User Guide - Windows 7

Restoring specific files ....................................................................................................... 67
Restoring specific files using Windows Backup and Restore ............................ 67
Recovering the original system using HP Recovery Manager ........................................... 67
What you need to know ..................................................................................... 67
Recovering using HP Recovery partition (select models only) ......................... 68
Recovering using the recovery media ............................................................... 69
Changing the computer boot order ................................................... 69
12 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) .......................................................... 70
Starting Setup Utility (BIOS) ............................................................................................................... 70
Updating the BIOS ............................................................................................................................. 70
Determining the BIOS version ........................................................................................... 70
Downloading a BIOS update ............................................................................................. 70
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 71
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 72
13 Support ......................................................................................................................................................... 73
Contacting support ............................................................................................................................. 73
Labels ................................................................................................................................................. 74
14 Specifications ................................................................................................................................................ 75
Input power ......................................................................................................................................... 75
Operating environment ....................................................................................................................... 75
15 Accessibility .................................................................................................................................................. 76
Supported assistive technologies ....................................................................................................... 76
Contacting support ............................................................................................................................. 76
Appendix A Traveling with or shipping your computer ....................................................................................... 77
Appendix B Troubleshooting .............................................................................................................................. 78
Troubleshooting resources ................................................................................................................. 78
Resolving issues ................................................................................................................................ 78
The computer is unable to start up .................................................................................... 78
The computer screen is blank ............................................................................................ 78
Software is functioning abnormally .................................................................................... 79
The computer is on but not responding ............................................................................. 79
The computer is unusually warm ....................................................................................... 79
An external device is not working ...................................................................................... 79
The wireless network connection is not working ................................................................ 80
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