Administrator's Guide

HP support
HP online support
Visit the HP Web site 24 hours a day, 7 days a week at:
www.hp.com/support/net_printing
Firmware upgrades
Full-featured HP Jetdirect print servers support firmware upgrades of new or enhanced features. If a
firmware upgrade is available for your print server model, you can download and install the upgrade
over your network. To check for and download available upgrades, visit the Hewlett-Packard Web site
at:
www.hp.com/go/webjetadmin_firmware
Firmware installation tools
Install firmware upgrades for supported HP Jetdirect print servers over a network by using one of the
following installation tools:
●
HP Jetdirect download manager (Microsoft Windows) Download from HP online support at:
www.hp.com/go/dlm_sw
●
HP Web Jetadmin For more information about supported systems, visit HP Web Jetadmin at:
www.hp.com/go/webjetadmin
● HP Embedded Web Server Provides a firmware upgrade option. It is resident on the print
server, and is accessible using a Web browser. For more information see
HP Embedded Web
Server (V.45.xx.nn.xx) on page 63.
●
FTP Transfer a firmware upgrade image file to the print server. To start an FTP session, use the
device IP address or host name. If a password is set, it must be entered to log into the device.
Ensure that the download is complete before exiting the session. Typical FTP commands to
upgrade the device are provided in the following example:
ftp> bin
ftp> hash
ftp> cd /download
ftp> put <firmware image filename>
ftp>##################
##################...
ft
p
> b
y
e
In the example, <firmware image filename> specifies the full path name.
HP support by phone
Highly trained technicians are ready to take your call. For the most recent HP support telephone
numbers and available services worldwide, visit:
www.hp.com/support
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