Troubleshooting Guide

Sisukord
1 Arvuti diagnostikafunktsioonid
HP Insight Diagnostics ......................................................................................................................... 1
Juurdepääs diagnostikaprogrammile HP Insight Diagnostics .............................................. 1
Vahekaart Survey (Ülevaade) .............................................................................................. 2
Vahekaart Test .................................................................................................................... 3
Vahekaart Status (Olek) ...................................................................................................... 3
Vahekaart Log (Logi) ........................................................................................................... 4
Vahekaart Help (Spikker) ..................................................................................................... 4
Teabe salvestamine ja printimine diagnostikaprogrammis HP Insight Diagnostics ............. 4
Programmi HP Insight Diagnostics viimase versiooni allalaadimine ................................... 5
Tarkvara kaitsmine ............................................................................................................................... 5
Varundus- ja taastehaldur HP Backup and Recovery Manager ........................................................... 5
2 Tõrkeotsing ilma diagnostikata
Ohutus ja ergonoomia .......................................................................................................................... 7
Enne tehnilisele toele helistamist ......................................................................................................... 7
Kasulikke näpunäiteid .......................................................................................................................... 8
Üldiste probleemide lahendamine ...................................................................................................... 10
Toiteprobleemide lahendamine .......................................................................................................... 14
Disketiprobleemide lahendamine ....................................................................................................... 15
Kõvakettaprobleemide lahendamine .................................................................................................. 18
Mälukaardilugeja probleemide lahendamine ...................................................................................... 21
Kuvaprobleemide lahendamine .......................................................................................................... 23
Heliprobleemide lahendamine ............................................................................................................ 27
Printeriprobleemide lahendamine ....................................................................................................... 29
Klaviatuuri- ja hiireprobleemid ............................................................................................................ 30
Riistvarainstalli probleemide lahendamine ......................................................................................... 32
Võrguprobleemide lahendamine ........................................................................................................ 34
Mäluprobleemide lahendamine .......................................................................................................... 37
Protsessori probleemide lahendamine ............................................................................................... 39
CD-ROM- ja DVD-seadmete probleemid ........................................................................................... 40
Drive Key probleemide lahendamine ................................................................................................. 42
Esipaneeli komponentide probleemide lahendamine ......................................................................... 43
Interneti-pääsu probleemide lahendamine ......................................................................................... 44
Tarkvaraprobleemide lahendamine .................................................................................................... 46
Pöördumine klienditoe poole .............................................................................................................. 47
Lisa A Käivitustesti (POST) tõrketeated
Käivitustesti (POST) arvkoodid ja tekstteated .................................................................................... 49
Käivitustesti (POST) diagnostika esipaneeli näidikutulede ja helikoodide abil ................................... 56
Lisa B Parooli turvafunktsioonid ja CMOS-i lähtestamine
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