HP SureStore AutoBackup Administrator's Guide - Not Orderable

Firmware Revision:
Date Purchased:
Date of Last Cleaning:
How many times has
cleaning tape been used?
Information about the Problem
Light Pattern During
Problem:
Any Audible Signals:
Error Messages/Code
Generated:
Does the problem occur
every time you try the
operation?
What type of media are you
using?
(Brand, Capacity, Batch No.)
What result do you get when
you try a new cartridge?
If you have an autoloader,
are all cartridges affected
the same way?
Detailed Description of Problem:
How To Contact HP - Service Support Form, Tape Drive
file:///D|/ADMIN_~1/eng/contact/svc_tape.htm (2 of 2) [5/3/2000 3:35:34 PM]