Setup and Install

specific legal rights and you might also have other rights that vary from country/region to country/
region, state to state, or province to province.
7. HP’s limited warranty is valid in any country/region or locality where HP has a support presence for
this product and where HP has marketed this product. The level of warranty service you receive may
vary according to local standards. HP will not alter form, fit or function of the product to make it
operate in a country/region for which it was never intended to function for legal or regulatory reasons.
8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE,
IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER
DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions,
states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION
TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT
TO YOU.
Your Authorized Dealer
If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server
to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance.
During the warranty period, HP will replace the unit at no charge provided the defective unit is
returned. You may return the unit to your HP Authorized Dealer or your local HP Sales and Service
Office representative. Be sure to include a copy of your purchase receipt.
For warranty service on HP Jetdirect products, call HP support. When calling, please have the
following information ready:
● HP Jetdirect product you are calling about.
● Model number of the product.
●
Serial number of the product.
●
Complete description of the problem.
●
Proof of purchase of your product.
●
Your shipping address.
The HP support representative will help you with troubleshooting, and advise you on warranty
service.
Service Billing (Out of Warranty)
When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See
your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call
HP at [phone] (USA only).
44 Appendix E Warranty Service ENWW