hp LaserJet 1010 1012 1015 series printer use
hp LaserJet 1010 hp LaserJet 1012 hp LaserJet 1015 series printer user guide
Copyright Information Trademark Credits Copyright Hewlett-Packard Company 2003 Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Contents 1 Printer basics Quick access to more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 WWW links for drivers, software, and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 User guide links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Where to look for more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing on letterhead and preprinted forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 To print letterhead or preprinted forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printing on custom-sized media and cardstock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 To print on custom-sized media or cardstock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 3 Printing tasks Printing watermarks .
6 Problemsolving Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Status light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Media handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Printed page is different than what appeared on screen . . . . . . . . . . . . . . . . . .
Appendix C Warranty and licensing Hewlett-Packard software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Limited warranty for print cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Hardware service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Printer basics This chapter provides information on the following topics: ENWW ● Quick access to more information ● Printer configurations ● Printer features ● Walk around ● Printer control panel ● Media paths ● Print cartridge access ● Printer software ● Printer connections Printer basics 1
Quick access to more information WWW links for drivers, software, and support If you need to contact HP for service or support, use one of the following links: ● In the United States, see http://www.hp.com/support/lj1010 ● In other countries/regions, see http://www.hp.
Printer configurations Below are the standard configurations of the HP LaserJet 1010 series printer. hp LaserJet 1010 ● 12 pages per minute (ppm) for A4 ● 8 seconds to first page out ● 600 x 600 dpi with HP Resolution Enhancement technology (REt) ● 150 sheet paper capacity ● horizontal paper path ● priority feed slot ● 8 MB RAM ● USB (compatible with the USB 2.
Printer features Congratulations on the purchase of your new product. The HP LaserJet 1010 series provides the following benefits. Print with excellent quality ● Print 600 to 1200 dots per inch. ● PCL 5e already installed on the printer (HP LaserJet 1015 only). ● The printer automatically determines and switches to the appropriate language for the print job.
Walk around hp LaserJet 1010 series printer 1 2 10 3 4 9 5 8 7 6 1 Attention light 2 Ready light 3 Go light 4 Go Button 5 Cancel job button 6 Print cartridge door 7 Priority feed slot 8 Main input tray 9 Tray cover (only with HP LaserJet 1012 printer and HP LaserJet 1015 printer in some countries/regions) 10 Output bin ENWW Walk around 5
11 12 13 15 14 11 USB port 12 Parallel port (HP LaserJet 1015 printer only) 13 On/off switch 14 Power receptacle 15 Separation pad 6 Chapter 1 ENWW
Printer control panel The printer control panel has three lights and two buttons. These lights produce patterns that identify your printer’s status. 1 2 3 4 Note ENWW 1 Attention light: Indicates printer media input tray is empty, print cartridge door is open, print cartridge is missing, or other errors. 2 Ready light: Indicates that the printer is ready to print. 3 Go button and light: To print a demo page or to continue printing while in manual feed mode, press and release the Go button.
Media paths Main input tray The enclosed main input tray, located in front of the printer, holds up to 150 sheets of 20 lb paper, multiple envelopes, or other media. Priority input tray You should use the priority input tray when feeding up to 10 sheets of 20 lb paper or when printing single envelopes, postcards, labels, or transparencies. You can also use the priority input tray to print the first page on different media than the rest of the document.
Output bin The output bin is located on the top of the printer. Fold open the tray extension to support the media as it exits the printer.
Print cartridge access Print cartridge door The print cartridge door is located on the top of the printer. You must open the print cartridge door to access the print cartridge, clear jams, and clean the printer. To open the print cartridge door, insert your finger in the indentation at the right side of the print cartridge door, and pull the print cartridge door up.
Printer software Supported operating systems For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software provided. Not all software is available in all languages. Install the software before setting up the printer. See the Readme for the latest software information. The most recent drivers, additional drivers, and other software are available from the Internet and other sources.
To install the print driver for Windows NT 4.0 To install the printer software for Windows NT 4.0, you must use the Add Printer Wizard. Note 1 Click Start, and then point to Settings. 2 Click Printers. 3 Double-click Add Printer, and click Next as necessary. 4 Select My Computer, and click Next. 5 Select the appropriate port, and click Next. For a local connection, the port is LPT1. 6 Click Have Disk. 7 Click Browse, and select the appropriate letter for the CD-ROM drive.
Printer properties (driver) Printer properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer properties in the following ways: ● ● Note Through the software application that you are using to print. This only changes the settings for the current software application. Through the Windows® operating system.
Print setting priorities There are three ways to change print settings for this printer: in the software application, in the printer driver, and in the HP toolbox. Changes made to print settings are prioritized according to where the changes are made, as follows: ● Changes made in the software application override settings changed anywhere else. Within a software application, changes made in the Page Setup dialog box override changes made in the Print dialog box.
Software for Macintosh computers Accessing the print driver (Mac OS 9.x) 1 From the Apple menu, select the Chooser. 2 Click the hp LaserJet vx.x icon in the top left side of the Chooser dialog box. 3 Do one of the following, depending on how the computer and printer are connected. • USB: Go to step 4.
Printer connections Note Install the software before setting up the printer. USB connections All HP LaserJet 1010 series printers support USB connections. The USB port is on the back of the printer. Connecting the USB cable Plug the USB cable into the printer. Plug the USB cable into the computer. Parallel connections In addition to USB, the HP LaserJet 1015 model also supports parallel connections. The parallel port is on the back of the printer. Use an IEEE 1284-compliant parallel cable.
2 Media This chapter provides information on the following topics: ENWW ● Choosing paper and other media ● Loading media ● Printing on transparencies or labels ● Printing on envelopes ● Printing on letterhead and preprinted forms ● Printing on custom-sized media and cardstock Media 17
Choosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. The following are the supported media sizes: ● Minimum: 76 by 127 mm (3 by 5 in.) ● Maximum: 216 by 356 mm (8.5 by 14 in) Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality.
Media to avoid The HP LaserJet 1010 series printer can handle many types of media. Use of media outside the printer’s specifications will cause a loss of print quality and increase the chance of paper jams occurring. ● Do not use paper that is too rough. ● Do not use paper with cutouts or perforations other than standard 3-hole punched paper. ● Do not use multipart forms. ● Do not use paper with a watermark if you are printing solid patterns.
Optimizing print quality for media types Media type settings control the temperature of your printer’s fuser. You can change the settings for the media that you are using to optimize the print quality. You can access the optimizing feature from the Paper tab in your printer driver or from HP toolbox. Printing speeds are automatically reduced when printing special-sized media.
Loading media Main input tray The main input tray holds up to 150 pages of 20 lb paper or fewer pages of heavier media (25 mm or less stack). Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the media guides. Priority input tray The priority input tray holds up to 10 pages of 20 lb paper or one envelope, transparency, or card. Load media with the top forward and the side to be printed facing up.
Printing on transparencies or labels Only use transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media specifications for more information. CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels. To print transparencies or labels Note 1 Load a single page in the priority input tray or load multiple pages in the main input tray.
Printing on envelopes Printing one envelope Only use envelopes that are recommended for laser printers. See Printer media specifications for more information. Note Use the priority input tray for printing one envelope. Use the main input tray for printing multiple envelopes. 1 Note Note ENWW Before loading the envelopes, slide the media guides outward to slightly wider than the envelopes. If the envelope has a flap on the short edge, feed that edge into the printer first.
Printing multiple envelopes Only use envelopes that are recommended for laser printers. See Printer media specifications for more information. Note Note 24 Chapter 2 Use the priority input tray for printing one envelope. Use the main input tray for printing multiple envelopes. 1 Open the input tray cover. 2 Before loading the envelopes, slide the media guides outward to slightly wider than the envelopes.
Note 4 Adjust the media guides to the length and width of the envelopes. 5 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac drivers), select Envelope as the media type. Not all printer features are available from all drivers or operating systems.
Printing on letterhead and preprinted forms To print letterhead or preprinted forms Note 26 Chapter 2 1 Load the paper with the top forward and the side to be printed facing up. Adjust the media guides to fit the width of the paper. 2 Print the document. To print a single-page cover letter on letterhead, followed by a multiple-page document, load the letterhead in the priority input tray and load the standard paper in the main input tray.
Printing on custom-sized media and cardstock The HP LaserJet 1010 series printer can print on custom-sized media or cardstock between 76 by 127 mm (3 by 5 in.) and 216 by 356 mm (8.5 by 14 in.). Depending on the media, you can print up to 10 sheets from the priority input tray. Use the main input tray for multiple sheets. CAUTION Make sure that the sheets are not stuck together before you load them.
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3 Printing tasks This chapter provides information on the following topics: ENWW ● Printing watermarks ● Printing multiple pages on a single sheet of paper (N-up printing) ● Printing on both sides of the paper (manual duplexing) ● Printing booklets ● Canceling a print job ● Understanding print quality settings ● Using EconoMode (Saves toner) Printing tasks 29
Printing watermarks You can use the watermark option to print text ”underneath” (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document. Accessing the watermark feature Note 30 Chapter 3 1 From your software application, access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions.
Printing multiple pages on a single sheet of paper (N-up printing) You can select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed. Accessing the multiple pages per sheet feature Note 1 From your software application, access the printer properties (or printing preferences in Windows 2000 and XP).
Printing on both sides of the paper (manual duplexing) To print on both sides of the paper (manual duplexing), you must run the paper through the printer twice. Note Manual duplexing is only supported in Windows. Note Manual duplexing can cause the printer to become dirty, reducing print quality. See Cleaning the printer for instructions if the printer becomes dirty. To manually duplex Note 1 Access the printer properties (or printing preferences in Windows 2000 and XP).
4 Gather the printed pages, turn the printed side down, and straighten the stack. 5 Place the stack back in the input tray. Side one should be facing down with the bottom edge feeding into the printer first. Replace the priority input tray. Press the Go button, and wait for side two to print.
Printing booklets You can print booklets on letter, legal, executive, or A4 paper. Note 34 Chapter 3 1 Load the paper in the main input tray. 2 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 3 On the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select the option to Print on Both Sides. Select the appropriate binding option, and click OK. Print the document.
6 Place the pages from side one back in the input tray. Side one should be facing down with the bottom edge feeding into the printer first. Press the Go button, and wait for side two to print. 7 ENWW Fold and staple the pages.
Canceling a print job To cancel the print job, press and release the Cancel Job button on the printer control panel. If the status lights on the control panel continue to blink after you cancel a print job, the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending data. The printer will return to the Ready state.
Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style that the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See Optimizing print quality for media types for more information. You can change the settings in the printer properties to accommodate the types of jobs you are printing. The following are the settings: ● 600 dpi: This is the default setting.
Using EconoMode (Saves toner) An excellent way to extend the life of your print cartridge is by using EconoMode. EconoMode uses substantially less toner than normal printing. The printed image is much lighter, but it is adequate for printing drafts or proofs. 1 To enable EconoMode, access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions.
4 Maintenance This chapter provides information on the following topics: ENWW ● Using HP print cartridges ● Storing print cartridges ● Print cartridge life expectancy ● Saving toner ● Changing the print cartridge ● Cleaning the printer Maintenance 39
Using HP print cartridges HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot influence their design or control their quality. Service or repair that is required as a result of using non-HP print cartridges will not be covered under the printer warranty. For more information, see Hewlett-Packard limited warranty statement.
Storing print cartridges Do not remove the print cartridge from its package until you are ready to use it. The shelf life of a print cartridge in an unopened package is approximately 2.5 years. The shelf life of a print cartridge in an opened package is approximately 6 months. CAUTION ENWW To prevent damage to the print cartridge, minimize its exposure to direct light.
Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that your print jobs require. When printing text on letter/A4-size paper at 5 percent coverage, the print cartridge lasts an average of 2,000 pages. This assumes that you set the print density to 3 and disable EconoMode. (These are the default settings.) See Ordering supplies for information on ordering replacement print cartridges.
Saving toner While in EconoMode, the printer uses less toner on each page. Selecting this option will extend the life of the print cartridge and reduce your cost per page, but it will reduce print quality. See Using EconoMode (Saves toner) for more information.
Changing the print cartridge 1 CAUTION To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. 2 44 Chapter 4 Open the print cartridge door, and remove the old print cartridge. See the recycling information inside the print cartridge box. Remove the new print cartridge from the packaging, and gently shake it from side to side to distribute the toner evenly inside the cartridge.
CAUTION ENWW 3 Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print cartridge box to return for recycling. 4 Insert the print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
Cleaning the printer Clean the outside of the printer with a clean, damp cloth when necessary. CAUTION Do not use ammonia-based cleaners on or around the printer. During the printing process, media, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.
ENWW 3 With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge cavity. 4 Replace the print cartridge, and close the print cartridge door. 5 Plug the power cord back into the printer.
Cleaning the printer media path If you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers. Cleaning the media path might extend the life of the printer. Note Note 48 Chapter 4 For best results use a sheet of transparency. If you do not have any transparencies, you can use copier grade media (18 to 24 lb. or 70 to 90 g/m2) with a smooth surface.
5 Managing the printer This chapter provides information on the following topics: ENWW ● Printer information pages ● Using the hp toolbox Managing the printer 49
Printer information pages Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer. Demo page To print the Demo page, press GO when the printer is ready (Ready light on) and not printing. Configuration report The Configuration report lists current settings and properties of the printer. It also contains a status log report. You can print a Configuration report from the printer or the HP toolbox.
Using the hp toolbox The HP toolbox is a Web application that you can use for the following tasks: ● Check the printer status. ● Configure the printer settings. ● View troubleshooting information. ● View online documentation. You must have performed a complete software installation to use the HP toolbox. Note You do not have to have Internet access to open and use the HP toolbox.
hp toolbox sections The HP toolbox software contains these sections: ● Status tab ● Troubleshooting tab ● Alerts tab ● Documentation tab ● Advanced printer settings window Other links Each page in the HP toolbox contains links to the HP website for product registration, product support, and for ordering supplies. You must have Internet access in order to use any of these links.
Status tab The Status tab has links to these main pages: ● Device Status. View printer status information. This page will indicate printer conditions such as a paper jam or an empty tray. After you correct a problem with the printer, click the Refresh button to update the device status. ● Print Info pages. Print the configuration page and various other information pages that are available for the printer.
Alerts tab The Alerts tab allows you to configure the printer to automatically notify you of printer alerts. Set up status alerts On the Set up status alerts page you can choose to turn alerts on or off, specify when the printer should send an alert, and choose from two different types of alerts: ● a pop-up message ● a task bar icon Click Apply to activate the settings. Documentation tab The Documentation tab contains links to these information sources: 54 Chapter 5 ● User Guide.
Advanced printer settings window When you click the Advanced Printer Settings link, a new window opens. The Advanced Printer Settings window has two tabs: ● Information tab ● Settings tab Information tab The Information tab provides quick links to the following information: ● Device status ● Configuration ● Event log ● Print Info pages Settings tab The Settings tab has links to several pages that allow you to view and change the printer’s configuration.
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6 Problemsolving This chapter provides information on the following topics: ENWW ● Finding the solution ● Status light patterns ● Media handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams ● Changing the pickup roller ● Cleaning the pickup roller ● Changing the printer separation pad Problemsolving 57
Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● Is the printer plugged into a power outlet that is known to work? ● Is the on/off switch in the on position? ● Is the print cartridge properly installed? See Changing the print cartridge. ● Is paper properly loaded in the input tray? See Loading media.
Step 4: Is the print quality acceptable? Yes: If the print quality is acceptable, go to Step 5: Is the printer communicating with the computer? No: If the print quality is poor, see Improving print quality. Verify that the print settings are correct for the media you are using. See the Media chapter for information on adjusting the settings for various types of media. If you are unable to resolve the problem, Contact HP support.
Status light patterns 1 2 3 1 symbol for light off 2 symbol for light on 3 symbol for light blinking Status light patterns Status lights Condition of the printer Action Ready The printer is ready to print. No action is necessary. Processing The printer is receiving or processing data. Wait for the job to print. Cleaning Mode/Engine test A cleaning page or engine test page is printing. Wait until the cleaning page is finished printing and the printer is in Ready mode.
Status light patterns (continued) Status lights Condition of the printer Action Out of memory The printer is out of memory. The page you are printing might be too complex for the printer’s memory capacity. Try lowering the resolution. See Understanding print quality settings for more information. Door open, media out, no print cartridge, or media jam. Check the following: ● The print cartridge door is completely closed. ● Media is loaded. See Loading media for instructions.
Media handling problems Choose the item that best describes the problem: ● Media jam ● Print is skewed (crooked) ● More than one sheet of media feeds through the printer at one time ● Printer does not pull media from the input tray ● Printer curled the media ● Print job is extremely slow Media handling problems Problem Solution Media jam ● ● ● ● Print is skewed (crooked) ● ● More than one sheet of media feeds through the printer at one time ● ● ● See Clearing jams for more information.
Printed page is different than what appeared on screen Choose the item that best describes the problem: ● Garbled, incorrect, or incomplete text ● Missing graphics or text, or blank pages ● Page format is different than on another printer ● Graphics quality Printed page problems Problem Solution Garbled, incorrect, or incomplete text The USB or parallel cable might be loose or defective. Try the following: ● Try printing a job that you know works.
Printer software problems Printer software problems Problem Solution A printer driver for the HP LaserJet ● 1010 series printer is not visible in the Printer folder. ● ● An error message was displayed during the software installation ● ● ● The printer is in Ready mode, but nothing prints ● Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1010, and click Uninstall. Unplug the power cord from the printer.
Improving print quality This section provides information about identifying and correcting print defects. Light print or faded ● ● ● The toner supply is low. See Changing the print cartridge for more information. The media might not meet Hewlett-Packard’s media specifications (for example, the media is too moist or too rough). See Printer media specifications for more information. If the whole page is light, the print density adjustment is too light or EconoMode might be turned on.
Vertical lines ● ● Make sure that the priority input tray is in place. The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See Changing the print cartridge for instructions. Gray background ● ● ● ● ● Make sure that the priority input tray is in place. Decrease the print density setting through HP toolbox. This decreases the amount of background shading. See Printer media specifications. Change the media to a lighter basis weight.
Vertical repetitive defects ● ● ● The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See Changing the print cartridge for instructions. The internal parts might have toner on them. See Cleaning the printer for more information. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. In your printer driver, make sure the appropriate media type is selected.
Wrinkles or creases ● ● ● Make sure that media is loaded properly. See Loading media for more information. Check the media type and quality. See Printer media specifications for more information. Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray. Toner scatter outline ● ● ● If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.
Clearing jams Occasionally, media becomes jammed during a print job. Some of the causes include the following: Note ● The input trays are loaded improperly or too full. See Loading media for more information. ● The media does not meet HP specifications. See Printer media specifications for more information. When you add new media, always remove all of the media from the input tray and straighten the stack of new media.
Removing a jammed page CAUTION Media jams might result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into the fabric. Note When clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the jam has been cleared.
4 When you have removed the jammed media, replace the print cartridge, and close the print cartridge door. After clearing a media jam, you might need to turn the printer off and turn it back on. Note When you add new media, remove all of the media from the input tray and straighten the stack of new media. Return to Finding the solution.
Cleaning the pickup roller If you want to clean the pickup roller rather than replace it, follow the instructions below: Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller. 1 WARNING! Note 72 Chapter 6 Dab a lint-free cloth in isopropyl alcohol, and scrub the roller. Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the printer and plug in the power cord, allow the alcohol to dry completely.
Changing the pickup roller If the printer regularly mispicks (no media feeds through or more than one sheet feeds through), you might need to change or clean the pickup roller. See Ordering supplies to order a new pickup roller. CAUTION ENWW Failure to complete this procedure might damage the printer. 1 Unplug the power cord from the printer, and allow the printer to cool. 2 Open the print cartridge door, and remove the print cartridge. 3 Find the pickup roller.
74 Chapter 6 5 Gently pull the pickup roller up and out. 6 Position the new or cleaned part in the slot of the previous pickup roller. See Cleaning the pickup roller for instructions.Circular and rectangular pegs on each side prevent you from incorrectly positioning the pickup roller. 7 Rotate the top of the new pickup roller away from you until both sides snap into place.
ENWW 8 Reinstall the print cartridge, and close the print cartridge door. 9 Plug the printer in to turn it back on.
Changing the printer separation pad Note Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller for instructions. If your input tray feeds more than one page at a time, you might need to change the printer separation pad. Recurring feed problems indicate that the printer separation pad is worn. See Ordering supplies to order a new printer separation pad. 76 Chapter 6 1 Unplug the power cord from the printer, and allow the printer to cool.
ENWW 4 Insert the new separation pad, and screw it in place. 5 Plug the printer in, and turn it back on.
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A Printer specifications This appendix provides information on the following topics: ENWW ● Specifications ● FCC compliance ● Environmental product stewardship program ● Material safety data sheet ● Regulatory statements Printer specifications 79
Specifications Printer specifications Environmental specifications Operating environment Install in a well-ventilated, dust-free area. Printer plugged into an AC outlet: ● Temperature: 10° C to 32.5° C (50° F to 90.
Printer specifications (continued) Electrical specifications1 Warning! Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. Doing so might damage the printer and void the product warranty.
Printer specifications (continued) Physical specifications Dimensions ● ● ● Weight (cartridge installed) Width: 370 mm (14.6 inches) Depth: 230 mm (9.1 inches) Height: 208 mm (8.2 inches) 5.9 kg (13.
FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize the impact on our environment. Ozone production This product generates no appreciable ozone gas (O3). Energy consumption Energy usage drops significantly while in PowerSave mode, which saves money without affecting the high performance of this product.
HP printing supplies returns and recycling program information Since 1990, the HP printing supplies returns and recycling program has collected millions of used print cartridges that otherwise might have been discarded in the world’s landfills. The HP LaserJet print cartridges and consumables are collected and bulk-shipped to our resource and recovery partners who disassemble the print cartridge. After a thorough quality inspection, selected parts are reclaimed for use in new print cartridges.
Material safety data sheet Material safety data sheets (MSDS) can be obtained by contacting the HP LaserJet supplies website at http://www.hp.com/go/msds.
Regulatory statements Declaration of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1010 Series Product Number: Q2460A, Q2461A, Q2462A Regulatory Model Number3 BOISB-0207-00 Product Options: ALL conforms to the following Product Specifications: Safety: IEC 60950:1999 / EN 60950:2000 IEC 60825-1:1993 +A1/ EN 60825-1:19
Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1010 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
90 Appendix A ENWW
B Media specifications This appendix provides information on the following topics: ENWW ● Printer media specifications ● Supported media sizes ● Guidelines for using media Media specifications 91
Printer media specifications HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-sized paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide.
Supported media sizes The following are the supported media sizes: ENWW ● Minimum: 76 x 127 mm (3 x 5 in.) ● Maximum: 216 x 356 mm (8.5 x 14 in.
Guidelines for using media Paper For best results, use conventional 20 lb (75 g/m2) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer.
Labels Label construction When selecting labels, consider the quality of the following components: ● Adhesives: The adhesive material should be stable at 200° C (392° F), the printer’s maximum temperature. ● Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. ● Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 in.) of curl in any direction.
Envelopes Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ● Weight: The weight of the envelope paper should not exceed 28 lb (105 g/m2), or jamming might result.
Card stock and heavy media You can print many types of card stock from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 42 lb (157 g/m2). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.
98 Appendix B ENWW
C Warranty and licensing This appendix provides information on the following topics: ENWW ● Hewlett-Packard software license agreement ● Hewlett-Packard limited warranty statement ● Limited warranty for print cartridge life ● Hardware service ● Extended warranty ● Guidelines for repacking the printer ● How to contact HP Warranty and licensing 99
Hewlett-Packard software license agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett-Packard. License Grant. Hewlett-Packard grants you a license to use one copy of the Software.
Hewlett-Packard limited warranty statement DURATION OF WARRANTY: One year from date of purchase. 1. HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies, will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new. 2.
Limited warranty for print cartridge life Note The following warranty applies to the print cartridge that came with this printer. HP print cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new HP print cartridge. Frequently asked questions How long does the coverage last? The coverage lasts until the HP toner is depleted, at which time the warranty expires.
Hardware service The warranty for the HP LaserJet 1010 series printer varies depending on the date and country/region of purchase. For products that require service under the warranty, customers should call the customer support center in their country/region. See How to contact HP for more information. Hewlett-Packard will choose one of the following methods to fulfill the warranty: ENWW ● Repair the product. ● Provide customer-replaceable parts for the customer to repair the unit.
Extended warranty HP SupportPack provides coverage for the HP product and all HP-supplied internal components. The HP SupportPack can provide Express Exchange or onsite service. Specific support pack options will vary by country/region. The customer must purchase HP SupportPack within 180 days of the HP product purchase. For more support information, go to the following HP Web site: http://www.hp.com/peripherals2/care_netlj/index.
Guidelines for repacking the printer Use the following guidelines when repacking the printer: CAUTION ENWW ● If possible, include print samples and 5 to 10 sheets of paper or other media that did not print correctly. ● Remove and keep any cables, trays, and optional accessories installed in the printer. ● Remove and keep the print cartridge. To prevent damage to the print cartridge, store the print cartridge in its original packing material, or store it so that it is not exposed to light.
How to contact HP If you need to contact HP for service or support, use one of the following links: 106 Appendix C ● In the United States, see http://www.hp.com/support/lj1010 ● In other countries/regions, see http://www.hp.
D Ordering supplies Ordering supplies Use accessories and supplies specifically designed for the HP LaserJet 1010 series printer to ensure optimum performance. Ordering information Item Printing supplies Description or use Order number HP Multipurpose paper HP brand paper for a variety of uses HPM1120 (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S., call 1-800-471-4701.
Ordering information (continued) Replacement parts Item Description or use Order number Media pickup roller Used to pick the media from the input tray and advance it through the printer. RL1-0266 Input tray cover Used to cover the media in the input tray. Also contains the priority input tray media guides. Separation pad for the printer 108 Appendix D Ordering supplies U.S. Europe Q2460-40004 Q2460-40005 Used to keep multiple sheets from feeding through the printer path.
Index A access, print cartridge 10 Alerts tab (HP toolbox) 54 Attention light 5 errors, software 64 extended warranty 104 F blank pages 63 booklets, printing 34 button Cancel job 5 Go 5 FCC compliance 83 features 4 professional quality 4 quality 4 save money 4 speed 4 forms, printing 26 C G B cable parallel 16 USB 16 Cancel job button 5 canceling a print job 36 cardstock guidelines for using 97 printing 27 changing pickup roller 73 separation pad 76 choosing paper and other media 18 cleaning media p
lights Attention 5 Go 5 Ready 5 status light patterns 60 loading media main input tray 21 priority input tray 21 M main input tray 5, 8 loading 21 manual duplexing (printing on both sides of paper) 32 material safety data sheet (MSDS) 86 media cleaning the media path 48 clearing jams 69 different types 21 guidelines for using 94 loading 21 printing custom-sized media 27 removing a jammed page 70 selecting 18 specifications 92 supported sizes 93 types that may damage the printer 19 types to avoid 19 typical
priority input tray 5, 8 loading 21 R Ready light 5 recycling HP Printing supplies returns and environmental program 84 where to send print cartridges 85 regulatory statements Canadian DOC regulations 88 declaration of conformity 87 Korean EMI statement 88 laser safety statement 88 laser statement for Finland 89 removing a jammed page 70 repacking the printer 105 repairs contacting HP 106 hardware 103 replacement parts, ordering 108 reports, printing 50 resolution, settings 37 S selecting paper and other
112 Index ENWW
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