Product Guide

Synchronization
Question Answer
I cannot synchronize my HP iPAQ with my computer. What
should I do?
To use the ActiveSync feature with Windows XP, upgrade your
computer to the latest version of ActiveSync. It is
recommended to use ActiveSync V4.5 or later.
To use the WMDC feature with Windows Vista, upgrade your
computer to the latest version of WMDC. It is recommended to
use WMDC V6.1 or later.
Visit
http://www.microsoft.com/downloads for the latest
versions.
My HP iPAQ was connected while I was installing WMDC. Why
does WMDC not launch even after installation?
In some cases after an upgrade, you will need to disconnect
and reconnect the device for WMDC to launch.
Can I set up an active connection between my HP iPAQ and a
computer using Bluetooth for the first time?
No, the initial connection between your HP iPAQ and the
computer needs to be created only through a Micro-USB
synchronization cable using ActiveSync for Windows XP and
WMDC for Windows Vista. After this initial connection, you will
be able to set up Bluetooth for future connections.
Miscellaneous
Question Answer
My HP iPAQ becomes very warm when I use it. What has
happened?
It is normal for the HP iPAQ to get a little warm when you use
it continuously for prolonged periods, especially when making
calls of very long duration. Your HP iPAQ might also get a little
warm during recharging.
Why does the HP iPAQ sometimes seem sluggish? You should have at least 1.5 to 2 MB of free memory space on
your HP iPAQ so that the device operates efficiently. To check
the free memory space, press Start > Settings > About.
●
Remember to delete or transfer old e-mail messages and
pictures on your HP iPAQ to free available memory
space.
●
If you have many programs running on your HP iPAQ,
close some programs to free memory. Check task
manager to close any open applications which are not-in-
use. For more information, see
Access programs
on page 17.
112 Chapter 18 Frequently asked questions