Manual
Table Of Contents
- Product overview
- Use the scanner
- Load originals
- Start a scan from the hardware
- Use the scanning software (Windows)
- Work with scan shortcuts
- Scan by using the HP Scan software (Windows)
- Scan to a picture (Windows)
- Scan to a PDF (Windows)
- Scan text for editing (OCR) (Windows)
- Scan to Email (Windows)
- Send to cloud (Windows)
- Scan long or extra-long documents (Windows)
- Detect multi-feeds
- Everyday Scan
- Automatically detect page size (Windows)
- Automatically detect color (Windows)
- Scan using text-enhanced black and white mode (Windows)
- Automatically straighten scanned images (Windows)
- Use the scanning software (OS X)
- Scanning tips
- Care and maintenance
- Solve problems
- Basic troubleshooting tips
- Test the scanner
- Reset the scanner
- Scanner installation troubleshooting
- Power issues
- Paper jams
- Paper feed issues
- Image quality problems
- Scanner operation problems
- Additional troubleshooting
- Index
Paper jams
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Clear jams from the scanner paper path
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An item loaded in the scanner jams repeatedly
Clear jams from the scanner paper path
To clear a paper jam, complete these steps:
1. Remove any pages from the document feeder.
2. Pull up the document feeder hatch to open.
3. Remove the originals or any obstructions from the paper path.
4. Remove any visible debris (for example, paper, staples, or clips) from the paper path.
5. Inspect the rollers in the document feeder hatch, and remove any visible debris.
6. Remove any originals from output tray. Lift up input tray to check that there is no paper still inside the
paper path. If there is still paper in the paper path, carefully pull the paper out.
42 Chapter 4 Solve problems ENWW