Administrator's Guide

Table 8-14 Error messages (continued)
Error Code and Message Description
05 NO SIGNAL DETECTED (802.11 Wireless, Infrastructure Mode only) The print server did not find an access
point and did not detect a radio signal.
Check for sources of radio signal interference. If possible, elevate the print server or the
external antenna (if applicable). Verify other wireless devices are turned on and
located in wireless signal range of the print server.
06 ENCRYPTION REQUIRED Encryption is required on this network, but the encryption settings are incorrect. Check
the encryption settings.
07 LAN ERROR - CONTROLLER CHIP Check the network connections. If they are intact, run the self-test by turning the printer
off, and then on again. If the error persists, replace the HP Jetdirect print server.
07 AUTHENTICATION FAILED Print server could not access the network because of an authentication error. The error
depends on the authentication method used.
Verify the authentication method and settings.
08 LAN ERROR - INFINITE DEFERRAL Network congestion problem.
08 AUTHENTICATION IN
PROGRESS
Link-level authentication is in progress.
09 SCANNING FOR SSID (802.11 Wireless) The print server is scanning on all channels for devices on the
specified SSID (network name). Check your specified SSID, or check status of the
access point (Infrastructure mode) or other wireless devices.
The print server continues to scan for the specified SSID.
09 LAN ERROR - BABBLE Check the network connections. If the connections are intact, run the self-test by turning
the printer off, and then on again. If the error persists, replace the print server.
0A LAN ERROR - NO SQE (Ethernet) Check the network connections. If the connections are intact, run the self-test
by turning the print server off, and then on again. If the error persists, replace the print
server.
0C LAN ERROR - RECEIVER OFF Check the cabling and connectors on your Ethernet network. If you cannot find a
problem with your network cabling, run the self-test by turning the printer off, and then
on again. If the error persists, there might be a problem with the HP Jetdirect print
server.
0D LAN ERROR - TRANSMITTER OFF Check the cabling and connectors on your Ethernet network. If you cannot find a
problem with your network cabling, run the self-test by turning the printer off, and then
on again. If the error persists, there might be a problem with the HP Jetdirect print
server.
0E LAN ERROR - LOSS OF CARRIER Check the network connections. If the connections are intact, run the self-test: turn the
printer off, and then on again. If the error persists, replace the HP Jetdirect print server.
10 LAN ERROR - UNDERFLOW (Ethernet) Check the cabling and connectors on your network. If you cannot find a
problem with your network cabling, run the self-test by turning the printer off, and then
on again. If the error persists, there might be a problem with the HP Jetdirect print
server.
11 LAN ERROR - RETRY FAULTS (Ethernet) There is a problem with your network cabling or external network
configuration. Verify operation of the hub or switch port.
12 LAN ERROR - NO LINKBEAT Using a wired Ethernet port, this message is displayed if a link beat is not sensed.
Check the network cable, and verify that the concentrator/hub is providing a link beat.
HP Jetdirect configuration page
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