Product Guide

Question Answer
Why do I hear noises in the background during a phone call? You might hear noises in the background if you use your
HP iPAQ near electronic equipment, such as microwave oven,
speakers, or a television set. Avoid using your HP iPAQ near
such items as it has an adverse effect on the voice quality.
I cannot send an SMS or MMS. What do I do? If you have problem sending an SMS or MMS, perform the
following checks:
●
You should have at least 1.5 to 2 MB of free memory
space on your HP iPAQ so that the device operates
efficiently. To check the free memory space, press Start
> Settings > About.
●
Is the service provider plan that you are using a data
plan? Check with your service provider for a data plan.
●
Is the reception of the network signal good? You might be
located within closed boundaries. If yes, move to an open
space or closer to a window. For more information, see
Check the connection and signal strength on page 18.
●
Try to select your network manually. For more
information, see
View the available phone networks
on page 35.
●
Contact your service operator, to check if the network has
been set properly and necessary provisioning of services
is available.
Which factors degrade the GPS signal and affect accuracy? The GPS signal slows down under these situations:
●
It reflects off objects such as tall buildings or large rock
surfaces before reaching the receiver. Performance is
impacted when the device is used inside vehicles having
thermal glass windshields. The thermally shielded glass
blocks the GPS signal from reaching the device.
●
You are indoors or underground.
●
You are running multiple applications while connecting.
I have trouble connecting to the Internet using GPRS. What
should I do?
If you have trouble connecting to the Internet, please perform
the following checks:
●
Is the reception of the network signal good? You might be
located within closed boundaries. If yes, move to an open
space or closer to a window. For more information, see
Check the connection and signal strength on page 18.
●
Make sure you have subscribed for a data service from
your service operator.
●
Make sure you entered correct setting parameters, such
as APN and IP addresses, in data profile setup.
I cannot use certain call functions. What should I do? To use certain advanced call functions, such as Call
Forwarding and Call Barring, you might need to subscribe to
these services from your service operator.
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