PCI slot 2 8. PCI slot 3 9. PCI slot 4 10. PCI slot 5 11. PCI slot 6 12. PCI slot 7 13. PCI slot 8 14. PCI slot 9 15. PCI slot 10 Installing Accessory Boards The HP Server has eight hot swap PCI board slots and two non-hot swap PCI board slots.
Chapter 7 Installing Accessory Boards 2. Pull the chassis out of the rack as far as it will go. 3. Loosen the two thumbscrews in the back of the chassis that secure the rear part of the top cover. 4. Lift the rear cover to expose the hot plug PCI slots. CAUTION Do not touch the components or gold edge connectors on the add-in board as this may damage the connectors causing erratic performance. 5.
Chapter 7 Installing Accessory Boards 9. Be sure that the plastic PCI hot plug (PHP) mechanism that secures the end of the board nearest the rear of the chassis is in the open position. If not, press the center of the PHP until it clicks open and then rotate the mechanism downward from outside the chassis. Figure 7-2. Open the PCI PHP Mechanism Securing the Board at the Rear of the Chassis 10.
Chapter 7 Installing Accessory Boards 12. Close the plastic latching mechanism that secures the end of the board nearest the front of the chassis. 13. Rotate the PHP mechanism near the rear of the chassis up until it clicks into place. This position both secures the end of the board and allows it to be activated with the operating system or GUI application. 14. Close the rear part of the top cover and tighten the two thumbscrews. 15. Connect any required cabling to the add-in board. 16.
Chapter 7 Installing Accessory Boards 5. Read the documentation included with the accessory board and follow any special instructions. 6. Identify the accessory slot number to be used. See Figure 7-3. Non PCI Hot Plug Slots PCI Hot Plug Slots Figure 7-3. Accessory Slots NOTE Refer to the Readme file for the Tested Products List that shows specific slot recommendations for a particular PCI board type. 7. Lift the rear cover to expose the non-hot plug PCI adapter board cover. 8.
Chapter 7 Installing Accessory Boards Figure 7-4. Accessing the Non-Hot Plug Boards 10. Release the plastic retaining mechanism (I/O Card Guide) that secures the end of the board nearest the front of the chassis so that it will allow a board to be inserted 11. Be sure that the rocker switch that secures the end of the board nearest the rear of the chassis is in the open position.
Chapter 7 Installing Accessory Boards 15. Press the PCI adapter board down firmly until it seats in its slot. 16. Close the plastic latching mechanism (I/O Card Guide) that secures the end of the board nearest the front of the chassis. 17. Rotate the rocker switch near the rear of the chassis up until it clicks into place. 18. Install the non-hot plug PCI adapter board cover by aligning the slotted hinge into the chassis housing, closing the cover, and securing the cover screw. 19.
Chapter 7 Installing Accessory Boards 2. Turn off all peripheral devices connected to the system. 3. Power down the server by pressing and holding the Power button on the Front Control Panel. You may have to hold the Power button down for several seconds. Remove both AC power cords. Removing the power cords ensures that the server is not under standby power. WARNING Make sure that the rack is anchored securely, so it will not tip when the server chassis is extended. 4.
Chapter 7 WARNING Installing Accessory Boards Make sure that the rack is anchored securely, so it will not tip when the server chassis is extended. 3. Pull the chassis out of the equipment rack as far as it will go. 4. Loosen the two thumbscrews in the back of the chassis that secure the rear cover. 5. Lift the rear cover to expose the hot plug PCI slots. 6. Disconnect any cables attached to the board you are removing. 7.
8 Server Management Boards Introduction The server management features are implemented using three microcontrollers: the Baseboard Management Controller (BMC), the Intelligent Chassis Management Bus Controller (ICMB) controller on the Legacy I/O board, and the Hot-Swap Controller (HSC) on the Power Distribution Board (T-Docking). The firmware of the three microcontrollers is field upgradeable using the Firmware Update utility.
Chapter 8 Server Management Boards • Access to the non-volatile Sensor Data Record (SDR) Repository. Sensor Data Records provide information that the system management software uses to automatically configure itself for the number and type of Intelligent Platform Management Interface (IPMI) sensors in the system (e.g. temperature and voltage sensors).
Chapter 8 Server Management Boards • Secure mode control, including video blank option monitoring and control and front panel lock/unlock initiation. • IPMI Management Controller Initialization Agent • Magic Packet and Wake on LAN / Power on LAN support • Emergency Management Port (EMP) interface Intelligent Chassis Management Bus (ICMB) Controller The ICMB Controller resides on the Legacy I/O Board.
Chapter 8 Server Management Boards I/O Baseboard The I/O Baseboard resides in the upper rear of the chassis and plugs into the Sideplane. After removing all the PCI I/O boards, you can remove the I/O Baseboard. Removing the I/O Baseboard To remove the I/O baseboard, complete the following procedure: 1. Observe all safety and ESD precautions for handling electronic components.
Chapter 8 Server Management Boards Disconnect the external SCSI cable from I/O Baseboard Remove protective Sideplane cover Figure 8-1. Removing the SCSI Cable from the I/O Baseboard 8. Loosen the captive screw to disconnect and remove the external SCSI port from the chassis I/O connector at the rear of chassis. 9. Remove all non-hot plug PCI and hot plug PCI I/O adapter boards as described in “Removing Accessory Boards” in Chapter 7. 10. Remove all PCI slot plastic dividers. 11.
Chapter 8 Server Management Boards 12. Remove all DC-DC converters from the Sideplane. Figure 8-2. Removing the Sideplane DC-DC Converters 13. Loosen the two captive screws that hold the plastic shield over the I/O Baseboard. These screws also secure the baseboard tray to the server chassis. 14. Remove the PCI LED cable. 15. Remove the plastic shield. 16. Remove the Internal SCSI cable for the hard drives from the board. 17.
Chapter 8 Server Management Boards Figure 8-3. I/O Baseboard Removal 19. Lift the connector end out of the chassis first followed by the rest of the I/O Baseboard. 20. Place on a clean ESD-protected work surface. 21. Remove the nine screws and the two hex jackscrews that secure the video connector to the I/O Baseboard in order to separate it from the I/O Baseboard tray. Installing the I/O Baseboard To install the I/O Baseboard, complete the following procedure: 1.
Chapter 8 Server Management Boards 7. Rotate the levers downward to press the I/O Baseboard securely into the Sideplane. 8. Connect the Internal SCSI cable to the front of the I/O Baseboard. 9 Install the plastic shield over the I/O Baseboard and tighten the two thumbscrews that secure the shield and the I/O Baseboard in the chassis. 10. Connect the PCI LED cable. 11. Install the DC-DC converters on the Sideplane. The voltages are marked on the power supplies and near the sockets on the baseboard. 12.
Chapter 8 Server Management Boards Sideplane Board The Sideplane is attached inside the left wall at the rear of the chassis. It receives the I/O Baseboard as well as the Power Distribution Board (T-Docking). To remove the Sideplane you must remove the Power Distribution Board (TDocking), the I/O Baseboard, and the Processor/Memory Complex. Removing the Sideplane Board To remove the Sideplane board, complete the following procedure: 1.
Chapter 8 Server Management Boards Loosen the three captive thumb screws. Figure 8-4. Removing the Screws from the Sideplane 6. Slide the Sideplane towards the front of the chassis. As you slide the board, keep the front bottom edge of the board in contact with the carrier tray as the board is rotated up and out of the chassis. 7. Tilt the Sideplane up and out of the chassis. 8. Remove the two retaining screws from the Sideplane to remove the mounting plate.
Chapter 8 Server Management Boards Figure 8-5. Remove the Sideplane Installing the Sideplane Board To install the Sideplane board, complete the following steps: 1. Observe all safety and ESD precautions for handling electronic components. 2. Install the Sideplane on to the mounting plate by tightening the two mounting plate screws. 3. Lower the board into the side of the chassis, and slide it toward the rear of the chassis back into position.
Chapter 8 Server Management Boards PCI Hot Plug LED Board The PCI Hot Plug LED Board resides just on the inside of the top rear of the chassis. This board enables PCI hot plug boards to be plugged into and out of the system without it being shut down. Removing the PCI Hot Plug LED Board To remove the PCI Hot Plug LED Board, complete the following procedure: 1. Observe all safety and ESD precautions for handling electronic components. 2. Turn off all peripheral devices connected to the system. 3.
Chapter 8 Server Management Boards Installing the PCI Hot Plug LED Board To install the PCI Hot Plug LED Board, complete the following steps: 1. Observe all safety and ESD precautions for handling electronic components. 2. Carefully place the PCI Hot Plug LED Board on the inside back of the server chassis in such a way as to line up the four, black pin receptacles with their respective holes.
Chapter 8 Server Management Boards Legacy I/O Board The Legacy I/O Board is plugged into the I/O Baseboard in the rear of the chassis. It is accessible only when you remove or lift the non-hot plug PCI adapter board cover. Removing the Legacy I/O Board To remove the Legacy I/O Board, complete the following procedure: 1. Observe all safety and ESD precautions for handling electronic components. 2. Turn off all peripheral devices connected to the system. 3.
Chapter 8 Server Management Boards 13. Remove the server management cable from the Legacy I/O board. Server Management Cable DVD Cable Floppy Disk Drive Cable Figure 8-6. Removing Legacy I/O Board 14. Remove both IDE cables (DVD and Floppy Disk Drive) from the Legacy I/O board by grasping the ends of the cable connectors and rocking them out of their respective connectors. 15. Carefully lay the board component side up on an antistatic work surface or inside proper packaging.
Chapter 8 Server Management Boards 2. Be sure that the plastic retaining mechanism (I/O Card Guide) that secures the end of the board nearest the front of the chassis is open so that it will allow a board to be inserted. NOTE Being careful not to touch the components or gold edge connectors on the I/O Legacy board, remove it from its protective wrapper, and place it component-side up on a nonconductive, antistatic surface within reach of the primary and secondary IDE cables in the server. 3.
Chapter 8 Server Management Boards Changing the Legacy I/O Board Battery The lithium battery on the Legacy I/O board powers the real-time clock (RTC) for three to four years in the absence of power. When the battery weakens, it loses voltage and the system settings stored in CMOS RAM in the Real Time Clock (such as the date and time) can be wrong. Contact your customer service representative or dealer for a list of approved devices.
Chapter 8 Server Management Boards Power Distribution Board (T-Docking) The Power Distribution Board (T-Docking) resides in the upper front half of the chassis above the 172 mm fans. You can access it by removing the top cover of the chassis and removing the Hard Drive Bay. Removing the Power Distribution Board (T-Docking) 1. Observe all safety and ESD precautions for handling electronic components. 2. Turn off all peripheral devices connected to the system. 3.
Chapter 8 Server Management Boards Figure 8-7. Removing the Power Distribution Board (T-Docking)’s Top Bracket 10. Remove the 12 V DC-DC converter from the top of the Power Distribution Board (T-Docking). 11. Remove the fan, DVD, and floppy drive cable power connector from the Power Distribution Board by squeezing the lock tab and carefully pulling the connector upwards. 12. Loosen the two top captive screws from the AC Power Distribution Bracket.
Chapter 8 Server Management Boards Figure 8-8. Removing the AC Distribution Bracket 13. Loosen the six captive thumbscrews securing the Power Distribution Board plastic overlay. Remove the overlay. 14. Remove the two hot swap drives from the Hard Drive Bay. 15. Remove the four screws securing the Hard Drive Bay and pull the bay completely out of the chassis.
Chapter 8 Server Management Boards Figure 8-9. Removing the Hard Drive Bay from the Chassis 16. Disconnect the two 172 mm fan cables from the bottom side of the Power Distribution Board (T-Docking). You can access these cables from the emptied Hard Drive Bay. 17. Lift the small handle mounted to the top of the Power Distribution Board (T-Docking) near the Sideplane to disengage the Power Distribution Board (T-Docking) from the Sideplane. 18.
Chapter 8 Server Management Boards Figure 8-10. Removing the Power Distribution Board (T-Docking) Installing the Power Distribution Board (T-Docking) To install the Power Distribution Board (T-Docking), complete the following procedure: 1. Remove the U-shaped handle on the original Power Distribution Board (TDocking) and attach it to the replacement board. 2.
Chapter 8 Server Management Boards 4. Connect the 172 mm fan cables to the underside of the Power Distribution Board (T-Docking). You can make the connection through the emptied Hard Drive Bay. 5. Reinsert the Hard Drive Bay and secure the four front screws. 6. Reinsert the two hot swap drives into the Hard Drive Bay. 7. Connect the Internal SCSI cable to the I/O Baseboard. 8. Install the 120 mm fan cable into the top of the Power Distribution Board (T-Docking). 9.
9 Connecting the Monitor, Keyboard, and Mouse Introduction The PS/2 compatible keyboard and mouse connectors as well as the connection for the monitor are mounted on the rear panel of the server. The keyboard, mouse, and monitor should be plugged in before powering up the HP Server rx4610. The BIOS detects these peripherals and configures them accordingly. Figure 9-1.
Chapter 9 Connecting the Monitor, Keyboard, and Mouse Use this procedure to connect the peripheral control devices and monitor to the HP Server: CAUTION The Keyboard and Mouse ports are both PS/2 ports, but are not interchangeable. If you plug the keyboard into the Mouse port, or the mouse into the Keyboard port, you will get an error message and the system will not finish the boot process. 1.
10 Configuring the HP Server Introduction This chapter provides instructions for the utilities provided with your HP Server. It supplements the basic installation steps provided in the “HP Server rx4610 Installation Guide”. The CD-ROM shipped with your server contains the latest information regarding the various software and firmware utilities.
Chapter 10 Configuring the HP Server monitor boot progress in two different places: the video display and the LCD display on the Front Panel. Information appears in the LCD display first. NOTE To enter the BIOS Setup Utility you must immediately start pressing repeatedly after you first power on the server. Doing so interrupts the boot process and allows you to use the utility. For more information on entering and using the utility, refer to “Using BIOS Setup” in this chapter. 2.
Chapter 10 Configuring the HP Server ◊ QLogic banner: allows you the opportunity to enter the QLogic SCSI utility by entering the key combination . The QLogic SCSI utility allows you to manage and configure the server’s SCSI devices. For information on the screens available in this utility, refer to “QLogic SCSI Utility”. 5. POST concludes and passes control to the Boot Manager. 6.
Chapter 10 Configuring the HP Server Table 10-1 describes each menu item in the Boot Maintenance Menu. Table 10-1. Boot Maintenance Menu Options Option Description Boot from a File Automatically adds EFI applications as boot options or allows you to boot from a specific file. When you choose this option, the system searches all the EFI System Partitions in the system. For each partition it looks for an EFI directory. If the EFI directory is found, then it looks in each of the subdirectories below EFI.
Chapter 10 Configuring the HP Server Option Description Set Automatic Boot Timeout Allows you to define the value in seconds that pass before the system automatically boots without user intervention. Setting this value to zero disables the timeout feature. Close Redir & Return EMP Mode to Active Allows you to switch the COM2 from the system port (used for redirection) and gives control of the COM2 port to EMP (Emergency Management Port).
Chapter 10 Table 10-2. 112 Configuring the HP Server EFI Shell Commands Command Description : Changes drives. For example, entering a: and pressing the key changes the drive to the LS120 drive.
Chapter 10 Configuring the HP Server Command Description mkdir dir [dir] Makes a directory mm address [Width] [;Type] Memory Modify: Mem, MMIO, IO, PCI mode [col row] Sets or gets the current text mode mount BlkDevice [sname[:]] Mounts a file system on a block device PalProc arg1 [arg2] [arg3] [arg4] Makes a PAL call pause Prompt to quit or continue (scripts only) pci [bus_dev] [func] Displays PCI device information reset [/warm] [reset_string] Performs a cold or warm reset rm file/dir [
Chapter 10 Configuring the HP Server Running the Server Management Configuration Utility Follow these steps to run the SM Config Utility: 1. Boot to the EFI Shell with the HP Server rx4610 Resource CD-ROM in the DVD-ROM drive. 2. Find the DVD-ROM drive and change to it. 3. Change the directory to SMCONFIG. 4. Load the IPMI driver by typing the following command: load ipmi.efi 5. Run the utility by typing the following command: smconfig The utility automatically loads configuration data from the smconfig.
Chapter 10 Configuring the HP Server Updating/Viewing Config Data The Config menu contains a dynamic list of options that corresponds to the configuration classes in the current ini file. Each configuration class in the ini file represents a configuration item, such as EMP or PEP. When you select an item from the Config menu, the utility reads the configuration data of that item from the BMC and creates a setup page containing those values.
Chapter 10 Configuring the HP Server Power Setup The Power setup page is used to configure these power features: Power Feature Power Restore Policy Description Determines what happens when the system loses and then regains AC power. The choices are: • Always on: The system is powered on after AC power is restored. • Always off: The system will be left powered off after AC power is restored. • Restore Power state: The system is restored to its previous on or off state before AC power was lost.
Chapter 10 Configuring the HP Server Advanced Configuration Power Interface (ACPI) Setup ACPI Setup provides the ability to configure the ACPI features described below: ACPI Feature Button Model Description Sets the power and/or sleep button model used by the system: • Power Button Only. The system supports a single power button. • Power and Sleep Buttons. The system supports both power and sleep buttons.
Chapter 10 Configuring the HP Server Reset Enables or disables a system reset when an event filter is triggered. Power Cycle Enables or disables a system power cycle when an event filter is triggered. LAN Alert Enables or disables sending of a LAN alert message when an event filter is triggered. Filter Entries This option lets you enable or disable pre-configured event filters. Select this button and press to display another setup page with a table of pre-configured event filters.
Chapter 10 Configuring the HP Server Emergency Management Port (EMP) Setup The EMP setup enables remote server management over a modem or with a direct serial connection. The following features are available: EMP Feature Access Mode Description Set the times during system operation when EMP access over the specified port is available. The choices are: • Pre-boot only. The EMP is automatically activated when the system is powered off and during POST. • Always Active.
Chapter 10 Configuring the HP Server EMP Feature Description Modem ESC Sequence The Modem ESC Sequence string is sent to the modem before sending a command string to the modem. The maximum length is 8 bytes and it is usually set to "+++". Modem Phone Number Enter the phone number of the modem connected to this server. The maximum length is 32 bytes. The Modem Phone Number can be retrieved and reported via in-band management connections.
Chapter 10 Configuring the HP Server DPC/LAN (Direct Platform Control/LAN) Setup The Direct Platform Control (DPC)/ Local Area Network (LAN) setup page lets you configure the following BMC LAN-Alert features. DPC/LAN Feature LAN Access Mode Description Sets the remote access mode. The choices are: • Disabled. A remote system cannot initiate a LAN session. • Enabled. A remote system can initiate a LAN session regardless of system state or health. • Restricted.
Chapter 10 Configuring the HP Server DPC/LAN Feature Description Alert IP Address The Alert IP Address is the logical or Internet address of the system(s) to which an Alert message will be sent. For a single node destination, enter the unicast or specific IP address. For an alert to be broadcast within a particular subnet, enter the subnet IP address. Enter the IP address as dotted notation. Example: 192.168.0.
Chapter 10 Configuring the HP Server Using BIOS Setup Use the BIOS Setup Utility to change the server configuration defaults. You can run the utility with or without an operating system being present. Setup stores most of the configuration values in battery backed CMOS. The rest of the values are stored in flash memory. The values take effect when you boot the server. POST uses these values to configure the hardware. If the values and the hardware do not agree, POST generates an error message.
Chapter 10 Configuring the HP Server Table 10-3. Using the Setup Screens Press To ← Scroll left through the main menu screens. → Scroll right through the main menu screens. ENTER Select a sub-menu item or accept a drop-down choice. TAB Select a field within a value (e.g. date field). F9 Select the default value. F10 Save your changes and exit Setup. ESC Go back to a previous screen. ↑ Scroll up through menu items or value lists. ↓ Scroll down through menu items or value lists.
Chapter 10 Configuring the HP Server Main Table 10-4 describes the menu items available on the Main screen. Default values appear in brackets. Table 10-4. BIOS Setup Main Screen Menu Items Menu Item Default Value Description BIOS Version [bios_version_number] The currently loaded version of BIOS. You cannot change this value. It is displayed for informational purposes only. Processor Type [Intel Itanium] The processor type. You cannot change this value.
Chapter 10 Configuring the HP Server Advanced Table 10-5 describes the menu items available on the Advanced screen. Five menu items exist on this screen. Each of these items contains sub-menus that in turn can also lead to subsequent sub-menus. Default values appear in brackets. Table 10-5.
Chapter 10 Configuring the HP Server BIOS Setup Advanced Screen Menu Items Primary Menu Item Sub Menu Items Value Description Serial Port B [Auto] Enable Disable Determines Serial Port B configuration at boot time. Auto causes the server to determine the Base I/O address and interrupt to use for the port. Enable requires you to supply the Base I/O address and the interrupt value. Disable causes the server to disable the port.
Chapter 10 Configuring the HP Server BIOS Setup Advanced Screen Menu Items Primary Menu Item IDE Configuration 128 Sub Menu Items Value Description IDE Controller [Both] Disabled Primary Secondary Selects the IDE controller and hard disk drive type installed in your system. Both enables both IDE controllers. Disabled disables the integrated IDE controller. Primary enables only the primary controller. Secondary enables only the secondary controller.
Chapter 10 Configuring the HP Server BIOS Setup Advanced Screen Menu Items Primary Menu Item Chipset Configuration Sub Menu Items Value Description Secondary IDE Master [drive_id] Not Installed A drive-specific identifier for the secondary IDE master device currently installed in the system. Clicking on the value displays a subsequent sub-menu item: Type. Type specifies how the server perceives the device (automatically or as an ATPI device).
Chapter 10 Configuring the HP Server BIOS Setup Advanced Screen Menu Items Primary Menu Item Sub Menu Items Value Enters submenus that allows you to configure System ECC, Base Memory Test Interval, Ext. Memory Test Interval, Defective DIMM Mapout and Clear Bad Memory Row Info.
Chapter 10 Configuring the HP Server Security Table 10-6 describes the menu items available on the Security screen. Default values appear in brackets. Table 10-6. BIOS Setup Security Screen Menu Items Menu Item Default Value Description Administrator Password Is [Not Installed] Installed The current Administrator password. To set the Administrator password, use the Set Administrator Password menu item. If a password was entered, the field value displays as Installed.
Chapter 10 Configuring the HP Server Table 10-7. BIOS Setup System Management Screen Menu Items Menu Item Default Value Description Console Redirection N/A Selecting this option allows you to configure for console redirection Service Boot [Disabled] Enabled Enabling this item will allow you to boot into Service Partition Boot mode. The item will be automatically reset to “Disabled” on the next system boot. Exit Table 10-8 describes the menu items available on the Exit screen.
Chapter 10 Configuring the HP Server Using the SELViewer Utility The System Event Log (SEL) viewer utility is an EFI-based program (SELView.EFI) that is used to view the System Event records stored in the nonvolatile server management storage device of the HP Server. Using the SELViewer Utility, you can do the following: • Examine all system event log entries stored in the non-volatile storage area of the server. • Examine previously stored system event log entries from a file.
Chapter 10 Configuring the HP Server Navigation The SEL Viewer main window contains a display pane that shows all the SEL records. It also contains a pull-down menu, used for selecting the functions available in the SEL Viewer. The user can move between the display pane and the pull-down menu using the function key F10 or the Tab key. From the menu, the user can use the arrow keys to move around the various menu items, and use Return key to select a particular menu item.
Chapter 10 Configuring the HP Server The SEL Viewer can display event logs in raw hexadecimal format as read from the server. Table 10-10 explains the abbreviations used in the hexadecimal mode display. Table 10-10.
Chapter 10 Configuring the HP Server Save As Saves the SEL data to a file, with the .sel file name extension, either in interpreted text format or in raw hex format, depending on the mode in which records are currently displayed. The interpreted text format files contain the SEL properties in the first lines followed by a blank line and the column headings.
Chapter 10 Configuring the HP Server Display In Hex / Display In Text This option allows the user to toggle between the raw hexadecimal mode display and the interpreted mode display. In hex mode display, all the SEL records are displayed in raw hex format. In interpreted mode display, all the SEL records are decoded and displayed in text format. The menu item name toggles between Display in hex and Display in text to allow changing from one display mode to the other.
Chapter 10 Configuring the HP Server Using the SDR Viewer Utility, you can do the following: • Examine all SDRs from the Baseboard Management Controller (BMC) • Examine all SDRs from previously stored files • Save all SDRs read from BMC to a file. Running the SDR Viewer Utility To run the SDR Viewer Utility, complete the following procedure: 1. Boot to the EFI Shell with the HP Server rx4610 Resource CD-ROM in the DVD-ROM drive. 2. Find the DVD-ROM drive and change to it. 3.
Chapter 10 Configuring the HP Server Navigation Use the keystrokes indicated in Table 10-13 to navigate the SDR Viewer Utility’s main window: Table 10-13. SDR Viewer Utility Navigation Keystroke or Combination Description ↑↓ Navigate up and down menu items or scroll through displayed SDR information. ←→ Navigate between the File, SDR, and Help menus Scroll down through displayed SDR information. Scroll up through displayed SDR information.
Chapter 10 Configuring the HP Server Pull-Down Menu – File The File pull-down menu includes menu items for opening and saving data files. These options are further described in the sections below. Table 10-14. SDR Viewer Utility File Menu Selections Menu Selection Description File Open Allows you to open an existing SDR data file for viewing. Selecting this option prompts you to specify a file name having an .SDR file name extension.
Chapter 10 Menu Configuring the HP Server Selection Description • Last Erase Time: The date and time data was last erased from the SDR. • Free Space Remaining: Amount of space remaining in the SDR SDR Reload SDR Record Type • SDR Version: SDR version information. Allows you to reload the SDR data from the server. This operation is similar to the one performed when you first invoke the SDR Viewer Utility. Displays SDR types.
Chapter 10 Configuring the HP Server Pull-Down Menu – Help The help menu displays detailed information about the program usage to the user. In addition, it also displays the utility version information and IPMI driver version number. Table 10-16. SDR Viewer Utility SDR Menu Selections Menu Selection Description Help SDR Help Displays information on how to use the SDR Viewer Utility.
Chapter 10 Configuring the HP Server NOTE After you complete the Iflash64 BIOS update, you must clear CMOS. For information on how to clear CMOS, refer to “Clearing CMOS”. BIOS Upgrade Procedure To upgrade the BIOS with the Iflash64 utility, follow these steps: 1. Boot to the EFI Shell. For information on how to boot the server, refer to “Power-on Sequence and Power-on Self Test (POST)”. 2. Copy the utility IFlash64.EFI and the binary input file to a diskette. The binary file contains the new BIOS. 3.
Chapter 10 Configuring the HP Server 1. Invoke the utility by entering the following command: IFlash64 or IFlash64 [File Name] 2. Use the arrow keys to browse through the menu and press the key to select an item. A brief description of the selected menu item is displayed in the Tip-View window shown at the bottom of the screen. 3. To update the System BIOS from the GUI interface, select Update System BIOS. 4. To verify the System BIOS from the GUI interface, select Verify System BIOS.
Chapter 10 Configuring the HP Server To clear CMOS using the jumper setting follow these steps: 1. Power down the server by pressing and holding the Power button on the Front Control Panel. You may have to hold the Power button down for several seconds. 2. Unplug the server’s power cords from the system and remove them from the server. 3. Pull the server out of the rack as far as possible to gain access to the rear part of the top cover.
Chapter 10 Configuring the HP Server 13. Unplug the power cords from the power source and remove them from the server. 14. Remove the Legacy I/O board from the system by following the procedure described in the Chapter 8 section, “Removing the Legacy I/O Board”. 15. Reposition the jumper on jumper block J7A1 so that it is in its parked position. See Figures A-16 and A-17. 16. Install the Legacy I/O board by following the procedure described in the Chapter 8 section, “Installing the Legacy I/O Board”. 17.
Chapter 10 Configuring the HP Server Upgrading the Firmware Run the Firmware Update Utility each time you upgrade or replace the hardware in your server except for add-in boards, hard drives, and RAM.
Chapter 10 Configuring the HP Server 5. Power down the system by pressing and holding the Power button on the Front Control panel. 6. Disconnect the AC power cords from the system and wait 60 seconds. 7. Connect the AC power cords and power up the system. Running the Firmware Update Utility Through the Command Line Interface To use the FWUpdate Utility, complete the following procedure: 1. Invoke the utility by entering the following command: fwupdate [HEX File Name] [Options] 2.
Chapter 10 Configuring the HP Server 5. The utility asks you to update the boot code and/or the operational code. Check the firmware release notes for the release that you are trying to update for information on what you need to update. The update might require you to update both boot code and operational code or it might require you to just update the operational code. 6.
Chapter 10 Configuring the HP Server Using the FRUSDR Load Utility The Field Replacement Unit (FRU) and Sensor Data Record (SDR) Load (FRUSDR) Utility (FRUSDR.EFI) is an Extensible Firmware Interface (EFI) program that updates or modifies the server management subsystem’s product level FRU and SDR repository. You should run the FRUSDR Load Utility each time you upgrade or replace the hardware in your server; excluding add-in boards, hard drives, and RAM.
Chapter 10 Configuring the HP Server 4. Run the utility by entering a frusdr command based on the following syntax: frusdr [option] [/p] The frusdr command accepts single options only. You can accompany any option with the /p switch to cause the output to pause between blocks of displayed output. For descriptions of the FRUSDR Load Utility command-line options, see Table 10-19.
Chapter 10 Configuring the HP Server The command-line options for the FRUSDR Load Utility are described in Table 10-19 below. Each option can be preceded by either the forward slash character (/) or the hyphen character (-). Table 10-19. Parameters FRUSDR Load Utility Command-line Options and Option or Parameter Description /? or /h Displays usage information. /d {FRU, SDR} Displays the requested area. /Cfg filename.cfg Uses a custom configuration file to drive the FRUSDR Load Utility.
Chapter 10 Configuring the HP Server Displaying Usage Information When the utility is invoked with the /? or /h command line arguments, the following message is displayed. FRU & SDR Load Utility for EFI Version 1.0 Usage: FRUSDR /? or /h Displays usage information. /d { fru,sdr} Only displays requested area. /Cfg filename.cfg /p Uses custom CFG file. Pause between blocks of data. This utility is used to program, compare, or display FRU and/or SDR information.
Chapter 10 Configuring the HP Server Displays Given Area When the utility is invoked with the /d FRU or /d SDR command line argument the indicated area is displayed. If the given display function fails because of an inability to parse the data present or hardware failure the utility will display an error message. Displaying FRU Areas The FRU area represents sensors for instrumented devices in the server. The FRU area appears in both ASCII and numeric format where appropriate.
Chapter 10 Configuring the HP Server MultiRecord Offset = 00h PAD = 00h CHECKSUM = D0h Displaying Internal Use Area Internal Information Area (Version 0, Length 72) 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Displaying Chassis Area Chassis Information Area (Version 1, Length 32) Chassis Type = 11h Part Number (ASCII) = 987654
Chapter 10 Configuring the HP Server Displaying Product Area Product Information Area (Version 1, Length 80) Unicode Country Base = 00h Manufacturer Name (ASCII) = Intel Product Name (ASCII) = DPServer Part Number (ASCII) = 987654321 Product Version (ASCII) = 123456789 Serial Number (ASCII) = 987654321 Asset Tag (ASCII) = END OF FIELDS CODE You can find the FRU field strings specified in the IPMI Platform Management FRU Information Storage Definition.
Chapter 10 Configuring the HP Server 53 43 53 49 2D 42 2D 54 65 72 6D 33 SCSI-B-Term3 Reading SDR Record #2 0E 40 10 01 30 20 00 13 05 00 10 F1 F8 04 01 05 . @..0 .......... 00 00 00 20 29 00 00 1E 02 00 00 00 00 00 00 00 ... )........... 00 FF 00 03 03 00 00 00 00 42 49 02 02 00 01 C5 .........BI..... 46 41 4E 2D 32 FAN 2 Configuration Files (.CFG files) Configuration files are ASCII text files whose lines form commands executed by the FRUSDR Load Utility.
Chapter 10 Configuring the HP Server header checksum. If the header checksum is incorrect, then a message will be displayed indicating so. Comparing the FRU File The configuration COMPARE command allows the validation of information to what exists in the non-volatile storage device without programming that information. The COMPARE command is used in a configuration file, and placed on the same line after the FRU name to be compared.
Chapter 10 Configuring the HP Server FRU & SDR Load Utility Functional Operation Using the information in the configuration file, the utility can probe the product configuration. The following sections describe the operation of the FRU and SDR Load Utility. For the latest information regarding the utility, please visit the HP web site: http://www.hp.com/ Configuration File A CFG file may be used by the utility. The configuration file is ASCII text and editable.
Chapter 10 Configuring the HP Server the configuration file. The utility automatically programs all SDRs that are not tagged. The utility also copies all written SDRs to the sdr.tmp file. Because this file contains an image of what was loaded, it is useful for debugging the server. Updating the FRU Non-Volatile Storage Area After the system configuration is determined, a typical configuration file updates the FRU non-volatile storage area.
11 Troubleshooting Introduction If you are having problems with installing your HP Server or booting it up, this chapter provides information on the different tools available for common installation problems, troubleshooting operational problems and error messages. Common Installation Problems The following sections contain general procedures to help you locate installation problems. If you need assistance, it is recommended that you contact your reseller first.
Chapter 11 Troubleshooting Troubleshooting Sequence Most HP Server problems are the result of incorrect HP Server and SCSI subsystem configurations. To troubleshoot an installation problem, perform the following checks in the order given: 1. Check all cable and power connections, including those in the rack, etc. 2. Ensure the HP Server is configured properly. ◊ Check the Setup Utility.
Chapter 11 Troubleshooting If the HP Server Will Not Power On Use these steps to check for power related problems: 1. On the control panel, verify the LCD screen's backlight is lit (green glow). a. If it is lit, the HP Server is receiving AC power. b. If it is not lit, ensure the HP Server's power cord is connected. 2. Check the HP Server's power supplies. a. Check that at least two power supplies and both power cords are plugged in to the chassis. b.
Chapter 11 Troubleshooting 3. Check that the DC-DC Converter on the Power Distribution Board is properly installed. 4. Check that the DC-DC Converter on the I/O Baseboard is plugged into the 3.3V number one connector. 5. Check for a Power Pod failure on a Processor. If the HP Server Powers On but then Shuts Down with a Fault Light Use this checklist to check for the following problems when the HP Server powers on and then off: 1.
Chapter 11 Troubleshooting If the HP Server Hangs at POST Codes F0-F2 Use these steps to solve the POST error problems: 1. Inspect the Memory Board for defects. 2. Ensure that all of the DIMMs are properly seated. 3. Swap out the DIMMs and reboot the HP Server. If this does not resolve the problem, swap out the Memory Board. If the HP Server Passes POST but Will Not Function Use these steps to solve POST error problems. 1.
Chapter 11 Troubleshooting ix. Replace all power cords and power cables. x. Turn on the monitor. xi. Turn on the HP Server at the control panel. xii. Check for error messages. If the HP Server Passes POST but a Processor is Disabled or Not Recognized If a processor is not recognized by the Server, check the following items: 1. Verify that the pins on the processors are not bent and that the processor is properly seated. 2. Verify that the power pod is fully engaged into the processor and seated properly.
Chapter 11 Troubleshooting 3. Replace the DC-DC Converters. If the HP Server’s SCSI Drives Are Not Recognized Check the following if the SCSI drives are not recognized during POST: 1. Check the seating of the Internal SCSI Cable between the I/O Board and the Power Distribution Board (T-Docking). 2. Check that the SCSI drives are enabled in the BIOS Setup. If the HP Server’s IDE Drives Are Not Recognized Check the following if the IDE drives are not recognized during POST: 1.
Chapter 11 Troubleshooting HP Server rx4610 Sensor Codes Sensor Type Sensor Number 00 Spare Sensor 09 Spare Sensor 1 14 Spare Sensor 2 01 Temperature 01 Backplane (HSC TeeDock) Temperature 02 HSC SCSI Backplane Temperature 21 Processor 0 Core Temperature 22 Processor 1 Core Temperature 23 Processor 2 Core Temperature 24 Processor 3 Core Temperature 25 Upper Memory Board Temperature 26 Lower Memory Board Temperature 27 Sideplane Temperature 28 I/O Board Temperature 29 Processor
Chapter 11 Troubleshooting 11 Processor Board +1.5 Volt 12 Processor Board +1.8 Volt 13 Processor Board +3.3 Volt 15 SCSI TERM Volt 00 16 SCSI TERM Volt 01 17 SCSI TERM Volt 02 18 SCSI TERM Volt 10 19 SCSI TERM Volt 11 1A SCSI TERM Volt 12 41 Processor 0 Power Good 42 Processor 1 Power Good 43 Processor 2 Power Good 44 Processor 3 Power Good 45 Processor Board 1.5 Volt Power Good 46 Processor Board 1.5 Volt FOK 47 Processor Board 1.8 Volt Power Good 48 Processor Board 1.
Chapter 11 Troubleshooting 06 Security Violation Attempt 04 07 Processor 35 Processor 0 Status 36 Processor 1 Status 37 Processor 2 Status 38 Processor 3 Status 08 Power Supply 4E Power Supply 1 4F Power Supply 2 50 Power Supply 3 51 Power Supply 4 52 Upper Memory Board D2D_0 53 Upper Memory Board D2D_1 54 Lower Memory Board D2D_0 55 Lower Memory Board D2D_1 56 SP 3.3 Volt CPU 57 SP 3.3 Volt_1 D2D 58 SP 3.
Chapter 11 Troubleshooting 05 Hot Swap Drive 1 Present (left HDD) 06 Hot Swap Drive 2 Present (right HDD) 0F POST Error 05 13 BIOS POST code Critical Interrupt 06 15 FP NMI (Front Panel Diag Int) Module / Board 5D Processor Board Present 5E Upper Memory Board Present 5F Lower Memory Board Present 21 Slot / Connector 39 Hot Plug PCI Slot 3 3A Hot Plug PCI Slot 4 3B Hot Plug PCI Slot 5 3C Hot Plug PCI Slot 6 3D Hot Plug PCI Slot 7 3E Hot Plug PCI Slot 8 3F Hot Plug PCI Slot 9
Chapter 11 Troubleshooting 2F Upper Memory Board Fan Boost Temperature 30 Lower Memory Board Fan Boost Temperature 31 Sideplane Fan Boost Temperature 32 I/O Board Fan Boost Temperature 33 Processor Board 1 Fan Boost Temperature 34 Processor Board 2 Fan Boost Temperature 35 TeeDock Board Fan Boost Temperature HP Server rx4610 Event Description Codes The purpose of the Event Description field varies, depending on the Generator ID. When the Generator ID is: 1. 20 00 2. 28 00 3.
Chapter 11 Troubleshooting Event Description Offset Definition 06 00 PHP slot fault de-asserted 06 05 PHP slot powered on 07 00 PHP slot fault asserted 07 05 PHP slot powered off BIOS Error Codes\Messages The following list defines the BIOS error codes on the HP Server rx4610 server system. All BIOS error codes\messages, when encountered, appears on the video and are logged in the SEL unless it is full. The system event log record for these BIOS error codes has a sensor type of ‘0F’.
Chapter 11 Troubleshooting 0120: NVRAM cleared By jumper 0121: Password cleared By jumper 0141: PCI Memory Conflict 0142: PCI IO Conflict 0143: PCI IRQ Conflict 0144: Shadow of PCI ROM Failed 0145: PCI ROM not found, May Be OK For This Card 0146: Insufficient Memory to Shadow PCI ROM 8100: BIST Failure : Processor in socket M0 8101: BIST Failure : Processor in socket M1 8102: BIST Failure : Processor in socket M2 8103: BIST Failure : Processor in socket M3 8110: Internal error(IERR): Processor in socket M
Chapter 11 Troubleshooting 8151: Processor in socket M1: failed initialization on last boot 8152: Processor in socket M2: failed initialization on last boot 8153: Processor in socket M3: failed initialization on last boot 8190: Watchdog timer failed on last boot 8191: 2:1 core to bus speed ratio: Processor L2 cache disabled 8192: L2 cache size mismatch 8193: CPUID, Processor stepping are different 8194: CPUID, Processor family are different 8195: Front side bus speed mismatch.
Chapter 11 Troubleshooting 8C58: Error in memory subsystem: Lower Board, DIMM 8 8C59: Error in memory subsystem: Lower Board, DIMM 9 8C5A: Error in memory subsystem: Lower Board, DIMM 10 8C5B: Error in memory subsystem: Lower Board, DIMM 11 8C5C: Error in memory subsystem: Lower Board, DIMM 12 8C5D: Error in memory subsystem: Lower Board, DIMM 13 8C5E: Error in memory subsystem: Lower Board, DIMM 14 8C5F: Error in memory subsystem: Lower Board, DIMM 15 8C60: Error in memory subsystem: Lower Board, DIMM 16
Chapter 11 Troubleshooting 8C75: Error in memory subsystem: Upper Board, DIMM 5 8C76: Error in memory subsystem: Upper Board, DIMM 6 8C77: Error in memory subsystem: Upper Board, DIMM 7 8C78: Error in memory subsystem: Upper Board, DIMM 8 8C79: Error in memory subsystem: Upper Board, DIMM 9 8C7A: Error in memory subsystem: Upper Board, DIMM 10 8C7B: Error in memory subsystem: Upper Board, DIMM 11 8C7C: Error in memory subsystem: Upper Board, DIMM 12 8C7D: Error in memory subsystem: Upper Board, DIMM 13 8C
Chapter 11 Troubleshooting 8C92: DIMMs mapped out: Lower Board, 9 - 12 8C93: DIMMs mapped out: Lower Board, 17 - 20 8C94: DIMMs mapped out: Lower Board, 25 - 28 8C95: DIMMs mapped out: Lower Board, 5 - 8 8C96: DIMMs mapped out: Lower Board, 13 - 16 8C97: DIMMs mapped out: Lower Board, 21 - 24 8C98: DIMMs mapped out: Lower Board, 29 - 32 8C99: DIMMs mapped out: Upper Board, 1 - 4 8C9A: DIMMs mapped out: Upper Board, 9 - 12 8C9B: DIMMs mapped out: Upper Board, 17 - 20 8C9C: DIMMs mapped out: Upper Board, 25
Chapter 11 Troubleshooting Table 11-1. BMC Beep Codes Code Description 1-5-1-1 FRB failure (processor failure) 1-5-2-1 No processors installed/detected 1-5-4-2 Power control fault. Power-good dropped out. This beep code occurs during run time 1-5-4-4 PWRGD-BUF failure. System did not assert powergood on power-up. Check installed D2D configuration, verify processors seated, processor power pods are connected, and Legacy cable connector is secure with no bent pins.
Chapter 11 Troubleshooting 600Ms 300Ms 300Ms 600Ms 600Ms 3Sec Beep Code for 1-5-1-1 & 1 for Power Supply Configuration Failed to retain 3+1 redundancy Types of Memory Tests The HP Server rx4610 platform memory test is separated into the following three individual tests: • First Row Memory Test • Base Memory Test • Extended Memory Test Each of these tests have different functions and are explained separately.
Chapter 11 Troubleshooting Table 11-2. First Row Detection Order Order Row 1 2 Board DIMM C Upper 5-8 D Upper 13-16 3 E Upper 21-24 4 F Upper 29-32 5 8 Upper 1-4 6 9 Upper 9-12 7 A Upper 17-20 8 B Upper 25-28 9 4 Lower 5-8 10 5 Lower 13-16 11 6 Lower 21-24 12 7 Lower 29-32 13 0 Lower 1-4 14 1 Lower 9-12 15 2 Lower 17-20 16 3 Lower 25-28 Upon completion of the first row memory test, the memory testing continues with the base memory test.
Chapter 11 Troubleshooting User Action This memory failure must be fixed and can only be fixed by replacing the bad row of DIMMs. 1. Replace the first row of DIMMs. Determine the location of the defective row using Table 11-2. Starting with #1 in the “Order” column, determine the “DIMM” locations (5-8 in this example) and memory board (upper in this example). If memory is populated in these DIMM locations then this is the first row and has defective memory.
Chapter 11 “First row test” “0064 MB” Troubleshooting - displayed on the upper LCD line - displayed on the lower LCD line “ALL DIMM MAP OUT” - displayed on the upper LCD line User Action 1. Replace the first row of DIMMs. On repacing the DIMMs, make sure the size and HP part number match. 2. Clear CMOS via the front panel or via clear CMOS jumper in order to clear previous defective DIMM history. 3. Power on the system.
Chapter 11 Troubleshooting User Notification The first row that contains the defective DIMM will be mapped out and the system will continue to boot with the remaining memory. An error message will be displayed to video for the mapped out defect DIMM.
Chapter 11 Troubleshooting 1. Determine the location of the row of defective DIMMs from the error message or by running the EFI based SELViewer Utility or by running either the Intel Server Control (ISC) or Direct Platform Control (DPC) to read the System Event Log (SEL). Replace the defective DIMMs (in the example it is 5-8). On replacing the DIMMs, make sure the size and HP part number match. 2. Clear CMOS via the front panel or via clear CMOS jumper in order to clear previous bad DIMM history. 3.
Chapter 11 Troubleshooting Example: Consider a system is populated with two rows of 256 MB DIMMS in the upper board row 1-4 and row 5-8.
Chapter 11 Troubleshooting Case 3 The system is populated with more than one row of memory, the first row memory test encounters a SBE (Single Bit Error), and the base row test encounters memory errors but not on all the rows. In this case, the BIOS will write the failing row from first row test into CMOS history, map out the first row of DIMMs, and continues with base memory testing. The base memory testing will write the failing rows into CMOS and map out the defective rows upon reset.
Chapter 11 Troubleshooting The first line is the total memory installed (regardless of condition). The second line is the total memory useable (and is less than the first line, only if defective DIMMS were found). The third line counts the memory as the test is being performed. When the test is completed, the number in this line should equal the number in the second line.
Chapter 11 Troubleshooting User Notification The BIOS will try to map out defective rows found during base memory test but will end up in an infinite reset loop.
Chapter 11 Troubleshooting There is a 2 GB fixed gap between the memory address 2 GB to 4 GB that is reserved for PCI. This 2 GB of memory addresses, as seen by the processor, will not be tested. User Notification There are two sets of messages associated with this test. The first occurs when the test is being performed. The message is as follows: XXXXX MB Total Memory Installed XXXXX MB Configured XXXXX MB Tested Memory Errors Detected (will appear only if extended memory test finds errors).
Chapter 11 Troubleshooting A second set of messages will be seen later in the POST, which indicates where the memory test found errors. The sequence is as follows: Error in memory subsystem: (Lower/Upper) Board, DIMM XX ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROWS WILL BE MAPPED OUT ON THE NEXT RESET. IT IS STRONGLY SUGGESTED THAT YOU RESET THE SYSTEM NOW. ALLOWING THE SYSTEM TO CONTINUE TO BOOT MAY RESULT IN UNSTABLE SYSTEM BEHAVIOR AND/OR HARD DISK CORRUPTION.
Chapter 11 Troubleshooting A second set of messages will be seen later in the POST that indicates where the memory test found errors. The sequence is as follows: 8C81: Error in memory subsystem: Upper Board, DIMM 17 8C82: ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROWS WILL BE MAPPED OUT ON THE NEXT RESET. IT IS STRONGLY SUGGESTED THAT YOU RESET THE SYSTEM NOW.ALLOWING THE SYSTEM TO CONTINUE TO BOOT MAY RESULT IN UNSTABLE SYSTEM BEHAVIOR AND/OR HARD DISK CORRUPTION.
Chapter 11 Troubleshooting Error Logging For the extended memory test, four error records will be written for multi-bit errors, one for each DIMM. For single-bit-errors during the extended memory test, error records will be one per DIMM. By specifications, the DIMM number will be one less than the silk-screened number on the printed-circuit board. Please refer to Error Log Format Specification Version 0.7 for details on the format of the error records.
Chapter 11 Troubleshooting Setup Dialog The BIOS setup (F2) menu has the following selections: ->Advanced->Chipset Configuration->Memory Related Items: Table 11-3.
Chapter 11 Troubleshooting Memory Testing Error Codes\Messages 8C51: Error in memory subsystem: Lower Board, DIMM 1 8C52: Error in memory subsystem: Lower Board, DIMM 2 8C53: Error in memory subsystem: Lower Board, DIMM 3 8C54: Error in memory subsystem: Lower Board, DIMM 4 8C55: Error in memory subsystem: Lower Board, DIMM 5 8C56: Error in memory subsystem: Lower Board, DIMM 6 8C57: Error in memory subsystem: Lower Board, DIMM 7 8C58: Error in memory subsystem: Lower Board, DIMM 8 8C59: Error in memory s
Chapter 11 Troubleshooting 8C6D: Error in memory subsystem: Lower Board, DIMM 29 8C6E: Error in memory subsystem: Lower Board, DIMM 30 8C6F: Error in memory subsystem: Lower Board, DIMM 31 8C70: Error in memory subsystem: Lower Board, DIMM 32 8C71: Error in memory subsystem: Upper Board, DIMM 1 8C72: Error in memory subsystem: Upper Board, DIMM 2 8C73: Error in memory subsystem: Upper Board, DIMM 3 8C74: Error in memory subsystem: Upper Board, DIMM 4 8C75: Error in memory subsystem: Upper Board, DIMM 5 8C
Chapter 11 Troubleshooting 8C8A: Error in memory subsystem: Upper Board, DIMM 26 8C8B: Error in memory subsystem: Upper Board, DIMM 27 8C8C: Error in memory subsystem: Upper Board, DIMM 28 8C8D: Error in memory subsystem: Upper Board, DIMM 29 8C8E: Error in memory subsystem: Upper Board, DIMM 30 8C8F: Error in memory subsystem: Upper Board, DIMM 31 8C90: Error in memory subsystem: Upper Board, DIMM 32 8C91: DIMMs mapped out: Lower Board, 1 - 4 8C92: DIMMs mapped out: Lower Board, 9 - 12 8C93: DIMMs mapped
A Specifications Introduction This appendix provides the power requirements, operating conditions (environmental requirements), physical requirements, hardware specifications, and video resolutions of the HP Server. The system board layout is provided in Figure A-1. Figure A-1.
Appendix A Specifications Requirements The following tables provide the specifications required for normal operation of the HP Server. Table A-1. Power Supply Specifications Parameter Characteristics Input Power 208/110 VAC Input Range – Maximum Dual rating: 800W minimum over 180-264 VAC 700W minimum over 90-132 VAC Operating Current 100 VAC 5.3 A 120 VAC 4.6 A 200/208 VAC 3.2 A 220/230 VAC 2.
Appendix A Specifications Table A-3. Weight and Dimensions Weight Approx. 150 lbs (68.1 kg.), depending on configuration – excludes keyboard and monitor. Height 31.12 cm (12.25 inches, 7U) Width 44.45 cm (17.5 inches) Depth 71.12 cm (28.0 inches) Required front clearance 7.62 cm (3 inches) Required rear clearance 20.32cm (8 inches) Heat Dissipation 6174 BTU/hr Table A-4.
Appendix A Specifications I/O Two Serial ports and one bi-directional parallel port with ECP/EPP high-speed support. PS/2 style mouse and keyboard connectors. DVD Bundled DVD drive with an IDE interface. Video Display Modes The ATI RAGE XL integrated video controller provides VGA modes for resolutions of 1280 x 1024 and below. Areas of the table that appear in gray are unsupported. Table A-5.
Appendix A Specifications Connector Pinouts and Boardset Locations VGA Video Port 1 5 10 6 15 11 Figure A-2. Video Port Connector Pinout Table A-6.
Appendix A Specifications Keyboard and Mouse 6 5 4 3 1 2 Figure A-3. Keyboard and Mouse Connectors The PS/2-compatible connectors share a common housing; but they are not functionally equivalent. Table A-7.
Appendix A Specifications Parallel Port Figure A-4. Parallel Port Connector Pinout Table A-8.
Appendix A Specifications Serial Ports A and B 1 2 3 4 5 6 7 8 9 Figure A-5. Serial Ports A and B Table A-9.
Appendix A Specifications Universal Serial Bus (USB) There are two external USB connectors designated A and B at the back panel. 4 1 Figure A-6. USB Connectors Table A-10.
Appendix A Specifications SCSI There is one external SCSI connector on the back of the server. Pin 34 Pin Pin 68 Pin 35 Figure A-7. SCSI Connector Table A-11.
Appendix A Specifications Pin Signal Pin Signal 21 S21 (+ATN) 55 S55 (-ATN) 22 S22 S22 56 S56 23 S23 (+BSY) 57 S57 (-BSY) 24 S24 (+ACK) 58 S58 (-ACK) 25 S25 (+RST) 59 S59 (-RST) 26 S26 (+MSG) 60 S60 (-MSG) 27 S27 (+SEL) 61 S61 (-SEL) 28 S28 (+C/D) 62 S62 (-C/D) 29 S29 (+REQ) 63 S63(-REQ) 30 S30 (+I/O) 64 S64 (-I/O) 31 S31 (+DB 8) 65 S65 (-DB 8) 32 S32 (+DB 9) 66 S66(-DB 9) 33 S33 (DB 10) 67 S67 (-DB 10) 34 S34 (DB 11) 68 S68 (-DB 11) IDE One IDE
Appendix A Specifications Pin Signal Pin Signal 7 DD5 27 IORDY 8 DD10 28 CSEL (1 KΩ p/d) 9 DD4 29 DACK 10 DD11 30 GND 11 DD3 31 IRQ 12 DD12 32 Reserved (N/C) 13 DD2 33 DA1 14 DD13 34 Reserved (N/C) 15 DD1 35 DA0 16 DD14 36 DA2 17 DD0 37 CS1P_L 18 DD15 38 DS3P_L 19 GND 39 DHACT_ L 20 Keyed 40 GND PCI PCI connectors exist inside the chassis on the I/O Baseboard. Table A-13.
Appendix A Specifications Pin Signal Pin Signal Pin Signal Pin Signal A10 +5V A57 AD2 B10 RESERVED B57 GND A11 RESERVED A58 AD0 B11 PRSNT2_L B58 AD1 A12 GND A59 +5V B12 GND B59 +5V A13 GND A60 REQ64_L B13 GND B60 ACK64_L A14 RESERVED A61 +5V B14 RESERVED B61 +5V A15 RESET_L A62 +5V B15 GND B62 +5V A16 +5V A63 GND B16 CLK B63 RESERVED A17 GRANT_L A64 C/BE7_L B17 GND B64 GND A18 GND A65 C/BE5_L B18 REQ_L B65 C/BE6_L A19 RESERVE
Appendix A Pin Specifications Signal Pin Signal Pin Signal Pin Signal A42 GND A89 AD34 B42 SERR_L B89 AD35 A43 PAR A90 GND B43 +3.3V B90 AD33 A44 AD15 A91 AD32 B44 C/BE1_L B91 GND A45 +3.3V A92 RESERVED B45 AD14 B92 RESERVED A46 AD13 A93 GND B46 GND B93 RESERVED A47 AD11 A94 RESERVED B47 AD12 B94 GND Table A-14.
Appendix A Specifications Pin Signal Pin Signal Pin Signal Pin Signal A23 AD26 A70 AD60 B23 AD27 B70 +3.3V A24 GND A71 AD58 B24 AD25 B71 AD59 A25 AD24 A72 GND B25 +3.3V B72 AD57 A26 IDSEL A73 AD56 B26 C/BE3_L B73 GND A27 +3.3V A74 AD54 B27 AD23 B74 AD55 A28 AD22 A75 +3.3V B28 GND B75 AD53 A29 AD20 A76 AD52 B29 AD21 B76 GND A30 GND A77 AD50 B30 AD19 B77 AD51 A31 AD18 A78 GND B31 +3.
Appendix A Specifications Information on Jumpers The Information on Jumpers section provides an overview of how to change a jumper settings for any board and provides the jumper block diagrams for the following boards: • General Procedure to Change Jumper Settings • Processor Baseboard • Legacy I/O Board • I/O Baseboard • T-Docking Board • SCSI Backplane Board General Procedure to Change Jumper Settings These general instructions describe how to change a jumper setting: 1.
Appendix A Specifications Processor Baseboard Jumpers The jumper blocks on the Processor Baseboard allow you to route Joint Test Action Group (JTAG) Test Data In (TDI) and Test Data Out (TDO) signals through different components on the Processor Baseboard. Additionally, jumper blocks allow you to configure the host bus frequency, set the processor frequency, and set other miscellaneous functions.
Appendix A Specifications JTAG Select1 Settings Jumper block J2E3 selects combinations of the processor, supporting chip set, memory, and I/O as routes for JTAG TDI and TDO signals. The default jumper setting allows only JTAG TDI and TDO signals to be routed through the processor. Figure A-10 shows the jumper settings.
Appendix A Specifications JTAG Select2 Settings Jumper block J2E4 adds and skips Processor Board components to the JTAG TDI and TDO signal path. With this jumper you can choose to add memory and I/O, choose to skip Memory and I/O, choose to skip Memory and add I/O, or choose to add Memory and skip I/O. The default jumper setting skips Memory and I/O. Figure A-10 shows the jumper settings.
Appendix A Specifications Setting Host Bus Frequencies Jumper blocks J2H1, J2H2, and J2H3 configure the host bus frequency. The settings for all three jumper blocks combine to yield the single frequency. By default, the frequency is set to 133 MHz. J2H1 M8 1 M7 M6 M5 J2H2 M4 1 M3 M2 M1 J2H3 M0 1 CLKSEL N1 N0 A Figure A-12. Host Bus Frequency Settings Jumper diagram labeled: A.
Appendix A Specifications Processor Host Core Bus Ratio Jumper block J1E2 configures the host-core bus ratio. By default, the bus ration is two to eleven and the core frequency is 733 MHz. Figure A-13 shows the jumper settings. J1E2 RATIO3 1 J1E2 J1E2 RATIO3 RATIO3 1 J1E2 RATIO3 1 RATIO2 RATIO2 RATIO2 RATIO2 RATIO1 RATIO1 RATIO1 RATIO1 RATIO0 RATIO0 RATIO0 RATIO0 A B C 1 D Figure A-13. Host-Core Bus Ratio Settings Jumper diagram labeled: A.
Appendix A Specifications Miscellaneous Jumper Settings Jumper block J2E2 enables server management write protect, configures cache line size, disables the FRB, enables the FSB in common clock mode, applies power to the pullups on the ISP chain for stand-alone programming, and selects between using J1E2 or PCA8550 to set the host core bus ratio. By default, the FSB is enabled in common clock mode, power is not applied to pullups, and the J1E2 jumper determines the host core bus ratio.
Appendix A Specifications Legacy I/O Board Jumpers Jumper blocks exist on the Legacy I/O Board that allow you to perform recovery boot operations, clear the CMOS register, clear the password, and configure FWH programming. To access these jumper blocks you need remove the Legacy I/O Board by following the instructions in “Legacy I/O Board” in Chapter 8. J4A1 J7B1 J7A1 Figure A-15.
Appendix A Specifications Configuring FWH Programming Jumper block J4A1 allows you to set the FWH programming at 12 Volts. By default, FWH programming is configured for 3.3 Volts. J4A1 1 J4A1 1 A B Figure A-16. Configuring FWH Programming Jumper diagram labeled: A. FWH Programming at 12 Volts B. FWH Programming at 3.3 Volts (Default Setting) Configuring Recovery Boot Jumper block J7A1 controls whether the system attempts to boot using the BIOS programmed in flash memory.
Appendix A Specifications Clearing the CMOS Register Jumper block J7A1 controls whether settings stored in CMOS nonvolatile memory (NVRAM) are retained during a system reset. By default, the system does not keep the default values in this register. You can configure J7A1 to restore the system defaults. J7A1 J7A1 1 1 A B Figure A-18. CMOS Register Clear Jumper Jumper settings labeled: A. Do Not Keep Default Values in the CMOS Register (Default Setting) B.
Appendix A Specifications Jumper diagram labeled: A. Retains System Password (Default Setting) B. Clears the System Password on Reset Jumper block J7B1 controls whether the BMC is in a firmware transfer mode and forces an update to the BMC code. J7B1 J7B1 1 A 1 B Figure A-20. Configuring BMC Programming A. BMC Programming Forced B.
Appendix A Specifications I/O Baseboard Jumpers Jumper blocks exist on the OEM I/O Baseboard that allow you to include the BMC in the JTAG chain and override the hardware PCI hot plug interlock switches. To access these jumper blocks you need to expose the OEM I/O Baseboard by following the instructions in Chapter 8 “Server Management Boards”. Figure A-21 shows the location of the jumpers on the board. J1A1 J8D1 Figure A-21.
Appendix A Specifications Including the BMC in the JTAG Chain Jumper block J8D1 lets you include or exclude the BMC in the JTAG chain. By default, the BMC is excluded from the JTAG chain. J8D1 J8D1 1 1 A B Figure A-22. BMC Jumper Settings Jumper setting diagram labeled: A. Excludes BMC from the JTAG Chain (Default Setting) B. Includes BMC in the JTAG Chain Overriding the hardware PCI Hot Plug Interlock Jumper block J1A1 lets you override the hardware PCI hot plug interlock switches.
Appendix A Specifications Power Distribution Board Jumpers (T-Docking) Jumper blocks exist on the Power Distribution Board (T-Docking) that allow you to force a firmware update, flash bootblock write enable, and configure for 220 Volt brownout protection. To access these jumper blocks you need expose the TDocking Board by following the instructions in Chapter 8, “Server Management Boards”. J4D1 J4E2 J4E1 Figure A-24.
Appendix A Specifications Forcing a Firmware Update and Flashing Bootblock Write Enable Jumper blocks J4E1 and J4E2 allow you force a firmware update and flash bootblock write enable. By default, both these features are disabled. J4E2 1 J4E2 1 J4E2 1 J4E2 1 J4E1 1 J4E1 1 J4E1 1 J4E1 1 A B C D Figure A-25. Firmware Update and Flash Bootblock Write Enable Jumpers Jumper setting labeled: A. No Firmware Update or Flash Bootblock Enable (Default Setting) B. Flash Bootblock Enable C.
Appendix A Table A-15. AC Power not Present Amber LED Specifications DC-to-DC LED AC Power Present System Powered Off Amber LED AC Power Present System Powered On Amber LED OFF Description No AC power to any power supply or DCto-DC ON AC present / Standby output on OFF AC present / Standby output on. DC-to-DC outputs on and okay ON AC present / Standby output on DC-to-DC failure. DC-to-DC not installed.
B Equipment Log and Configuration Worksheet Equipment Log Use the blank equipment log provided here to record information about your system. You will need some of this information when you run BIOS Setup.
Appendix B Item Third Installed Power Supply Fourth Installed Power Supply Hot Plug PCI Slot (1) Hot Plug PCI Slot (2) Hot Plug PCI Slot (3) Hot Plug PCI Slot (4) Hot Plug PCI Slot (5) Hot Plug PCI Slot (6) Hot Plug PCI Slot (7) Hot Plug PCI Slot (8) Non-Hot Plug PCI Slot (1) Non-Hot Plug PCI Slot (2) 12V DC-DC Converter 5V DC-DC Converter (1) 5V DC-DC Converter (2) 3.3V DC-DC Converter (1) 3.3V DC-DC Converter (2) 3.3V DC-DC Converter (3) Memory Board (1) 3.3V DC-DC Converter (1) Memory Board (1) 3.
C INI File Format Introduction The FRUSDR utility for EFI has a new feature that allows the FRU information retrieved from the EEPROM to be displayed in a manner other than that of the original utilities display. Through the use of an INI file the user can create strings to be displayed and insert information from the data retrieved from the EEPROM into the string. This will allow the user a wide variety of customization.
Appendix C INI File Format The other component of the Display entry is the format string and data markers. The format string is similar to a C style format string. Text from the format string will be displayed as written between a set of quotation marks, with the only exceptions being the formatting options. Formatting options will allow the insertion of data, and cursor control. Currently supported options: \n Provides a Carriage return and a line feed \r Provides a Carriage return only.
Appendix C INI File Format Data Markers Area Field Marker Chassis Area Chassis type C1 Chassis Part number C2 Chassis Serial number C3 Manufacture Date/Time B1 Board Manufacturer B2 Board Name B3 Board Serial number B4 Board Part number B5 Board Area Product Area Product Manufacturer P1 Product Name P2 Product Part Number P3 Product Serial Number P4 Product Asset Tag P5 Product Version P6 OEM DATA (part number) M1 OEM DATA M2 OEM DATA M3 OEM DATA M4 OEM DATA M5 OE
Index . .CFG files, 157 [ [DISPLAY] Section, 233 [INF_FILE] Section, 233 1 120 mm cooling fans, 19 172 mm fans, 19 172 mm or 120 mm Fans Do Not Operate, 166 5 5.
Index control panel, 1 LEDs, 1 switch, 1 cooling, 15 cover removing, 15 replacing, 16 cp command, 112 CPU thermal dummies, 54 crash dump, 2 D Data Markers, 235 date command, 112 dblk device command, 112 DC outputs, 6 DC-to-DC Converters, 44 dh command, 112 DHCP, 122 Dimensions, 201 DIMM configurations, 49 DIMM slots, 49 DIMMs, 41 removing, 50 DIMMs, Removing, 50 Direct Platform Control, 121 disabling the timeout feature, 111 diskette media supported, 4 Display entry, 234 dmpstore command, 112 DPC/LAN, 121
Index ports, rear panel, 8 powering down, 12 I I/O Baseboard, 84 I/O carrier parallel port, 205 serial ports, 206 video port connector, 203 ICMB Controller, 83 IDE Configuration, 128 IDE Controller, 128 IDE Devices, 27 if command, 112 If the HP Server Will Not Power On, 163 Iflash64, 142 indicators SCSI drive in recovery mode, 30 INI File, 233 INIT, 2 input voltage, 6 inrush current allowing for, 12 Installing DIMMs, 49 Installing the 120 mm Fans, 23 Installing the 172 mm Fans, 21 Installing the Hard Disk
Index parallel, 8 rear panel, 8 serial ports, 106 USB ports, 106 video, 106 POST, 107 disabled processors, 166 Power Cycle Delay, 116 Power Distribution Board (T-Docking), 98 power down, accelerated, 115 Power Fail LED, 2 Power On/Off, 2 Power on/off button, 123 power pod, 57 Power Restore Policy, 116 Power Setup, 116 power supplies, 19, 24 power supply DC outputs, 6 input voltage ranges, 6 power supply bay, 26 Power Supply LEDs, 25 power switch DC power (front panel), 1 power-down, 12 powering-down proced
Index System Event Log, 133 System Fans Come on but then Shutdown, 163 System Management, 131 System Management, BIOS Setup Utility, 124 System Partitions, 110 System Power LED, 2 System Time, 125 T time command, 113 top cover, 14 troubleshooting basics, 161 finding the problem, 162 type command, 113 U Update Utility, 147 USB connectors, 106 User Password Is, 131 V ver command, 113 VGA monitor connector, 203 video VGA monitor connector, 203 vol command, 113 W Weight, 201 weight and dimensions, 201 241
