HP Point of Sale (POS) Peripherals Configuration Guide

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Question: Can I switch the MSR between USB HID and USB HID-KB mode?
Answer: Yes, the MSR can be switched between the two modes. This can be accomplished either by
using the MSR configuration utility which can be obtained on HP.COM web site or using the
standalone MSR HID Utility to switch between the modes. The standalone utility is included
in the HP Factory image and can also be obtained from HP.COM.
Question: I am trying to disable one of the read head on the dual head MSR but receive an error
message, why can I not disable the read head?
Answer: The MSR that is attached to the unit does not support the ability to disable the read head.
The “-002” or later dual headed MSR has the ability to disable the read head; the “-001”
does not have this ability.
Question: Can I disable the read head on the single headed MSR?
Answer: No, disabling the read head on the single headed MSR is not supported.