hp jetdirect 620n/615n Print Server setup guide
EIOSG.
EIOSG.book Page 3 Thursday, October 9, 2003 1:42 PM © 2004 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
EIOSG.book Page 4 Thursday, October 9, 2003 1:42 PM Table of Contents 1. Introduction What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 For Help... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2. Installation Procedures Verify Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . 10 Remove Power to Printer, Install the Hardware . . . . . . 11 Verify Jetdirect Print Server Operation. . . . . . . . . . . . .
EIOSG.book Page 5 Thursday, October 9, 2003 1:42 PM B. HP Jetdirect Solutions Summary Tools Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Supported Network Protocols . . . . . . . . . . . . . . . . . . . . . 32 HP Installation Software. . . . . . . . . . . . . . . . . . . . . . . . . 33 C. HP Jetdirect EIO Control Panel Menus Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Classic Control Panel. . . . . . . . . . . . . . . . . . . . . . .
EIOSG.book Page 6 Thursday, October 9, 2003 1:42 PM 1 Introduction HP Jetdirect EIO internal print servers are network interface cards for HP Enhanced Input/Output (EIO) printers and MFP (multifunction peripheral) products. With an HP Jetdirect print server, you can connect and share your printer anywhere on your network and print at network speeds. HP Jetdirect EIO print servers support connection to Fast Ethernet (IEEE 802.3/802.3u 10/100Base-TX) networks.
EIOSG.book Page 7 Thursday, October 9, 2003 1:42 PM Figure 1-2 Typical HP Jetdirect Print Server Installation HP Jetdirect EIO Using the HP Jetdirect print server, setting up your network printer is easy. ● Install the HP Jetdirect print server hardware and connect the printer to your network. ● Use network installation software to configure the print server for network communications, and to add the printer on each computer system that will send print jobs directly to the printer.
EIOSG.book Page 8 Thursday, October 9, 2003 1:42 PM What You Need ● HP printer with an available EIO slot. We assume that you have an HP EIO printer that is operating properly. Use the documentation supplied with your printer to assemble and test the printer. ● A working network with an available network connection, and network cables with RJ-45 connectors. We assume that you have a working network and an available network connection for your printer.
EIOSG.book Page 9 Thursday, October 9, 2003 1:42 PM For Help... For advanced topics or more information, see other documentation for this product supplied electronically on the HP Jetdirect CDROM. For release notes, see the “Readme” file in the root directory of the HP Jetdirect CD-ROM. For Web-based or direct phone support, refer to the HP support information in Appendix F.
EIOSG.book Page 10 Thursday, October 9, 2003 1:42 PM 2 Installation Procedures CAUTION HP Jetdirect cards contain electronic components that can be damaged by static electricity through electrostatic discharge (ESD). To prevent ESD damage, maintain frequent contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar device) is useful for this purpose. Handle the card carefully at all times. Avoid touching electronic components or circuit paths.
EIOSG.book Page 11 Thursday, October 9, 2003 1:42 PM Remove Power to Printer, Install the Hardware Figure 2-1 Remove Power, Install and Connect the Card RJ-45 1. Turn off the printer and remove the printer’s power cord. 2. Identify an available HP Enhanced I/O (EIO) slot (typically, in the back of the printer). Note For printers with multiple EIO slots, you can install the print server into any EIO slot in the HP printer. 3. If the slot has a cover plate, remove it. 4. Insert the print server card.
EIOSG.book Page 12 Thursday, October 9, 2003 1:42 PM Verify Jetdirect Print Server Operation 1. Print a Jetdirect Configuration page and check for status messages. In most HP LaserJet printers, a Jetdirect Configuration page will automatically print when you print a Printer Configuration page. In HP DesignJet printers, Jetdirect configuration information will be included on the Service Configuration print. 2.
EIOSG.book Page 13 Thursday, October 9, 2003 1:42 PM Note See Chapter 3 in this guide for link configuration and troubleshooting information. For persistent problems, refer to the HP Jetdirect Administrator’s Guide for this print server supplied electronically on the HP Jetdirect CD-ROM.
EIOSG.book Page 14 Thursday, October 9, 2003 1:42 PM If Required, Configure Jetdirect With Your Network Settings If your network requires that you configure network settings on the print server before you add the printer to your network systems, you can do so now. However, in most cases, you can skip this section. Instead, you can proceed directly to Add the Printer to Your Network Server or System.
EIOSG.book Page 15 Thursday, October 9, 2003 1:42 PM For more information, see the applicable HP Jetdirect Administrator’s Guide on the HP Jetdirect CD-ROM. ● ● ● Use the printer’s control panel (for printers with a supported control panel) to configure basic network parameters on the print server. See Appendix C for more information. For TCP/IP networks, use an advanced configuration method, such as BootP, DHCP, Telnet, or the “arp” and “ping” commands.
EIOSG.book Page 16 Thursday, October 9, 2003 1:42 PM Add the Printer to Your Network Server or System Once the printer is configured for proper operation on your network, you can then add the printer on each computer that will send print jobs directly to the printer. To add the printer to your system configuration, you must use network printer installation software for your system. For a summary of HP installation software, see Appendix B.
EIOSG.book Page 17 Thursday, October 9, 2003 1:42 PM Note If you use the HP Jetdirect CD-ROM to install MFP or All-in-One devices, some features (other than printing) may not be accessible. This section provides information on using the HP Jetdirect CD-ROM software. Microsoft or Novell NetWare Networks To install the printer on a supported Windows system using the HP Jetdirect CD-ROM utility: 1. Insert the HP Jetdirect CD-ROM into your CD-ROM drive. 2.
EIOSG.book Page 18 Thursday, October 9, 2003 1:42 PM 4. Follow the instructions on the screens. Note The printer installation wizard runs from the CDROM. It copies files to a temporary directory on your system, and deletes them when it terminates. For a current version of the wizard that can be installed and run from your system disk, visit HP online support at: http://www.hp.com/support/net_printing 5. When prompted, print a test page to verify printer setup.
EIOSG.book Page 19 Thursday, October 9, 2003 1:42 PM UNIX Networks For HP-UX and Sun Solaris systems, use the HP Jetdirect Printer Installer for UNIX software provided on the HP Jetdirect CD-ROM. The software is located in the /UNIX directory of the CD-ROM. For detailed installation instructions and other information, read the text and documentation files provided in the /UNIX directory of the CD-ROM.
EIOSG.book Page 20 Thursday, October 9, 2003 1:42 PM To View Documents on the CD-ROM Several HP Jetdirect print server documents, including the HP Jetdirect Print Server Administrator’s Guide, are provided on the CD-ROM both in Adobe Acrobat Reader format (*.pdf) and web browser format (*.htm). For supported Windows systems, these documents can be accessed through the CD-ROM utility. 1. Insert the CD-ROM into your CD-ROM drive. 2. Wait for the installation utility to start automatically.
EIOSG.book Page 21 Thursday, October 9, 2003 1:42 PM Note For other supported operating systems, you can access the documentation files directly from the \DOCS directory on the CD-ROM. For Adobe Acrobat format (*.pdf) documents, the Adobe Acrobat Reader for your system must be installed and available on your system. If you have difficulty viewing *.pdf documents, upgrade to the latest released version of Acrobat Reader available from Adobe Systems Incorporated.
EIOSG.book Page 22 Thursday, October 9, 2003 1:42 PM 3 Troubleshooting Tools HP Jetdirect Configuration Page As illustrated in Chapter 2, the Jetdirect Configuration page provides comprehensive print server status. It is an important diagnostic tool, especially if network communications with the print server is not available. In most HP LaserJet printers, a Jetdirect Configuration page will automatically print when you print a Printer Configuration page.
EIOSG.book Page 23 Thursday, October 9, 2003 1:42 PM ● the printer’s control panel (if it has one). See Appendix C for more information. ● the embedded Web server running on the Jetdirect print server. ● accessing the Telnet interface on the Jetdirect print server. ● using a TFTP (Trivial File Transfer Protocol) configuration file that is downloaded, for example, from a BootP or DHCP server.
EIOSG.book Page 24 Thursday, October 9, 2003 1:42 PM Note The HP Jetdirect 10/100Base-TX print server may require up to 10 seconds to establish a connection on the network. Try the following troubleshooting procedures: ● Verify cabling connections. ● Configure the print server’s 10/100TX link setting directly (for example, using the EIO menu on the printer’s control panel). Verify that the configuration of the connecting network device (such as a network switch) matches.
EIOSG.book Page 25 Thursday, October 9, 2003 1:42 PM Resetting to Factory Defaults You can restore default values by performing a cold reset on your printer (see your printer documentation for instructions). To perform a cold reset on many HP LaserJet printers, turn off the printer and then press and hold the Go button as you turn the printer back on. A document that describes how to perform a cold reset on many HP printers is available on HP’s Web site.
EIOSG.book Page 26 Thursday, October 9, 2003 1:42 PM Enabling or Disabling Network Protocols When you first install the Jetdirect print server from the factory, all supported network protocols are enabled (or turned on) whenever you turn the printer on. If a network protocol is enabled, the card may actively transmit on the network even when there are no computers on the network that use the protocol. This may increase network traffic. To eliminate unnecessary traffic, you can disable unused protocols.
EIOSG.book Page 27 Thursday, October 9, 2003 1:42 PM A Introduction to Network Printing Network Printing Configurations Networks consist of computers connected together to share information and resources, such as printers. On a “client-server” network, client computers send print jobs to dedicated server computers that control the use of each printer. On a “peer-to-peer” network, dedicated servers are not used. Instead, each computer is configured to send print jobs to the printer directly.
EIOSG.book Page 28 Thursday, October 9, 2003 1:42 PM Note that peer-to-peer printing can be configured on a client-server network. For example, a small workgroup might use peer-to-peer printing even though it is connected to an enterprise-wide client-server network. Network Protocols Regardless of the network type (client-server or peer-to-peer), your computers and printers must use a common language, or “network protocol” to communicate with each other.
EIOSG.book Page 29 Thursday, October 9, 2003 1:42 PM Additional information on network addresses and other parameters is available using the HP Jetdirect CD-ROM utility (Windows) by selecting Networking Help. Setting Up Your Network Printer Note If you are on a network that uses TCP/IP, check with your network administrator for a valid IP address and other required parameters. The HP Jetdirect CD-ROM contains software to quickly set up your printer for the network environments summarized below.
EIOSG.book Page 30 Thursday, October 9, 2003 1:42 PM Table A-1 Using HP Jetdirect CD-ROM Software Network System HP Jetdirect CD-ROM Software Novell NetWare NDS or Bindery networks (Queue Server Mode only) Windows 98/Me NT 4.0, 2000, XP Run the printer installation wizard to set up the appropriate queues on the NetWare server and Jetdirect print server.
EIOSG.book Page 31 Thursday, October 9, 2003 1:42 PM B HP Jetdirect Solutions Summary Tools Overview Table B-1.
EIOSG.book Page 32 Thursday, October 9, 2003 1:42 PM Supported Network Protocols Table B-2. Supported Network Protocols Network Protocols Network Printing Environments TCP/IP Microsoft Windows 98, Me, NT 4.
EIOSG.book Page 33 Thursday, October 9, 2003 1:42 PM HP Installation Software For a summary of HP solutions to setup network printing, see Table B-3 below. For more information on these and other HP solutions, visit HP online support at: http://www.hp.com/support/net_printing Table B-3. HP Software Solutions (1 of 3) Install Network Printer Wizard (Windows) ● Supported Networks (TCP/IP, IPX/SPX).
EIOSG.book Page 34 Thursday, October 9, 2003 1:42 PM Table B-3. HP Software Solutions (2 of 3) HP Web Jetadmin (Internet access required) ● Supported Networks (TCP/IP, IPX/SPX): ■ Windows NT 4.0, 2000, XP, Server 2003 ■ HP-UX* ■ Solaris* ■ Red Hat, SuSE Linux ■ NetWare* *Note: Supports queue creation and peripheral management from HP Web Jetadmin hosted on Windows NT 4.0, 2000, XP, Server 2003. For the latest information on supported hosts, visit http://www.hp.com/go/webjetadmin.
EIOSG.book Page 35 Thursday, October 9, 2003 1:42 PM Table B-3. HP Software Solutions (3 of 3) HP IP/IPX Printer Gateway ● Supported Networks (IPX/SPX only): ■ NetWare 5.x, 6.
EIOSG.book Page 36 Thursday, October 9, 2003 1:42 PM C HP Jetdirect EIO Control Panel Menus Introduction When supported by the printer, the HP Jetdirect EIO internal print server contains a configuration menu that can be accessed from the printer’s control panel. The keystrokes to access this menu depend on the printer. Refer to the printer manuals for more information.
EIOSG.book Page 37 Thursday, October 9, 2003 1:42 PM Classic Control Panel Classic control panels can typically display two lines of 16 characters each. As described in Table C-1, the HP Jetdirect EIO control panel menu allows you to enable or disable network protocols, and configure selected network parameters. On the control panel display, an asterisk (*) is used to identify the selected value. Table C-1.
EIOSG.book Page 38 Thursday, October 9, 2003 1:42 PM Table C-1. EIO Classic Control Panel Menu (2 of 3) Menu Item Description CFG TCP/IP= Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters. NO (default): Bypass the TCP/IP menu items. YES: Access the TCP/IP menu items. TCP/IP menus depend on your print server model. ● BOOTP=YES* enables configuration by a BootP server. ● DHCP=YES* enables configuration by a DHCP server.
EIOSG.book Page 39 Thursday, October 9, 2003 1:42 PM Table C-1. EIO Classic Control Panel Menu (3 of 3) Menu Item Description CFG IPX/SPX= Selects whether you want to access the IPX/SPX menu and set IPX/SPX protocol parameters. ● NO (default): Bypass the IPX/SPX menu items. ● YES: Access the IPX/SPX menu items. In the IPX/SPX menu, you can specify the Frame Type parameter used on your network. ■ AUTO (default) will automatically set and limit the frame type to the first one detected.
EIOSG.book Page 40 Thursday, October 9, 2003 1:42 PM Graphical Control Panel Graphical control panels typically display 18 characters on a line, and as many as four lines at a time. In addition, scrolling may be supported to allow display of additional lines. MENUS + XXXXXXXXXX + XXXXXXXXXXXX + XXXXXXXX ? On graphical control panels, a numeric keypad and navigation buttons are used to access HP Jetdirect EIO menu items. For a description of menu items and options, see Table C-2. Table C-2.
EIOSG.book Page 41 Thursday, October 9, 2003 1:42 PM Table C-2. Menu Item EIO Graphical Control Panel Menu (2 of 5) Options Description of settings CONFIG METHOD Specifies the method that TCP/IP parameters will be configured on the Jetdirect print server. ● BOOTP: Use BootP (Bootstrap Protocol) for automatic configuration from a BootP server. ● DHCP: Use DHCP (Dynamic Host Configuration Protocol) for automatic configuration from a DHCP server.
EIOSG.book Page 42 Thursday, October 9, 2003 1:42 PM Table C-2. Menu Item EIO Graphical Control Panel Menu (3 of 5) Options Description of settings MANUAL SETTINGS (Available only if CONFIG METHOD is set to MANUAL) Configure parameters directly from the printer control panel: ● IP ADDRESS n.n.n.n: The unique IP address of the printer, where n is a value from 0 to 255. ● SUBNET MASK m.m.m.m: The subnet mask for the printer, where m is a value from 0 to 255. ● SYSLOG SERVER n.n.n.
EIOSG.book Page 43 Thursday, October 9, 2003 1:42 PM Table C-2. Menu Item EIO Graphical Control Panel Menu (4 of 5) Options Description of settings FRAME TYPE Selects the frame type setting for your network. ● AUTO: (Default) automatically sets and limits the frame type to the first one detected. ● EN_8023, EN_II, EN_8022, EN_SNAP are frame type selections for Ethernet networks. ATALK ENABLE ● ON: Enable the AppleTalk protocol. ● OFF: Disable the AppleTalk protocol.
EIOSG.book Page 44 Thursday, October 9, 2003 1:42 PM Table C-2. Menu Item LINK SPEED EIO Graphical Control Panel Menu (5 of 5) Options Description of settings Selects the network link speed and communication mode for the print server. For proper communications, the Jetdirect settings must match the network. ● AUTO (default): The print server will automatically configure itself to match the network’s link speed and communication mode. If it fails, 100T HALF is set.
EIOSG.book Page 45 Thursday, October 9, 2003 1:42 PM D Specifications and Regulatory Statements Specifications HP Jetdirect EIO Internal Print Server ● HP J7934A (620n) Ethernet/Fast Ethernet, IEEE 802.3 and ● HP J6057A (615n) IEEE 802.3u 10/100Base-TX (RJ-45) Electrical 1.25 A maximum @ 3.
EIOSG.
EIOSG.book Page 47 Thursday, October 9, 2003 1:42 PM FCC Class B for HP J7934A Ethernet or IEEE 802.3/802.3u. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a residential installation.
EIOSG.book Page 48 Thursday, October 9, 2003 1:42 PM HP Jetdirect Print Servers DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 8000 Foothills Blvd. Roseville, CA 95747-5677 U.S.A.
EIOSG.book Page 49 Thursday, October 9, 2003 1:42 PM Australia This equipment complies with Australian EMC requirements. Canada (J7934A Only) This equipment complies with Canadian EMC Class-B requirements. (J6057A Only) This equipment complies with Canadian EMC Class-A requirements.
EIOSG.
EIOSG.book Page 51 Thursday, October 9, 2003 1:42 PM E Warranty Service HEWLETT-PACKARD LIMITED WARRANTY STATEMENT HP PRODUCT HP Jetdirect 620n/615n Print Servers DURATION OF LIMITED WARRANTY 1 year J7934A, J6057A) Software on HP Jetdirect CD-ROM 90 days 1. HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
EIOSG.book Page 52 Thursday, October 9, 2003 1:42 PM 8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
EIOSG.book Page 53 Thursday, October 9, 2003 1:42 PM F HP Support and Service HP Support Online Click your way to a quick solution! The HP web site at http://www.hp.com/support/net_printing is a great place to start for answers to questions about your HP Jetdirect print server – 24 hours a day, 7 days a week. Firmware Upgrades Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers with internal Flash memory.
EIOSG.book Page 54 Thursday, October 9, 2003 1:42 PM HP Support By Phone Highly trained technicians are ready to take your call. For a list of HP support numbers by country/region, see Table F-1. Note For toll-free phone support in the USA and Canada, call HP support at: 1-800-HPINVENT (1-800-474-6836) For the most recent HP support telephone numbers and available services worldwide, visit: http://www.hp.com/support/support_assistance Note Table F-1. The phone numbers listed may not be toll-free.
EIOSG.book Page 55 Thursday, October 9, 2003 1:42 PM Table F-1. Support Telephone Numbers (2 of 2) Denmark + 45 39 29 4099 Portugal Finland + 358 (0)203 47 288 Russian Federation +7 095 797 3520 (Moscow) France + 33 (0)1 43 62 34 34 Singapore + 65 6272 5300 Germany1 0180 525 8143 (0,12 EUR/Min.
© 2004 Hewlett-Packard Development Company, L.P.
