HP JETDIRECT PRINT SERVERS Administrator's Guide HP Jetdirect Firmware V.
HP Jetdirect Print Servers Administrator's Guide (Firmware V.
© 2014 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Table of contents 1 Introducing the HP Jetdirect print server ........................................................................... 1 Supported print servers ............................................................................................................. 1 Supported network protocols ..................................................................................................... 2 Security protocols .....................................................................................
Link-local address ..................................................................................... 15 Stateless addresses ................................................................................... 15 Stateful addresses .................................................................................... 16 Use DNS ................................................................................................. 16 Tools and utilities .............................................................
TCP/IP(v4) tab ......................................................................................... 76 TCP/IP(v6) tab ......................................................................................... 77 Config Precedence tab ............................................................................. 78 Advanced tab .......................................................................................... 79 Network Settings .....................................................................
IPsec security associations (SA) .............................................................................................. 108 HP Jetdirect IPsec/Firewall wizard .......................................................................................... 108 Limitations to rules, templates and services ............................................................... 109 Step 1: Specify Address Template ...........................................................................
Novell/NetWare parameters .................................................................. 148 AppleTalk protocol information ................................................................ 149 DLC/LLC protocol information .................................................................. 150 Error messages ..................................................................................................... 150 HP Jetdirect Security page ...................................................................
FTP login .............................................................................................................. 174 End the FTP session ............................................................................................... 175 Commands ........................................................................................................... 175 Example FTP Session ............................................................................................................
1 Introducing the HP Jetdirect print server HP Jetdirect print servers connect printers and other devices directly to a network. By attaching a device directly to a network, you can install it in a convenient location and share it with multiple users. In addition, a network connection allows data transfers to or from the device at network speeds.
To view the HP Jetdirect print server product number and installed firmware version, use the HP Jetdirect configuration page (see HP Jetdirect configuration pages on page 135), Telnet (see TCP/IP configuration on page 14), HP Embedded Web Server (see HP Embedded Web Server (V.40.xx) on page 64), or the network management applications. For firmware updates, see Firmware upgrades on page 5.
If HP network setup and management software for supported systems is not supplied, obtain it from HP support at: www.hp.com/support/net_printing For software to set up network printing on other systems, contact your system vendor. Security protocols SNMP (IP and IPX) Simple network management protocol (SNMP) is used by network management applications for device management.
infrastructure device can control the degree of network access and services available to the print server client. To configure the print server for EAP/802.1X authentication, use the HP Embedded Web Server through your Web browser. For more information, see HP Embedded Web Server (V.40.xx) on page 64.
Supplied manuals For information about your HP Jetdirect print server, see the following manuals: ● Start or use guides, or equivalent printer documentation (shipped with printers that have factoryinstalled HP Jetdirect print servers). ● This manual, the HP Jetdirect Print Server Administrator's Guide for the applicable HP Jetdirect product models. HP support HP online support Visit the HP Web site 24 hours a day, 7 days a week at: www.hp.
ftp> bin ftp> hash ftp> cd /download ftp> put ftp>################## ##################... ftp> bye In the example, specifies the full path name. HP support by phone Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers and available services worldwide, visit: www.hp.com/support NOTE: For toll-free support in the USA and Canada, call 1-800-HPINVENT or 1-800-474-6836.
2 HP software solutions summary HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. To determine the appropriate software solution for your needs, see Table 2-1 Software Solutions on page 7. NOTE: For more information on these and other solutions, visit HP online support at: www.hp.
Table 2-1 Software Solutions (continued) Operating Environment Function Remarks Windows XP, Server 2003, (Intel based), Server 2008 (Intel based) A software solution for printing over the Internet to IPP-enabled HP Jetdirect-connected printers. ● Can provide economical distribution of high-quality hardcopy documents over the Internet, replacing fax, mail, and overnight services. ● Requires HP Jetdirect print server firmware version x.20.00 or later.
HP Jetdirect Printer Installer for UNIX The HP Jetdirect Printer Installer for UNIX supports HP-UX and Solaris systems. The software installs, configures, and provides diagnostics capabilities for HP printers connected to TCP/IPv4 networks using full-featured HP Jetdirect print servers. You can download the installer from HP online support at: www.hp.com/support/net_printing For system requirements and installation information, see the documentation provided with the software.
Verify HP Web Jetadmin installation and provide access ● Navigate to the HP Web Jetadmin installation using your Web browser, as shown in the following example: http://systemname.domain:port/ In the example, systemname.domain is the host name of your Web server and port is the port number assigned during installation. By default, the port number is 8000. ● Provide access to HP Web Jetadmin software by adding a link to your Web server's home page that is addressed to HP Web Jetadmin's URL.
Windows XP/Server 2003 or 2008 integrated software You can use the IPP client software integrated with the Windows system. The IPP implementation on the HP Jetdirect print server is compatible with the Windows system IPP client software. To set up a print path to an HP Jetdirect-connected Internet printer using the Windows XP IPP client software, use the following steps: 1. Click Start, and then click Printers and Faxes. 2. Run the Add Printer wizard (click Add a printer), and then click Next. 3.
NOTE: For more information on Mac OS solutions, visit: www.hp.com/go/mac ● Mac OS Classic systems: The HP LaserJet Utility provides configuration and management of your HP Jetdirect-connected printers/MFPs on AppleTalk (EtherTalk) networks. ● Mac OS X v10.2 and later: Use one of the following for printer/MFP configuration and management: ● ◦ HP Printer Utility (for supported printers only) on TCP/IP and AppleTalk (EtherTalk) networks.
Verify network configuration To verify your current network configuration, print an HP Jetdirect configuration page, or use the HP Embedded Web Server and view the Networking tab settings. When printing a configuration page, make sure a READY message appears on the control panel for at least 1 minute before printing the page. For information on the contents of the configuration page, see HP Jetdirect configuration pages on page 135. Test the configuration 1. Open Safari and display a page. 2.
3 TCP/IP configuration To operate properly on a TCP/IP network, you must configure the HP Jetdirect print server with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network. The HP Jetdirect print server supports both IPv4 and IPv6 networks simultaneously. Print server configuration for IPv4 operation remains the same as in previous HP Jetdirect products.
addressing, a prefix length of 64 typically specifies a network or subnet. A prefix with a prefix length less than 64 typically identifies a portion of the IPv6 address space or a route. The following is a list of those reserved portions of the IPv6 address space: ● 2001:DB8::/32 (reserved for use only as examples in documentation) ● FE80::/10 (reserved for link-local addresses only) IPv6 addresses do not use subnet masks as in IPv4 formats.
The print server must receive periodic router advertisement messages. These messages contain one or more IPv6 prefix options, and they can specify 64–bit local subnets, or a default route. These prefixes are combined with a 64-bit host address derived from the print server's MAC address to form the IPv6 stateless addresses configured on the print server. Stateless addressing is useful for networks that require traffic to be routed but with minimal network configuration.
Tools and utilities System tools and utilities for IPv6 networks are available to access or troubleshoot communications with the print server. The following are some examples: ● ipconfig /all or ipv6 if Identify IPv6 addresses for various interfaces configured on the system. An interface IPv6 address can contain a ScopeID, which is an interface index identifier (for example, %3) that is appended to a link-local IPv6 address. ● ping6 Send test packets to a remote interface and report the response packets.
management software. Manually assigned TCP/IP configuration values are retained when the print server is turned off, and then turned on. You can configure the print server to use either server-based or manual configuration of TCP/IP settings at any time. To identify the print server's configured IP address, see the HP Jetdirect configuration page. Default IP address (IPv4) When in a factory-default state, the HP Jetdirect print server has no IP address.
To determine the IP address configured on your print server, use the HP Jetdirect configuration page. See HP Jetdirect configuration pages on page 135. Default IP on wireless and wired print servers Wired and wireless print servers can have different default IP configuration results: ● When turned on, a print server in a factory default state that is connected to a network through a cable (wired), retrieves its IP settings by systematically using BOOTP, DHCP, and RARP.
Default IPv4 behavior When turned on, a factory-default print server connected to a network through a cable (wired), retrieves its IPv4 settings by systematically using BOOTP, DHCP, and RARP. This can take several minutes to complete. If configuration fails, a default IPv4 address is assigned. Configuration tools that require a specific default IP address on the print server for initial communication might not function without modification.
limited subset of the configuration parameters, control panel configuration is recommended only during troubleshooting or for simple installations. If control panel configuration is used, the print server saves the configuration when turned off and then turned on. For more information, see “Use the printer control panel on page 62”. Use BOOTP/TFTP (IPv4) BOOTP and TFTP provide a convenient way to automatically configure the HP Jetdirect print server for TCP/IPv4 network operation.
Systems using network information service (NIS) If your system uses NIS, you might need to rebuild the NIS map with the BOOTP service before performing the BOOTP configuration steps. See your system documentation. Configure the BOOTP server For the HP Jetdirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must have the appropriate configuration files. The print server uses BOOTP to obtain entries in the /etc/bootptab file on a BOOTP server.
Table 3-1 Tags supported in a BOOTP/DHCP boot file Item RFC 2132 Option Description nodename -- Peripheral name. Identifies an entry point to a list of parameters for a specific peripheral. Must be the first field in an entry. (In the example, nodename is picasso.) ht -- Hardware type. For the HP Jetdirect print server, set this to ether (for Ethernet). Must precede the ha tag. vm -- BOOTP report format (required). Set this to rfc1048. ha -- Hardware address.
Table 3-1 Tags supported in a BOOTP/DHCP boot file (continued) Item RFC 2132 Option T146 -- Description Buffer packing. HP proprietary. Set buffer packing for TCP/IP packets. 0 (default): Pack normal data buffers before sending to the printer. 1: Disable buffer packing. Data is sent to the printer when received. T147 -- Write mode. HP proprietary. Set the TCP PSH flag for device-to-client data transfers. 0 (default): Disable. 1: Set the TCP PSH (all-push) in all data packets.
Example HP Jetdirect TFTP configuration file # Allow subnet 192.168.10.0 access allow: 192.168.10.0 255.255.255.0 # # Disable Telnet telnet-config: 0 Set allow to enable subnet 192.168.10.0 with access to the printer. This specifies a host or network of hosts that can connect to the print server. Add up to 10 entries using TFTP, Telnet, or the HP Embedded Web Server. You can also specify single IP addresses for specific systems.
Table 3-2 TFTP configuration file parameters (continued) ssl-state: (or ssl-redirect-config) Print server's security level for Web communication, using the following values: 1: Forced redirection to the HTTPS port. Use only HTTPS (secure HTTP) communication. 2: Disable redirection to HTTPS. Use both HTTP and HTTPS communication. security-reset: Reset security settings on the print server to factory default values. 0 (default): Do not reset. 1: Reset.
Table 3-2 TFTP configuration file parameters (continued) subnet-mask: Identify the network and host portions of an IPv4 address in received messages. For example: subnet-mask 255.255.255.0 In the example, 255.255.255.0 is stored on the print server. To clear the subnet IP address and disable the mask, set the value to 0.0.0.0.
Table 3-2 TFTP configuration file parameters (continued) 9100-printing: (or 9100-config:) Print to TCP port 9100 on the print server. 0: Disable. 1 (default): Enable. (or ftp-config:, ftp:) ftp-printing: Print through FTP. 0: Disable. 1 (default): Enable. ws-printing Print through WS. 0 (default): Disable. 1: Enable. (or ipp-config:, ipp:) ipp-printing: Print through IPP. 0: Disable. 1 (default): Enable.
Table 3-2 TFTP configuration file parameters (continued) write-mode: Set the TCP PSH flag for device-to-client data transfers. 0 (default): Disable. 1: Enable the all-push option in all data packets. mult-tcp-conn: Allow multiple TCP connections. 0 (default): Enable multiple connections. 1: Disable multiple connections. TCP/IP Raw Print Ports raw-port: (or addrawport:) Additional ports for printing to TCP port 9100. Valid ports are 3000 to 9000, which are application-dependent.
Table 3-2 TFTP configuration file parameters (continued) syslog-facility: Identify the source facility of a message. Typically used to identify the source of selected messages during troubleshooting. By default, the HP Jetdirect print server uses LPR as the source facility code. Use values of local0 through local7 to isolate individual or groups of print servers. slp-config: Use the service location protocol (SLP) operation on the print server. 0: Disable. 1 (default): Enable.
Table 3-2 TFTP configuration file parameters (continued) bonjour-pri-svc: Highest priority Bonjour service to use for printing. Set this using the following values: 1: Port 9100 printing 2: IPP port printing 3: Default LPD raw queue 4: Default LPD text queue 5: Default LPD auto queue 6: Default LPD binps (binary PostScript) queue 7 through 12: If user-specified LPD queues are defined, corresponds to user-specified LPD queues 5 through 10.
Table 3-2 TFTP configuration file parameters (continued) tcp-mss: (or subnets-local:) Maximum segment size (MSS) that the HP Jetdirect print server advertises for use when communicating with local subnets (Ethernet MSS=1460 bytes or more) or remote subnets (MSS=536 bytes). Use the following values: 0 (default): All networks are assumed to be local (Ethernet MSS=1460 bytes or more). 1: Use MSS=1460 bytes (or more) for subnets, and MSS=536 bytes for remote networks.
Table 3-2 TFTP configuration file parameters (continued) get-cmnty-name: (or get-community-name:) Optional. Password to determine which SNMP GetRequests the HP Jetdirect print server responds to. If a Get community name is set, the print server responds to either a user-specified community name or the factory-default. Enter up to 255 alphanumeric characters.
Table 3-2 TFTP configuration file parameters (continued) ipx-nds-context: NDS context for the HP Jetdirect print server. Enter up to 256 alphanumeric characters. ipx-job-poll: Time in seconds that the HP Jetdirect print server waits to check for print jobs in a print queue. The range is 1 to 255 seconds. 0: Disable. 2 (default): Enable. pjl-banner: (or ipx-banner:) Print an IPX banner using the printer job language (PJL). 0: Disable. 1 (default): Enable banner pages.
Table 3-2 TFTP configuration file parameters (continued) upgrade: Set the name and location of a firmware upgrade file for the HP Jetdirect print servers. CAUTION: Ensure that command parameters are properly entered. Verify that the upgrade file is a higher version than the currently installed version. The print server attempts to upgrade when the upgrade file contains a higher version than the installed version.
Table 3-2 TFTP configuration file parameters (continued) network-select: (For HP Jetdirect products with a dual wired/wireless port.) Specifies the active behavior of the print server. ◦ Auto (default): Automatically determines the active port. If a network cable is attached, then only the IEEE 802.3 wired port is active. If a network cable is not attached, only the IEEE 802.11g wireless port is active. ◦ Wired: Only the 802.3 wired port is active. ◦ Wireless: Only the 802.11g wireless port is active.
If your HP-UX system does not provide DDNS services for its DHCP implementation, HP recommends that you set all print server lease durations to infinite. This ensures that print server IP addresses remain static until dynamic domain name services are available. Windows systems HP Jetdirect print servers support IP configuration from a supported Windows DHCP server. This section describes how to set up a pool or scope of IP addresses that the Windows server can assign or lease to any requester.
To configure DHCP options now, select Yes. Click Next after each step. a. Optional. Type the IP address of the router (or default gateway) to be used by clients. b. Optional. Type the Domain Name and DNS servers for clients. c. Optional. Type the WINS server names and IP addresses. d. Select Yes to activate the DHCP options now. 11. You have successfully set up the DHCP scope on this server. Click Finish to close the wizard. 12.
NOTE: If you re-enable a DHCP configuration, the print server acquires its configuration information from a DHCP server. When you choose DHCP and complete your configuration session (using Telnet, for example), the TCP/IP protocol for the print server is re-initialized and all current configuration information is deleted. The print server then attempts to acquire new configuration information by sending DHCP requests on the network to a DHCP server.
In the example, is the assigned address from RARP. 10. If ping does not respond, see Troubleshoot the HP Jetdirect print server on page 125. Use the arp and ping commands (IPv4) You can configure an HP Jetdirect print server with an IP address using the arp command from a supported system. The workstation from which the configuration is made must be located on the same network segment as the HP Jetdirect print server.
NOTE: Once the IP address is set on the print server, additional arp and ping commands are ignored. To again use arp and ping to configure the IP address, reset the print server to factory values. See Troubleshoot the HP Jetdirect print server on page 125. On UNIX systems, the arp -s command can vary between different systems. Some BSD systems expect the IP address (or host name) in reverse order. Other systems require additional parameters. See your system documentation for specific command formats.
route add The is the IP address configured on the HP Jetdirect print server, and is the IP address of the workstation's network card that is attached to the same physical LAN as the print server. For example, to create a route from your workstation with IP address 169.254.2.1 to a print server with a default IP address of 192.0.0.192, enter the following: route add 192.0.0.192 169.254.2.
By default, the Telnet interface does not require a user name or password. If an administrator password is set, enter the user name and password. Otherwise, you cannot enter or save Telnet settings. 4. By default, a command line interface is provided. To set parameters using a menu interface, enter Menu. For more information, see Telnet user interface options on page 43. For a list of supported commands and parameters, see Table 3-3 Telnet Commands and Parameters on page 43.
Table 3-3 Telnet Commands and Parameters (continued) / Display current values. menu Display the Menu Interface on page 60 for use of the configuration parameters. advanced Enable advanced commands. Help (?) includes the advanced commands in the list. general Disable advanced commands. Help (?) does not include advanced commands (default). save Save the configuration values and exit the session. exit Exit the session.
Table 3-3 Telnet Commands and Parameters (continued) auth-type Link-based authentication method for the print server (before network use is allowed). Open (default): Use open system authentication if your wireless network does not require authentication for network use. However, your network might use WEP encryption keys for data security. Shared_Key: Use shared key authentication if your network requires that each device be configured with the same secret WEP key for network use.
Table 3-3 Telnet Commands and Parameters (continued) wep-key Static WEP encryption key. The print server can store up to four WEP keys using four key positions (Key 1, 2, 3, 4). To enter a WEP key, specify the key position followed by the encryption key value, as in the following example: wep-key 1 0123456789net In the example, Key 1 is assigned with a with a 128-bit WEP key specified by the value 0123456789net.
Table 3-3 Telnet Commands and Parameters (continued) Current Channel (Read-only parameter) The channel that the wireless print server is currently using. Signal Strength (Read-only parameter) Strength of the radio signal received by the print server. : No radio signal detected while the print server is scanning. No Signal: No radio signal detected on any channel. Poor/Marginal/Good/Excellent: Detected signal strength level.
Table 3-3 Telnet Commands and Parameters (continued) ip IP address for the print server. For example: ip-config manual ip 192.168.45.39 In the example, manual signifies manual configuration and ip sets the IP address on the print server. To clear the IP address, set the value to 0.0.0.0. If you change this IP address, you must use it on the next Telnet connection. subnet-mask Identify the network and host portions of an IPv4 address in received messages. For example: subnet-mask 255.255.255.
Table 3-3 Telnet Commands and Parameters (continued) TCP/IP Print Options 9100-printing Print to TCP port 9100 on the print server. 0: Disable. 1 (default): Enable. ftp-printing Print through FTP (TCP ports 20, 21). 0 Disable. 1 (default): Enable. ws-printing Print through WS. 0 (default): Disable. 1: Enable. ipp-printing print using IPP (TCP port 631). 0 Disable. 1 (default): Enable. lpd-printing Print using LPD (TCP port 515). 0 Disable. 1 (default): Enable. banner Print an LPD banner page.
Table 3-3 Telnet Commands and Parameters (continued) write-mode Set the TCP PSH flag for device-to-client data transfers. 0 (default): Disable. 1: Enable the all-push option, which sets the push bit in all data packets. TCP/IP LPD Queues addq Add a user-defined queue. Specify the queue name, prepend string name, append string name, and the processing queue (typically, RAW) in the command line. Enter up to 32 alphanumeric characters. Add up to six user-defined queues.
Table 3-3 Telnet Commands and Parameters (continued) syslog-svr IPv4 address of the server that the HP Jetdirect server sends syslog messages to. For example: syslog-svr: 192.168.40.1 syslog-max Maximum number of syslog messages the HP Jetdirect print server can send per minute. 0: Disable. The number of syslog messages is not restricted. 10 (default): Enable. syslog-priority Filter syslog messages sent to the syslog server.
Table 3-3 Telnet Commands and Parameters (continued) bonjour-svc-name Bonjour service name. This name is persistent and is used to resolve a particular device or service if socket information (such as the IP address) changes from session to session. Apple Bonjour displays this service. The default service name is the printer model and the LAN hardware (MAC) address. Enter up to 64 alphanumeric characters. Bonjour Domain Name (Read only.
Table 3-3 Telnet Commands and Parameters (continued) user-timeout Seconds that a Telnet or FTP session is idle before it is automatically disconnected. Set from 1 to 3600 seconds. 0: Disable. 900 (default): Enable. CAUTION: Setting this to a short time period might disable Telnet/FTP, because a session could terminate before changes can be made. cold-reset Reset to TCP/IP factory default settings after a cold reset. (Parameters for other subsystems, such as IPX/SPX or AppleTalk, are not affected.
Table 3-3 Telnet Commands and Parameters (continued) default-ip IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP re-configuration. For example, when turned off and then on, or manually configured to use BOOTP/DHCP. DEFAULT_IP: Set the legacy default IP address 192.0.0.192. AUTO_IP: Set a link-local IP address 169.254.x.x. The initial setting is determined by the IP address obtained when first turned on.
Table 3-3 Telnet Commands and Parameters (continued) snmp-config SNMP operation on the print server. CAUTION: Disabling SNMP disables all SNMP agents (SNMP v1, v2, v3) and communications with management applications, such as HP Web Jetadmin. In addition, firmware upgrades through current HP downloading utilities is disabled. 0: Disable. 1 (default) Enable. get-cmnty-name Optional. Password to determine which SNMP GetRequests the HP Jetdirect print server responds to.
Table 3-3 Telnet Commands and Parameters (continued) ipx-config IPX/SPX protocol operation on the print server. 0 Disable. 1 (default): Enable. NOTE: On HP Jetdirect 635n print servers, all network protocols except TCP/IP are disabled by factory default. ipx-unitname Name assigned to the print server. Enter up to 31 alphanumeric characters. By default, the name is NPIxxxxxx, where xxxxxx are the last six digits of the LAN hardware address. Address (Read-only parameter.
Table 3-3 Telnet Commands and Parameters (continued) appletalk Use AppleTalk (EtherTalk) protocol operation on the print server. 0: Disable. 1 (default): Enable. NOTE: On HP Jetdirect 635n print servers, all network protocols except TCP/IP are disabled by factory default. Name (Read-only parameter.) Name of the printer on the AppleTalk network. A number after the name indicates that this is the Nth instance of the name. Print Type (Read-only parameter.
Table 3-3 Telnet Commands and Parameters (continued) upgrade Set the name and location of the firmware upgrade file for the HP Jetdirect print servers. CAUTION: Ensure that command parameters are properly entered and that the upgrade file is a higher version than the currently installed version. The print server attempts to upgrade if the upgrade file contains a higher version than the installed version.
Table 3-3 Telnet Commands and Parameters (continued) network-select (For HP Jetdirect products with a dual wired/wireless port. Specifies the active behavior of the print server.) ● Auto (default): Automatically detects whether a network cable is attached. If a network cable is not attached, only the IEEE 802.11g wireless port is active. If a network cable is attached, then only the IEEE 802.3 wired port is active.
Table 3-3 Telnet Commands and Parameters (continued) status-page-lang job-timeout Printer job language (PJL) that the print server uses to send the HP Jetdirect configuration/ status page to the printer. ● Auto (default): PJL is auto-detected when the print server is turned on or after a cold reset. ● PCL: HP Printer Control Language ● ASCII: Standard ASCII characters ● HPGL2: HP graphics language (v2) ● PS: Postscript language (External print servers only.
Figure 3-1 Example: Using the Menu Interface Main Menu ------------------------------1. General Menu 2. TCP/IP Menu... 3. SNMP Menu... 4. IPX/SPX Menu 5. AppleTalk Menu 6. DLC/LLC Menu 7. Other Settings 8. Support Settings 9. Wireless Settings ?. Help e. Exit Menu 0. Exit Telnet Enter Selection => 2 TCP/IP Menu ------------------------------1. 2. 3. 4. 5. 6. 0.
NOTE: This procedure resets all TCP/IP parameters. Parameters for other subsystems such as IPX/SPX or AppleTalk are not affected. To reset all parameters to factory default values, see Troubleshoot the HP Jetdirect print server on page 125. Move to another network (IPv4) When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network.
● Security settings ● Link configuration settings To configure TCP/IP parameters not available from the control panel configuration, use an alternate configuration tool, such as Telnet/IPv4 or the HP Embedded Web Server. If the HP Jetdirect print server is configured with TCP/IP parameters from the printer control panel, the configuration is saved on the print server when turned off and then on.
4 HP Embedded Web Server (V.40.xx) HP Jetdirect print servers contain the HP Embedded Web Server, which is accessible from a compatible Web browser over an intranet. The HP Embedded Web Server provides access to configuration and management pages for the HP Jetdirect print server and the attached network device, such as a printer or multifunction peripheral (MFP) device. Tabs across the upper portion of your browser window provide access to device and networking pages.
Requirements Compatible Web browsers To access the HP Embedded Web Server, you must use a compatible Web browser. In general, you can use those Web browsers that support HTML 4.01 and cascading style sheets. Hewlett-Packard recommends using one of the following browsers: ● Microsoft Internet Explorer 6.x or greater ● Firefox 2.x or greater ● Opera 9.0 or greater Supported HP Web Jetadmin version HP Web Jetadmin is a browser-based, enterprise management tool for network devices.
server by inspecting the HP Jetdirect configuration page. See TCP/IP configuration on page 14 for more information. If the default IPv4 address 192.0.0.192 is assigned, you must temporarily set up your computer with the same IP network number or establish a route to the print server before you can use the HP Embedded Web Server. To access the HP Embedded Web Server, perform the following steps: 1. Run a supported Web browser. 2. Enter the IP address or FQDN of the print server as the URL.
Operating notes ● If you enter or change a configuration parameter value, click Apply to enable your change, or click Cancel to erase your change. ● The HP Embedded Web Server provides access to wireless network connection parameters on HP Jetdirect wireless print servers. CAUTION: If you change the wireless network settings, you can lose your connection. To reconnect, you might need to adjust your system to the new settings.
Table 4-1 HP Jetdirect Home Page Items (continued) Item Description Host Name IP host name assigned to the device and stored on the HP Jetdirect print server. The default host name is NPIxxxxxx, where xxxxxx are the last six digits of the LAN hardware (MAC) address. See TCP/IP on the Networking tab on page 68. System Up Time Length of time since either the HP Jetdirect print server or the network device was last turned off and then on.
NOTE: The information displayed depends on the HP Jetdirect print server and device. Value-featured print servers provide limited information and capabilities. Table 4-2 Networking Menu Items CONFIGURATION section ● Wireless on page 69 ● TCP/IP Settings on page 74 ● Network Settings on page 81 ● Other Settings on page 85 ● Select Language on page 91 SECURITY section ● Security: Settings on page 91 ● Authorization on page 94 ● Mgmt. Protocols on page 99 ● 802.
NOTE: If you improperly exit the wizard, for example by failing to use the Cancel button, an Operation Failed screen might appear. If so, wait approximately two minutes before restarting the wizard. An HP Jetdirect wireless print server with factory-default settings (ad hoc mode) is easily accessible by unauthorized clients. Therefore, do not turn on a print server with factory default settings any longer than necessary. Ensure that you verify any configuration settings.
Table 4-3 Wireless configuration parameters (continued) Item Description WEP — Personal (Requires a WEP key.) Each device on your wireless network uses a shared encryption key (a shared password value) for network access and communications. Each device on the network must use the same key. The HP Jetdirect print server supports IEEE 802.11 wired equivalent privacy (WEP) keys for encrypted network communications. If you select WEP encryption, you must configure one or more WEP keys.
Table 4-3 Wireless configuration parameters (continued) Item Description WEP — Enterprise Select WEP — Enterprise security if your network uses WEP with EAP/802.1x authentication. This type of security utilizes a central authentication server, such as RADIUS, to authenticate users on the network. For WEP — Enterprise, the HP Jetdirect print server supports these server-based authentication protocols: LEAP PEAP EAP-TLS.
Table 4-3 Wireless configuration parameters (continued) Item Description WPA — Personal Choose WPA– Personal, which uses a pre-shared key typically generated by a passphrase. Enter the Passphrase to use when generating the pre-shared key for WPA — Personal authentication on your network.
TCP/IP Settings The TCP/IP Settings menu provides access to the following tabs: ● Summary tab on page 74 ● Network Identification tab on page 75 ● TCP/IP(v4) tab on page 76 ● TCP/IP(v6) tab on page 77 ● Config Precedence tab on page 78 ● Advanced tab on page 79 Summary tab This tab provides a summary of the TCP/IP configuration. Items on this page are described in the following table.
Table 4-4 TCP/IP Summary tab (continued) Item Description IPv6 Address list IPv6 addresses configured on the print server. For each address, the following items are specified: Default Route Information ● Prefix length: Number of bits that comprise the fixed portion of the address. Typically, it is 64 and identifies network/subnet portion of the address.
Table 4-5 TCP/IP Network Identification tab (continued) Item Description DNS Suffixes (IPv4/IPv6) Printer domain names. You can create and store a DNS suffix list on the print server to assist in resolving the printer's host name with its IP address. (FQDN consists of a domain name appended to a host name. FQDNs are used, for example, by DNS servers to resolve an IP address associated with a device.) The DNS suffix list can contain up to 32 entries.
Table 4-6 TCP/IP(v4) tab (continued) Item Description IP Address Manually assign the IP address on the HP Jetdirect print server. This IP address uniquely identifies a node on a TCP/IP network. Duplicate IP addresses on a TCP/IP network are not allowed. Subnet Mask Manually assign a subnet mask if subnetting is used. A subnet mask is a 32-bit number. When applied to an IP address, the subnet mask determines which bits specify the network and subnet, and which bits uniquely specify the node.
Table 4-7 TCP/IP(v6) tab (continued) Item Description DHCPv6 Addresses Select the DHCPv6 policy that the print server uses for stateful addresses, assigned by a DHCPv6 server. Select one of the following: ● Perform DHCPv6 only when requested by a router Allow the router to control stateful addressing. ● Perform DHCPv6 when stateless configuration is unsuccessful or disabled Attempt to use DHCPv6 if stateless addressing by a router fails.
Table 4-8 TCP/IP Config Precedence tab (continued) Item Description Reinitialize Now Save the new precedence table, clear the configuration method to its factory-default setting, and restart the IP stack. Clear Previous Values and Reinitialize Now Save the new precedence table, clear the configuration method to its factory-default setting, clear current TCP/IP parameter settings, and restart the IP stack. Apply Click Apply to save the changes to the Configuration Methods precedence table.
Table 4-9 TCP/IP Advanced tab (continued) Item Description System Location (IPv4 or IPv6) Physical location of the device or related information. Enter up to 64 alphanumeric characters. If set, displayed on the Protocol Info page, and the HP Jetdirect Home tab, if available. Automatic (IPv4 only) Web proxy discovery is automatically initiated (default). Manual cURL (IPv4 only) Web proxy server is automatically selected using a configuration script that is based on the user location.
Table 4-9 TCP/IP Advanced tab (continued) Item Description Use Stateless DHCPv4 When Manually Configured (IPv4 only) Allow additional IPv4 parameters to be automatically configured from a DHCPv4 server even when the print server is statically configured, such as a manually configured IP address, subnet mask or default gateway. Select or clear the check box to enable (default) or disable stateless DHCPv4 configuration.
CAUTION: If you are using direct-mode printing over IPX/SPX on a Microsoft network, do not disable IPX/SPX. For a Novell NetWare network: ● Use the HP Embedded Web Server to select Queue Server Mode parameters in a Novell Directory Services (NDS) environment. ● Do not use the HP Embedded Web Server to create the NDS print server, printer, and queue objects. Instead, use another tool or utility.
Table 4-10 IPX/SPX tab settings (continued) Item Description Job Poll Interval Time interval in seconds that the HP Jetdirect print server waits to check for print jobs in a print queue. PJL Configuration Set the printer job language (PJL) parameters. Select or clear the check box to enable or disable the following: ● Banner Page Print separator pages between print jobs. ● End-Of-Job Notification Forward an end-of-job message to a client application (if received from the printer).
CAUTION: Hewlett-Packard recommends using HP Web Jetadmin to configure SNMP v3 and other security settings on the print server. If you use the HP Embedded Web Server, existing SNMP v3 accounts are removed. In addition, you must implement the SNMP v3 account information on the SNMP management application. For more information, see SNMP v3 on page 99. Table 4-12 SNMP tab settings Item Description Enable SNMPv1/v2 read-write access Select the check box to enable the SNMP v1/v2c agents on the print server.
Other Settings Use this tab to provide access to a variety of management and printing configuration options. The following tabs are discussed: ● Misc. Settings on page 85 Enable miscellaneous advanced protocols and functions ● Firmware Upgrade on page 87 Update your HP Jetdirect print server with new features and enhancements ● LPD Queues on page 87 Set up print queues used in printing with line printer daemon (LPD) printing services ● USB Settings on page 90 (External print servers only.
Table 4-13 Miscellaneous Settings (continued) Item Description IPP Printing Use IPP on the HP Jetdirect print server. If the printer is properly connected and accessible, IPP allows printing to this device over the Internet (or intranet). A properly configured IPP client system is also required. For information on IPP client software, see HP software solutions summary on page 7. HP XML Services Allow access by HP Web service applications to XML-based data on the HP Jetdirect print server.
Table 4-13 Miscellaneous Settings (continued) Item Description Dynamic Raw Port Setting Specify additional ports for printing to TCP port 9100. Valid ports are 3000 to 9000, which are application-dependent. Bonjour Highest Priority Service Specify the highest Bonjour priority service to use for printing: 9100 Printing Raw IP printing through HP-proprietary port 9100. IPP Printing Internet Printing Protocol printing. LPD Printing (RAW) Default LPD raw queue printing.
You must enable LPD printing on the print server before you can set LPD queues. If LPD is disabled, go to the Misc. Settings on page 85 tab and enable it. If LPD printing is enabled, ten different named print queues are available. Four of these queues are configured automatically and their parameters cannot be changed. You can configure the remaining six queues. NOTE: Value-based print servers do not support user-defined LPD queues.
Table 4-14 LPD Queues tab settings (continued) Item Description Queue Type Processing instruction for the queue. Choose from these four queue types: ● RAW No processing. Treats the data in a raw queue as a print job that is already formatted in PCL, PostScript, or HP-GL/2, and sends it to the printer without modification. (Prepend or Append strings are added to the job in the appropriate position.) ● TEXT Carriage return added.
USB Settings If the HP Jetdirect external print server provides a USB connection to the network device (such as a USB printer), a link to USB configuration parameters is displayed. Table 4-15 USB Settings tab Item Description USB Speed (Read-only parameter, for USB 2.0 print servers only.) The auto-negotiated communication speed over the USB connection between the print server and the device. Preferred USB Communication Mode ● Full Speed 12 Mbits/sec as specified in the USB v2.
Select Language This item is displayed if the HP Jetdirect Web pages support multiple languages. You can also select supported languages by using the language preference settings in your browser (see your browser's Help). To display supported non-English languages, you must enable cookies in your browser settings. Security: Settings In the SECURITY section, the Settings item provides access to the following tabs: Status (default), Wizard, Restore Defaults.
Table 4-16 Wizard Security Levels Security Level Description Basic Security Requires that you configure an administrator password for configuration management. The administrator password is shared with other management tools, such as Telnet and SNMP applications. However, some management tools, such as Telnet, use plain-text communications and are not secure. Use the Admin. Account page to enter the administrator password.
Table 4-16 Wizard Security Levels (continued) Security Level Description Enhanced Security (Recommended) Adds to Basic Security by automatically disabling management protocols that do not use secure, encrypted communications (such as Telnet and FTP firmware updates, RCFG, SNMP v1/v2c). To change individual protocol settings, see Mgmt. Protocols on page 99. Use the Admin. Account page to enter the administrator password.
Only the configuration settings listed are restored to factory defaults. Other configuration settings are not affected. Authorization Use the Authorization page to control access to the device and to the device configuration and management features. You can also configure certificates for client and server authentication. Admin. Account Use this tab to set an administrator password for controlled access to HP Jetdirect configuration and status information.
NOTE: While self-signed certificates are permitted and allow data encryption, they do not ensure valid authentication. A self-signed certificate is similar to validating your own identity. The Certificates page provides the status of the certificates installed on the HP Jetdirect print server: ● Jetdirect Certificate Used to validate the identity of the HP Jetdirect device to clients and to network authentication servers.
Table 4-17 Certificate configuration screens (continued) ● Update Pre-Installed Certificate Update the pre-installed, self-signed certificate. The certificate is overwritten. You can update the following item: Certificate Validity Period The browser identifies the certificate as self-signed for each new Web session, which can cause a security alert message. You can bypass this message by adding the certificate to the browser's certificate store or by disabling browser alerts (not recommended).
Table 4-17 Certificate configuration screens (continued) ● Displays only when a self-signed certificate is pre-installed and you click Edit Settings to update the validity period. It specifies the current coordinated universal time (UTC). Validity Start Date Calculated from the PC's clock settings. Validity Period Number of days (1 to 3650) that the certificate is valid, starting from the Validity Start Date. A valid entry (1 to 3650) is required. The default is 5 years. Certificate Information screen.
Table 4-17 Certificate configuration screens (continued) ● Import an HP Jetdirect certificate and private key. When imported, the existing certificate and private key are overwritten. The file format must be PKCS#12 encoded (.pfx). To import a certificate and private key, specify the name and path of the file that contains the certificate and private key. Or, click Browse to browse your system for the file. Then enter the password that was used to encrypt the private key.
To delete an entry from the list, clear the Save check box for that entry, and then click Apply. To clear the entire access control list, clear all Save check boxes, and then click Apply. Mgmt. Protocols Use this item to access the management communications and other protocols that affect security. Web Mgmt. Use this tab to manage communications with the HP Embedded Web Server from Web browsers. Secure, encrypted Web-based communication is provided through the HTTPS protocol.
The SNMP v3 agent is enabled when you create an initial SNMP v3 account on the print server. Once created, any properly configured SNMP management application can access or disable the account. CAUTION: Creating SNMP v3 accounts with the HP Embedded Web Server removes existing accounts. Also, you must implement the account information on the SNMP management application. It is recommended that you use HP Web Jetadmin to configure SNMP v3 and other security settings on the print server.
Table 4-18 Other protocols (continued) Item Description Enable Device Discovery Select device discovery protocols supported by the print server: SLP If enabled, the HP Jetdirect print server sends SLP packets, which are used by system applications for automated discovery and installation. If disabled, SLP packets are not sent. If SLP uses multicast protocols, you must enable multicast IPv4. Bonjour If enabled, Bonjour services are provided.
The supported 802.1X authentication protocols and associated configuration depend on the print server model and firmware version. Available configuration settings are listed in Table 4-19 802.1X configuration settings on page 102. Table 4-19 802.1X configuration settings Item Description Enable Protocols Enable (check) the supported protocols used for 802.1X authentication on your network.
IPsec/Firewall Configure or view the IPsec or Firewall policy for the print server. You can enable or disable IPsec/ Firewall operation on the print server, and configure the default rule for IP packets that are not covered by IPsec/Firewall rules. Rules that define the IPsec/Firewall policy are configured through an IPsec/Firewall wizard, which is run when you click Add Rules. For more information, see IPsec/Firewall configuration (V.40.xx) on page 105.
Network Statistics Select the General tab to display counter values and other status information currently stored on the HP Jetdirect print server. This information is often useful to diagnose performance and operational problems associated with the network or network device. Protocol Info List the various network configuration settings on the HP Jetdirect print server for each protocol. Use these lists to validate your settings.
5 IPsec/Firewall configuration (V.40.xx) (Full-featured print servers only) IPsec/Firewall features provide network-layer security on both IPv4 and IPv6 networks. The Firewall provides simple control of IP addresses that are allowed access. Internet protocol security (IPsec, RFC 2401) provides the additional security benefits of authentication and encryption, IPsec configuration is relatively complex.
Figure 5-1 Firewall Policy page Figure 5-2 IPsec Policy page The items on the IPsec/Firewall policy pages are described in the following table: 106 Chapter 5 IPsec/Firewall configuration (V.40.
Table 5-1 IPsec/Firewall Policy page Item Description Enable IPsec/Firewall Select the check box to enable your IPsec or Firewall policy. Clear this check box to disable IPsec/Firewall operation. or Enable Firewall IPsec/Firewall Rules Configure up to ten rules in descending order of precedence. For example, Rule 1 is higher in precedence than Rule 2. Define each rule using the following fields: ● Enable Select whether a configured rule is enabled or disabled for the policy.
Default Rule example The following illustrates the print server behavior depending on whether the default rule is set to Allow or Drop (default). IPsec Policy Configuration Example: IPsec is enabled on the print server with the following rule: ● All IPv4 Addresses ● All Jetdirect Print Services ● A simple IPsec template for these addresses and services is configured.
Enter up to ten rules, each rule specifying the host addresses, services, and the action to take for those addresses and services. Depending on whether IPsec is supported by the print server and device, the following actions are available: ● Allow traffic. If IPsec/Firewall is supported, allow IP traffic that is not protected by the IPsec/ Firewall policy. ● Drop traffic. Do not process (discard) the specified IP traffic. ● Require traffic to be protected with the IPsec/Firewall policy.
Table 5-2 Limitations to rules, templates and services (continued) Item ◦ Limit FE81:: to FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF for local addresses, :: to FE7F:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF for remote addresses ◦ ● FE81:: to FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF for both local and remote addresses All Broadcast/Multicast Addresses Results in four (4) address template rules: ◦ 224.0.0.0 to 239.255.255.
Table 5-3 Create Address Template page Item Description Address Template Name Name of the custom address template. The name is added to the Specify Address Template page. NOTE: Local Address The address template name must be unique. Select or specify the IP addresses for which this rule applies. These addresses are assigned to the HP Jetdirect print server and used, for example, when DHCP servers assign IP addresses from a scope of addresses. Specify a unique IP address directly or through a prefix.
Manage Services Items on the Manage Services page are described in the following table. 1. Select one or more services for your service template. To select a listed service, click the check box for the service. 2. To create and add a custom service to the list, click Manage Custom Services. 3. After the desired services are selected, click OK. Table 5-5 Manage Services page Item Description Custom Services List of user-defined custom services.
Table 5-6 Manage Custom Services page (continued) Item Description Service Port For TCP or UDP, select the ports for this custom service to use on the local printer/MFP, and the remote hosts. The default selection is Any Port. Depending on the service, select Port Range or Specific Port, then enter the port range or port in the fields provided. ICMP Message Type For ICMPv4 or ICMPv6, enter the ICMP message type number to use by the service. ICMP does not use ports.
Create IPsec Template Use this page to create an IPsec template and to specify how security associations (SAs) are created (manually or dynamically). To create an IPsec template, use the following steps: 1. Enter a unique name for the template. 2. Select an authentication type. See the item descriptions in the following table. 3. Click Next. NOTE: The subsequent configuration pages depend on your authentication type selection (Internet Key Exchange or Manual Keys).
Table 5-8 Identity Authentication page Item Description Pre-Shared Key Select the Identity Type. Choose from Distinguished Name, FQDN, E-mail, Key-ID, or IP Address. Enter the Identity for the identity type that you selected. Indicate whether the Identity is ASCII or Hex. Enter a pre-shared key (ASCII string) in the Key field. This pre-shared key is shared by all hosts specified by this rule. If used, it should be protected. Any host that knows this key can be authenticated.
Table 5-9 Kerberos page Item Description Manually Specify Configuration Manually configure the print server for Kerberos authentication. Click Next to display the Kerberos Settings page. Import Configuration Files Configure the print server for Kerberos authentication by importing configuration files. ● conf File Enter or browse to the krb5.conf file. In the libdefaults section, include the default_realm andclockskew tag entries. In the realms section, include the kdc tag entry.
Table 5-10 Kerberos Settings page (continued) Item Description Key Version Number Version number for the encryption keys associated with the principal and password. Clock Skew Clock skew is a measure of allowed differences between clocks during transactions. A Kerberos installation uses clocks that are reasonably synchronized.
Table 5-12 IKEv1/IKEv2 Phase 2 / Quick Mode Settings (IPsec Protocols) page Item Description Encapsulation Type Specify how the selected IPsec protocols (ESP or AH) are encapsulated: Cryptographic Parameters ● Transport (default) Protect only the user data in each IP packet. Do not protect the IP packet header. ● Tunnel Protect all packet fields, including the header.
IPsec Protocols (Manual Keys) Items on the IPsec Protocols page are described in the following table. NOTE: You cannot use IPv4 address ranges with manual keys. Instead, use a specific IP address. To use manual keys for key negotiation, use the following steps: 1. Specify IPsec protocol encryption and authentication methods to use for security associations (SA) in this rule. Configuration of manual keys depends on your selections. 2. Click OK, and then configure the manual keys for this template.
Table 5-15 Manual Keys page (continued) Item Description AH SPI (AH SPI fields are listed if AH is enabled on the IPsec Protocols page.) A 32-bit field in an authentication header used to identify the IPsec SA. In Value for an SA to use for packets received by the device. Out Value for an SA to use for packets sent by the device. CAUTION: IPsec AH might not function properly in environments that use network address translation (NAT).
6 Security features (V.40.xx) The HP Jetdirect print server security features minimize unauthorized access to network parameters and other stored data. The features differ depending on the print server product and the firmware version, and are limited on value-featured print servers. CAUTION: Although the basic HP Jetdirect security features can protect sensitive data, no method can fully prevent unauthorized access. For advanced security needs, contact HP Consulting services.
Table 6-1 Summary of HP Jetdirect security features (continued) NOTE: The Firewall feature provides improved security and can be used in place of the IPv4 ACL. ● Specify up to 10 IPv4 host systems, or IPv4 networks of host systems, that are allowed access to the HP Jetdirect print server and the attached network device. (If the list is empty, then all hosts are allowed access.) ● Access is generally limited to host systems specified in the list.
Table 6-1 Summary of HP Jetdirect security features (continued) Printer Control Panel Lock ● Selected HP printers provide a control panel lock that prevents access to HP Jetdirect print server configuration parameters. In many cases, management applications (such as HP Web Jetadmin) can remotely set the lock. To determine whether your printer supports a control panel lock, see your printer documentation.
Table 6-2 Settings for Access Control (continued) Settings 124 Level of Access Control ● Administrator password set Medium ● User-specified SNMP v1/v2 Set Community Name set Limited security for non-trusted environment. ● Access control list contains host entries and checks HTTP connections If the Administrator password and SNMP v1/v2c Set Community Name are known, access is limited to: ● Telnet and other non-secure protocols disabled.
7 Troubleshoot the HP Jetdirect print server This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server.
Use the appropriate procedure to perform a cold reset on the printer/MFP model. (In most cases this resets the HP Jetdirect internal print server.) ● ◦ For older HP LaserJet printers, perform a cold reset by turning the printer off and then on again while pressing the Go, Start, or Pause/Resume button. ◦ For recent HP LaserJet printers and MFPs, you can generally use the procedures described in Example: Cold reset using the service menu on page 126.
3. Release the Select button (or 6 button). The control panel displays Select. 4. Press the down arrow M button (or 9 button) until Embedded LAN disable appears. 5. Press the Select button (or 6 button) to disable the embedded print server and then continue its turn-on sequence. 6. Verify whether the printer/MFP properly completes its turn-on sequence. To enable the embedded print server, use the same instructions except select Embedded LAN enable in step 4.
Procedure 1: Verify the printer is on and online To verify that the printer is ready to print, check the following items: 1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the problem persists, you might have a defective power cable, power source, or printer. 2. Is the printer online? The online Ready light should be lit. If not, press the appropriate buttons (for example, Start, Pause/Resume, or press to access the menus) to place the printer online. 3.
If the configuration page does not print, check the following items: 1. Did you perform the correct steps on the printer to print the configuration page? The steps to print a configuration page vary between different printers and print servers. (See the documentation supplied with your print server.) The following are general instructions. For EIO and embedded print servers, an HP Jetdirect page typically prints along with the printer configuration page. Use the printer control panel menus.
A break in communications can result from a disruption in the network connection or the server going down. If your printer has an Auto Continue feature that is disabled or off, press the appropriate key (Start or Pause/Resume, for example) on the printer after the communications problem is solved to place the printer back online. On some printers, turn on the Auto Continue feature to force the printer to reconnect without intervention. (This does not solve the disconnect problem.) 4.
connection to your network. Do this using an isolated LAN, or through a direct computer-to-printer connection using a cross-over cable. 5. Have any software applications been added to the network? Make sure the applications are compatible, installed correctly, and use the correct printer drivers. 6. Can other users print? The problem might be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 7.
Troubleshooting wireless print servers Unable to communicate during initial setup If you use wireless communications to set up the print server, verify the following: ● Your wireless computer is configured to match the default wireless network settings on the HP Jetdirect print server: ❑ Communication Mode: Ad Hoc ❑ Network Name (SSID): hpsetup ❑ Encryption (WEP): NOTE: The network name (SSID) is case-sensitive. Be sure to specify “hpsetup” using lowercase characters.
My configured channel does not match the configuration page (Ad hoc mode only) The HP configuration tools allow you to select channel 10 or 11 (default) on the HP Jetdirect wireless print server. This channel is only used by the print server to broadcast its network name (SSID) when it fails to detect and join an existing wireless network. If it is able to join a network, it reconfigures its channel to the one used by the network.
Improving reception and performance Wireless LAN radio signals can penetrate many indoor structures and can reflect around obstacles. However, wireless communication range and performance depends on a variety of factors, including the number of users, the quality and physical placement of the wireless hardware, and the sources of radio signal interference. For example, microwave ovens and cordless telephones use similar frequencies that can interfere with wireless LAN signals.
8 HP Jetdirect configuration pages The configuration pages are important tools for managing or troubleshooting HP Jetdirect print servers. The standard configuration page provides identification information, such as the HP Jetdirect product, firmware version, and LAN hardware address, and status and configuration parameters of supported network protocols. Network statistics gathered by the print server are also provided. See HP Jetdirect configuration page on page 135.
Configuration page format A typical HP Jetdirect configuration page is shown in Figure 8-1 Typical HP Jetdirect Configuration Page on page 136. The configuration page information provided depends on the print server model and firmware version. Figure 8-1 Typical HP Jetdirect Configuration Page The HP Jetdirect configuration page is divided into sections, as listed in the following table.
Table 8-1 Configuration Page Sections (continued) Section Name Description 802.11 Wireless Provides current status of the wireless connection, and the current values of the wireless network parameters. See Table 8-4 802.11 Wireless settings on page 139. Error messages are included in the table. USB Printer Information (HP Jetdirect external print servers only.) Status of the USB connection to the printer. See Table 8-3 USB Printer Information on page 139.
Table 8-2 HP Jetdirect Configuration/General Information (continued) Message Description STATUS Current state of the HP Jetdirect print server. I/O CARD READY, or READY Successfully connected to the network and is awaiting data. I/O CARD INITIALIZING, or INITIALIZING Initializing the network protocols. For more information, see the status line for each protocol on the configuration page. I/O CARD NOT READY, or ERROR Problem detected with the print server or its configuration.
Table 8-3 USB Printer Information Message Description Device Name Name of the attached USB printing device, supplied by the manufacturer. Manufacturer Manufacturer of the attached printing device. Serial Number Manufacturer's serial number for the attached printing device. Communication Mode Current USB communication mode: USB SPEED ● Composite USB Multiple interface (Composite USB) allows simultaneous print, scan, and status communications. ● IEEE 1284.
Table 8-4 802.11 Wireless settings (continued) Message Description Status Current 802.11 wireless configuration status. Ready: A wireless connection to the network is established. ● Infrastructure Mode: Associated with an access point and authenticated on the network. ● Ad Hoc Mode: Wireless communications established directly with other network devices (access points are not used in this mode).
Table 8-4 802.11 Wireless settings (continued) Message Description Signal Strength (1–5) Strength of the radio signal received by the print server: Level 1(Poor) Levels 2 and 3 (Marginal) Level 4 (Good) Level 5 (Excellent) No Signal: Level 0 (No radio signal detected on any channel) : No radio signal detected while the print server is scanning. Not Applicable: Signal strength is not applicable when the print server is in ad hoc mode.
Table 8-4 802.11 Wireless settings (continued) Message Description SSL Subject Subject from the CA certificate. SSL Start Date Date the SSL certificate is valid. Encryption Type Indicates the type. 64–bit WEP, 128–bit WEP, Dynamic (used with WEP, TKIP, or both), Auto, or None (no encryption is used).. Dynamic Type Indicates whether dynamic encryption is used.
Table 8-5 Security Settings (continued) Message Description SNMP Versions SNMP versions enabled on the print server. Disabled All SNMP versions disabled. No SNMP access is allowed. 1;2 SNMP v.1 and SNMP v.2c supported. SNMP v.3 is disabled, or not supported. 1;2;3-na/np SNMP v.1, v.2c, and v.3 enabled. v.3 is enabled with the minimum security of no authentication (na) and no privacy (np). 1;2;3-a/np SNMP v.1, v.2c, and v.3 enabled. v.
Table 8-5 Security Settings (continued) Message Description JD Config Changes Poll Interval Number of hours to wait before checking the assessment server for device configuration changes. Primary Address/Host Name IP address or host name of the primary assessment server. Primary Port Port number of the primary assessment server. Backup Address/Host Name IP address or host name of the backup assessment server. Backup Port Port number of the backup assessment server.
Table 8-7 TCP/IP configuration information (continued) Message Description IPV4 DOMAIN NAME DNS name of the IPv4 domain in which the HP Jetdirect print server resides (for example, support.company.com). This is not the fully qualified DNS name (for example, printer1.support.company.com) because the host printer name is not included. Not Specified Domain name not configured on the print server.
Table 8-8 IPv4 Section (continued) Message Description SUBNET MASK IPv4 subnet mask configured on the HP Jetdirect print server. During initialization, a temporary value 0.0.0.0 is displayed. Depending on configuration parameters, the print server can automatically assign a usable default value. Not Specified Subnet mask is not configured. DEFAULT GATEWAY IPv4 address of the gateway used when sending packets off the local network. Only one default gateway can be configured.
Table 8-8 IPv4 Section (continued) Message Description WEB JETADMIN URL If the HP Jetdirect print server is found on the network by HP Web Jetadmin, the URL of the host system used for HP Web Jetadmin services is displayed. The URL is limited to two lines and can be truncated. Not Specified HP Web Jetadmin host system URL could not be identified or is not set. BONJOUR SERVICE NAME Name assigned to this device or service.
Table 8-10 IPX/SPX configuration information Message Description STATUS Current IPX/SPX protocol status. READY Print server is awaiting data. DISABLED Manually disabled. INITIALIZING Registering the node address or name. An additional status message might also displayed. An error code and message is displayed if the print server is not ready. For more information, see Table 8-14 Error messages on page 150. PRIMARY FRAME TYPE Frame type selection.
Table 8-11 Novell/NetWare configuration information (continued) Message Description NODE NAME Queue Server Mode Print server name, which must match a valid print server on the appropriate NetWare file server. The default name is NPIXXXXXX, where XXXXXX is the last six digits of the LAN hardware (MAC) address. Remote Printer Mode Network printer name. The default name is NPIXXXXXX. NETWARE MODE Mode used by the HP Jetdirect print server. QUEUE SERVER Receives data directly from the queue.
Table 8-12 AppleTalk configuration information (continued) Message Description NAME Printer name on the AppleTalk network. A number after the name signifies this is the Nth instance of this name. ZONE Name of the AppleTalk network zone on which the printer is located. TYPE Printer type advertised on the network. Two types can display. NETWORK NUMBER NETWORK NUMBER Network number on which the HP Jetdirect print server is currently operating.
Table 8-14 Error messages (continued) Error Code and Message Description 05 NO SIGNAL DETECTED (802.11 Wireless, Infrastructure Mode only) The print server did not find an access point and did not detect a radio signal. Check for sources of radio signal interference. If possible, elevate the print server or the external antenna (if applicable). Verify other wireless devices are turned on and located in wireless signal range of the print server.
Table 8-14 Error messages (continued) Error Code and Message Description 13 NETWORK RECONFIG - MUST REBOOT Reset or turn the print server off and then on to enable new configuration values. 14 DISCONNECTED Novell NetWare protocol is disconnected. Check the server and the print server. 15 CONFIGURATION ERROR (Ethernet) Configuration information for the NetWare functions is not stored correctly on the print server.
Table 8-14 Error messages (continued) Error Code and Message Description 1F ERR NEGOTIATING BUFFER SIZE Failure detected when selecting the buffer size to use when reading print data from the file server. Can indicate a network problem. When the HP Jetdirect print server is configured for multiple file servers, the error is displayed on the configuration page only if none of the file servers successfully connected.
Table 8-14 Error messages (continued) 154 Error Code and Message Description 28 OUT OF BUFFERS The HP Jetdirect print server cannot allocate a buffer from its internal memory. All buffers might be busy due to heavy broadcast traffic or large amounts of network traffic directed to the print server. 29 UNABLE TO SENSE NET NUMBER The HP Jetdirect print server attempted to determine the NetWare protocol used on the network. (The server attempts for 3 minutes.
Table 8-14 Error messages (continued) Error Code and Message Description 3C NDS ERR: UNRESOLVED QUEUE Cannot locate the print queue object in the specified NDS context. 3D NDS ERR: CANNOT READ Q HOST Cannot locate the file server on the network. The server is not running or a communications problem exists. 3E NDS PRNT SRVR PUBLIC KEY ERR Print server object name mismatch. Unable to read the print server's public key. Verify object names.
Table 8-14 Error messages (continued) Error Code and Message Description 50 TFTP LOCAL ERROR TFTP transfer of the configuration file from the host to the HP Jetdirect print server failed. The local print server encountered an inactivity timeout or excessive retransmission situation. 51 TFTP RETRIES EXCEEDED Retry limit exceeded when transferring the TFTP configuration file from the host to the HP Jetdirect print server.
Table 8-14 Error messages (continued) Error Code and Message Description 64 INVALID PASSWORD An invalid password was specified through TFTP. Verify that the password consists of a maximum of 16 printable characters. 65 DOWNLOAD NOT ALLOWED ON WIRELESS This print server does not allow firmware upgrade over a wireless network connection. 83 DISCONNECTING FROM SERVER Server shut down because of a configuration change or reset request.
Figure 8-2 HP Jetdirect Security Page The parameters in each section of the Security page are described in the following table. Security settings This section of the Security page displays similar information to that provided by the standard HP Jetdirect configuration page. See the following table. Table 8-15 General Information Message Description 802.1X EAP/802.1X client authentication setting to use. EAP-TLS Use EAP-TLS. EAP-PEAP Use EAP-PEAP. Specified Use an 802.
Table 8-15 General Information (continued) Message Description IPsec Current IPsec status. Enabled Enabled and operating as configured. Disabled Turned off. Policy Failed Print server failed to implement the IPsec policy. You might need to reset security (using the control panel or the HP Embedded Web Server), or perform a cold reset of the print server. Admin Password IP Administrator password is configured on the print server.
Table 8-15 General Information (continued) Message Description SNMP Get Cmty Name SNMP get community name is configured on the HP Jetdirect print server. This is a password to determine which SNMP GetRequests the HP Jetdirect print server responds to. If a Get community name is set, the print server responds to either a user specified community name or the factory-default. Not Specified Get community is not set. Specified Get community is set.
Table 8-17 IPsec statistics Message Description Fragmentation Errors Number of fragmented packets that cannot be reassembled. ESP MAC Errors Number of encapsulating security payload (ESP) MAC errors. MAC is used to verify that the received message is the same as the one sent. AH MAC Errors Number of authentication header (AH) MAC errors. MAC is used to verify that the message received is the same as the one sent. Replay Errors Number of replay attacks, where unauthorized packets are resent.
The heading of this section indicates the default rule for IPsec traffic (Def: Pass or Drop) ● Pass Allow all non-IPsec traffic. ● Drop Drop all non-IPsec traffic. For each rule configured, the names of the IP address template, service template, and IPsec template that define the rule are displayed. For more information, see IPsec/Firewall configuration (V.40.xx) on page 105.
A LPD printing The HP Jetdirect print server contains an LPD server module to support LPD printing.
Table A-1 LPD programs and protocols (continued) Program Name Purpose of Program lpq Display print queues lprm Remove jobs from print queues lpc Control print queues lpd Scan and print the files if the specified printer is connected to the system If the specified printer is connected to another system, this process forwards the files to an lpd process on the remote system where the files are to be printed.
Table A-2 Supported queue types raw, raw1, raw2, raw3 No processing. Treats the data in the queue as a print job already formatted in the PCL, PostScript, or HP-GL/2 and sends it to the printer without modification. text, text1, text2, text3 Carriage return added. Treats data in the queue as unformatted or ASCII text, and adds a carriage return to each line before sending to the printer. auto, auto1, auto2, auto3 Automatic. Uses auto-sensing to determine whether the print data is sent as raw or text.
lj1_raw|raw1:\ :lp=:\ :rm=laserjet1:\ :rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ :sd=/usr/spool/lpd/lj1_raw: If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if available) to select the printer language or rely on the application to select the printer language via commands embedded in the print data. Ensure users know the printer names, because they must enter the names on the command line when printing.
Examples: my_printer or printer1 6. Select a remote system name. In the following example, the node name (jetdirect1) of the HP Jetdirect print server is used: Example: jetdirect1 7. Select a remote printer name. Type text for ASCII or raw for PostScript, PCL, or HP-GL/2. Type auto to let the line printer daemon select automatically. Type binps to instruct the PostScript interpreter to interpret the print job as binary PostScript data.
For HP-UX systems, use lpstat instead of lpq -P. This completes the process for configuring the HP Jetdirect print server to use LPD. LPD on Windows Server 2003/2008 systems Use the information in this section to configure supported Windows networks to use the HP Jetdirect LPD services. ● Install TCP/IP software (if required). ● Configure a network LPD printer.
Configure a network printer for Windows Server 2003/2008 systems Set up the default printer by performing the following steps. 1. Verify that the Print Services for Unix is installed (required for LPR port availability): a. Click Start, All Programs, Accessories, Communications, and open the Network Connections folder. b. Click the Advanced menu and then select Optional Networking Components. c. Select and enable Other Network File and Print Services. d.
12. Choose whether to print a test page, and click Next. 13. Click Finish to close the wizard. Verify the configuration In Windows, print a file from any application. If the file prints correctly, the configuration was successful. If the print job is not successful, try printing directly from DOS using the following syntax: lpr -S -P filename In the example, is the IP address of the print server, is raw or text and filename is the file to print.
Configure a network LPD printer Add a new LPD printer 1. Open the Printers folder (click Start, Printers and Faxes). 2. Click Add Printer. On the Add Printer wizard welcome screen, click Next. 3. Select Local printer, then uncheck the automatic detection for Plug and Play printer installation. Click Next. 4. Select Create a new port, and then select LPR Port from the pull-down menu. Click Next. 5. In the Add LPR Compatible Printer window, do the following: a.
172 6. In the dialog box labeled Name of printer or print queue on that server, type (in lowercase) the name of the print queue for the HP Jetdirect print server (for example: raw, text, auto, binps, or user-specified print queue). 7. Select OK. 8. Select Close and OK to close the Properties box.
B FTP printing FTP is a basic TCP/IP utility for transferring data between systems. FTP printing sends print files from a client system to an HP Jetdirect connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server, which passes the print file to the printer.
Data connection A data connection is created each time a file is transferred between the client and the FTP server. The client controls the creation of a data connection by issuing the commands that require a data connection (such as FTP ls, dir or put commands). Although the ls and dir commands are always accepted, the HP Jetdirect FTP server supports a single data connection for printing.
End the FTP session To end an FTP session, type quit or bye. NOTE: Before ending an FTP session, use a Ctrl C command to close the data connection. Commands The following table summarizes the available FTP printing session commands. Table B-1 User commands for HP Jetdirect FTP server Command Description user specifies a user. Any user is accepted and can print to the selected port. cd Select a port number for printing. (On HP Embedded Web Server, only port1 is available.
Example FTP Session This is an example of a typical FTP printing session: Figure B-2 FTP Session Example C:\> ftp 192.168.45.39 Connected to 192.168.45.39. 220 JD FTP Server Ready User <192.168.45.39:none>>: susan_g 001 Username Ok, send identity as password Password: 230- Hewlett-Packard FTP Print Server Version 2.
C HP Jetdirect control panel menus (V.40.xx) The configuration menu for the HP Jetdirect EIO and embedded print servers is accessed from the printer's control panel. The steps to access this menu from the printer control panel depend on the printer. See the printer guide, or print a control panel menu map for more information. The available HP Jetdirect menus depend on the type of control panel, either Graphical or Classic.
Table C-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued) Menu item Sub-menu item Sub-menu item Values and Description IPv4 Settings Config Method How TCP/IPv4 parameters are configured on the HP Jetdirect print server. BootP: Automatic configuration from a BootP server. DHCP (default): Automatic configuration from a DHCPv4 server. If a DHCP lease exists, use the DHCP Release and DHCP Renew menus to set DHCP lease options. Auto IP: Automatic link-local IPv4 addressing.
Table C-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued) Menu item Sub-menu item Sub-menu item Values and Description Primary DNS IP address (n.n.n.n) of a primary DNS server. NOTE: Displays only if Manual configuration is a higher priority than DHCP in the Config Precedence table, when configured through the HP Embedded Web Server. Secondary DNS IP address (n.n.n.n) of a secondary DNS server.
Table C-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued) Menu item Sub-menu item Sub-menu item Proxy Server Values and Description Proxy server to use by embedded applications in the device. A proxy server is typically used by network clients for Internet access. The proxy server caches Web pages and provides a degree of Internet security. Enter its IPv4 address or FQDN (up to 255 octets). Contact your ISP for the proxy server address, when required.
Table C-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued) Menu item Sub-menu item IPsec or Firewall Sub-menu item Values and Description Specify the IPsec or Firewall status on the print server. Keep: Retain IPsec/Firewall configuration. Disable: Disable IPsec/Firewall operation on the print server. NOTE: Displays IPsec if the print server supports both IPsec and Firewall. Displays Firewall if the print server does not support IPsec..
Table C-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued) Menu item Sub-menu item Diagnostics Embedded Tests Sub-menu item Values and Description (HP Jetdirect embedded print servers only.) Diagnose network hardware or TCP/IP network connection problems. Use an embedded test to check hardware and communication paths on the print server. After you select and enable a test and set the execution time, select Execute to initiate the test.
Table C-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued) Menu item Sub-menu item Sub-menu item Values and Description Execute No (default): Do not run the selected tests. Yes: Run the selected tests. Ping Test Test network communications. Sends link-level packets to a remote network host, then waits for an appropriate response. Dest Type Target device is an IPv4 or IPv6 node. Dest IPv4 The IPv4 address. Dest IPv6 The IPv6 address.
Table C-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued) Menu item Sub-menu item Sub-menu item Values and Description RTT Average Average RTT, from 0 to 4096 milliseconds, for packet transmission and response. Ping in Progress Yes a test is in progress. No a test completed or is not running. Refresh Update the ping test data with current results. Yes: Update the data. No: Maintain the existing data.
Classic control panel EIO menus Classic control panels are provided on older devices that support HP Jetdirect EIO print servers only. Classic control panels typically display two lines of 16 characters each. Use the available device keys to display and select HP Jetdirect settings. Typically, an asterisk (*) identifies the selected value. Figure C-2 Example of Classic Control Panel Table C-2 HP Jetdirect EIO Menu on Classic Control Panel Menu Item CFG NETWORK Description Access the HP Jetdirect menu.
Table C-2 HP Jetdirect EIO Menu on Classic Control Panel (continued) Menu Item Description If you specify BOOTP=NO*, DHCP=NO* and AUTO IP=NO*, you can manually set the following TCP/IPv4 parameters from the control panel: ◦ Each byte of the IPv4 address (IP) ◦ Subnet Mask (SM) ◦ Syslog Server (LG) ◦ Default Gateway (GW) ◦ Idle Timeout period (default is 270 seconds, 0 disables the timeout) ● CFG DNS 1=YES* IPv4 address of a primary DNS server (one byte at a time).
Table C-2 HP Jetdirect EIO Menu on Classic Control Panel (continued) Menu Item Description IPSEC (Full featured print servers only) If the print server supports IPsec, IPSEC is displayed on the menu for both IPsec and Firewall status. If the print server does not support IPsec, Firewall is displayed. Specify the state of IPsec/Firewall on the print server. or FIREWALL Disable IPsec/Firewall. KEEP (default): Retain IPsec/Firewall operation as configured. DISABLE: Disable IPsec/Firewall operation. 802.
D Open source licensing statements gSOAP Part of the software embedded in, or supplied with, this product is gSOAP software. Portions created by gSOAP are Copyright © 2001-2004 Robert A. van Engelen, Genivia inc. All Rights Reserved. THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Index A Access List Configuration page entry 143 embedded Web server 98 Security features 121 Telnet configuration 50 TFTP configuration file 29 Ad Hoc Mode embedded Web server 70 Telnet 44 Administrator password embedded Web server 68, 94 Printer synchronization 94 Security features 121 Telnet configuration 44 TFTP configuration file 25 AH.
embedded Web server 77 Telnet configuration 48 See also Gateway Default IP address 18 Defaults.
I I/O Card, status message 138 Idle timeout Current setting 145 embedded Web server 79 Telnet 52 TFTP configuration file 31 IEEE 802.1X Configuration 101 Infrastructure Mode Telnet 44 INIT message 130 Internet Key Exchange IPsec settings 117 Internet Key Exchange (IKE) Authentication type 114 IPsec settings 117, 118 Internet Printer Connection software Introduction 10 Internet Printing Protocol.
O Open System authentication Telnet 45 OUT OF BUFFERS 154 Proxy server embedded Web server 80 Printer control panel 180 PSK. See Pre-shared key P PACKETS TRANSMITTED 144 passphrase 45 PASSWORD ERROR 152 Password, administrator Printer synchronization 94 Web Jetadmin synchronization 94 PEAP 3, 102 PEM (Privacy Enhanced Mail) 97 Perfect Forward Secrecy 118 PFS.
Telnet configuration 50 TFTP configuration 29 Syslog server Bootptab file parameter 23 T TCP/IP Configuration methods 14 Configuration page 144 Control panel menu 177, 185 embedded Web server 74 LPD setup 164 STATUS message 140 Telnet configuration 47 TFTP configuration 26 Telnet (IPv4) Command line configuration 43 Erasing the IP address 61 Security control 122 Using 41 Templates, IPsec Configuration limits 109 Tests Network 182 TFTP BOOTP 21 Configuration file 24 DHCP(IPv4) 36 Server 22, 146 TFTP (Trivial
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