User Guide
© 2015 Hewlett-Packard Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: TIP: Text set off in this manner provides important supplemental information.
iv About This Guide
Table of contents 1 Product features ........................................................................................................................................... 1 HP Z Displays ......................................................................................................................................................... 1 2 Safety and maintenance guidelines ................................................................................................................
Appendix A Technical specifications ................................................................................................................ 25 23.8–inch Full HD/QHD Models ........................................................................................................................... 25 24–inch Model ...................................................................................................................................................... 26 25–inch QHD Model ..................
1 Product features HP Z Displays The monitor features include: ● 60 cm (23.8-inch Full HD) diagonal viewable area display with 1920 x 1080 resolution, plus fullscreen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio ● 60 cm (23.
● Plug and play capability if supported by your operating system ● Security slot provision on rear of monitor for optional cable lock ● Cable management feature for placement of cables and cords ● On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization ● HP Display Assistant for adjusting monitor settings and enabling theft deterrence features (refer to the HP Display Assistant User Guide included on the disc with your monitor) ● HDCP (High-Bandwidth Digita
2 Safety and maintenance guidelines Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on your media disc, if one is included, or in your documentation kit.
Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor, as indicated on the label/back plate of the monitor.
3 Setting up the monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position. The master power switch turns off all power to the monitor. Use caution when setting up the monitor To prevent damage to the monitor, do not touch the surface of the LCD panel.
Installing the stand CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition. TIP: Consider the placement of the display, because the bezel might cause interfering reflections from surrounding light and bright surfaces. The display uses the HP Quick Release 2 for easy mounting of the monitor. To mount the panel onto the stand: 6 1.
Rear components Component Icon 1 Turns off all power to the monitor. Master Power Switch Function NOTE: Putting the switch in the Off position will yield the lowest power state for the monitor when not in use. 2 Power Connector Connects the AC power cord to the monitor. 3 Audio-out Connects headphones or an optional HP Speaker Bar to the monitor. 4 DVI-D Connects the DVI-D cable to the monitor. 5 HDMI (MHL) Connects an HDMI or MHL cable from the source device to the monitor.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. 3. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals.
● Connect a DisplayPort cable to the DisplayPort IN connector on the rear of the monitor and the other end to the DisplayPort connector on the source device. ● Connect a Mini-DisplayPort cable to the Mini-DisplayPort connector on the rear of the monitor and the other end to the DisplayPort connector on the source device.
● Connect an HDMI cable to the HDMI port on the rear of the monitor and the other end to the source device. ● Connect an MHL cable to the HDMI (MHL) port on the rear of the monitor and to the micro USB port on an MHL-enabled source device, such as a smart phone or tablet, to stream content from the mobile device to your monitor screen. NOTE: The MHL video is limited to the mobile device output resolution. NOTE: The MHL connector also charges your MHL mobile device while connected and streaming.
4. Connect the USB upstream cable’s Type B connector to the USB upstream port on the rear of the monitor and the cable’s Type A connector to the USB downstream port on the source device. 5. Connect one end of the provided audio cable to the audio connector on the monitor and connect the other end of the cable to an audio output connector on the rear panel of the source device. 6. Connect one end of the AC power cord to the power connector on the rear of the monitor, and the other end to an AC outlet.
Front panel controls Control Function 1 Function buttons Use these buttons to navigate through the OSD based on the indicators next to the buttons that are activated while the OSD is open. 2 Power button Turns the monitor on or off. NOTE: Be sure the master power switch on the rear of the monitor is in the ON position to turn on the monitor. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml.
Adjusting the monitor 1. Tilt the monitor's panel forward or backward to set it to a comfortable eye level. 2. Swivel the monitor to the left or right for the best viewing angle.
3. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined may be more comfortable for users with corrective lenses. The monitor should be repositioned as you adjust your working posture throughout the work day. 4. You can pivot the monitor from landscape to portrait orientation viewing to adapt to your application. a.
Turning on the monitor 1. Set the master power switch on the rear of the monitor to the On position. 2. Press the power button on the computer to turn it on. 3. Press the power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time.
Connecting USB devices USB ports are used to connect devices such as a digital camera, USB keyboard, or USB mouse. There are four downstream USB ports on the monitor. Three of the downstream USB ports provide standard USB connections. One of the downstream USB ports provides USB connection and fast charging for any USB battery-powered device. Component Icon Function USB 3.0 Standard Downstream Connectors (3) Connects optional USB devices to the monitor. USB 3.
Removing the monitor stand You can remove the monitor panel from the stand to install the panel on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and all cables are disconnected. 1. Disconnect and remove all cables from the monitor. 2. Lay the monitor face down on a flat surface covered by a clean, dry cloth. 3. Push up on the latch near the bottom center of the monitor to unlock the HP Quick Release 2 (1). 4.
18 2. Remove the four screws from the VESA holes located on the rear of the monitor panel. 3. Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the monitor panel.
Locating the serial number and product number The serial number and product number are located on a label on the rear panel of the display head. You may need these numbers when contacting HP about the monitor model. NOTE: You may need to partially pivot the display head to read the label. Installing a cable lock You can secure the monitor to a fixed object with an optional cable lock available from HP.
4 Operating the monitor Software and utilities The disc that comes with the monitor contains files you can install on the computer: ● an .INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) The Information file The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor compatibility with the computer’s graphics adapter.
Downloading from the Web If you do not have a computer or source device with an optical drive, you can download the latest version of .INF and .ICM files from the HP monitors support Web site: 1. Go to http://www.hp.com/support and select the appropriate country and language. 2. Select Drivers & Downloads, type your monitor model in the Find my product search field, and click Go. 3. If necessary, select your monitor from the list. 4. Select your operating system, and then click Next. 5.
Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) The monitor supports both PIP, where one source is overlaid over another, and PBP, where one source is positioned adjacent to another either horizontally (for landscape orientation) or vertically (for portrait orientation). To use PIP or PBP: 1. Connect a secondary input source to the monitor. 2. Press one of the five front bezel Functional buttons to activate the buttons, and then press the Menu button to open the OSD. 3.
4. a. DisplayPort 1.1 Compatibility Mode (default) - allows the same video image to be sent to all monitors downstream of the monitor you are configuring b. DisplayPort 1.2.
Using Auto-Sleep Mode The display supports an OSD (On-Screen Display) option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal).
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs. 23.8–inch Full HD/QHD Models Display 60 cm wide screen 23.
24–inch Model Display 61 cm wide screen 24 inches wide screen Type TFT-LCD Viewable Image Size 61 cm diagonal 24-inch diagonal Maximum Weight (Unpacked) 5.6 ± 0.25 kg 12.35 ± 0.55 lbs Height (highest position) 52.02 cm 20.481 inches Height (lowest position) 39.02 cm 15.36 inches Depth 21.02 cm 8.28 inches Width 53.38 cm 21.
Storage Temperature -20 to 60° C Power Source 100 – 240 VAC 50/60 Hz Input Terminal One HDMI/MHL connector, one DisplayPort connector, one Mini-DisplayPort connector, one DVI connector (cable inclusion varies by region) -4 to 140° F 27–inch QHD Model Display 68.47 cm wide screen 27 inches wide screen Type LCD Viewable Image Size 59.67 x 33.57 cm 23.49 x 13.22 inches Maximum Weight (Unpacked) 7.66 kg 16.89 lbs Height (highest position) 53.37 cm 21.01 inches Height (lowest position) 40.
Recognizing Preset Display Resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. 23.8–inch Full HD Model 28 Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 800 × 600 37.879 60.317 3 1024 × 768 48.363 60.004 4 1280 × 720 45.000 59.940 5 1280 × 800 49.702 59.
24–inch Model Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 800 × 600 37.879 60.317 3 1024 × 768 48.363 60.004 4 1280 × 720 45.000 59.940 5 1280 × 800 49.702 59.810 6 1280 × 1024 63.981 60.020 7 1366 x 768 47.712 59.790 8 1440 × 900 55.935 59.887 9 1600 × 900 60.000 60.000 10 1600 × 1200 75.000 60.000 11 1680 × 1050 65.290 59.954 12 1920 × 1080 67.500 60.000 13 1920 × 1200 74.038 59.
23.8–inch QHD/25–inch/27–inch Models Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 - - - 3 800 × 600 37.879 60.317 4 1024 × 768 48.363 60.004 5 1280 × 720 45.000 60.000 6 1280 × 800 49.702 59.810 7 1280 × 1024 63.981 60.020 8 1366 × 768 48.000 60.000 9 1440 × 900 55.935 59.887 10 1600 × 900 60.000 60.000 11 1600 × 1200 75.000 60.000 12 1680 × 1050 65.290 59.954 13 1920 × 1080 67.500 60.000 14 1920 × 1200 74.038 59.
B Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Power button is turned off. Press the front panel power button. NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the power button lockout feature.
Product support For additional information on using your monitor, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/ support. If the information provided in the guide does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP.
C LCD monitor quality and pixel policy The TFT monitor uses high-precision technology, manufactured according to HP standards, to guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to the HP LCD. These imperfections are caused by one or more defective pixels or sub-pixels.
D Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.