HP Jetdirect 2700w USB Wireless Print Server Setup Guide
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Table of contents 1 Install an HP Jetdirect 2700w USB Wireless Print Server ................................................................................... 1 Step one: Collect what is needed for installation .................................................................................................. 1 Step two: Update the printer firmware .................................................................................................................
Network protocols ............................................................................................................................. 14 Network address ............................................................................................................................... 14 Hardware address ............................................................................................................................. 14 Appendix B Solution summary ............................................
Ukraine RoHS ..................................................................................................................................... 27 Turkey RoHS ...................................................................................................................................... 27 China RoHS ........................................................................................................................................ 27 Appendix E Service and support ..............................
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1 Install an HP Jetdirect 2700w USB Wireless Print Server ● Step one: Collect what is needed for installation ● Step two: Update the printer firmware ● Step three: Connect the HP Jetdirect to the printer ● Step four: Enable wireless printing ● For more information Thank you for purchasing the HP Jetdirect 2700w USB Wireless Print Server.
NOTE: To view a list of supported printers, go to Printers that can use HP Jetdirect print servers and NFC/wireless accessories. ● For Windows systems, make sure the latest driver or software available for the printer is installed. Go to www.hp.com/support to download it. ● Make sure the printer has the latest firmware installed. ● For wireless connections, make sure you have an access point, wireless router, or Apple AirPort base station.
3. When prompted, reboot the printer. This will enter the printer into Wireless Configuration mode. 4. From the Home screen on the printer control panel, select the wireless icon line displays, print a ‘How to Connect’ page from the main menu. and select Print. For 4– NOTE: If a USB error is displayed on the control panel, then make sure the latest printer firmware is installed. 5. Check the printed page to make sure the HP Jetdirect is successfully connected.
c. Under the General section, select Wireless Wizard. NOTE: You might need to type a password if security is enabled on the network. d. When prompted, set the security level. NOTE: HP printers with two or more network interfaces cannot bridge, route, or switch data. ● WPA – Most common type of Wireless Network Security. A single password for all users connecting to the Wireless Network. ● WPA – Enterprise (802.1x) – More advanced Network Security.
4. Select Authentication, select the security level provided by your system administrator previously, and then select Save. 5. If you selected WPA-PSK as the authentication type, then set the password. a. Select Configure PSK and then select Pass-Phrase. b. Type the password provided by your system administrator previously, and then select Save. 6. If the printer is in Config mode, reboot the printer to return the printer to a Ready state. 7.
6 Chapter 1 Install an HP Jetdirect 2700w USB Wireless Print Server ENWW
2 Troubleshooting ● HP Jetdirect configuration page ● Reset to factory defaults ● Network computers cannot communicate with the printer ● Configured channel does not match the configuration page ● Improve reception and performance This chapter provides basic troubleshooting information. Additional information is provided in the HP Jetdirect Print Servers Administrator’s Guide Addendum.
NOTE: Resetting the HP Jetdirect 2700w Print Server to factory-default settings will cause the print server to lose its wireless connection to your network. Reconfiguration of wireless network settings and reinstallation of the print server will be required. Parameters on the HP Jetdirect 2700w Print Server can be reset to factory default values using the following procedures.
● The computer is within range of the HP Jetdirect 2700w Print Server. ● If the HP Jetdirect 2700w Print Server is in peer-to-peer mode, there are fewer than six devices total. ● If you are initially setting up the HP Jetdirect 2700w Print Server, and the connection fails after entering the configuration settings, reset the print server to factory-default settings (cold reset) and try again.
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A Glossary ● Wireless LAN terms and concepts ● Network printing terms and concepts Wireless LAN terms and concepts Access point An access point is a device that typically serves as a bridge or gateway between wireless devices and the devices on a cabled network. An access point must be able to receive and forward network traffic between wireless and cabled network devices. Multiple access points can act as repeaters to extend the range of a wireless network.
Encryption Wireless networks use radio signals for network communications, which can be easily monitored by someone eavesdropping on the network. To deter eavesdropping and to help ensure data privacy, encryption of wireless communications should be used. For HP Jetdirect print servers in their factory-default state, encryption of wireless communications is disabled. However, the print servers support wi-fi protected access (WPA/WPA2) and other popular dynamic encryption protocols.
● No security. No encryption or authentication is used. Open system. Your wireless network does not require device authentication or security to access the network. However, your network might use WEP encryption keys for data privacy. ● WEP-Personal. Each device on your wireless network uses a shared encryption key (a shared password value) for network access and communication. Each device on the network must use the same key. The HP Jetdirect print server supports IEEE 802.
Peer-to-peer (direct mode) printing On a peer-to-peer network, dedicated network servers are not used. Instead, an HP Jetdirect-connected network printer is installed on each client computer that sends print jobs directly to the printer. Network protocols For network computers and printers to communicate on a network, they must use a common language, or network protocol. The HP Jetdirect print server can support different network protocols simultaneously.
B Solution summary ● HP support software ● Embedded services ● Supported network protocols HP support software Table B-1 HP support software ● HP Web Jetadmin software (TCP/IP networks) ● HP Embedded Web Server ● HP network printing setup software ◦ HP LaserJet Utility for Macintosh (Mac OS) Embedded services Key services embedded in the HP Jetdirect 2700w Print Server are listed below. For the latest features and services, visit www.hp.com/support/jd2700w.
Table B-2 Embedded services ● ● ● ◦ HP Embedded Web Server, HTTP (TCP port 80) ◦ HP Embedded Web Server, HTTPS (TCP port 443) ◦ IP Security (IPsec) ◦ Fleet configuration Printing ◦ Raw IP printing (HP-proprietary TCP ports 9100, 9101, 9102) ◦ LPD printing (TCP port 515) ◦ IPP printing (TCP port 631) ◦ FTP printing (TCP ports 20, 21) ◦ WS Print (Microsoft Web Services) Security ◦ SNMP v3 ◦ SSL/TLS ◦ 802,1X authentication: WEP, WPA, WPA2, LEAP, PEAP, and EAP-TLS ◦ Kerberos ◦ Acc
Table B-3 Supported network protocols Supported network protocols Typical network printing environments1 TCP/IPv4 (Direct Mode printing) Microsoft Windows Server 2003 (32- and 64-bit), Windows Server 2008 (32- and 64bit), Windows 7 (32- and 64-bit), Windows Vista (32- and 64-bit), and Windows XP (32- and 64-bit) Microsoft Terminal Server and Citrix MetaFrame environments2 Mac OS 10.4 and later UNIX and Linux, including: HP-UX 10.2, 11.x, 11.i, Sun Microsystems Solaris 2.
18 Appendix B Solution summary ENWW
C Specifications ● Network (for print server setup) ● Electrical ● Environmental ● Electromagnetic ● Acoustic ● Radio characteristics ● Safety ● Wireless telecommunications Network (for print server setup) HP Jetdirect USB 2.0 compliant connector. Electrical Electrical power is supplied by the printer's rear USB host port. 500ma maximum @ 5.
Electromagnetic ● FCC Title 47 CFR Part 15 Class B for Ethernet (USA) ● ICES-003 Class B (Canada) ● VCCI Class B (Japan) ● AS/NZS3548 Class B (Australia, New Zealand) ● EN55022/CISPR-22 Class B (EU, international) ● CNS 13438 Class B (Taiwan) ● Korean EMI Law, No. 1996-98 Class B (Korea) Acoustic Not applicable. Radio characteristics HP subassemblies The HP Jetdirect 2700w Print Server is designed for operation for radio frequencies in the license-free 2.4 GHz band.
Wireless telecommunications This product complies with: ENWW ● EN 300 328 ● EN 301 489–17 ● FCC 15.
22 Appendix C Specifications ENWW
D Regulatory statements ● FCC regulations ● Regulatory Model Identification Number ● Canada - Industry Canada ICES-003 Compliance Statement ● Regulatory wireless statements and required markings ● Environmental product stewardship program FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Canada - Industry Canada ICES-003 Compliance Statement CAN ICES-3(B)/NMB-3(B) Regulatory wireless statements and required markings ● Exposure to radio frequency radiation ● Notice to users in Argentina ● Notice to users in Brazil ● Notice to users in Canada ● Notice to users in China ● European Union regulatory notice ● Notice to users in Indonesia ● Notice to users in Korea ● Notice to users in Mexico ● Notice to users in Singapore ● Notice to users in South Africa ● Notice to users
Notice to users in Canada Notice to users in Canada/Note à l'attention des utilisateurs canadiens For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210, RSS GEN, and RSS-102 of Industry Canada. This Class B digital apparatus complies with Canadian ICES -003. Utiliser à l'intérieur.
Notice to users in Indonesia 10946/POSTAL/2009 1835 Notice to users in Korea Notice to users in Mexico No. de homologación: SCT: RCPHPSD09-0368 Notice to users in Singapore Complies with IDA Standards DB100427 Notice to users in South Africa Notice to users in the Ukraine Environmental product stewardship program HP is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product.
Disposal of waste equipment by users (EU and India) This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle.
28 Appendix D Regulatory statements ENWW
E Service and support ● HP limited warranty statement ● Local warranty statements ● Customer support ● Product accessibility HP limited warranty statement HP product Duration of limited warranty HP Jetdirect 2700w Print Server 1 Year HP Jetdirect software 90 Days HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards.
Local warranty statements Australia and New Zealand For consumer transactions in Australia and New Zealand: The warranty terms contained herein except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you. Customer support For warranty information, see HP limited warranty statement on page 29.
32 Appendix E Service and support ENWW