HP Jetdirect Print Server 620n Setup Guide
Setup Guide HP Jetdirect Print Server Model 620n (EIO)
© 2004-2014 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Table of Contents 1. Introduction What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 For Help... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Product Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2. Installation Procedures Verify Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . 11 Remove Power to Printer, Install the Hardware . . . . . . 12 Verify Jetdirect Print Server Operation. . . . . . . . . . . . .
B. HP Jetdirect Solutions Summary Tools Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Supported Network Protocols . . . . . . . . . . . . . . . . . . . . . 32 HP Installation Software. . . . . . . . . . . . . . . . . . . . . . . . . 33 C. HP Jetdirect EIO Control Panel Menus Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Classic Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Graphical Control Panel . . . . . . . .
1 Introduction HP Jetdirect EIO internal print servers are network interface cards for HP Enhanced Input/Output (EIO) printers and MFP (multifunction peripheral) products. With an HP Jetdirect print server, you can connect and share your printer anywhere on your network and print at network speeds. HP Jetdirect EIO print servers support connection to Fast Ethernet (IEEE 802.3/802.3u 10/100Base-TX) networks.
Figure 1-2 Typical HP Jetdirect Print Server Installation HP Jetdirect EIO Using the HP Jetdirect print server, setting up your network printer is easy. O Install the HP Jetdirect print server hardware and connect the printer to your network. O Use network installation software to configure the print server for network communications, and to add the printer on each computer system that will send print jobs directly to the printer. For detailed instructions, see Chapter 2.
What You Need O HP printer with an available EIO slot. We assume that you have an HP EIO printer that is operating properly. Use the documentation supplied with your printer to assemble and test the printer. O A working network with an available network connection, and network cables with RJ-45 connectors. We assume that you have a working network and an available network connection for your printer.
For Help... Go to http://www.hp.com/support/net_printing and select your JetDirect model for more information. Product Accessibility For information on HP’s commitment to accessibility of HP Jetdirect print server products: Q Visit the HP Web site at: http://www.hp.com/accessibility Q Send email to: accessibility@hp.
2 Installation Procedures CAUTION HP Jetdirect cards contain electronic components that can be damaged by static electricity through electrostatic discharge (ESD). To prevent ESD damage, maintain frequent contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar device) is useful for this purpose. Handle the card carefully at all times. Avoid touching electronic components or circuit paths.
Remove Power to Printer, Install the Hardware Figure 2-1 Remove Power, Install and Connect the Card RJ-45 1. Turn off the printer and remove the printer’s power cord. 2. Identify an available HP Enhanced I/O (EIO) slot (typically, in the back of the printer). Note For printers with multiple EIO slots, you can install the print server into any EIO slot in the HP printer. 3. If the slot has a cover plate, remove it. 4. Insert the print server card. Align the card with the guide rails in the slot. 5.
Verify Jetdirect Print Server Operation 1. Print a Jetdirect Configuration page and check for status messages. In most printers, a Jetdirect Configuration page will automatically print when you print a Printer Configuration page. See your printer documentation for instructions. In HP Designjet printers, Jetdirect configuration information will be included on the Service Configuration print. 2. In the first section of the Jetdirect Configuration Page, look for the status message “I/O CARD READY”.
Note See Chapter 3 in this guide for link configuration and troubleshooting information.
If Required, Configure Jetdirect With Your Network Settings If your network requires that you configure network settings on the print server before you add the printer to your network systems, you can do so now. However, in most cases, you can skip this section. Instead, you can proceed directly to Add the Printer to Your Network Server or System. Use network installation software to both configure basic network settings on the print server, and add the printer to your system configuration.
O O O Use the printer’s control panel (for printers with a supported control panel) to configure basic network parameters on the print server. See Appendix C for more information. For TCP/IP networks, use an advanced configuration method, such as BootP, DHCP, Telnet, or the “arp” and “ping” commands. MENUS + XXXXXXXXXX + XXXXXXXXXXXX + XXXXXXXX ? otP Bo CP DH arp -s t lne Te Use HP printer management software (such as HP Web Jetadmin) or other network utilities to configure network parameters.
Add the Printer to Your Network Server or System Once the printer is configured for proper operation on your network, you can then add the printer on each computer that will send print jobs directly to the printer. To add the printer to your system configuration, you must use network printer installation software for your system. For a summary of HP installation software, see Appendix B. Figure 2-3 Adding a Printer to Your System Configuration For Windows systems, go to http://www.hp.com/go/inpw_sw.
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Client-Server Networks After you have set up the printer on the server, you will need to set up your network clients to access the printer through the server. The procedures depend on the available utilities for your particular clients and network operating system. For example, if the printer was installed and shared on a Microsoft server, each Windows client can use Add Printer or Network Neighborhood utilities to access the printer.
UNIX Networks HP Jetdirect print servers support operation with UNIX/Linux systems over a network. Use your system utilities to install the device. For more help, visit http://www.hp.com/support/net_printing. Apple Mac OS Networks HP Jetdirect print servers support operation with Apple Mac OS systems over a network. Use your system utilities to install the device, or the HP software supplied with the printer/MFP CD-ROM.
3 Troubleshooting Tools HP Jetdirect Configuration Page As illustrated in Chapter 2, the Jetdirect Configuration page provides comprehensive print server status. It is an important diagnostic tool, especially if network communications with the print server is not available. In most HP LaserJet printers, a Jetdirect Configuration page will automatically print when you print a Printer Configuration page.
O the printer’s control panel (if it has one). See Appendix C for more information. O the embedded Web server running on the Jetdirect print server. O accessing the Telnet interface on the Jetdirect print server. O using a TFTP (Trivial File Transfer Protocol) configuration file that is downloaded, for example, from a BootP or DHCP server. Link-Speed LEDs The HP Jetdirect print server provides 2 light-emitting diodes (LEDs) near the RJ-45 connector.
Note The HP Jetdirect 10/100Base-TX print server may require up to 10 seconds to establish a connection on the network. Try the following troubleshooting procedures: O Verify cabling connections. O Configure the print server’s 10/100TX link setting directly (for example, using the EIO menu on the printer’s control panel). Verify that the configuration of the connecting network device (such as a network switch) matches.
Resetting to Factory Defaults You can restore default values by performing a cold reset on your printer (see your printer documentation for instructions). O To perform a cold reset on some older HP LaserJet printers, turn off the printer and then press and hold the Go, Start, or Pause/Resume button as you turn the printer back on.
Enabling or Disabling Network Protocols When you first install the Jetdirect print server from the factory, all supported network protocols are enabled (or turned on) whenever you turn the printer on. If a network protocol is enabled, the card may actively transmit on the network even when there are no computers on the network that use the protocol. This may increase network traffic. To eliminate unnecessary traffic, you can disable unused protocols.
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A Introduction to Network Printing Network Printing Configurations Networks consist of computers connected together to share information and resources, such as printers. On a “client-server” network, client computers send print jobs to dedicated server computers that control the use of each printer. On a “peer-to-peer” network, dedicated servers are not used. Instead, each computer is configured to send print jobs to the printer directly.
Note that peer-to-peer printing can be configured on a client-server network. For example, a small workgroup might use peer-to-peer printing even though it is connected to an enterprise-wide client-server network. Network Protocols Regardless of the network type (client-server or peer-to-peer), your computers and printers must use a common language, or “network protocol” to communicate with each other.
Setting Up Your Network Printer Note If you are on a large, enterprise TCP/IP network, check with your network administrator for a valid IP address and other required parameters. For a small, private TCP/IP network, a link-local IP address (in the form 169.254.x.x) may be automatically assigned. Check your Jetdirect Configuration page to determine current network settings.
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B HP Jetdirect Solutions Summary Tools Overview Table B-1.
Supported Network Protocols Table B-2.
HP Installation Software For a summary of HP solutions to setup network printing, see Table B-3 below. For more information on these and other HP solutions, visit HP online support at: http://www.hp.com/support/net_printing Table B-3.
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C HP Jetdirect EIO Control Panel Menus Introduction When supported by the printer, the HP Jetdirect EIO internal print server contains a configuration menu that can be accessed from the printer’s control panel. The keystrokes to access this menu depend on the printer. Refer to the printer manuals for more information.
Classic Control Panel Classic control panels can typically display two lines of 16 characters each. As described in Table C-1, the HP Jetdirect EIO control panel menu allows you to enable or disable network protocols, and configure selected network parameters. On the control panel display, an asterisk (*) is used to identify the selected value. Table C-1. EIO Classic Control Panel Menu (1 of 3) Menu Item Description CFG NETWORK= Selects whether or not you want to access the Jetdirect menu.
Table C-1. EIO Classic Control Panel Menu (2 of 3) Menu Item Description CFG TCP/IP= Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters. NO (default): Bypass the TCP/IP menu items. YES: Access the TCP/IP menu items. TCP/IP menus depend on your print server model. O BOOTP=YES* enables configuration by a BootP server. O DHCP=YES* enables configuration by a DHCP server.
Table C-1. EIO Classic Control Panel Menu (3 of 3) Menu Item Description CFG IPX/SPX= Selects whether you want to access the IPX/SPX menu and set IPX/SPX protocol parameters. O NO (default): Bypass the IPX/SPX menu items. O YES: Access the IPX/SPX menu items. In the IPX/SPX menu, you can specify the Frame Type parameter used on your network. Q Q CFG LINK= AUTO (default) will automatically set and limit the frame type to the first one detected.
Graphical Control Panel Graphical control panels typically display 18 characters on a line, and as many as four lines at a time. In addition, scrolling may be supported to allow display of additional lines. MENUS + XXXXXXXXXX + XXXXXXXXXXXX + XXXXXXXX ? On graphical control panels, a numeric keypad and navigation buttons are used to access HP Jetdirect EIO menu items. For a description of menu items and options, see Table C-2. Table C-2.
Table C-2. Menu Item EIO Graphical Control Panel Menu (2 of 5) Options Description of settings CONFIG METHOD Specifies the method that TCP/IP parameters will be configured on the Jetdirect print server. O BOOTP: Use BootP (Bootstrap Protocol) for automatic configuration from a BootP server. O DHCP: Use DHCP (Dynamic Host Configuration Protocol) for automatic configuration from a DHCP server.
Table C-2. Menu Item EIO Graphical Control Panel Menu (3 of 5) Options Description of settings MANUAL SETTINGS (Available only if CONFIG METHOD is set to MANUAL) Configure parameters directly from the printer control panel: DEFAULT IP ENWW O IP ADDRESS n.n.n.n: The unique IP address of the printer, where n is a value from 0 to 255. O SUBNET MASK m.m.m.m: The subnet mask for the printer, where m is a value from 0 to 255. O SYSLOG SERVER n.n.n.
Table C-2. Menu Item EIO Graphical Control Panel Menu (4 of 5) Options Description of settings PROXY SERVER Specifies the proxy server to be used by embedded applications in your printer/MFP. A proxy server is typically used by network clients for Internet access. It caches Web pages, and provides a degree of Internet security, for those clients. To specify a proxy server, enter its IP address or fully-qualified domain name. The name can be up to 255 octets.
Table C-2. Menu Item SECURE WEB RESET SECURITY LINK SPEED ENWW EIO Graphical Control Panel Menu (5 of 5) Options Description of settings For configuration management, specify whether the embedded Web server will accept communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS. O HTTPS REQUIRED: For secure, encrypted communications, only HTTPS access is accepted. The print server will appear as a secure site. O HTTPS OPTIONAL: Access using either HTTP or HTTPS is permitted.
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D Specifications and Regulatory Statements Specifications HP Jetdirect EIO Internal Print Server O HP J7934G (620n) Ethernet/Fast Ethernet, IEEE 802.3 and IEEE 802.3u 10/100Base-TX (RJ-45) Electrical 1.25 A maximum @ 3.3 V nominal Environmental Operating Non-Operating 0°C to 55°C -40°C to 70°C (32°F to 131°F) (-40°F to 158°F) Relative Humidity (non-condensing) 15% to 95% at 15% to 90% at 40°C (104°F) 65°C (149°F) Maximum altitude 4.6 km (15,000 ft.) 4.6 km (15,000 ft.
Electromagnetic J7934G (620n) O FCC Title 47 CFR Part 15 Class B for Ethernet (USA) O ICES-003 Class B (Canada) O VCCI Class B (Japan) O AS/NZS3548 Class B (Australia, New Zealand) O CISPR-22 Class B (1997)* for Ethernet (International, Europe) O CNS 13438 Class B (Taiwan) O Korean EMI Law, No. 1996-98 Class A (Korea) *For EU immunity compliance, see page 48.
Regulatory Statements FCC Statements CAUTION. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause interference and void the FCC authorization to operate this equipment. General Information. This device complies with Part 15 of the FCC Rules.
European Community This equipment complies with CISPR22/EN55022 Class B. This is a Class B product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Australia This equipment complies with Australian EMC requirements. Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appereil numerique de la classe B est conforme a la norme NMB-003 du Canada.
E Warranty Service HEWLETT-PACKARD LIMITED WARRANTY STATEMENT HP PRODUCT HP Jetdirect 620n Print Servers DURATION OF LIMITED WARRANTY 1 year (J7934G) 1. HP warrants to you, the original end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the original date of purchase, for the period specified above.
8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
F HP Support and Service HP Support Online Click your way to a quick solution! The HP web site at http://www.hp.com/support/net_printing is a great place to start for answers to questions about your HP Jetdirect print server – 24 hours a day, 7 days a week. Firmware Upgrades Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers with internal Flash memory.
HP Support By Phone Highly trained technicians are ready to take your call. Note For toll-free phone support in the USA and Canada, call HP support at: 1-800-HPINVENT (1-800-474-6836) For the most recent HP support telephone numbers and available services worldwide, visit: http://www.hp.com/support Note ENWW The phone numbers listed may not be toll-free. Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates.
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