User's Manual

Install software 3
d. Close the Date and Time window.
Install software
NOTE: Before installing software, determine whether you are installing a standard consumer station or a consumer
station with front-of-counter instant products (see Determine configuration of consumer stations on page 3).
NOTE: Be sure to refer to any README files on the DVDs for updated installation instructions or instructions that are
specific to the DVD build you are installing.
WARNING! Do not perform other PC operations while installing the software. Unexpected results may occur.
1. Insert the Software and Themes DVD into the CD\DVD reader of the consumer station.
2. Open an explorer window ( +e).
3. Navigate to the E:\InstallScripts directory.
4. Run an installation script specific to the intended configuration of the consumer station:
For a standard consumer station, launch the PhotosmartOrderStationSetup.vbs file.
For a consumer station with front-of-counter instant products, launch the
PhotosmartOrderStation+PrintsSetup.vbs file.
5. The install application will request the name of the order manager PC. By default, it will suggest the name of the
consumer station PC with the station ID changed to S1 (example: HPQ00001-US-S1). In most cases, this will be
the correct order manager PC name.
6. Verify that the order manager PC computer name is correct and click OK.
7. A command window will launch and multiple theme packs and software will be silently installed. This operation
will take approximately 30 minutes.
8. Accept all defaults and agreements during the installation.
WARNING! If a fail message appears during the installation offering the options “Retry, Ignore, or Cancel”, do not
select Ignore or Cancel. If Retry does not work, the DVD may be defective. Cancel out of the themes and software
installation and install themes and software from another copy of the Software and Themes DVD.
9. When installation is complete, the PC will restart.
10. HP Order Station will automatically launch after the restart. Exit HP Order Station, using the method described in
Shutting down HP Order Station on page 182.
NOTE: If the order manager PC is not up and running, then a 102 error message may be displayed on the consumer
station. Exit HP Order Station using the method described in
Shutting down HP Order Station on page 182. If the order
manager PC is up and running and the 102 error message is still coming up, refer to the HP Photo Center Solutions
Service Troubleshooting Guide.
11. Remove the Software and Themes DVD from the CD/DVD reader.
Disconnect keyboard and replace the front access panel
1.
Disconnect the keyboard from the consumer station.
2. Replace the front access panel:
a. Slide the front access panel up and onto the underside of the monitor, with the two tabs on the panel lined
up with the corresponding slots in the underside of the monitor.
b. Lock the sliding locks on the underside of the monitor.
c. Replace the two Philips screws from the underside of the monitor.