Instruction Manual

diagnosis, and automatic, secure submission of hardware event notifications to HP, which will
initiate a fast and accurate resolution, based on your product’s service level. Notifications may be
sent to your authorized HP Channel Partner for on-site service, if configured and available in your
country. The software is available in two variants:
• HP Insight Remote Support Standard: This software supports server and storage devices and
is optimized for environments with 1-50 servers. Ideal for customers who can benefit from
proactive notification, but do not need proactive service delivery and integration with a
management platform.
• HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring
and proactive service support for nearly all HP servers, storage, network, and SAN
environments, plus selected non HP servers that have a support obligation with HP. It is
integrated with HP Systems Insight Manager. A dedicated server is recommended to host both
HP Systems Insight Manager and HP Insight Remote Support Advanced.
Details for both versions are available at:
http://www.hp.com/go/insightremotesupport
To download the software, go to Software Depot:
http://www.software.hp.com
Select Insight Remote Support from the menu on the right.
New and changed information in this edition
The following additions and changes have been made for this edition:
• The following information has been updated:
◦ Added note regarding partitions and OA time to “Date and Time screen” (page 87).
◦ Added tip regarding link-local addressing to “Enclosure Bay IP Addressing screen”
(page 91).
Related information
The following documents provide related information:
• HP Integrity Superdome 2 Onboard Administrator Command Line Interface User Guide
• HP Integrity Superdome 2 Partitioning Administrator Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
Typographic conventions
This document uses the following typographical conventions:
Command A command name or qualified command phrase.
Computer output Text displayed by the computer.
Ctrl-X A key sequence. A sequence such as Ctrl-X indicates that you must hold
down the key labeled Ctrl while you press another key or mouse button.
Key The name of a keyboard key. Return and Enter both refer to the same
key.
User input Commands and other text that you type.
188 Support and other resources