R HP JetDirect Print Servers HP JetDirect Print Servers 600N/400N/500X/300X Administrator's Guide
Administrator’s Guide HP JetDirect Print Servers (600N/400N/500X/300X)
©Copyright Hewlett-Packard Company 2000 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number 5969-3521 First Edition, February 2000 software, at any time, without obligation to notify any person or entity of such changes. NOVELL, INC.
Table of Contents 1. Introducing the HP JetDirect Print Server Introduction ............................................................................. 1 Support Materials.................................................................... 3 Software, Driver, and Flash Image Upgrades ....................... 3 2. HP Software Solutions Summary Software Solutions Table ........................................................ 5 HP Web JetAdmin .................................................................
. Troubleshooting the HP JetDirect Print Server Introduction ........................................................................... 81 Resetting to Factory Defaults ............................................... 83 General Troubleshooting....................................................... 84 Troubleshooting an LPD UNIX Configuration .................... 94 Understanding the Ethernet Configuration Page (Internal MIO and EIO Print Servers) ..............................
1 Introducing the HP JetDirect Print Server Introduction HP JetDirect print servers allow you to connect printers and other devices directly to a network. By attaching directly to a network, devices can be conveniently located near users. In addition, a network connection allows data transfers to or from the device at network speeds. HP JetDirect internal print servers are installed in HP printers that have a compatible input/output (I/O) slot.
Supported Print Servers Unless otherwise specified, the features described in this guide support the following HP JetDirect print servers with firmware version x.08.03 or later. ● ● HP JetDirect 600N/400N internal print servers HP JetDirect 500X/300X external print servers Supported Networks HP JetDirect print servers support a variety of network protocol suites, including TCP/IP, IPX/SPX, DLC/LLC, and AppleTalk protocols.
Support Materials The manuals listed below are shipped with your print server or with printers that have factory-installed print servers. ● ● ● Getting Started Guide or equivalent printer documentation (shipped with printers that have factory-installed HP JetDirect print servers). This manual, the HP JetDirect Administrator’s Guide. The HP JetDirect Print Server Hardware Installation Guide (shipped with non-factory-installed print servers).
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2 HP Software Solutions Summary Software Solutions Table HP provides a variety of software solutions to set up or manage your HP JetDirect-connected network devices. See Table 2.
Table 2.1 Software Solutions (1 of 2) Operating Environment Function Remarks Install Network Printer wizard (Windows) Windows 95, 98, 2000 Windows NT 4.0 NetWare 3.x, 4.x, 5.0 Install a single network printer on a peer-to-peer or client-server network Simple printer installation Runs from CD-ROM More information: http://www.hp.com/ support/net_printing HP JetDirect Printer Installer for UNIX HP-UX 10.10, 10.20, 11.0, 11.10 Solaris 2.5.x, 2.
Table 2.1 Software Solutions (2 of 2) Operating Environment Function Remarks Printing via the Internet to Internet Printing Protocol (IPP)-enabled HP JetDirect-connected printers Allows economical distribution of high-quality hardcopy documents over the Internet, replacing fax, mail, and overnight services Internet Printer Connection Windows NT 4.0 (Intel) TCP/IP only Note: Internet printing software is included with Windows 2000. Requires HP JetDirect print server (firmware version X.07.
HP Web JetAdmin HP Web JetAdmin allows you to use a Web browser to install, view, manage, and diagnose devices connected to an HP JetDirect print server or any standard printer MIB devices. For information about a procedure or window in the HP Web JetAdmin software, see the online help. System Requirements HP Web JetAdmin software runs on Microsoft Windows NT 4.0, HP-UX, Solaris, Red Hat Linux, and SuSE Linux systems.
Installing HP Web JetAdmin Before installing the HP Web JetAdmin software, you must have domain administrator or root privileges: 1. Download the installation files from HP Customer Care Online at http://www.hp.com/go/webjetadmin/. 2. Follow the instructions on the screen to install the HP Web JetAdmin software. Note Installation instructions are also contained in the HP Web JetAdmin install file.
Configuring and Modifying a Device Using your browser, navigate to HP Web JetAdmin’s URL. For example: http://server.domain:port/ Follow the instructions on the appropriate home page to configure or modify your printer. Note You can also substitute the server.domain with the TCP/IP address. Removing HP Web JetAdmin Software To remove HP Web JetAdmin software from your web server, use the uninstall program provided with the software package.
● Use a supported Web Browser (such as Netscape Navigator or Microsoft Internet Explorer) to view the embedded web server on the HP JetDirect print server. Contact your network administrator to get the IP address or URL of the printer and browse to the print server’s web page. Click on the Internet Printing Install Wizard link. This link executes an installation wizard that automatically sets up a print path between your computer and the printer.
5. You will be prompted for a printer driver (the HP JetDirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer driver onto your system and follow the instructions on the screen. (You may need your printer CD-ROM to install the driver.) 6. To complete the print path setup, follow the instructions on the screen. Features Features and benefits provided by Internet printing include: ● High-quality, time-sensitive documents.
System Requirements ● Computer running Microsoft Windows NT 4.0 (Intel based) or Windows 2000 ● IPP-enabled HP JetDirect print server (firmware must be at revision x.07.16 or later) Supported Browsers Windows NT ● Microsoft Internet Explorer 4.0 with SP1 or later ● Netscape Navigator 4.06 or later Windows 2000 ● Microsoft Internet Explorer 5 Supported Proxies ● EN Web proxy with support for HTTP v1.
HP IP/IPX Printer Gateway for NDPS NDPS (Novell Distributed Print Services) is a printing architecture developed by Novell, in partnership with Hewlett-Packard. NDPS simplifies and streamlines the administration of network printing. It eliminates the need to set up and link print queues, printer objects, and print servers. Administrators can use NDPS to manage networked printers within the NetWare 4.11, NetWare 4.2, intraNetWare, and NetWare 5 environments.
Supported Clients Clients supported by the HP IP/IPX Printer Gateway: NetWare 5 with NDPS ● Novell Client 3.0 (or greater) for Windows 95/98 ● Novell Client 4.5 (or greater) for Windows NT NetWare 4.11, 4.2 with NDPS ● Novell Client 2.2 (or greater) for Windows 95 ● Novell Client 2.2 (or greater) for DOS and Windows (for Windows 3.1x support) The HP IP/IPX Printer Gateway is included with Novell NetWare 5 and supports NDPS 2.0. It also supports NetWare 4.11, 4.
EtherTalk or LocalTalk Networks (Mac OS) This section describes installing printer software for Mac OS-compatible computer systems. It also explains how to use the HP LaserJet Utility to configure HP printers connected to an AppleTalk network through an HP JetDirect print server. This section also explains how to use the Chooser to select and set up a Mac OS computer to print to your HP printer.
1. Insert the CD-ROM into the CD-ROM drive. 2. In the HP Installer window, double-click the installation icon for the software in the language you want. 3. Follow the instructions on the screen. For more information about configuring your printer driver, see the online documentation provided on the CD-ROM that came with the printer. Configuring the Printer The HP LaserJet Utility allows printer settings such as printer name and preferred zone to be configured from your Mac OS system.
Verifying Network Configuration To verify your current network configuration, print a configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer’s getting started guide for instructions. If your printer has a control panel, make sure a READY message appears on the control panel for at least 1 minute, then print the page. The current configuration is listed under AppleTalk Status on the configuration page.
3. Click Edit. The Set Printer Name dialog box appears. 4. Type the new name. Note The name may be up to 32 characters in length. A warning beep indicates that an illegal character was typed. 5. Click OK. Note If you try to name your printer the same name as another printer, an alert dialog box appears directing you to select another name. To select another name, repeat steps 4 and 5. 6. If your printer is on an EtherTalk network, continue with the next section, “Selecting a Zone.” 7.
Selecting a Zone The HP LaserJet Utility allows you to select a preferred zone for your printer on a Phase 2 EtherTalk network. Instead of your printer remaining on the default zone, which is set by the router, this utility lets you select the zone on which your printer appears. The zones on which your printer can reside are limited by your network configuration. The HP LaserJet Utility only enables you to select a zone that is already configured for your network.
Selecting Your Printer 1. Select the Chooser from the Apple menu. 2. Select the printer icon for use with your printer. If the appropriate printer icon does not appear in the Chooser, or you are not sure which icon to select for your printer, see “Installing the Printer Software” in this chapter. 3. If AppleTalk is not active, an alert dialog box appears on your screen. Select OK. The Active button turns on.
6. Click Setup or Create in the Chooser; then, if prompted, select the appropriate PostScript Printer Description file (PPD) for the printer. For more information, see the online documentation (HP LaserJet Printing Guide). 7. Set Background Printing to ON or OFF. If background printing is turned OFF when you send a print job to the printer, status messages appear on your screen and you have to wait until the messages clear before continuing your work.
3 TCP/IP Configuration Introduction To operate properly on a TCP/IP network, the HP JetDirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address. Depending on your printer and system, this can be done in the following ways: Note ● By downloading the data from a network-based UNIX server using BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) each time the printer is turned on.
● By using Dynamic Host Configuration Protocol (DHCP). This protocol is supported in HP-UX, Solaris, Red Hat Linux, SuSE Linux, Windows NT/2000 and Mac OS systems. (Refer to your network operating system manuals to verify that your operating system supports DHCP.) Note Linux and UNIX systems: For more information, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be loaded in the /etc directory.
● By browsing to the embedded Web server on the HP JetDirect print server and setting the configuration parameters. ● By manually entering the configuration data using the printer control panel keys. The control panel method allows you to configure only a limited subset of configuration parameters (IP address, subnet mask, default gateway address, and idle timeout). Therefore, control panel configuration is recommended only during troubleshooting or for simple installations.
Why Use BOOTP/TFTP Using BOOTP/TFTP to download configuration data has the following benefits: ● Enhanced configuration control of the HP JetDirect print server. Configuration by other methods, such as a printer control panel, are limited to select parameters. ● Ease of configuration management. Network configuration parameters for the entire network can be in one location. ● Ease of HP JetDirect print server configuration.
When the HP JetDirect print server is powered on, it broadcasts a BOOTP request that contains its MAC (hardware) address. A BOOTP server daemon searches the /etc/bootptab file for a matching MAC address, and if successful, sends the corresponding configuration data to the JetDirect print server as a BOOTP reply. The configuration data in the /etc/bootptab file must be properly entered. For a description of entries, see “Bootptab File Entries”.
Bootptab File Entries An example of a /etc/bootptab file entry for an HP JetDirect print server is provided below: picasso:\ :hn=picasso:ht=ether:vm=rfc1048:\ :ha=0060b0123456:\ :ip=13.10.10.248:\ :sm=255.255.255.0:\ :gw=13.10.10.1:\ :lg=13.10.10.3:\ :T144=“hpnp/picasso.cfg”: Note that the configuration data contains “tags” to identify the various HP JetDirect parameters and their settings. The tags are identified in Table 3.1. Table 3.
Table 3.1 Tags in the “bootptab” file (2 of 2) gw The gateway IP address tag. This address identifies the IP address of the default gateway (router) that the HP JetDirect print server will use for communications with other subnets. sm The subnet mask tag. The subnet mask will be used by the HP JetDirect print server to identify the portions of an IP address that specify the network/subnetwork number and the host address. lg The syslog server’s IP address tag.
# # Example of an HP JetDirect TFTP Configuration File # # Allow only Subnet 13.10.10 access to peripheral. # Up to four ‘allow’ entries can be written via TFTP. # Up to 10 ‘allow’ entries can be written via SNMP. # ‘allow’ may include single IP addresses. # allow: 13.10.10.0 255.255.255.0 # # # Disable Telnet # telnet: 0 # # Enable the embedded web server # ews-config: 1 # # Detect SNMP unauthorized usage # authentication-trap: on # # Send Traps to 13.10.10.1 # trap-dest: 13.10.10.
Table 3.2 describes parameters that may be included in the TFTP configuration file. Table 3.2 TFTP Configuration File Parameters (1 of 3) ews-config: Enables or disables the embedded web server on the HP JetDirect print server. To enable, set to 1. To disable, set to 0. idle-timeout: The number of seconds that an idle print data connection is allowed to remain open.
Table 3.2 TFTP Configuration File Parameters (2 of 3) contact: ASCII character string that identifies the person who administers or services the printer (SNMP sysContact object). This may include how to contact this person. The default contact is undefined. get-communityname: Specifies a password that determines which SNMP GetRequests the HP JetDirect print server will respond to. This is optional. The community name must be ASCII characters. The maximum length is 32 characters.
Table 3.2 TFTP Configuration File Parameters (3 of 3) telnet: If set to 0, this parameter instructs the print server not to allow incoming Telnet connections. To regain access, change the setting in the TFTP configuration file and power cycle the print server, or cold reset the print server to factory default values. If this parameter is set to 1, incoming Telnet connections are allowed. port: For multiport JetDirect print servers, identifies the port (1, 2, or 3) for port-specific commands.
UNIX Systems For more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to infinite. This ensures that print server IP addresses remain static until dynamic name services are provided.
Windows NT 4.0 Server To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps: 1. At the Windows NT server, open the Program Manager window and double-click the Network Administrator icon. 2. Double-click the DHCP Manager icon to open this window. 3. Select Server and select Server Add. 4. Type the server IP address, then click OK to return to the DHCP Manager window. 5. In the list of DHCP servers, click on the server you have just added, then select Scope and select Create. 6.
8. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select Scope and select Add Reservations to set up your printers as reserved clients. For each printer, perform the following steps in the Add Reserved Clients window to set up a reservation for that printer: a. Type the selected IP address. b. Obtain the MAC address or hardware address from the configuration page, and type this address in the Unique Identifier box. c. Type the client name (any name is acceptable). d.
c. You must now provide the IP address of the WINS server by doing the following: d. Select Value, then Edit Array. e. From the IP Address Array Editor, select Remove to delete any undesired addresses previously set. Then type in the IP address of the WINS server and select Add. f. Once the address appears in the list of IP addresses, select OK. This returns you to the DHCP Options window.
6. Enter the range of IP addresses for this scope (beginning IP address and ending IP address). Also, enter the subnet mask. then click Next. Note If subnetting is used, the subnet mask defines which portion of an IP address specifies the subnet and which portion specifies the client device. For more information, see Appendix A. 7. If applicable, enter the range of IP addresses within the scope to be excluded by the server. Then click Next. 8. Set the IP address lease duration for your DHCP clients.
11. Configure your printer with a reserved IP address within the DHCP scope: a. In the DHCP tree, open the folder for your scope and select Reservations. b. Click the Action menu and select New Reservation. c. Enter the appropriate information in each field, including the reserved IP address for your printer. (Note: the MAC address for your HP JetDirect-connected printer is available on the HP JetDirect configuration page.) d. Under “Supported types”, select DHCP only, then click Add.
3. You can modify the TCP/IP parameters via HP Web JetAdmin. If you manually provide an IP address when disabling DHCP via Telnet, the print server still releases its DHCP-provided IP address but does not send BOOTP and RARP configuration requests. Instead, it uses the configuration information you have provided. Therefore, if you provide the IP address you should also manually set all of the configuration parameters, such as subnet mask, default gateway, and idle timeout.
Using RARP This subsection describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP JetDirect print server and to supply the IP address to the print server. 1. Turn the printer off. 2. Log onto your UNIX or Linux system as a superuser. 3.
7. Edit the /etc/ethers file (/etc/rarpd.conf file in HP-UX 10.20) to add the LAN hardware address/station address (from the configuration page) and the node name for the HP JetDirect print server. For example: 00:60:b0:a8:b0:00 laserjet1 Note If your system uses Network Information Service (NIS), you need to incorporate changes to the NIS host and ethers databases. 8. Turn the printer on. 9. To verify that the card is configured with the correct IP address, use the ping utility.
Using the arp and ping Commands You can configure an HP JetDirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system. The protocol is not routable, that is, the workstation from which the configuration is made must be located on the same network segment as the HP JetDirect print server.
where is the desired IP address to be assigned to the print server. The arp command writes the entries to the arp cache on the workstation, and the ping command configures the IP address on the print server. For example: ● In Windows NT 4.0 or Windows 2000 arp -s 13.32.8.98 00-b0-60-a2-31-98 ping 13.32.8.98 ● In UNIX arp-s 13.32.8.98 00:b0:60:a2:31:98 ping 13.32.8.98 Note Once the IP address has been set on the print server, additional arp and ping commands will be ignored.
Using Telnet This subsection describes how to configure the print server using Telnet. Note To use Telnet commands with the HP JetDirect print server, a route must be available from your workstation to the print server. Simplistically, this means that there must be a match between the network identification of your system to that of the HP JetDirect print server.
To set configuration parameters, you must set up a Telnet connection from your system to the HP JetDirect print server. 1. Type the following at the system prompt: telnet where may be the assigned address from BOOTP, RARP, DHCP, the printer control panel, or the default IP address. The default IP address is 192.0.0.192. The is listed on the JetDirect configuration page. 2.
Note The Present Config field in the Telnet Configuration menu describes how the HP JetDirect print server is configured. For example, if the HP JetDirect print server is configured by your BOOTP server, the menu will contain the line, “present config=BOOTP.” Other possible configuration types are RARP, DHCP, or Telnet/Front Panel. Note On Windows systems local echo should be selected. To determine if local echo is enabled, perform the following: ● Windows 95/98/NT: Click Terminal and Preferences.
5. Repeat step 4 to set any additional configuration parameters. 6. When you have finished typing the configuration parameters, type: quit and press [Enter] to activate the configuration parameters. To exit without activating parameters, type exit and press [Enter]. Telnet Configuration Parameter Examples The examples in Table 3.3 show how to use Telnet configuration commands. Note If a parameter is supplied by the DHCP server, its value cannot be changed using Telnet without disabling DHCP.
Table 3.3 Telnet Configuration Parameter Examples (1 of 2) IP Address Parameter Example ip: 13.32.11.24 where ip identifies the parameter and 13.32.11.24 specifies the address for the printer. By typing this parameter, you can overwrite the IP address used to make the Telnet connection with one you have selected. Subnet Mask Example subnet-mask: 255.255.255.0 where subnet-mask identifies the parameter and 255.255.255.0 specifies the subnet mask. Default Gateway Example default-gw: 13.32.11.
Table 3.3 Telnet Configuration Parameter Examples (2 of 2) Port and Banner Page Example port:2 banner:0 For multiport JetDirect print servers, ‘port’ specifies the port that you want to enable or disable a banner page. (In this example, disable banner page on port 2.) The default port is port 1. Set Community Name Example set-cmntyname: my_network where set-cmnty-name identifies the parameter and my_network specifies the name you want to set.
Using Telnet to Erase the Existing IP Address To erase the IP address during a Telnet session: 1. Type cold-reset, then press [Enter]. 2. Type quit, then press [Enter] to exit Telnet. Note This procedure resets all TCP/IP parameters, but only affects the TCP/IP subsystem. After this has been done the print server should be power cycled. Parameters for other subsystems such as IPX/SPX (Novell NetWare) or AppleTalk are not affected.
Using the Printer Control Panel This subsection describes how to configure the HP JetDirect internal print server using the printer's control panel. If configuration of the HP JetDirect print server is supported from your printer control panel, you can set the network configuration parameters listed below.
Table 3.4 Print Server Parameters (1 of 2) JetDirect Internal Print Server Menu Item Description CFG NETWORK=NO* Selects whether or not you want to access the JetDirect menu items. NO* (default) indicates you do not want to access the menu. You must change this to YES* each time you want to access the JetDirect EIO menu. IPX/SPX=ON* Identifies whether the protocol stack is enabled or disabled. The default is ON*. Change this to OFF* to disable this protocol.
Table 3.4 Print Server Parameters (2 of 2) JetDirect Internal Print Server Menu Item Description CFG TCP/IP=NO* Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters. In the TCP/IP menu, you can specify BOOTP=YES* for TCP/IP parameters to be automatically configured by a BootP or DHCP server when the printer is turned on.
Moving to Another Network When moving an HP JetDirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network. You may change the IP address of the print server to one that can be used on the new network, or erase the current IP address and configure another address after you are installed on the new network.
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4 Configuring for LPD Printing Introduction The HP JetDirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP JetDirect print server for use with various systems that support LPD printing.
About LPD Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP JetDirect print server functionality supports LPD include: ● ● ● ● ● ● ● Berkeley-based (BSD) UNIX systems HP-UX Solaris IBM AIX Linux Windows NT/2000 Mac OS The UNIX configuration examples in this section show the syntax for BSD-based UNIX systems. The syntax for your system may vary.
The LPD programs and protocol include the following: Table 4.1 LPD Programs and Protocols Program Name Purpose of Program lpr Queues jobs for printing lpq Displays print queues lprm Removes jobs from print queues lpc Controls print queues lpd Scans and prints the files if the specified printer is connected to the system. If the specified printer is connected to another system, this process forwards the files to an lpd process on the remote system where the files are to be printed.
● The LAN hardware address (or station address) of the print server. This address is printed with print server status information on the HP JetDirect configuration page and is of the form: LAN HW ADDRESS: xxxxxxxxxxxx where x is a hexadecimal digit (for example, 001083123ABC). ● An IP address configured on the HP JetDirect print server. LPD Setup Overview The following steps are necessary to configure the HP JetDirect print server for LPD printing: 1. Setting up IP parameters. 2.
Step 2. Setting Up Print Queues You must set up a print queue for each printer or printer personality (PCL or PostScript) you use on your system. Also, different queues are required for formatted and unformatted files. The queue names text and raw in the following examples (see rp tag) have special meanings. Table 4.
LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ (this should be text, raw, or auto) :lf=/usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name: where printer_name identifies the printer to the user, node_name identifies the printer on the network, and remote_printer_name_argument is the print queue designation.
If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data. Make sure your users know the printer names for the printers, since they must type those names on the command line for printing. Create the spooling directory by making the following entries.
Configuring Print Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files. Before you execute the SAM program, select an IP address for the HP JetDirect print server and set up an entry for it in the /etc/hosts file on your system running HP-UX. 1. Start the SAM utility as a superuser. 2. Select Peripheral Devices from the Main menu. 3.
10. Click OK and select Exit from the List menu. 11. Select Exit Sam. Note By default, the lpsched is not running. Make sure you turn the scheduler on when you set up your print queues. Printing a Test File To verify that the printer and print server connections are correct, print a test file. 1. At the UNIX system prompt type: lpr -Pprinter_name file_name where printer_name is the designated printer and file_name refers to the file to be printed.
2. To get print status, type the following at the UNIX prompt: lpq -Pprinter_name where printer_name is the designated printer. Examples (for BSD-based systems): lpq -Ptext1 lpq -Praw1 For HP-UX systems, substitute lpstat for lpq -P to get print status. This completes the process for configuring the HP JetDirect print server to use LPD. LPD on Windows NT/2000 Systems This section describes how to configure Windows NT/2000 networks to use the HP JetDirect LPD (Line Printer Daemon) services.
1. To check whether you have Microsoft TCP/IP Printing protocol and TCP/IP printing support: ■ Windows 2000—Click Start, Settings, Control Panel. Then double-click the Network and Dial-up Connections folder. Select the Local Area Connection for your network, then click the File menu and select Properties. If Internet Protocol (TCP/IP) is listed and enabled in the list of components used by this connection, the necessary software is already installed.
3. Enter TCP/IP configuration values for the computer: ■ Windows 2000—On the General tab in the Local Area Connection Properties window, select Internet Protocol (TCP/IP) and click Properties. ■ NT 4.0—You may be automatically prompted for TCP/IP configuration values. If not, select the Protocols tab in the Networks window and select TCP/IP Protocol. Then click Properties. If you are configuring a Windows server, type the IP address, default gateway address, and subnet mask in the appropriate spaces.
Configuring a Network Printer for Windows 2000 Systems Set up the default printer by performing the following steps. 1. Verify that the Print Services for Unix is installed (required for LPR port availability): a. Click Start, Setup, and Control Panel. Double-click the Network and Dial-up Connections folder. b. Click the Advanced menu and select Optional Networking Components. c. Select and enable Other Network File and Print Services. d. Click Details, and verify that Print Services for Unix is enabled.
Note The HP JetDirect print server treats text files as unformatted text or ASCII files. Files that are raw are formatted files in PCL, PostScript, or HP-GL/2 printer languages. For HP JetDirect external print servers with three ports, use raw1, raw2, raw3, text1, text2, text3 or auto1, auto2, auto3 to specify the port. 7. Select the Manufacturer and Printer model. (If necessary, click Have Disk and follow the instructions to install the printer driver.) Click Next. 8.
5. Select LPR Port, and click New Port. 6. In the Name or address of server providing lpd box, type the IP address or name of the HP JetDirect print server. Note NT clients can enter the IP address or name of the NT server that is configured for LPD printing. 7. In the Name of printer or print queue on that server box, type (in lower case) raw, text, or auto. Then click OK. The HP JetDirect print server treats “text” files as unformatted text or ASCII files.
Verifying the Configuration From within Windows NT, print a file from any application. If the file prints correctly, the configuration was successful. If the print job is not successful, try printing directly from DOS using the following syntax: lpr -S -P filename where ipaddress is the IP address of the print server, queuename is the name “raw” or “text” and filename is the file you wish to print.If the file prints correctly, the configuration was successful.
1. Double-click HP LaserJet Utility in the HP LaserJet folder. 2. Click the Settings button. 3. Select TCP/IP from the scrolling list and then click Edit. 4. Select the desired option. You can automatically obtain the TCP/IP configuration from either the DHCP server or the BOOTP server, or you can manually specify the TCP/IP configuration. Setting Up Mac OS To configure a computer for LPR printing, do the following: 1. Launch the Desktop Printer Utility. 2. Select Printer (LPR) and click OK. 3.
5. Enter the printer's IP address or domain name for Printer Address. 6. Enter the queue name, if used. Otherwise, leave it blank. Note The queue name is typically raw. For a three-port HP JetDirect external print server, the name should be raw1, raw2, or raw3 depending on the port to which the printer is attached. 7. Click Verify to verify that the printer was found. 8. Click OK or Create, depending on your version of the Desktop Printer Utility. 9.
5 FTP Printing Introduction FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP JetDirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP JetDirect FTP server which in turn passes the print file to the printer. The HP JetDirect FTP server can be enabled or disabled through a configuration utility, such as Telnet.
Print Files The HP JetDirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session. For formatted print files, use binary (image) type transfers.
Data Connection A second connection, a data connection, is created each time a file is transferred between the client and the FTP server. The client controls the creation of a data connection by issuing the commands that require a data connection (such as FTP ls, dir or put commands). Although the ls and dir commands are always accepted, the HP JetDirect FTP server supports only one data connection for printing at a time.
If the connection is successful, the HP JetDirect model and firmware version will be displayed. After a successful connection, the user is prompted for a login name and password. The default is the client’s login name. The JetDirect FTP server will allow any user name. Passwords are ignored. If login is successful, a message “230” will be displayed on the client system. In addition, the available HP JetDirect ports for printing will be displayed.
Table 5.1 User Commands for HP JetDirect FTP Server Command Description user specifies a user. Any user will be accepted and can print to the selected port. cd selects a port number for printing. For HP JetDirect single-port print servers, only port1 is available. For multiport print servers, specify port1 (default), port2, or port3. cd/ / specifies the root directory of the HP JetDirect FTP server.
Example of an FTP Session This is an example of a typical FTP printing session: System> ftp 150.10.2.101 Connected to 150.10.2.101. 220 JD FTP Server Ready Name (150.10.2.101:root): Kelli 331 Username OK, send identity (email name) as password. Password: 230- Hewlett-Packard J3265A FTP Server Version 1.
6 Troubleshooting the HP JetDirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP JetDirect print server. A flowchart guides you to the correct procedures for troubleshooting the following: ● ● ● Printer problems HP JetDirect hardware installation and connection problems Network related problems This chapter also helps you to understand your HP JetDirect print server configuration page.
● ● The diagnostics tools and utilities provided with your network software (such as the PCONSOLE or NWADMIN utility provided with Novell NetWare software, or the ping command provided with UNIX systems) A printer configuration page Note Frequently asked questions about installing and configuring HP JetDirect print servers can be found at HP Customer Care Online at http://www.hp.com/support/net_printing.
Resetting to Factory Defaults Parameters on the HP JetDirect print server (for example, the IP address) can be reset to factory default values using the following procedures: ● HP LaserJet Printer with Internal (MIO/EIO) Print Server Reset the HP JetDirect internal print server by resetting the printer. For instructions on resetting your printer, see the printer manuals. CAUTION ● Resetting the printer will reset all printer settings to their factory defaults.
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 6.
Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is ready to print. 1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the problem persists, you may have a defective power cable, power source, or printer. 2. Is the printer online? The online light should be lit. If it is not, press the appropriate key to place the printer online. 3.
Procedure 2: Printing an HP JetDirect Configuration Page The HP JetDirect configuration page is an important troubleshooting tool. The information on this page reveals the status of your network and the HP JetDirect print server. The ability to print a configuration page provides an indication that the printer is operating correctly. See the end of this chapter for descriptions of the information on the configuration pages. Check the following items if the configuration page does not print. 1.
Procedure 3: Resolving Printer Display Error Messages Check the following information to resolve network related error messages that appear on the printer control panel display. This information assumes you have already printed a configuration page. 1. Does 18 MIO NOT READY or 23 MIO NOT READY appear on the printer display? ■ ■ ■ If you are using thin Ethernet coaxial cable, a cabling problem has been detected. Verify the network cabling, connections, and router configurations.
4. Does a 40 ERROR appear on the display? The HP JetDirect print server detected a break in the data communications. When this error occurs, the printer goes offline. A break in communications may result from the physical network connection being disrupted or the server going down. If your printer has “auto continue” and it is set to “OFF,” you must press the appropriate key ([Continue], for example) on the printer after the communications problem is solved to put the printer back online.
If the message persists after you have removed the HP JetDirect print server, the problem may be with the printer. See the printer manual for more information. If the message does not persist, and it was an 80 SERVICE message, the problem is with the HP JetDirect print server and you may need to replace it. See the replacement instructions in your warranty. For information on other messages, see the printer manual.
Procedure 4: Resolving Printer Communication Problems with the Network Check the following items to verify that the printer is communicating with the network. This information assumes you have already printed a configuration page. 1. Is there any physical connection problems between the workstation or file server and the HP JetDirect print server? Verify network cabling, connections, and router configurations. 2.
5. Are other users able to print? The problem may be workstation specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 6. If other users are able to print, are they using the same network operating system? Check your system for proper network operating system setup. 7. Is your protocol enabled? Check the STATUS line for your protocol on the JetDirect configuration page.
11. If you are using Apple EtherTalk or LocalTalk, does the printer appear in the Chooser? ■ ■ ■ ■ Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration page. Confirm the network settings for the printer using the printer control panel (for printers with control panels). See the troubleshooting section in the online help for the HP LaserJet Utility. Verify the printer has the PostScript option installed.
14. If you are using Microsoft Windows NT 4.0, does the printer appear in the Add a Hewlett-Packard Network Peripheral Port dialog box? ■ ■ ■ Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration page. Confirm the network settings for the printer using the printer control panel (for printers with control panels).
Troubleshooting an LPD UNIX Configuration The troubleshooting steps below describe how to troubleshoot printing problems you may have with the HP JetDirect print server. 1. Print a JetDirect configuration page. 2. Verify that the IP configuration values are correct. If they are not, reconfigure the HP JetDirect print server. 3. Log onto the host system and type: ping where is the IP Address assigned to the printer. 4.
7. If the test file prints but is formatted incorrectly, do the following: ■ Check :rp tag in printcap file. Example 1 (suggested name for an ASCII or text printer): text | lj1_text:\ :lp=:\ :rm=laserjet1:\ :rp=text:\ :lf=/usr/spool/lpd/ERRORLOG:\ :sd=/usr/spool/lpd/lj1_text: Example 2 (suggested name for PostScript, PCL, or HP-GL/2 printers): raw | lj1_raw:\ :lp=:\ :rm=laserjet:\ :rp=raw:\ :lf=/usr/spool/lpd/ERRORLOG:\ :sd=/usr/spool/lpd/lj1_raw: 8.
Understanding the Ethernet Configuration Page (Internal MIO and EIO Print Servers) This section describes the Ethernet/802.3 configuration page for HP JetDirect internal print servers. Chapter 7, “HP JetDirect Configuration Page Messages,” contains tables of corresponding configuration page messages listed by network operating system. The networking section of the Ethernet/802.3 configuration page is divided into seven sections. The item numbers in the following table correspond to the callouts in Figure 6.
Table 6.1 MIO and EIO Ethernet Configuration Pages (Internal Print Servers) (2 of 2) Item Description Troubleshooting Information 5 Apple EtherTalk/LocalTalk status information (Table 7.2) This lists information including whether or not the AppleTalk protocol is working correctly, or whether or not the protocol is even enabled. The NET and NODE information can be used to verify that the printer is communicating correctly on the network.
Figure 6.2 Ethernet Configuration Page (Internal MIO Print Servers) Figure 6.
Understanding the Token Ring Configuration Page (Internal MIO and EIO Print Servers) Use the information in this section if you have connected your printer to a Token Ring (802.5) network with an HP JetDirect internal print server. Chapter 7, “HP JetDirect Configuration Page Messages,” contains tables of corresponding configuration page messages listed by network operating system. The networking section of the Token Ring configuration page is divided into seven sections.
Table 6.2 Token Ring Configuration Page Troubleshooting (Internal Print Servers) (1 of 2) Item Description Troubleshooting Information 1 HP JetDirect product information (Table 7.5) This section provides product identification and port selection information. 2 HP JetDirect print server status information (Table 7.5) This lists error conditions or Ready. 3 Network statistics (Table 7.5) This is an example of a network with good hardware and plenty of bandwidth.
Table 6.2 Token Ring Configuration Page Troubleshooting (Internal Print Servers) (2 of 2) Item Description Troubleshooting Information 6 TCP/IP status information (Table 7.3) This lists information that should be checked for accuracy when troubleshooting, such as TCP/IP status, IP Address, Subnet Mask, and Default Gateway.
Figure 6.4 Token Ring Configuration Page (Internal MIO Print Servers) Figure 6.
Understanding the Ethernet and Token Ring Configuration Pages (External Print Servers) This section describes the Ethernet/802.3 and Token Ring/802.5 configuration page for HP JetDirect external print servers. The networking section of each configuration page is divided into sections. The item numbers in the following table correspond to the callouts in Figures 6.6 through Figure 6.8. The table references correspond to tables in Chapter 7. Table 6.
Table 6.3 Ethernet and Token Ring Configuration Pages (External Print Servers) (2 of 2) Item Description Troubleshooting Information 5 DLC/LLC configuration messages (Table 7.4) Status for the DLC/LLC protocol. 6 TCP/IP status information (Table 7.3) TCP/IP status, IP address, BOOTP server, and other configuration information. 7 Apple EtherTalk status information (Table 7.3) (Ethernet only) If the AppleTalk protocol is working properly, or if it is enabled.
Figure 6.
Figure 6.
Figure 6.
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7 HP JetDirect Configuration Page Messages Introduction This chapter describes the messages, network statistics, and status that can be printed on a configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer’s getting started guide for instructions. These messages include configuration information and error messages for each network operating system.
Table 7.1 Novell NetWare Configuration Messages (1 of 2) Message Description IPX/SPX STATUS: Indicates the current IPX/SPX protocol status. DISABLED indicates that IPX/SPX was manually disabled. READY indicates the HP JetDirect print server is awaiting data. INITIALIZING indicates that the print server is registering the node address or name. Code is in the middle of a download. MODE: The mode used by the print server.
Table 7.1 Novell NetWare Configuration Messages (2 of 2) Message Description PORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the node address or name/type. SERVER NAME: The name of the NetWare file server or print server. If no name is displayed, the JetDirect print server has not been configured. If the message “UNABLE TO FIND FILE SERVER” appears in the “IPX/SPX STATUS:” section of the configuration page (see Table 7.
Table 7.2 Apple EtherTalk/LocalTalk Configuration Messages Message Description APPLETALK STATUS: Current AppleTalk status. DISABLED indicates that EtherTalk was manually disabled. LocalTalk is always enabled. READY indicates that the HP JetDirect print server is awaiting data. INITIALIZING indicates that the print server is registering the node address or name.
Table 7.3 TCP/IP Configuration Messages (1 of 2) Message Description TCP STATUS: Current TCP status. DISABLED: Indicates that TCP/IP was manually disabled. READY: Indicates the HP JetDirect print server is awaiting data. INITIALIZING: Indicates that the print server is searching for the BOOTP server, or trying to get the configuration file through TFTP. NOT IN USE: Code is in the middle of a download. HOST NAME: The host name configured on the print server. It may be truncated.
Table 7.3 TCP/IP Configuration Messages (2 of 2) Message Description SNMP GET CMTY NAME: ALL or SPECIFIED Indicates whether or not an IP SNMP get community name has been configured for the print server. This parameter is omitted when the print server is configured from the printer's control panel. ALL indicates that the print server will accept all SNMP community names for GetRequests. SPECIFIED indicates that a specific SNMP get community name is configured.
Table 7.4 DLC/LLC Configuration Messages Message Description DLC/LLC STATUS: Current DLC/LLC status: DISABLED: Indicates that DLC/LLC was manually disabled through the printer's control panel (if available). DISABLED: Indicates that LAN Server was manually disabled through the printer's control panel (if available). READY: Indicates the HP JetDirect print server is awaiting data. NOT IN USE: Code is in the middle of a download. SERVER ADDRESS: Table 7.
Table 7.5 General HP JetDirect Messages (2 of 15) Message Description BAD BOOTP TAG SIZE The tagsize in a vendor specific field in the BOOTP reply is either 0, or greater than the remaining number of unprocessed bytes in the vendor specified area. BAD LENGTH RCVD: Total number of frames missed because they were too long for the HP JetDirect print server to receive. BAD PACKETS RCVD: Total number of frames (packets) received by the HP JetDirect print server with errors.
Table 7.5 General HP JetDirect Messages (3 of 15) Message Description DATA RATE: 4 Mbps 16 Mbps JUMPER ERROR The Token Ring data rate at which the HP JetDirect print server can transfer information. This setting should be either 4 or 16 Megabits per second (4 or 16 Mbps), depending on your network configuration. If the DATA RATE field displays JUMPER ERROR (older HP JetDirect print servers), check the jumper switch setting on the HP JetDirect print server.
Table 7.5 General HP JetDirect Messages (4 of 15) Message Description FIRMWARE REVISION: X.XX.XX The firmware revision number of the HP JetDirect print server currently installed in the printer. FRAME COPIED RCVD: Total number of Token Ring frames received with the frame copy error indicated in the Frame Status (FS) field. FRAMING ERROR Check the network topology and verify all cable segments. Check for damaged cables.
Table 7.5 General HP JetDirect Messages (5 of 15) Message Description INVALID TRAP DEST ADDRESS One of the SNMP trap (Trap PDU) destination IP addresses specified for the HP JetDirect print server (through TFTP) is an invalid IP address for specifying a single node. I/O CARD INITIALIZING (INIT) The HP JetDirect print server is initializing the network protocols. For more information, see the network operating system status line on the configuration page.
Table 7.5 General HP JetDirect Messages (6 of 15) Message Description LAN ERROR-JUMPER The data rate switch on the HP JetDirect print server is set incorrectly. For instructions on setting the data rate switch, see the hardware installation guide for your print server. LAN ERROR-LOSS OF CARRIER Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP JetDirect print server.
Table 7.5 General HP JetDirect Messages (7 of 15) Message Description LAN ERROR-TRANSMITTE R OFF There may be a problem with your network cabling or the HP JetDirect print server. Check the cabling and BNC “T” connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the printer off, then on again. If the error persists, there is a problem with the HP JetDirect print server.
Table 7.5 General HP JetDirect Messages (8 of 15) Message Description NDS CONNECTION STATE ERROR The HP JetDirect print server cannot change the NDS connection state. Check licenses on the spooling server. NDS ERR: CANNOT READ Q HOST Cannot locate the file server on the network. The server may not be running at this time or a communications problem may exist. NDS ERR: CHANGE PSSWD FAILED Cannot modify the print server password to the value expected by the HP JetDirect print server.
Table 7.5 General HP JetDirect Messages (9 of 15) Message Description NDS PRINT SERVER NAME ERROR The print server object cannot be located in the specified NDS context. NDS PRINTER OBJ NOTIFY ERR The list of notification objects assigned to the printer object cannot be located. NDS PRNT SRVR PUBLIC KEY ERR Print Server Object Name mismatch. Verify object names. NDS PS PRINTER LIST ERROR Cannot locate a list of printers objects that should be assigned to the print server object.
Table 7.5 General HP JetDirect Messages (10 of 15) Message Description PARALLEL PORT X: CENTRONICS indicates a standard parallel connection that transfers data in one direction only (to the printer). BIDIRECTIONAL indicates a parallel connection that supports bidirectional communications. BITRONICS indicates a parallel connection that supports bidirectional communications. ECP_MLC or ECP_MLC2 indicates a bidirectional parallel connection (IEEE-1284) that supports an enhanced capabilities port.
Table 7.5 General HP JetDirect Messages (11 of 15) Message Description PRINTER NUMBER IN USE The printer number assigned to the printer is already in use by another printer. Assign an unused printer number. This may also occur when a printer is power cycled, in which case the error goes away after the print server times out and detects the lost connection. PRINTER NUMBER NOT DEFINED The printer number you assigned to the remote printer has not been defined.
Table 7.5 General HP JetDirect Messages (12 of 15) Message Description SIGNAL LOSS The HP JetDirect print server has detected a loss of signal on the ring. Check the cable from the HP JetDirect print server to the network and check the wiring concentrator. or A signal loss condition has been detected at the HP JetDirect print server receiver input during the open process (either when wrapped or inserted onto the ring).
Table 7.5 General HP JetDirect Messages (13 of 15) Message Description TRYING TO CONNECT TO SERVER The HP JetDirect print server is trying to connect to the print server or NetWare file server after being configured. Wait for the print server to establish a connection with the print or file server. TURN PRINTER OFF/ON This message may appear after you upgrade to a new version of firmware.
Table 7.5 General HP JetDirect Messages (14 of 15) Message Description UNABLE TO GET NDS SRVR ADDR The NDS server address cannot be located or accessed. UNABLE TO LOGIN A failure was detected when the HP JetDirect print server tried to log onto the file server. This could be caused by the print server object not existing on the file server, or because of a security check that prevents the print server from logging in. Make sure the file server name and print server object name are correct.
Table 7.5 General HP JetDirect Messages (15 of 15) Message Description UNKNOWN NCP RETURN CODE The HP JetDirect print server encountered an unexpected fatal error after it had successfully connected to the file server. A wide variety of failures could produce this error message, including a downed file server or a network router failure. UNSENDABLE PACKETS: Total number of frames (packets) not successfully transmitted because of errors. WEBJA SERVER xxx.xxx.xxx.
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A TCP/IP Overview Introduction This appendix is intended to provide information to help you gain a basic understanding of TCP/IP. TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of protocols designed to define the way data is passed to network devices. TCP/IP is rapidly becoming the most used set of protocols. The main reason this is happening is the fact that the internet only uses TCP/IP.
Transmission Control Protocol (TCP) TCP handles breaking the data into packets and recombining the packets on the receiving end by providing a connection-oriented, reliable, and guaranteed delivery service to another node on the network. When data packets are received at their destination, TCP calculates a checksum for each packet to verify the data is not corrupt. If the data in the packet has been corrupted during transmission, TCP discards the packet and the packet is resent.
IP Address: (Network Portion) Network addresses are managed by an organization in Norfolk, Virginia recognized as InterNIC. InterNIC has been contracted by the National Science Foundation to manage the Internet addresses and domains. Network addresses are distributed to organizations that are in turn responsible for making sure all attached devices or hosts on the network are properly numbered. The network address is a four-byte address although some bytes may be expressed as zeros.
IP Address Structure and Class An IP address is comprised of 32 bits of information and divided into 4 sections containing 1 byte each section or 4 bytes total: xxx.xxx.xxx.xxx For efficiency in routing, networks were broken down into three classes, so routing can begin simply by identifying the leading byte of information in the IP address. The three IP addresses that InterNIC assigns are class A, B, and C. The network class determines what each of the four IP address sections identify as shown in Table A.
Configuring IP Addresses TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP JetDirect print server in a variety of ways. These values can be configured manually through HP-supplied software, or they can be automatically downloaded using DHCP or BOOTP each time the print server is turned on. Dynamic Host Configuration Protocol (DHCP) DHCP allows a group of devices to use a set of IP addresses that are maintained by a DHCP server.
Subnets When an IP address is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into subnets can result in better performance and improved use of limited network address space. Subnet Mask The subnet mask is a mechanism used to divide a single IP network into several different networks.
Gateways Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. When networks are divided into subnets, gateways are required to connect one subnet to another. Default Gateway The Default Gateway is the address of the gateway or router that you use to move packets between subnets.
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B Using the Embedded Web Server Introduction Each HP JetDirect print server contains an embedded web server that can be accessed through a supported web browser on an intranet. The embedded web server provides access to configuration and management pages for the HP JetDirect print server and the attached peripheral device. Figure B.
Requirements Supported Web Browsers To access the embedded web server, the following web browsers are supported: ● Windows 95/98 and NT 4.0: ■ Netscape Navigator 4.01, 4.02, 4.03, and 4.05 ■ Microsoft Internet Explorer 4.0 with update version SP1 ● Windows 2000: ■ Microsoft Internet Explorer 5.0 ● HP-UX and Solaris ■ Netscape Navigator 4.01, 4.02, 4.03, and 4.05 ● Linux System ■ Netscape Navigator 4.03, 4.05 For the latest list of supported web browsers, visit HP’s Customer Care Online (http://www.
Viewing the Embedded Web Server Before you can use the embedded web server, the HP JetDirect print server must be configured with an IP address. There are many ways to configure an IP address on the print server. For example, you can automatically configure IP parameters over the network using BOOTP (Bootstrap Protocol) or DHCP (Dynamic Host Configuration Protocol) each time the printer is turned on.
Special Features ● The HP JetDirect print server supports the Internet Printing Protocol. In addition, HP provides software to configure NT clients for internet printing. To automatically set up a printing pathway between your computer and this printer, click Internet Printing Install Wizard. ● HP JetDirect external print servers provide scanning capabilities for selected HP All-in-One peripherals. When connected to a supported peripheral, a [Scan] button provides you with access to the scanning feature.
C Printing on Windows NT DLC/LLC Networks Introduction The DLC/LLC protocol is a protocol that may be in use on some networks, such as IBM networks. The DLC/LLC protocol is available on Windows NT systems and can be used for network printing. DLC/LLC protocols are supported by most models of HP JetDirect print servers. To set up networking printing using DLC/LLC on Windows NT systems, use the HP Network Port software included with Windows NT.
Installing the DLC Transport and Driver Software All software necessary to support the HP JetDirect print server is included with the Windows NT operating system. Follow the steps below to install the DLC Transport and Driver software for the HP JetDirect print server. Note The HP Network Port software is installed automatically with the DLC protocol. Windows NT 4.0 1. Log onto the network with Supervisor privileges at any user workstation. 2. Run Windows NT. 3.
Configuring a Printer Before you configure your printer, make sure that the following tasks have been performed: ● Internal print servers: The print server is installed in the printer and the printer is connected to a network. ● External print servers: The print server has power and is connected to the printer’s parallel port and network. ● The printer is turned on, is online, and you have printed a JetDirect configuration page.
10. Select HP in the Manufacturers column, then select the appropriate printer model in the Printers column. 11. Click Next. 12. Type the name of the printer. This is the name that shows up in your Printers folder. 13. Click Yes if you want Windows-based programs to use this printer as the default printer, then click Next. 14. To share the printer with others on your network, click Shared, then enter a name in the Share Name box.
D HP JetDirect Year 2000 Compliance Introduction Hewlett-Packard, the Leader in printing solutions, wants to ensure our customers are ready for success in the Year 2000. For the latest information regarding Year 2000, click on the Year 2000 link at the following web site: http://www.hp.com/support/net_printing.
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Index A America Online 3 Apple Chooser 21, 92 APPLETALK NAME 112 APPLETALK STATUS 112 APPLETALK TYPE 112 arp command 43 ARP DUPLICATE IP ADDRESS 115 AUTONEGOTIATION 115 AUTO-REMOVAL ERROR 115 B BABBLE ERROR 115 BAD BOOTP REPLY 115 BAD BOOTP TAG SIZE 116 BAD LENGTH RCVD 116 BAD PACKETS RCVD 116 BOOTP configuring 26 definition 135 SERVER 114 using 25 BOOTP/DHCP IN PROGRESS 116 browsers, supported 13 BSD systems, configuring print queue 62 BURST ERRORS RCVD 116 C CF ERR ACCESS LIST EXCEEDED 116 FILE INCOMPLE
Index E H embedded web server supported HP Web JetAdmin version 140 supported web browsers 140 using 139 viewing 141 ERR NEGOTIATING BUFFER SIZE 117 error messages HP JetDirect configuration page 109 printer display 87 ETALK NET 112 ETALK ZONE 112 Ethernet configuration page 96, 103 EtherTalk messages 112 EtherTalk or LocalTalk (Mac OS) configuration 17 installing software 16 networks 16 verifying configuration 18 HARD ERROR 118 HOST NAME 113 HP Customer Care Online 3 HP IP/IPX printer gateway for NDPS
Index Internet Printer Connection software introduction 10 supported browsers 13 supported proxies 13 system requirements 13 INVALID GATEWAY ADDRESS 118 IP ADDRESS 118 SERVER ADDRESS 118 SUBNET MASK 118 SYSLOG ADDRESS 118 TRAP DEST ADDRESS 119 IP configuration information 113 overview 131 parameters, LPD 60 IP address configuring 135 erasing through Telnet 51 resetting 83 TCP/IP overview 132 IP/IPX printer gateway, see HP IP/IPX printer gateway for NDPS IPX/SPX RETRANS 111 STATUS 110 J JetAdmin, see HP Web
Index M manuals 3 MEMORY ERROR 121 messages DLC/LLC 115 EtherTalk/LocalTalk 112 HP JetDirect 109, 115 TCP/IP 113 MFG ID 121 MODE 110 N NDPS, see HP IP/IPX printer gateway for NDPS NDS AUTHENTICATION ERROR 121 CONNECTION STATE ERROR 122 PRINT OBJ QUEUE LIST ERROR 122 PRINT SERVER NAME ERROR 123 PRINTER OBJ NOTIFY ERR 123 PRNT SRVR PUBLIC KEY ERR 123 PS PRINTER LIST ERROR 123 SERVR PUBLIC KEY ERR 123 152 NDS ERR CANNOT READ Q HOST 122 CHANGE PSSWD FAILED 122 EXCEEDS MAX SERVERS 122 INVALID SRVR VERS 122 M
Index O R OUT OF BUFFERS 123 OVERFLOW ERROR 123 RARP, using 41 READY 125 RECEIVE BUFFER ERROR 125 REMOVE RECEIVED 125 renaming the printer, HP LaserJet Utility 18 REQUEST PARAM 125 requirements embedded web server 140 internet printer connection software 13 LPD configuration 59 Windows NT networks 143 resetting to factory defaults 83 RETRY ERROR 125 RING BEACONING 125 FAILURE 125 RECOVERY 125 P PACKETS TRANSMITTED 123 PARALLEL PORT X 124 PASSWORD ERROR 124 ping command 43 PORT CONFIG 124 PORT SELECT 12
Index T U TCP STATUS 113 TCP/IP configuration messages 113 installing on Windows NT network 66 overview 131 Telnet configuration parameter examples 48 erasing the IP address 51 using 45 test file, printing 65 testing the configuration, EtherTalk/LocalTalk 22 TFTP IN PROGRESS 126 LOCAL ERROR 126 REMOTE ERROR 126 RETRIES EXCEEDED 126 TFTP (Trivial File Transfer Protocol) 25 TIMEOUT 126 TOKEN ERRORS 126 Token Ring configuration page 99, 103 TOTAL PACKETS RCVD 126 TRANSMIT BEACON 126 ERROR 126 troubleshootin
Index X XMIT COLLISIONS 129 XMIT LATE COLLISIONS 129 Y year 2000 compliance 147 Z zone, selecting (EtherTalk/LocalTalk) 20 EN 155
Index 156 EN
R ©Copyright 2000 Hewlett-Packard Company 2/2000 Manual Part Number 5969-3521 *5969-3521* *5969-3521* 5969-3521
