User Guide HP Z240 Small Form Factor Workstation HP Z240 Tower Workstation
Copyright Information Warranty Trademark Credits © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About this guide This guide provides setup and troubleshooting information for the HP Z Workstation series.
iv About this guide
Table of contents 1 Locating HP resources .................................................................................................................................... 1 Product information .............................................................................................................................................. 1 Product support .....................................................................................................................................................
Transferring files and settings ......................................................................................................... 19 Backing up, restoring, and recovering Windows 7 .............................................................................................. 20 Backing up your information ............................................................................................................ 20 System Restore ......................................................................
Create a restore disc or drive key ................................................................................... 37 Use the F11 function key during system boot ............................................................... 37 Intercept the boot loader and choose the restore option ............................................. 37 Proprietary graphics drivers ................................................................................................................................
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1 Locating HP resources This section provides information on the following resources for your HP workstation: ● Product information ● Product support ● Product documentation ● Product diagnostics ● Product updates Product information Topic Location Technical specifications Go to http://www.hp.com/go/quickspecs. In the left pane, select your region and then select Workstations.
Product support Topic Product support Location For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can access the following types of support: Warranty information ● Chat online with an HP technician ● Obtain email support ● Find support telephone numbers ● Locate an HP service center To locate warranty information, go to http://www.hp.com/support/warranty-lookuptool.
Product documentation Topic Location HP user documentation, white papers, and third-party documentation User documentation is located on your hard disk drive. On Windows 7, select Start, select HP, and then select HP Documentation. On Windows 10, type HP Documentation in the taskbar search box. For the latest online documentation, go to http://www.hp.com/ support/workstation_manuals. The documentation incudes this user guide and the Maintenance and Service Guide.
Product updates Topic Driver and BIOS updates Location Go to http://www.hp.com/go/workstationsupport to find the latest drivers for the workstation. To determine the current workstation BIOS version on your workstation, follow these steps during system startup: 1. Turn on the workstation, and press Esc during startup (boot). 2. Press F1 or click System Information. Note the BIOS version and date and compare it with the BIOS versions at http://www.hp.com/go/workstationsupport.
2 Workstation features For complete and current information on supported accessories and components for your workstation, see http://partsurfer.hp.com. ● HP Z240 SFF Workstation components ● HP Z240 Tower Workstation components ● Product specifications HP Z240 SFF Workstation components This section describes the HP Z240 Small Form Factor (SFF) Workstation components. For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com.
HP Z240 SFF Workstation rear panel 1 Power cord connector 6 USB 3.0 ports (6) (blue) 2 Audio line-in connector (blue) 7 Serial port 3 RJ–45 network connector 8 DisplayPort (DP) (3) 4 PS/2 mouse connector (green) 9 PS/2 keyboard connector (purple) 5 Audio line-out connector (green) NOTE: NOTE: The labels for the rear panel connectors use industry-standard icons and colors. The DP ports are not supported when the system is configured with Intel® Xeon E3-12x0 v5 processors.
HP Z240 Tower Workstation components This section describes the HP Z240 Tower Workstation components. For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com. HP Z240 Tower Workstation front panel 1 Optional hard disk/optical disc drive (not shown) 7 USB 2.0 ports (1) (black) 2 Optional hard disk/optical disc drive (not shown) 8 USB 3.
HP Z240 Tower Workstation rear panel 8 1 Power cord connector 2 PS/2 keyboard connector (purple) 9 PS/2 mouse connector (green) 3 USB 2.0 ports (2) (black) 10 RJ-45 network connector 4 Display Port (DP) connectors (2) 11 Cable lock slot 5 DVI-D connector 12 Padlock loop 6 USB 3.
Product specifications Workstation weights and dimensions Characteristic Weight Chassis dimensions Tower configuration HP Z240 Tower Standard configuration 6.7 kg (14.86 lb.) 9.4 kg (20.79 lb) Minimum configuration 5.7 kg (12.66 lb) 8.6 kg (18.95 lb) Maximum configuration 7.7 kg (16.93 lb) 11.9 kg (26.20 lb) Height 33.8 cm (13.3 in) 39.9 cm (15.7 in) Width 10.0 cm (3.95 in) 17.0 cm (6.7 in) Depth 38.1 cm (15.0 in) 44.2 cm (17.4 in) Height 10.0 cm (3.95 in) 17.0 cm (6.
Environmental specifications Characteristic HP Z240 SFF and Z240 Tower Workstations Operating: 5°C to 35°C (40°F to 95°F) Temperature Non-operating: -40°C to 60°C (-40°F to 140°F) NOTE: Humidity Altitude Derate by 1°C (1.8°F) for every 305 m (1,000 ft) altitude over 1,524 m (5,000 ft).
3 Setting up the workstation This chapter describes how to set up your workstation. ● Ensuring proper ventilation ● Setup procedures ● Adding monitors ● Installing optional components ● Security ● Product recycling Ensuring proper ventilation Proper ventilation for the system is important for workstation operation. Follow these guidelines: ● Operate the workstation on a sturdy, level surface. ● Provide at least 15.24 cm (6.00 in) of clearance at the front and back of the workstation.
● For cabinet installation, ensure adequate cabinet ventilation and ensure that the ambient temperature within the cabinet does not exceed specified limits. ● Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air intakes, as shown in the following figure. Setup procedures WARNING! To reduce the risk of electric shock or damage to your equipment, observe these practices: • Plug the power cord into an AC outlet that is easily accessible.
Adding monitors Planning for additional monitors All graphics cards provided with HP Z series Workstations support two simultaneous-display monitors (see Connecting and configuring monitors on page 16). Cards that support more than two monitors are available. The process for adding monitors depends on your graphics card(s) and the type and number of monitors you add. Use this process to plan for adding more monitors. 1. Assess your monitor needs. ● Determine how many monitors you require.
a. Determine which supported graphics card best fits your needs in terms of number of monitors, compatibility with the monitors you plan to use, and performance. See Finding supported graphics cards on page 14. b. Be sure you have the correct drivers for the card. See http://www.hp.com for HP-qualified drivers. c. Install the graphics card according to the video instructions for your workstation at http://www.hp.com/go/sml. d. Configure the monitor.
Matching graphics cards to monitor connectors The following table describes monitor configuration scenarios.
● Graphics card with VGA and DL-DVI output — If the workstation does not have a PCIe graphics card, but has one or more SVGA and/or DL-DVI outputs, you can connect a monitor to each output. ● Graphics card with DMS-59 output — If the workstation has a PCIe graphics card with a DMS-59 output, use the appropriate adapter to connect your monitor. Adapters are available to connect the DMS-59 output to two DVI or two VGA monitors.
Using a third-party graphics configuration utility Third-party graphics cards may include a monitor configuration utility. Upon installation, this utility is integrated into Windows. You can select the utility and use it to configure multiple monitors with your workstation. Refer to your graphics card documentation for details. NOTE: Some third-party configuration utilities require that you enable the monitors in Windows before using the configuration tool.
Security Some HP workstations have a lock on the side access panel. The key for this lock is shipped attached to the back panel of the workstation chassis. Additional security features reduce the risk of theft and alert when there has been a chassis intrusion. See the Maintenance and Service Guide for your workstation at http://www.hp.com/support/ workstation_manuals for information about additional hardware and software security features available for your system.
4 Setting up, backing up, restoring, and recovering Windows 7 This chapter provides setup and update information for the Windows 7 operating system. It includes these topics: ● Setting up the Windows 7 operating system ● Backing up, restoring, and recovering Windows 7 CAUTION: Do not add optional hardware or third-party devices to the HP workstation until the operating system is successfully installed. Adding hardware might cause errors and prevent the operating system from installing correctly.
Backing up, restoring, and recovering Windows 7 Your workstation includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your workstation to a proper working state or even back to the original factory state, all with simple steps.
● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. ● When backing up to discs, number each disc after removing it from the drive. To create a backup using Windows Backup and Restore: NOTE: The backup process may take over an hour, depending on file size and the speed of the workstation. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2.
System Recovery from a recovery partition image CAUTION: System Recovery deletes all data and programs that you have created or installed. A workstation running Windows ships from the HP factory with a recovery partition. You can use the recovery partition to recover the factory operating system. 1. Turn off the workstation. If necessary, press and hold the power button until the workstation turns off. 2. Disconnect all peripheral devices from the workstation except the monitor, keyboard, and mouse.
NOTE: The Driver DVD will load prerequisite software, and then allow you to load drivers. 2. Install the Hardware Enabling Drivers. HP recommends installing all available drivers. 3. You can download applications that came with the workstation at http://www.hp.com.
5 Setting up, backing up, restoring, and recovering Windows 10 Activating and customizing the software Additional information is available in online help after you activate the operating system. CAUTION: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to permit the required airflow. Initial Windows Operating System setup The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes.
Finding more information NOTE: Some or all of the following documents are available on the computer hard disk drive. ● Getting Started—Helps you connect the computer and peripheral devices and set up factory-provided software; also includes basic troubleshooting information should you encounter any problems during initial startup.
● Turn up the brightness and contrast controls of the monitor if the monitor is dim. ● If the system does not boot, press and hold any key. If the system beeps, then the keyboard is operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing any key on the keyboard or pressing the power button. If the system remains in sleep mode, shut down the computer by pressing and holding the power button for at least four seconds.
● Isolate true hardware failures: The diagnostics run outside of the operating system so they effectively isolate hardware failures from issues that may be caused by the operating system or other software components. ● Failure ID: When a failure is detected that requires hardware replacement, a 24-digit Failure ID is generated. This ID can then be provided to the call agent, who will either schedule support or provide replacement parts.
Before you call for technical support WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before you touch them.
NOTE: For sales information and warranty upgrades (HP Care Packs), call your local authorized service provider or dealer. Backing up, restoring, and recovering in Windows 10 This section provides information about the following processes. The information in the section is standard procedure for most products. ● Creating recovery media and backups ● Restoring and recovering your system For additional information, refer to Help and Support.
◦ To create recovery discs, your computer must have an optical disc drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a high-quality blank USB flash drive.
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: IMPORTANT: ● Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state. For more information see Help and Support. ▲ ● Not all methods are available on all products. Type help in the taskbar search box, and then select Help and Support.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain. Using HP Recovery media, you can choose from one of the following recovery options: NOTE: Only the options available for your computer display when you start the recovery process. ● System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.
3. Select the optical disc drive or USB flash drive from which you want to boot. 4. Follow the on-screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard disk drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition.
6 Setting up and restoring Linux HP offers a variety of Linux solutions for HP workstation customers: ● HP certifies and supports Red Hat® Enterprise Linux (RHEL) on HP workstations. ● HP certifies and supports SUSE Linux Enterprise Desktop (SLED) on HP workstations. ● HP certifies and supports Canonical Ubuntu on some HP Workstations. ● HP offers a SLED 11 preload on some Z series Workstations. ● HP offers an Ubuntu preload on some Z series Workstations.
3. Select the desired operating system. 4. Select your software/driver language, and then click the Software quick jump link. 5. Select the Obtain Software link for the appropriate package (typically the most recent revision). 6. Click I Accept to accept the terms of the license agreement. 7. Download the software ISO image and save it on a disc. This disc is your HP driver disc.
Installing SLED with the HP driver disc 1. If an HP driver disc did not come with your workstation, create one (see HP Linux driver discs on page 34). 2. Install the operating system using the discs included in the SUSE box-set. 3. After successfully installing the operating system, reboot the workstation. 4. Insert your HP driver disc. The driver installation software automatically starts. Follow the on-screen instructions to install the contents. Setting up Ubuntu HP offers a 64-bit Ubuntu 14.
4. When prompted for the administrator password, type the password in the field. 5. Follow the onscreen instructions to install the drivers appropriate to your hardware configuration. Restoring Ubuntu (preloaded systems only) There are several methods available for restoration of the initial factory image. All assume the installed image is in a functional state (at least initially). CAUTION: System image restoration involves repartitioning and rewriting the image.
Proprietary graphics drivers Most HP workstations can be ordered with graphics cards that have been through extensive verification by HP. See the Linux Hardware Matrix for HP Workstations at http://www.hp.com/support/ linux_hardware_matrix for a list of supported cards. NOTE: Not all graphics cards are available on every workstation. Limitations generally occur for cards that consume large amounts of power in lower-power workstations.
7 Updating the workstation ● Updating the workstation after first boot ● Updating the BIOS ● Upgrading device drivers HP is constantly working on improving your total workstation experience. To ensure that the workstation leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis.
Upgrading BIOS To find and download the latest available BIOS version, which includes the latest enhancements: 1. Go to http://www.hp.com/go/workstationsupport. 2. In the left navigation pane under Tasks, select Download Drivers and Software. 3. Follow the instructions to locate the latest BIOS version available for the workstation. 4. Compare the BIOS version on your workstation to the BIOS versions on the website (see Determining the current BIOS version on page 39).
8 Diagnostics and minor troubleshooting ● Calling support ● Locating ID labels ● Locating warranty information ● HP troubleshooting resources and tools Calling support At times you might encounter an issue that requires support. Before you call support, do the following: ● Have the workstation readily accessible. ● Write down the workstation serial numbers, product numbers, model names, and model numbers and have them in front of you. ● Note any applicable error messages.
Locating ID labels To assist in troubleshooting, identification labels are available on each workstation. ● All workstations have a serial number (unique for each workstation) and product number. Have these numbers available when you contact support. ● The Certificate of Authentication (COA) is used for Windows 7-preinstalled systems only. ● A service label shows the build ID and Feature Byte strings, which are needed for system board replacement.
HP troubleshooting resources and tools This section provides information to guide you in troubleshooting your system. Online support Online support resources include web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and product change notification services. The following websites are also available to you: ● http://www.hp.com—Provides useful product information. ● http://www.hp.
Product Change Notifications Product Change Notifications (PCNs) are proactive notifications for product changes occurring within a 30- to 60-day window of the effective date of the change in the manufacturing process. PCNs give customers advance notice of changes to their product, such as an updated BIOS version that they might need to decide whether to download prior to the change taking place. To view a list of PCNs, go to the Advisories, Bulletins & Notices page for your product.
● If you recently added new hardware, remove the hardware to see whether the workstation functions properly. ● If you recently installed new software, uninstall the software to see whether the workstation functions properly. ● If the internal display panel on an all-in-one workstation is blank, open the workstation and be sure that both ends of the cable between the system board and the internal display panel are connected. If you are using a graphics card, verify that the card is properly installed.
9 Routine Care General cleaning safety precautions ● Never use solvents or flammable solutions to clean the computer. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth and then use the cloth on the component. ● Always unplug the computer before cleaning the keyboard, mouse, or air vents. ● Always disconnect the keyboard before cleaning it. ● Wear safety glasses equipped with side shields when cleaning the keyboard.
Cleaning the keyboard CAUTION: keys. Use safety glasses equipped with side shields before attempting to clean debris from under the ● If the keyboard has an on/off switch, turn it off. ● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. ● Visible debris underneath or between the keys can be removed by vacuuming or shaking. ● Canned, pressurized air can be used to clean debris from under the keys.
Cleaning the mouse 48 1. Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. 2. If the mouse has an on/off switch, turn it off. 3. Wipe the body of the mouse with a damp cloth. 4. If the mouse has a: ● Laser or LED: use a cotton swab dampened with cleaning solution to gently brush out any dust around the laser or LED, then wipe again with a dry swab. Do not wipe the laser or LED directly with the swab.
10 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.
Index A accessibility 49 assistive technologies 49 contacting support 49 audible codes Windows 10 26 B backing up Windows 10 24, 29 Windows 7 19, 20 BIOS determining version 39 updating 39 upgrading 40 C care, routine 46 components 5 installing optional 17 SFF 5 SFF front panel 5 SFF rear panel 6 tower 7 tower front panel 7 tower rear panel 8 configuring monitors 16 connecting monitors 16 connection requirements, monitors 15 creating backups Windows 10 29 Windows 7 20 creating HP recovery media Windows 10 2
Linux-ready systems creating a disc 34 Linux versions 34 M migration tools, Windows 7 19 monitors adding 13 configuring 16 connecting 16 customizing the display 17 display setup 17 finding supported graphics cards 14 identifying connection requirements 15 matching graphics cards to connectors 15 planning for additional 13 setup 13 third-party graphics configuration utility 17 O operating system setup Windows 7 19 P product diagnostics 3 documentation 3 information 1 support 2 updates 4 R recovering Windows
updating workstation 39 updating the workstation determining BIOS version 39 first boot update 39 updating device drivers 40 updating the BIOS 39 upgrading the BIOS 40 urls Check your warranty status 2 Contact HP Support 2 Contact HP Worldwide 2 Contact information for HP US 43 HP Care Pack Central 2 HP Chat Support 43 HP Customer Self Repair 45 HP Customer Self Repair Services Media Library iii HP PartSurfer 5 HP Product Documentation 2 HP Services 2 HP support 21 HP Support Center 3 HP Z Workstations 1 HP
