User Manual

Support
Introduction
1
1Introduction
This guide describes how the HP Photosmart pe1000 Express Station works and presents a list of frequently
asked questions (FAQs), so you can respond to customer questions and concerns. It also contains a glossary
of some photo-related terms with which you may not be familiar.
This guide was written for those responsible for helping customers use the kiosk.
Support
To report problems with the HP Photosmart pe1000 Express Station, contact the HP Support Center number
on the inside front cover.
External View of Product
The illustration that follows is an external view of the HP Photosmart pe1000 Express Station.
1 billboard ad
2 touch screen
3 CD input/output slot
(where customers insert
their CDs)
4 brochures
5 barcode reader (for
reading coupons)
6 envelope dispenser
7 camera card readers
8 credit card reader
9 receipt drop
10 CD output bin
(where archive CDs are
delivered)
11 photo output bin (where
photos are delivered)
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1
4
7
8
5
6
3
9
10
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