HP SureStore AutoBackup Administrator's Guide - Not Orderable

Use new recommended media. Correct environmental conditions and/or
ensure tapes are allowed to adjust to new environment before using.
Check that the cleaning cartridge has not expired
If this was not successful then call for service
Amber cleaning light is flashing
First check :
Check if drive has been cleaned.
Check age, condition and type of the media.
Check the environmental (humidity and temperature) conditions for the drive,
storage and transportation of the media.
Then do this :
Clean the drive.
Correct environmental conditions and/or ensure tapes are allowed to adjust to
new environment before using.
If the error condition still shows, see "Cleaned drive, but the cleaning light
comes back on" then check the cleaning cartridge has not expired.
If this was not successful then call for service
Cleaning cartridge ejects in less than 20
seconds
First check :
Check if the cleaning tape has expired (Cleaning cartridges have a maximum
number of uses (usually 50))
Check cleaning cartridge is physically intact (e.g. not snapped)
Then do this :
Obtain a new DDS cleaning cartridge (Part number HP92283K).
Clean the drive with the new cleaning cartridge.
If this was not successful then call for service
Won't write to media - media appears
write protected
First check :
Troubleshooting, Tape Drive
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