Administrator's Guide

7 Troubleshoot the HP Jetdirect print
server
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print
server.
A flowchart guides you to the correct procedures for troubleshooting the following:
●
Printer problems
●
HP Jetdirect hardware installation and connection problems
● Network-related problems
To troubleshoot your HP Jetdirect print server, have the following items available:
●
HP Jetdirect configuration page (see
HP Jetdirect configuration pages on page 139)
●
Printer configuration or diagnostic page
●
Documentation provided with your printer
●
Documentation provided with your HP Jetdirect print server
● Diagnostics tools and utilities provided with your network software, such as Novell NetWare
utilities, TCP/IP utilities, or network printer management applications, such as HP Web
Jetadmin.
NOTE: For frequently asked questions about installing and configuring HP Jetdirect print servers,
search for your product at
www.hp.com/support/net_printing.
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