Illustrated Parts & Service Map HP rp5800 Retail System

HP rp5800 Retail System 659816-002 page 3
System Board
Password Security
Establishing a Setup or Power-On password:
1. Turn on or restart the computer.
2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
3. Press the F10 key to enter Computer Setup.
4. To establish Setup password, select Security > Setup Password and follow the instructions.
- or -
To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
5. Before exiting, click File > Save Changes and Exit.
Resetting a Setup or Power-On password:
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, locate the header labeled E49.
4. Remove the jumper from the header.
5. Replace the jumper.
6. Replace the chassis access panel and reconnect the power cord.
7. Turn on the computer and allow it to start.
Clearing CMOS
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, press and hold the CMOS button for 5 seconds.
4. Replace the chassis access panel and reconnect the power cord.
5. Turn on the computer and allow it to start.
System Board Connectors and Jumpers (component location may vary)
X1PCIEXP1 PCIe X1 slot SATA1 2nd HDD, or 1st ODD if
eSATA Adapter exists
BAT RTC battery slot 12VUSB2 Powered USB connector
CHFAN Main fan connector PWR Main power connector
PROCESSOR Processor socket 12VUSB1 Powered USB connector
CHFAN2 50C fan connector PWRCMD Power connector
PWRCPU CPU power connector PSWD Password header
XMM4 Memory socket - Channel B IN/OUT Audio connectors
XMM3 Memory socket - Channel B PS2 PS/2 connectors
XMM2 Memory socket - Channel A COMB Serial port
XMM1 Memory socket - Channel A VGA COM Monitor connectors
ESATA eSATA/ODD connector PAR Parallel port connector
SPKR Speaker connector USB USB connectors
FRONT_USB USB connector 12VUSB3 Powered USB connector
SATA PWR SATA drive power connector RJ45/USB Network/USB connector
FRNT AUD Front panel connector DISPLAYPORT DisplayPort connector
FRONT_USB2 2nd USB connector RPOS RISER Riser card connector
SATA0 1st hard drive X16PCIEXP PCIe X16 slot
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM Error 1. System ROM checksum
error.
2. Expansion board option
ROM checksum
1. Verify ROM, reflash if required
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
4. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
163-Time & Date Not Set Invalid time or date in con-
figuration memory.
RTC battery may need to be
replaced.
Reset the date and time under
Control Panel (Computer Setup
can also be used). If the problem
persists, replace the RTC battery.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configura-
tion Warning
Populated DIMM configura-
tion is not optimized
Rearrange the DIMMs so that
each channel has the same amount
of memory.
301-, 304-Keyboard error Keyboard failure. Check keyboard connection or
keys. Check connector for bent of
missing pins. Replace keyboard.
If 304, possible system board
problem.
501-Display Adapter
Failure
Graphics display controller. 1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test .
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.
The system is violating
the thermal environment
requirement.
Improper processor installed
or add-in card installed in
50C mode.
1. Replace the processor with a
65W processor.
2. Remove any add-in cards.
Diagnostic LEDs
LED Color LED Activity State/Message
Power Green On Computer on
Power Green 1 blink every 2 seconds. Normal Suspend Mode.
Power Red 1 blink every second followed
by a 2 second pause.
CPU thermal shutdown.
Power Red 3 blinks, 1 blink every second
followed by a 2 second pause.
Processor not installed.
Power Red 4 blinks, 1 blink every second
followed by a 2 second pause.
Power failure (power supply over-
load).
Power Red 5 blinks, 1 blink every second
followed by a 2 second pause.
Pre-video memory error.
Power Red 6 blinks, 1 blink every second
followed by a 2 second pause.
Pre-video graphics error.
Power Red 7 blinks, 1 blink every second
followed by a 2 second pause.
System board failure (ROM).
Power Red 8 blinks, 1 blink every second
followed by a 2 second pause.
Invalid ROM based on Checksum.
Power Red 9 blinks, 1 blink every second
followed by a 2 second pause.
System powers on but is unable to
boot.
Power Red 10 blinks, 1 blink every second
followed by a 2 second pause.
Bad option card.
Power Red 12 blinks, 1 blink every second
followed by a 2 second pause.
Beeps stop after a third itera-
tion and computer reboots.
Health timer expired.
none none System does not power on and
LEDs are not flashing.
System unable to power on.