User Manual

Helping Customers14
Internet Orders
Internet orders, whether sent through the retailer’s website or through www.snapfish.com, follow the same
process as memory cards. The only difference is how you access the photos from the kiosk.
1. On the “Where are your photos?” screen, select Internet.
2. When customers order from the Internet, they are given an Order ID number in a confirmation email.
They can type in this number using the touch screen keyboard. Or, if the email included a barcode
for the order, they can pass the barcode under the kiosk’s barcode scanner.
3. If customers have problems with an Order ID, contact the HP Support Center for help.
From this point on, the process continues the same way as for other transfer methods.