HP Point of Sale (POS) Peripherals Configuration Guide

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9.8 HP MSR
Question: How can I tell what mode the MSR is currently set to?
Answer: There are two ways to determine the mode the MSR is currently set to:
1. You can use the configuration utility and follow the steps that were outlined in "Utility to
switch MSR mode" section of the document.
2. In Windows device manager see what drivers Microsoft Windows has loaded for the
device.
When the MSR is in the USB HID-KB mode (default shipping mode) there will be one
driver loaded for the MSR.*
When the MSR is in the USB HID mode there will be two drivers loaded for the MSR.*
* If you have other USB device installed you may have more than two HID device loaded
showing in the device manager.