Installing Windows 7 on HP Compaq and EliteBook Notebook PCs
Appendix A: Known Anomalies 
This is a partial list of anomalies observed during Windows 7 testing. 
Docking / external video switching 
Anomaly: Some models lock up when docking/undocking or switching video output. 
Description: Listed models will exhibit anomalous behavior when an external display 
device is connected directly to the system or through a docking base. 
Affected Systems: 8530w and 8730w 
Resolution: Shut down before attaching to or detaching external display devices. 
Updated beta video drivers will be available in April on Windows Update which will 
enhance behavior with external display devices. 
Drive Encryption 
Anomaly: Systems with BitLocker enabled might lock when resuming from hibernation. 
Description: Tested models running Windows 7 Beta would lock up when attempting to 
resume from hibernation with disc encryption enabled. 
Affected Systems: All models 
Resolution: While evaluating Windows 7 Beta, do not enable disc encryption. This should 
be addressed in later Windows 7 builds. 
Unrecognized devices in Device Manager 
Anomaly: Several devices aren’t recognized after installing Windows 7 Beta 
Description: Base System Device, Fingerprint Sensor, PCI Serial Port, PCI Simple 
Communications Controller, and Unknown devices lack drivers in Device Manager. 
Affected Systems: All models 
Resolution: Run Windows Update. After Windows Update is run, Fingerprint Sensor and 
PCI Serial Port and Simple Communications Controller will remain under “Other Devices”. 
The Windows Vista fingerprint sensor driver can be installed, but has not been tested under 
Windows 7. AMT drivers are not currently available for Windows 7. 
Upgrade 
Anomaly: Windows 7 Beta Upgrade is extremely slow 
Description: When selecting the Upgrade option during Windows 7 installation, process 
stalls or is extremely slow. 
Affected Systems: All models 
Resolution: Select Custom Install to perform a clean install  when installing Windows 7 
Beta on HP business notebooks. Remember to backup all data prior to installing any OS. 
3D DriveGuard does not function 
Anomaly: Hard drive does not park when the system is dropped with Windows 7 Beta 
Description: HP 3D DriveGuard does not currently work under Windows 7 Beta. 
Affected Systems: All models 
Resolution: Windows 7 Beta is set to Sleep on lid close by default, which will park the 
hard drive. A new version of HP 3D DriveGuard will be available at Windows 7 launch. 







