HP Point of Sale (POS) Peripherals Configuration Guide

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Question: In JPOS when I click on the OPEN button, nothing seems to happen, what should I
check?
Answer: Depending on the operating mode of the scanner:
1) If HID-POS mode is being used:
i. Make sure the Port value is set to “HID” in JPOS.XML.
2) If USB COM mode is being used:
i. Make sure the COM port drivers are installed.
ii. Make sure the Port value is set to “COM” in JPOS.XML.
iii. Make sure the Portno value is set to the COM# from Windows Device Manager in
JPOS.XML.