User Manual

Light behavior Cause and Solution

Both Ink Level icons are blinking with no segment, and the Ink

Alert light is blinking.

One of the following might have occurred.

—

Both cartridges are missing.

—

Both cartridges are installed improperly, or still have

plastic tape on them.

—

Both cartridges are incompatible or damaged.

Try the following solutions to solve the problem.

—

If there is no cartridge installed in the printer, install the

cartridges.

—

If both cartridges are installed in the printer, remove the

cartridges, make sure there is no plastic tape on them,

and then reinsert the cartridges securely.

—

Make sure that you are using the correct HP cartridges

for your printer.

—

If the error persists, replace the cartridges. For

information about how to replace cartridges, see Replace

cartridges on page 50.

ENWW Control panel error codes and status 91