Datasheet

7
HP A-MSR20-1x Series
Specifications (continued)
HP A-MSR20-10 Multi-Service Router (JD431A) HP A-MSR20-11 Multi-Service Router (JF239A) HP A-MSR20-12 Multi-Service Router (JF241A)
Services
3-year, parts only, global next-day advance
exchange (UW075E)
3-year, 4-hour onsite, 13x5 coverage for hardware
(UW076E)
3-year, 4-hour onsite, 24x7 coverage for hardware
(UW006E)
3-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 software phone support (UW009E)
3-year, 24x7 SW phone support, software updates
(UW012E)
4-year, 4-hour onsite, 13x5 coverage for hardware
(UW077E)
4-year, 4-hour onsite, 24x7 coverage for hardware
(UW007E)
4-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 software phone (UW010E)
4-year, 24x7 SW phone support, software updates
(UW013E)
5-year, 4-hour onsite, 13x5 coverage for hardware
(UW078E)
5-year, 4-hour onsite, 24x7 coverage for hardware
(UW008E)
5-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 software phone (UW011E)
5-year, 24x7 SW phone support, software updates
(UW014E)
3 Yr 6 hr Call-to-Repair Onsite (UW079E)
4 Yr 6 hr Call-to-Repair Onsite (UW080E)
5 Yr 6 hr Call-to-Repair Onsite (UW081E)
Refer to the HP website at
www.hp.com/networking/services for details on the
service-level descriptions and product numbers. For
details about services and response times in your
area, please contact your local HP sales office.
3-year, parts only, global next-day advance
exchange (UW075E)
3-year, 4-hour onsite, 13x5 coverage for hardware
(UW076E)
3-year, 4-hour onsite, 24x7 coverage for hardware
(UW006E)
3-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 software phone support (UW009E)
3-year, 24x7 SW phone support, software updates
(UW012E)
4-year, 4-hour onsite, 13x5 coverage for hardware
(UW077E)
4-year, 4-hour onsite, 24x7 coverage for hardware
(UW007E)
4-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 software phone (UW010E)
4-year, 24x7 SW phone support, software updates
(UW013E)
5-year, 4-hour onsite, 13x5 coverage for hardware
(UW078E)
5-year, 4-hour onsite, 24x7 coverage for hardware
(UW008E)
5-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 software phone (UW011E)
5-year, 24x7 SW phone support, software updates
(UW014E)
3 Yr 6 hr Call-to-Repair Onsite (UW079E)
4 Yr 6 hr Call-to-Repair Onsite (UW080E)
5 Yr 6 hr Call-to-Repair Onsite (UW081E)
Refer to the HP website at
www.hp.com/networking/services for details on the
service-level descriptions and product numbers. For
details about services and response times in your
area, please contact your local HP sales office.
3-year, parts only, global next-day advance
exchange (UW075E)
3-year, 4-hour onsite, 13x5 coverage for hardware
(UW076E)
3-year, 4-hour onsite, 24x7 coverage for hardware
(UW006E)
3-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 software phone support (UW009E)
3-year, 24x7 SW phone support, software updates
(UW012E)
4-year, 4-hour onsite, 13x5 coverage for hardware
(UW077E)
4-year, 4-hour onsite, 24x7 coverage for hardware
(UW007E)
4-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 software phone (UW010E)
4-year, 24x7 SW phone support, software updates
(UW013E)
5-year, 4-hour onsite, 13x5 coverage for hardware
(UW078E)
5-year, 4-hour onsite, 24x7 coverage for hardware
(UW008E)
5-year, 4-hour onsite, 24x7 coverage for hardware,
24x7 software phone (UW011E)
5-year, 24x7 SW phone support, software updates
(UW014E)
3 Yr 6 hr Call-to-Repair Onsite (UW079E)
4 Yr 6 hr Call-to-Repair Onsite (UW080E)
5 Yr 6 hr Call-to-Repair Onsite (UW081E)
Refer to the HP website at
www.hp.com/networking/services for details on the
service-level descriptions and product numbers. For
details about services and response times in your
area, please contact your local HP sales office.