HP SureStore AutoBackup Administrator's Guide - Not Orderable

A contact name for details of the failure
A contact telephone number
Your shipping address
The telephone service agent will verify that the unit is faulty and will make sure that a
replacement unit is sent to you within 24 hours. When you receive the replacement unit, remove
it from the packaging and use the packaging material for returning the faulty unit. All shipment
costs are prepaid by HP.
When returning the drive to HP, any damage caused as a result of inadequate packaging is your
responsibility. Use the original packing materials whenever possible.
Worldwide Online Services
HP offers electronic services that give you a fast, interactive way to access information and help
on setup, configuration, installation and operation of your product. The online services are
available on the World Wide Web.
World Wide Web
Product and support information are available from HP's web site on the Internet at
http://www.enterprisestorage.hp.com/
How To Contact HP - Home Page
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