HP Jetdirect 2700w USB Print Server - Setup Guide

Table Of Contents
Troubleshooting4
Use the following information to troubleshoot issues encountered when using the product. Additional
information is provided in the HP Jetdirect Print Servers Administrator’s Guide Addendum.
To troubleshoot the HP Jetdirect 2700w Print Server, you might need the following:
An HP Jetdirect conguration page.
A printer conguration or diagnostic page.
Documentation that came with the printer.
Documentation for the HP Jetdirect 2700w Print Server (available from
http://www.hp.com/support/jd2700w).
The diagnostic tools and utilities provided with your network software (for example, TCP/IP utilities, or
network printer management applications such as HP Web Jetadmin).
HP Jetdirect
conguration page
The HP Jetdirect conguration page provides comprehensive print server status. It is an important diagnostic
tool, especially if network communication with the print server is not available.
The HP Jetdirect conguration page lists the status of your network and the HP Jetdirect print server. In most
HP Enterprise or Managed printers, an HP Jetdirect conguration page automatically prints when you print the
printer's Conguration page.
Refer to your printer documentation for instructions about printing conguration pages.
Reset to factory defaults
Use the following information when attempting to reset the HP Jetdirect print server to factory default values.
After you have congured the HP Jetdirect 2700w Print Server, the settings are saved in memory. If you lose
communication with the HP Jetdirect 2700w Print Server, or if it fails to operate correctly, you might need to reset
the print server to its factory-default conguration. This is called a cold reset
NOTE: Resetting the HP Jetdirect 2700w Print Server to factory-default settings will cause the print server to
lose its wireless connection to your network. Reconguration of wireless network settings and reinstallation of
the print server will be required.
Parameters on the HP Jetdirect 2700w Print Server can be reset to factory default values using the following
procedures.
HP Enterprise and Managed printer reset
In most cases, the HP Jetdirect 2700w Print Server is reset to factory defaults when factory settings are reset on
the printer.
Troubleshooting
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