HP Pro x2 612 G1 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2014 Hewlett-Packard Development Company, L.P. Android is a U.S. registered trademark of Android Corporation. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. NVIDIA is a trademark of NVIDIA Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification ................................................................................................................. 5 Display ...................................................................................................................................................................
Button board ..................................................................................................................................... 42 Tablet battery .................................................................................................................................... 44 Solid-state drive ................................................................................................................................ 45 WLAN module .................................................
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 84 7 Specifications ............................................................................................................................................. 85 8 Backup and recovery .................................................................................................................................... 87 Backing up your information ................................................
viii
1 Product description Category Description Product Name Tablet: HP Pro x2 612 G1 Keyboard base: HP Pro x2 612 G1 Power Keyboard Tablet and keyboard base: HP Pro x2 612 G1 with Power Keyboard Tablet and travel keyboard: HP Pro x2 612 G1 with Travel Keyboard Processor ● Intel® Core® i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W) ● Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.
Category Description HD Audio with DTS Sound Wireless Integrated Bluetooth options by way of combination module Integrated wireless local area network (WLAN) options by way of wireless module Two built-in WLAN antennas Support for the following WLAN modules: ● Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter ● Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter ● Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.
Category Description Keyboard/pointing devices Spill-resistant with drain, backlit and non-backlit versions Touchpad requirements: On/off button Support for 2-way scrol Taps enabled as default Gestures enabled by default: Power requirements ● 2-finger scrolling ● 2-finger zoom (pinch) Battery: Tablet supports a 4-cell, 29-WHr, 1.98-AHr, Li-ion battery Keyboard base supports a 2-cell, 25-WHr, 3.
Category Description ● Microsoft Windows 7 Professional 64-bit (available with any Windows 7 Professional or Windows 8.1 Professional downgrade localization except in the People's Republic of China and Asia) Certified: Microsoft WHQL Web-only support: Serviceability 4 Chapter 1 Product description ● Microsoft Windows 8.
2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals. (2) WWAN antennas (2, select models only)* Send and receive wireless signals to communicate with WWANs. (3) Webcam light On: The webcam is in use. (4) Webcam (front) Records video and captures photographs. Some models may allow you to video conference and chat online using streaming video. For information on using the webcam, access HP Support Assistant.
Tablet edge components Item Component Description (1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) Webcam (rear) Records video and captures photographs.
Item (7) Component Power switch Description ● To decrease speaker volume, press the – edge of the button. ● When the computer is off, slide the switch to turn on the tablet. ● When the computer is on, slide the switch to turn off the computer. ● When the computer is in the Sleep state or Hibernation, slide the switch briefly to exit Sleep or Hibernation.
Item Component Description reaches a critical battery level, the battery light begins blinking rapidly. ● Off: The battery is fully charged. (16) Power connector Connects an AC adapter. (17) Smart card reader Supports optional smart cards. Keyboard base Top Item Component Description (1) Alignment posts (2) Align and attach the tablet to the keyboard base. (2) Docking connector Connects the tablet to the keyboard base.
Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the esc key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again returns you to the previous screen. (4) Function keys Execute frequently used system functions.
Lights Item Component Description (1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● Amber: microphone sound is off. ● Off: microphone sound is on. ● Off: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Amber: All wireless devices are off.
TouchPad Item Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. (3) Left TouchPad button Functions like the left button of an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse. Item Component Description (1) Power connector Connects an AC adapter.
Item Component Description ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: The battery is fully charged. (3) DisplayPort Connects an optional digital display device, such as a highperformance monitor or projector. (4) USB 3.
Rear Item Component Description (1) RJ-45 (network) jack/lights Connects a network cable. (2) External monitor port ● Green (left): The network is connected. ● Amber (right): Activity is occurring on the network. Connects an external VGA monitor or projector.
3 Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the serial number, product number, and model number The serial number and product number are located on the bottom of the tablet. You may need the information when you travel internationally or when you contact support.
Tablet major components Item Component Spare part number (1) 12.
Item (2) 16 Component Spare part number HD display panel assembly equipped with a digitzer and WWAN antenna for use in North America 781421-001 HD display panel assembly equipped with a digitzer and WWAN antenna for worldwide use 781422-001 HD display panel assembly equipped with WWAN antenna for use in North America 781424-001 HD display panel assembly equipped with WWAN antenna for worldwide use 781425-001 HD display panel assembly equipped with a digitzer for worldwide use 773214-001 HD di
Item (8) Component Spare part number Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system 766624-601 Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system 766624-501 Equipped with an Intel Core i5-4202Y 1.
Item (9) (10) 18 Component Spare part number 256-GB, M2, SATA-3, solid-state drive 766636-001 256-GB, M2, SATA-3, SED, OPAL2, solid-state drive 766637-001 180-GB, M2, SATA-3, solid-state drive 766634-001 180-GB, M2, SATA-3, SED, OPAL1, solid-state drive 766635-001 128-GB, M2, SATA-3, solid-state drive 766633-001 64-GB, M2, SATA-3, solid-state drive 766632-001 WLAN module: Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.
Keyboard major components Item Component Spare part number (1) Keyboard with backlight and pointing stick (includes backlight, keyboard, and pointing stick cables) For use in Belgium 766641-A41 For use in Brazil 766641-201 For use in Bulgaria 766641-261 For use in Canada 766641-DB1 For use in the Czech Republic and Slovakia 766641-FL1 Keyboard major components 19
Item Component Spare part number For use in Denmark 766641-081 For use in France 766641-051 For use in Germany 766641-041 For use in Greece 766641-151 For use in Hungary 766641-211 For use in Iceland 766641-DD1 For use in India 766641-D61 For use in Israel 766641-BB1 For use in Italy 766641-061 For use in Japan 766641-291 For use in Latin America 766641-161 For use in the Netherlands 766641-B31 For use in Northwest Africa 766641-FP1 For use in Norway 766641-091 For use in Port
Item Component Spare part number For use in Denmark 766640-081 For use in France 766640-051 For use in Germany 766640-041 For use in Greece 766640-151 For use in Hungary 766640-211 For use in Iceland 766640-DD1 For use in India 766640-D61 For use in Israel 766640-BB1 For use in Italy 766640-061 For use in Japan 766640-291 For use in Latin America 766640-161 For use in the Netherlands 766640-B31 For use in Northwest Africa 766640-FP1 For use in Norway 766640-091 For use in Port
Item Component Spare part number (8) 2-cell, 25-WHr, 3.38-AHr, Li-ion battery (includes cable) 753704-005 (9) Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch) 766610-001 (10) Bottom cover (includes 2 round rubber feet and one oblong rubber foot) 766602-001 Miscellaneous parts Component Spare part number AC adapter: 65-W HP Smart adapter for use in all countries and regions (EM, RC/V, 4.
Component Spare part number For use in Australia 755530-011 For use in Brazil 755530-202 For use in Denmark 755530-081 For use in Europe 755530-021 For use in India 755530-D61 For use in Israel 755530-BB1 For use in Italy 755530-061 For use in Japan 755530-291 For use in North America 755530-001 For use in the People's Republic of China 755530-AA1 For use in South Africa 755530-AR1 For use in South Korea 755530-AD1 For use in Switzerland 755530-111 For use in Taiwan 755530-AB1
24 Component Spare part number For use in Belgium 784194-A41 For use in Brazil 784194-201 For use in Bulgaria 784194-261 For use in the Czech Republic and Slovakia 784194-FL1 For use in Denmark 784194-081 For use in France 784194-051 For use in Germany 784194-041 For use in Greece 784194-151 For use in Hungary 784194-211 For use in Iceland 784194-DD1 For use in India 784194-D61 For use in Israel 784194-BB1 For use in Italy 784194-061 For use in Japan 784194-291 For use in Lati
Sequential part number listing Spare part number Description 434594-001 HP USB optical travel mouse 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use in Europe (3-pin, black, 1.83-m) 490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m) 490371-081 Power cord for use in Denmark (3-pin, black, 1.
26 Spare part number Description 747833-005 Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only in India 748021-005 HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module 748599-005 HP hs3110 HSPA+ Mobile Broadband Module 751416-005 Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 753078-005 Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter 753361-001 Power cord halogen free for use in Japan (3-pin, black, 1.
Spare part number Description 766610-001 Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch) 766611-001 Back cover for use on tablet models equipped with a fingerprint reader 766612-001 Fingerprint reader board (includes bracket and cable) 766613-001 Button board (includes cable, power button, volume control buttons, and orientation switch) 766615-001 Bracket Kit (includes docking connector bracket and USB port bracket) 766617-001 Speaker Kit (includes le
28 Spare part number Description 766625-001 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and a non-Windows 8 operating system (includes replacement thermal material) 766625-501 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.
Spare part number Description 766640-031 Keyboard with pointing stick for use in the United Kingdom and Singapore (includes keyboard and pointing stick cables) 766640-041 Keyboard with pointing stick for use in Germany (includes keyboard and pointing stick cables) 766640-051 Keyboard with pointing stick for use in France (includes keyboard and pointing stick cables) 766640-061 Keyboard with pointing stick for use in Italy (includes keyboard and pointing stick cables) 766640-071 Keyboard with poin
30 Spare part number Description 766641-001 Keyboard with backlight and pointing stick for use in the United States (includes backlight, keyboard, and pointing stick cables) 766641-031 Keyboard with backlight and pointing stick for use in the United Kingdom and Singapore (includes backlight, keyboard, and pointing stick cables) 766641-041 Keyboard with backlight and pointing stick for use in Germany (includes backlight, keyboard, and pointing stick cables) 766641-051 Keyboard with backlight and po
Spare part number Description 766641-AD1 Keyboard with backlight and pointing stick for use in South Korea (includes backlight, keyboard, and pointing stick cables) 766641-B31 Keyboard with backlight and pointing stick for use in the Netherlands (includes backlight, keyboard, and pointing stick cables) 766641-B71 Keyboard with backlight and pointing stick for use in Sweden and Finland (includes backlight, keyboard, and pointing stick cables) 766641-BA1 Keyboard with backlight and pointing stick for
32 Spare part number Description 781422-001 12.5-in, HD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna) 781423-001 12.
Spare part number Description 784194-171 Travel keyboard for use in Saudi Arabia 784194-201 Travel keyboard for use in Brazil 784194-211 Travel keyboard for use in Hungary 784194-251 Travel keyboard for use in Russia 784194-261 Travel keyboard for use in Bulgaria 784194-271 Travel keyboard for use in Romania 784194-281 Travel keyboard for use in Thailand 784194-291 Travel keyboard for use in Japan 784194-A41 Travel keyboard for use in Belgium 784194-AB1 Travel keyboard for use in Taiwan
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures CAUTION: Tablet and keyboard components described in this chapter should only be accessed by an authorized service provider. Accessing these components can damage the tablet/keyboard or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for the tablet/keyboard, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions.
4. Lift the back cover (3) slightly. 5. Use a case utility tool (1) to separate the top edge of the back cover (2) from the display panel assembly. 6. Separate the left (3) and right sides of the back cover from the display panel assembly. CAUTION: Do not completely separate the back cover from the display panel assembly in the next step. There are 2 ribbon cables that connect components installed on the back cover to the system board that can be damaged if too much separation is achieved. 7.
11. Remove the back cover (4). Reverse this procedure to install the back cover. Fingerprint reader board Description Spare part number Fingerprint reader board (includes bracket and cable) 766612-001 Before removing the fingerprint reader board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
3. Remove the fingerprint reader board (3). Reverse this procedure to install the fingerprint reader board. Button board Description Spare part number Button board (includes cable, power button, volume control buttons, and orientation switch) 766613-001 Before removing the button board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
2. Remove the button board (2). NOTE: If it is necessary to replace the power button actuator (1), volume button actuator (2), or orientation switch actuator (3), replace the plastic actuators in the locations indicated in the following illustration. These actuators are included in the Plastics Kit, spare part number 773224-001. Reverse this procedure to install the button board.
Tablet battery Description Spare part number 4-cell, 29-WHr, 1.98-AHr, Li-ion battery 753703-005 Before removing the tablet battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
3. Remove the five Philllips PM2.4×4.6 screws (2) that secure the tablet battery to the display panel assembly. 4. Remove the tablet battery (3). Reverse this procedure to install the tablet battery.
Remove the solid-state drive: 1. Remove the Phillips PM1.9×2.5 screw (1) that secures the solid-state drive to the system board. (The solid-state drive tilts up.) 2. Remove the solid-state drive (2). Reverse this procedure to install the solid-state drive.
WLAN module Description Spare part number Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter 753078-005 Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 751416-005 Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 710663-005 Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 756763-005 Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
WWAN module Description Spare part number HP hs3110 HSPA+ Mobile Broadband Module 748599-005 HP lt4112 LTE/HPSA+ Mobile Broadband Module 740011-005 HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module 748021-005 Before removing the WWAN module, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
RTC battery Description Spare part number RTC battery (includes cable and double-sided adhesive) 766629-001 Before removing the RTC battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Before removing the fan, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 39). 5. Disconnect the tablet battery cable from the system board (see Tablet battery on page 44).
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 39). 5. Disconnect the tablet battery cable from the system board (see Tablet battery on page 44). Remove the card reader board: 1.
6. Remove the card reader board (2). Reverse this procedure to install the card reader board. System board 54 Description Spare part number Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system 766626-601 Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.
Description Spare part number Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system 766623-501 Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system 766623-001 Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.
● RTC battery (see RTC battery on page 51) ● Heat sink (see Heat sink on page 57) Remove the system board: 56 1. Release the ZIF connector (1) to which the tablet I/O board cable is attached, and then disconnect the tablet I/O board cable from the system board. 2. Disconnect the display panel cable (2) from the system board. 3. Release the ZIF connector (3) to which the front-facing webcam cable is attached, and then disconnect the front-facing webcam cable from the system board. 4.
8. Remove the system board (3) by sliding it up and back at an angle. Reverse this procedure to install the system board. Heat sink Description Spare part number Heat sink (includes 4 captive screws [secured by C-clips] and replacement thermal material) 766619-001 Before removing the heat sink, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
2. Remove the heat sink (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.
Reverse this procedure to install the heat sink. Tablet I/O board Description Spare part number Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro memory card reader, micro SIM slot, power connector, and USB port) 773223-001 Before removing the tablet I/O board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
5. Disconnect the power connector cable (5) from the tablet I/O board. 6. Remove the eight Philllips PM1.5×5.5 screws (1) that secure the tablet I/O board and brackets to the tablet frame. 7. Remove the docking connector bracket (2). 8. Remove the USB port bracket (3). The docking connector bracket and USB port bracket are included in the Bracket Kit, spare part number 766615-001. 9. Remove the tablet I/O board (4) and cables. Reverse this procedure to install the tablet I/O board.
Power connector cable Description Spare part number Power connector cable 766608-001 Before removing the power connector cable, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 39).
Before removing the home button board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 39). 5. Disconnect the tablet battery cable from the system board (see Tablet battery on page 44).
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 766617-001 Before removing the speakers, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Keyboard base replacement procedures There are as many as 58 screws that must be removed, replaced, and/or loosened when servicing the keyboard base. Make special note of each screw size and location during removal and replacement. Bottom cover Description Spare part number Bottom cover (includes 2 round rubber feet and one oblong rubber foot) 766602-001 Before disassembling the keyboard base, follow these steps: 1. Turn off the tablet.
Keyboard battery Description Spare part number 2-cell, 25-WHr, 3.38-AHr, Li-ion battery (includes cable) 753704-005 Before removing the keyboard battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
3. Remove the keyboard battery (3). Reverse this procedure to install the keyboard battery.
Keyboard plate Description Spare part number Keyboard plate 766605-001 Before removing the keyboard plate, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Disconnect the tablet from the keyboard base. 5.
3. Remove the keyboard plate (4). Reverse this procedure to install the keyboard plate. TouchPad button board Description Spare part number TouchPad button board (includes cable) 778712-001 Before removing the TouchPad button board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
1. Release the ZIF connector (1) to which the TouchPad button board cable is attached, and then disconnect the TouchPad button board cable from the TouchPad. 2. Remove the two Philllips PM1.9×2.4 screws (2) that secure the TouchPad button board to the top cover. 3. Remove the TouchPad button board (3). Reverse this procedure to install the TouchPad button board.
For use in country or region Spare part number For use in country or region Spare part number For use in India 766641-D61 For use in Taiwan 766641-AB1 For use in Israel 766641-BB1 For use in Thailand 766641-281 For use in Italy 766641-061 For use in Turkey 766641-141 For use in Japan 766641-291 For use in the United Kingdom and Singapore 766641-031 For use in Latin America 766641-161 For use in the United States 766641-001 Keyboard with pointing stick (includes keyboard and pointing
Remove the keyboard: 1. Release the ZIF connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable from the docking board. 2. Detach the keyboard cable (2) from the top cover. (The keyboard cable is attached to the top cover with double-sided adhesive.) CAUTION: Before carrying out the next step, make sure the keyboard cable will route cleanly through the opening (3) in the top cover. Failure to follow this caution can result in damage to the keyboard cable. 3.
6. Remove the keyboard (2) by sliding it up and back at an angle. Reverse this procedure to install the keyboard. Memory card reader board Description Spare part number Memory card reader board (includes 2 cables) 766606-001 Before removing the memory card reader board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
4. Remove the memory card reader board (4). Reverse this procedure to install the memory card reader board. Keyboard base I/O board Description Spare part number Keyboard base I/O board (includes 2 cables, audio-in/audio-out jack, DisplayPort, docking connector, power connector, and USB ports) 766607-001 Before removing the keyboard base I/O board, follow these steps: 1. Turn off the tablet.
4. Release the ZIF connector (4) to which the SD Card reader board cable is attached, and then disconnect the SD Card reader board cable from the keyboard base I/O board. 5. Remove the five Philllips PM1.9×2.4 screws (1) that secure the keyboard base I/O board to the top cover. 6. Lift the right side of the keyboard base I/O board (2) until it rests at an angle. 7. Remove the keyboard base I/O board (3) by sliding it up and to the right at an angle.
Keyboard base power connector cable Description Spare part number Keyboard base power connector cable 766608-001 Before removing the keyboard base power connector cable, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Hinge assembly Description Spare part number Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch) 766610-001 Before removing the hinge assembly, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet.
6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Main > Restore Defaults. 4.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the boot order. You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup. You can also press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then press f9. Pressing f9 displays a menu that shows the current boot devices and allows you to select a boot device.
1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f9. 3. Use a pointing device or the arrow keys to select a boot device, then press enter. Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: 1.
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 84. 2. b. Hard drive c. BIOS When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version 1. Go to http://hp.com/go/techcenter/pcdiags. 2. Click the UEFI Download link, and then select Run. Option 2: Support and Drivers pages—Provides downloads for a specific product for earlier and later versions 1. Go to http://www.hp.com. 2.
7 Specifications Metric U.S. Depth 20.95 cm 8.25 in Width 30.70 cm 12.09 in Height 1.28 cm 0.50 in Weight 1.01 kg 2.20 lbs Depth 23.95 cm 9.43 in Width 31.60 cm 12.44 in Height 1.00 cm 0.39 in Weight 0.84 kg 1.87 lbs Depth 23.95 cm 9.43 in Width 31.70 cm 12.48 in Height 2.33 cm 0.92 in Weight 1.86 kg 4.09 lbs Input Power Rating Operating voltage and current 19.5 V dc @ 2.
Nonoperating Metric U.S. -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.
8 Backup and recovery To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery. 1. If possible, back up all personal files. 2. If possible, check for the presence of the Recovery Image partition and the Windows partition.
Using Windows operating system media (purchased separately) To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. CAUTION: Using a Windows operating system media completely erases hard drive contents and reformats the hard drive.
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Country/region Accredited agency Applicable note number South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No.
10 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/ recycle.
Index A AC adapter, spare part numbers 22, 25 AC adapter/battery light 7, 11 alignment post connectors 7 alignment posts 8 ambient light sensor 5 antenna location 5 audio, product description 1 audio-in jack 7, 12 audio-out jack 7, 12 autorotate button 6 B back cover removal 39 spare part numbers 18, 27, 31, 39 backpack, spare part numbers 22, 25 battery removal 44, 65 spare part numbers 18, 22, 26, 44, 65 bottom cover removal 64 spare part number 22, 26, 64 Bracket Kit spare part number 27 Bracket Kit, spa
I I/O bezel spare part numbers 16, 31, 33 I/O board removal 59, 73 spare part numbers 16, 21, 26, 31, 59, 73 J jacks audio-in 7, 12 audio-out 7, 12 headphone 7, 12 microphone 7, 12 network 13 RJ-45 13 K key components 9 keyboard removal 69 spare part numbers 19, 20, 23, 28, 29, 30, 31, 32, 33, 69 keyboard base components 8 keyboard major components 19 keyboard plate removal 67 spare part number 21, 26, 67 keys esc 9 fn 9 function 9 num lk 9 Windows 9 L left-side components 11 light components 10 lights AC a
Speaker Kit, spare part number 16, 27, 63 speakers location 5 removal 63 spare part number 16, 27, 63 storage, product description 1 system board removal 16, 54 spare part numbers 27, 28, 54 T tablet specifications 85 tablet edge components 6 tablet major components 15 tools required 34 top components 8 top cover spare part number 21, 26 TouchPad button 11 TouchPad button board removal 68 spare part number 21, 31, 68 TouchPad components 11 TouchPad light 10 TouchPad on/off button 11 TouchPad zone 11 transpo
