Administrator's Guide

General troubleshooting
Troubleshooting chart - assess the problem
Figure 7-1 Assessing the Problem
Is the Printer
On and Online?
Can you print
a Configuration
Page?
Does the
printer control panel
display a "READY"
message?
Is the
printer
communicating
with the
network?
YES
Does an
"I/O Card Ready"
message appear on
the config
page?
If the problem persists, see your
network documentation.
NO
See Procedure 1
NO
See Procedure 2
NO
See Procedure 3
NO
See Chapter 8
NO
YES
YES
YES
YES
See Procedure 4
ENWW General troubleshooting 129