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HP Point of Sale (POS) Peripherals Configuration Guide

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9.19 Imaging Scanner - JPOS
Question: When I do a claim of the HP Imaging scanner in the JPOS utility I receive message
stating the claim failed, what could be the cause?
Answer: The above message will occur if the device has been released and then one tries to
CLAIM the device again. Need to CLOSE the device and then reopen OPEN / CLAIM the
device (see the JPOS section of the Imaging Scanner for details).