HP LaserJet 1022, 1022n, 1022nw User Guide
HP LaserJet 1022, 1022n, and 1022nw printers User Guide
Copyright information © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: Q5912-90949 Edition 3, 04/2009 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Table of contents 1 Printer basics Quick access to more information .............................................................................................2 Web links for drivers, software, and support ......................................................................2 User guide links ..................................................................................................................2 Where to look for more information ...............................................................
Information tab ..................................................................................................................21 Settings tab .......................................................................................................................22 Networking tab ..................................................................................................................22 Other links ....................................................................................................
Status light patterns ................................................................................................................66 Paper handling problems ........................................................................................................68 Media jam .........................................................................................................................68 Print is skewed (crooked) ....................................................................................
Toner consumption ...........................................................................................................95 Paper use .........................................................................................................................95 Plastics .............................................................................................................................95 HP LaserJet printing supplies ...................................................................................
1 Printer basics This chapter provides information on the following topics: ENWW ● Quick access to more information ● Printer configurations ● Walkaround ● Printer control panel ● Media paths ● Printer software ● Printer media considerations 1
Quick access to more information The following sections provide resources for additional information about the HP LaserJet 1020 series printer. NOTE The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models. Web links for drivers, software, and support If you need to contact HP for service or support, use one of the following links. HP LaserJet 1022 printer ● In the United States, see http://www.hp.com/support/lj1022/.
Printer configurations Below are the standard configurations for the HP LaserJet 1022, 1022n, and 1022nw printers.
Walkaround The following illustrations identify the components of the HP LaserJet 1022, 1022n, and 1022nw printers.
Printer control panel The printer control panel is composed of three lights and two buttons. The HP LaserJet 1022nw printer has an additional light at the top of the control panel. These lights produce patterns that identify your printer's status. 1 2 3 4 5 6 NOTE ENWW CANCEL button: To cancel the print job that is currently printing, press the CANCEL button. GO button: To print a Demo page or to continue printing while in manual feed mode, press and release the GO button.
Media paths The following sections describe the input trays and output bin. Priority feed slot You should use the priority feed slot when feeding one sheet of paper, envelope, postcard, label, or transparency. You can also use the priority feed slot to print the first page on different media than the rest of the document. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media).
Output bin The output bin is located on the top of the printer. Printed media is collected here in the correct sequence. The output media support provides improved stacking for large print jobs.
Printer software The following sections describe the supported operating systems and the software that are provided with the HP LaserJet 1022, 1022n, and 1022nw printers. NOTE Not all software is available in all languages.
Printer properties (driver) Printer properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer properties in the following ways: NOTE ● Through the software application that you are using to print. This only changes the settings for the current software application. ● Through the Windows operating system.
To access the printer properties online help 1. From the software application, click File, and then click Print. 2. Click Properties, and then click Help. Print setting priorities There are two ways to change print settings for this printer: in the software application or in the printer driver. For the HP LaserJet 1022n and HP LaserJet 1022nw printers, you can also change print settings through the embedded web server.
With the embedded web server, you can gain access to the printer settings and information by typing an IP address or hostname of the printer in a web browser (such as Netscape Navigator or Microsoft® Internet Explorer) on any computer. You can use the embedded web server to configure the printer, view status information, purchase printer supplies, and obtain troubleshooting information. The following web browsers support the embedded web server: ● Internet Explorer V5.
Printer media considerations HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide.
2 Printer connections This chapter provides information on the following topics: ENWW ● USB connections ● Network connections ● Wireless connections ● Wireless printing 13
USB connections The HP LaserJet 1022, 1022n, and 1022nw printer models support USB 2.0 High Speed connections. Connecting the USB cable 1. Plug the USB cable into the printer. 2. Plug the other end of the USB cable into the computer when prompted to do so during the software installation.
Network connections The HP LaserJet 1022n and HP LaserJet 1022nw printers can connect to networks through the internal network port. The HP LaserJet 1022nw printer can also connect to 802.11b/g wireless networks. External network print servers are available for the HP LaserJet 1022n and 1022nw printers. The following table identifies what is required to add networking to the printers. Networking options HP LaserJet model 10/100Base-TX 802.11b/g Bluetooth® 1022n Included HP Jetdirect 380x (802.
Connect the printer to a wired network To connect the HP LaserJet 1022n or HP LaserJet 1022nw printer to a wired network, you need the following: ● Functional wired network ● CAT-5 Ethernet cable To connect the printer to the network, perform the following steps: 1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub port or router. 2. Connect the CAT-5 Ethernet cable to the internal network port on the back of the printer. 3.
Wireless connections The HP LaserJet 1022nw printer includes the IEEE 802.11b/g standard for wireless networking. NOTE The HP LaserJet 1022n printer supports the IEEE 802.11b/g standard for wireless networking and Bluetooth wireless connectivity options through optional external accessories. For a complete list of available internal HP Jetdirect wireless print servers and HP bt1300 Wireless Printer Adapters (Bluetooth), see 10/100 networking and wireless print servers.
Wireless printing Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired network connections. The HP LaserJet 1022nw printer has built-in wireless connectivity. For the other printer models, see 10/100 networking and wireless print servers for a list of available wireless print servers. IEEE 802.11b/g standard With wireless IEEE 802.
3 Managing the printer This chapter provides information on the following topics: ENWW ● Printer information pages ● Using the embedded web server 19
Printer information pages Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer. Demo page The Demo page contains examples of text and graphics. To print the Demo page from the printer, press the GO button when the printer is ready (Ready light on). Configuration page The Configuration page lists current settings and properties of the printer. It also contains a status log report.
Using the embedded web server The embedded web server can be directly accessed on the HP LaserJet 1022n and HP LaserJet 1022nw printers. You do not need to install any software on the computer. You only need to have a supported web browser. To use the embedded web server, you must have Apple Safari, Microsoft Internet Explorer V5.5 or later, or Netscape Navigator V4.75 or later. NOTE The embedded web server does not provide e-mail or status alerts. The embedded web server is available in English only.
Settings tab This tab allows you to configure the printer settings from your computer, such as default paper size and EconoMode. If this printer is networked, always consult with the printer administrator before changing the settings on this tab. Networking tab This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network. Other links This section contains links that connect you to the Internet.
4 Printing tasks This chapter provides information on the following topics: ENWW ● Manual feed ● Canceling a print job ● Understanding print quality settings ● Optimizing print quality for media types ● Guidelines for using media ● Choosing paper and other media ● Loading media into the input trays ● Printing an envelope ● Printing multiple envelopes ● Printing on transparencies or labels ● Printing on letterhead and preprinted forms ● Printing on custom-size media and cardstock
Manual feed You can use manual feed when printing mixed media, for example, an envelope, then a letter, then an envelope, and so on. Feed an envelope into the priority feed slot and load letterhead into the main input tray. To print using manual feed 1. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 2. On the Paper/Quality tab, select Manual Feed from the Source is drop-down list. 3.
Canceling a print job You can cancel a print job from a software application or a print queue. To stop the printer immediately, remove the remaining paper from the printer. After the printer stops, use one of the following options. ● Printer control panel: To cancel the print job, press and release the CANCEL button on the printer control panel. ● Software application: Typically, a dialog box appears briefly on your screen, allowing you to cancel the print job.
Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See Optimizing print quality for media types for more information. You can change the settings in the printer properties to accommodate the types of jobs you are printing.
Optimizing print quality for media types Media type settings control the temperature of your printer's fuser. You can change the settings for the media that you are using to optimize the print quality. You can access the optimizing feature from the Paper/Quality tab in your printer driver or from the embedded web server. The HP LaserJet 1022, 1022n, and 1022nw printers provide a number of print modes that allow the unit to adapt more specifically to the printer's media environment.
Guidelines for using media The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer. Paper For best results, use conventional 75 g/m2 (20 lb) paper.
Labels HP recommends that you print labels from the priority feed slot. CAUTION Do not feed a sheet of labels through the printer more than once. The adhesive degrades and might damage the printer. Label construction When selecting labels, consider the quality of the following components: ● Adhesives: The adhesive material should be stable at 200°C (392°F), the printer's maximum temperature. ● Arrangement: Only use labels with no exposed backing between them.
Envelopes with double-side seams An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration.
Cardstock construction ● Smoothness: The 135-157 g/m2 (36-42 lb) cardstock should have a smoothness rating of 100-180 Sheffield; 60-135 g/m2 (16-36 lb) cardstock should have a smoothness rating of 100-250 Sheffield. ● Construction: Cardstock should lie flat with less than 5 mm (0.2 inches) of curl. ● Condition: Make sure that the cardstock is not wrinkled, nicked, or otherwise damaged.
Choosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes: ● Minimum: 76 x 127 mm (3 x 5 inches) ● Maximum: 216 x 356 mm (8.5 x 14 inches) Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality.
● Do not use photo paper intended for Inkjet printers. ● Do not use paper that is embossed or coated and is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200°C (392°F) for 0.1 second. HP produces a selection of media that is designed for the HP LaserJet 1022, 1022n, and 1022nw printers. ● Do not use letterhead paper with low-temperature dyes or thermography.
Loading media into the input trays The following sections describe how to load media into the different input trays. CAUTION If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. See Printer media considerations for more information. Priority feed slot The priority feed slot holds one sheet of media up to 163 g/m2 (43 lb) or one envelope, transparency, or cardstock. Load media with the top forward and the side to be printed facing up.
Printing an envelope Only use envelopes that are recommended for laser printers. See Printer media considerations for more information. NOTE Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes. 1. Before loading the envelope, slide the media guides outward to slightly wider than the envelopes. NOTE If the envelope has a flap on the short edge, feed that edge into the printer first. 2.
4. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 5. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), select Envelope as the media type. NOTE Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 6. Print the envelope.
Printing multiple envelopes Only use envelopes that are recommended for laser printers. See Printer media considerations for more information. NOTE Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes. 1. Open the input tray cover. 2. Before loading the envelopes, slide the media guides outward to slightly wider than the envelopes. 3. Place the envelopes with the side to be printed facing up and the top edge along the left media guide.
4. Adjust the media guides to the length and width of the envelopes. 5. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. NOTE Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 6.
Printing on transparencies or labels Use only transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media considerations for more information. CAUTION Be sure to set the correct media type in the printer settings as instructed below. The printer adjusts the fuser temperature according to the media type setting.
Printing on letterhead and preprinted forms The HP LaserJet 1022, 1022n, and 1022nw printers can print on letterhead and preprinted forms that can withstand temperatures of 200°C (392°F). 1. Load the paper with the top forward and the side to be printed facing up. Adjust the media guides to fit the width of the paper. 2. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 3.
Printing on custom-size media and cardstock The HP LaserJet 1022, 1022n, and 1022nw printers can print on custom-size media or cardstock between 76 x 127 mm (3 x 5 inches) and 216 x 356 mm (8.5 x 14 inches). Use the main input tray for multiple sheets. See Main input tray for the supported media sizes. CAUTION Make sure that the sheets are not stuck together before you load them. 1. Load the media with the narrow side forward and the side to be printed facing up.
Printing on both sides of the paper (manual two-sided printing) To print on both sides of the paper (manual two-sided printing), you must run the paper through the printer twice. NOTE Manual two-sided printing can cause the printer to become dirty, reducing print quality. See Cleaning the printer for instructions if the printer becomes dirty. 1. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 2.
5. Place the stack back in the input tray. Side one should be facing down with the bottom edge feeding into the printer first. Replace the media input tray cover. 6. Press the GO button on the control panel to print side two.
Printing multiple pages on a single sheet of paper (N-up printing) You can select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed. 1. From your software application, access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 2.
Printing booklets You can print booklets on letter or A4 paper. NOTE Macintosh computers do not currently support this feature. 1. Load the paper in the main input tray. 2. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 3. On the Finishing tab, select the option to Print On Both Sides (Manually). Select the appropriate binding option, and click OK. Print the document.
6. Press the GO button, and wait for side two to print. 7. Fold and staple the pages.
Printing watermarks NOTE Macintosh computers do not currently support this feature. You can use the watermark option to print text "underneath" (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document. 1. From your software application, access the printer properties (or printing preferences in Windows 2000 and XP).
48 Chapter 4 Printing tasks ENWW
5 Maintenance This chapter provides information on the following topics: ENWW ● Cleaning the printer ● Changing the pickup roller ● Cleaning the pickup roller ● Changing the printer separation pad ● Redistributing toner ● Changing the print cartridge 49
Cleaning the printer Clean the outside of the printer with a clean, damp cloth when necessary. CAUTION Do not use ammonia-based cleaners on or around the printer. During the printing process, media, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.
3. With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge cavity. 4. Replace the print cartridge, and close the print cartridge door. 5. Plug the printer into the power outlet, and then turn on the printer. Cleaning the printer media path If you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers.
NOTE For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media, 70 to 90 g/m2 (18 to 24 lb), with a smooth surface. 1. Make sure that the printer is idle and the Ready light is on. 2. Load the media in the input tray. 3. Print a cleaning page. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. NOTE 52 The cleaning process takes approximately 3 minutes.
Changing the pickup roller Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller. If the printer regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See Ordering supplies to order a new pickup roller. CAUTION Failure to complete this procedure might damage the printer. 1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer to cool.
3. Find the pickup roller. 4. Release the small, white tabs on either side of the pickup roller, and rotate the pickup roller toward the front. 5. Gently pull the pickup roller up and out. 6. Position the new pickup roller in the slot. The circular and rectangular slots on each side will prevent you from installing the roller incorrectly. 7. Rotate the top of the new pickup roller away from you until both sides snap into place.
8. Reinstall the print cartridge, and close the print cartridge door. 9. Plug the printer into the power outlet, and then turn on the printer.
Cleaning the pickup roller If you want to clean the pickup roller rather than replace it, follow the instructions below: 1. Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller. 2. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the printer and plug in the power cord, allow the alcohol to dry completely. 3.
Changing the printer separation pad Normal use with good media causes wear. The use of poor media might require more frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of media at a time, you might need to change the separation pad. See Ordering supplies to order a new printer separation pad. NOTE Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller. 1. Turn the printer off, and then unplug the power cord from the printer.
4. Insert the new separation pad, and screw it into place. 5. Plug the printer into the power outlet, and turn on the printer.
Redistributing toner When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner, which means that you might be able to finish the current print job before replacing the print cartridge. CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 1. Open the print cartridge door, and remove the print cartridge from the printer.
If the print is still light, install a new print cartridge. See Changing the print cartridge for instructions.
Changing the print cartridge CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 1. Open the print cartridge door, and remove the old print cartridge. See the recycling information inside the print cartridge box. CAUTION To prevent damage to the print cartridge, hold the print cartridge at each end. 2.
4. Insert the new print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. CAUTION 62 If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
6 Problem solving This chapter provides information on the following topics: ENWW ● Finding the solution ● Status light patterns ● Paper handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams ● Wired network setup problem solving 63
Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● Is the printer plugged into a power outlet that is known to work? ● Is the no/off switch in the on position? ● Is the print cartridge properly installed? See Changing the print cartridge. ● Is paper properly loaded in the input tray? See Loading media into the input trays.
Step 4: Is the print quality acceptable? Yes If the print quality is acceptable, go to Step 5: Is the printer communicating with the computer? No If the print quality is poor, see Improving print quality. Verify that the print settings are correct for the media you are using. See Choosing paper and other media for information on adjusting the settings for various types of media. If you are unable to resolve the problem, Contact HP support.
Status light patterns Light status legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Control panel light message Light status State of the printer Action Ready No action is necessary. The printer is ready to print. Processing data Wait for the job to print. The printer is receiving or processing data. To cancel the current job, press the CANCEL button. Cleaning mode Wait until the cleaning page is finished printing and the printer is in the Ready state.
Control panel light message (continued) Light status State of the printer Action Out of memory The page you are printing might be too complex for the printer's memory capacity. Try lowering the resolution. See Understanding print quality settings for more information. The printer is out of memory. Attention: door open, media out, no print cartridge, or media jam This printer is in an error state that requires operator intervention.
Paper handling problems Choose the item that best describes the problem: ● Media jam ● Print is skewed (crooked) ● More than one sheet of media feeds through the printer at one time ● Printer does not pull media from the media input tray ● Printer curled the media ● Print job is extremely slow Media jam ● See Clearing jams for more information. ● Make sure that you are printing with media that meets specifications. See Printer media considerations for more information.
Printer curled the media ● See Curl or wave for more information. ● See Media paths or Choosing paper and other media for more information. Print job is extremely slow The maximum speed of the printer is up to 18 ppm for A4 media and 19 ppm for letter media for the HP LaserJet 1022, 1022n, 1022nw printers. Your print job might be very complex. Try the following: NOTE ● Reduce the complexity of your document (for example, reduce the number of multiple graphics).
Printed page is different than what appeared on screen Choose the item that best describes the problem: ● Garbled, incorrect, or incomplete text ● Missing graphics or text, or blank pages ● Page format is different than on another printer ● Graphics quality To preview a print job, use the Print Preview option in the software application (if available). NOTE Garbled, incorrect, or incomplete text WARNING! ● The wrong printer driver might have been selected when the software was installed.
● The graphic settings in the printer properties might not be correct for the type of job that you are printing. Try a different graphic setting in the printer properties. See Printer properties (driver) for more information. ● Clean the printer, particularly the contacts between the print cartridge and the power supply.
Printer software problems Windows problems Problem Solution A printer driver for the HP LaserJet 1022 printer is not visible in the Printer folder. ● Restart the computer. ● Reinstall the printer software. In the Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1020 series, and then click Uninstall HP LaserJet 1020 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on. NOTE Close any applications that are running.
Windows problems (continued) Problem Solution The printer is in Ready mode, but nothing prints. ● Restart the computer. ● Print a Configuration page from the control panel of the printer, and verify the printer functionality. ● Verify that all of the cables are properly seated and within specifications. This includes the USB, network, and power cables. Try a new cable. ● Reinstall the printer software.
Improving print quality This section provides information about identifying and correcting print defects. Light or faded print ● The toner supply is low. See Redistributing toner for more information. ● The media might not meet HP's media specifications (for example, the media is too moist or too rough). See Printer media considerations for more information. ● If the whole page is light, the print density adjustment is too light or EconoMode might be turned on.
NOTE If these steps do not correct the problem, contact an HP-authorized dealer or service representative. Vertical lines ● Make sure that the tray cover is in place. ● The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See Changing the print cartridge for instructions. ● Make sure that the tray cover is in place. ● Decrease the print density setting through printer properties. This decreases the amount of background shading.
Loose toner ● Clean the inside of the printer. See Cleaning the printer for instructions. ● Check the media type and quality. See Printer media considerations for more information. ● Install a new HP print cartridge. See Changing the print cartridge for instructions. ● In your printer driver, make sure that the appropriate media type is selected. ● Plug the printer directly into an AC outlet instead of into a power strip. ● The print cartridge might be damaged.
Page skew ● Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack. See Loading media into the input trays for more information. ● The input bin might be too full. See Loading media into the input trays for more information. ● Check the media type and quality. See Printer media considerations for more information. ● Check the media type and quality. Both high temperature and humidity cause media to curl.
Toner scatter outline ● If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Printer media considerations for more information. ● Turn over the stack of media in the tray. ● Use media designed for laser printers. See Printer media considerations for more information.
Clearing jams CAUTION To prevent damage to the printer when clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the jam has been cleared. Opening the print cartridge door and removing the print cartridge relieves tension on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages easier. Occasionally, media becomes jammed during a print job.
CAUTION To prevent damage to the printer when clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge. 1. Open the print cartridge door, and remove the print cartridge. CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 2. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
3. When you have removed the jammed media, replace the print cartridge, and close the print cartridge door. After clearing a media jam, you might need to turn the printer off and turn it back on again. NOTE When you add new media, remove all of the media from the input tray and straighten the stack of new media. Return to Finding the solution.
Wired network setup problem solving If the computer is unable to discover the HP LaserJet 1022n or HP LaserJet 1022nw printer, perform the following steps: 1. Check the cables to ensure that they are properly connected. Check all of the following connections: ● Power cables ● Cables between the printer and the hub or switch ● Cables between the hub or switch and the computer ● Cables to and from the modem or Internet connection, if applicable 2.
A Printer specifications This appendix provides information on the following topics: ENWW ● Environmental specifications ● Acoustic emissions ● Electrical specifications ● Physical specifications ● Printer capacities and ratings ● Memory specifications ● Port availability 83
Environmental specifications Operating environment Install in a well-ventilated, dust-free area. Printer plugged into an AC outlet: Storage environment NOTE 84 ● Temperature: 10°C to 32.5°C (50°F to 90.5°F) ● Humidity: 20% to 80% (no condensation) Printer unplugged from an AC outlet: ● Temperature: 0°C to 40°C (32°F to 104°F) ● Humidity: 10% to 80% (no condensation) Values are current as of April 1, 2004. Values are subject to change without notice. See http://www.hp.
Acoustic emissions Acoustic emissions1, 2 Sound power level Declared per ISO 9296 Printing3 LWAd = <6.2 Bels (A) and 62dB (A) Ready (PowerSave) Inaudible Sound pressure level bystander position Declared Per ISO 9296 Printing3 LWAd = ≤4.9 Bels (A) and 49dB (A) Ready (PowerSave): essentially inaudible Inaudible 1 Values are subject to change without notice. See http://www.hp.com/support/lj1022/ for current information.
Electrical specifications WARNING! Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. Doing so might damage the printer and void the product warranty. Power requirements Rated current 110-volt models 230-volt models 110-127v (+/-10%) 220v-240v (+/-10%) 50/60 Hz (+/-2 Hz) 50/60 Hz (+/-2 Hz) 4 amps 2.
Physical specifications Dimensions Weight (2,000-page cartridge installed) NOTE ENWW ● Width: 370 mm (14.6 inches) ● Depth: 245 mm (9.6 inches) ● Height: 241 mm (9.5 inches) 6.3 kg (13.9 lb) Values are current as of April 1, 2004. Values are subject to change without notice. See http://www.hp.com/support/lj1022/ for current information.
Printer capacities and ratings Print speed 18 ppm for A4 and 19 for letter ● First page out in as low as 8 seconds Main input tray capacity 250 sheets of regular weight 75 g/m2 (20 lb) paper Priority feed slot capacity 10 sheets of media up to 163 g/m2 (43 lb) Top (face down) output bin capacity 100 sheets of regular weight 75 g/m2 (20 lb) paper Minimum paper size 76 x 127 mm (3 x 5 inches) Maximum paper size 216 x 356 mm (8.
Memory specifications Base memory ENWW 8 MB RAM Memory specifications 89
Port availability USB Compatible with USB 2.0 High Speed specifications Network RJ-45, Ethernet 10/100 (HP LaserJet 1022n and HP LaserJet 1022nw printers only) Wireless 802.
B Regulatory information FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Declaration of Conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares that the product HP LaserJet 1022, HP LaserJet 1022n, and HP LaserJet 1022nw BOISB-0405-00 / BOISB-0405-01 ALL Product Name 4): Regulatory Model 3): Product Options: conforms to the following Product Specifications: Safety: IEC 60950:2001-1 / EN 60950:2001-1 IEC 60825-1:1993 +A1:1
Regulatory statements Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1022, HP LaserJet 1022n, HP LaserJet 1022nw -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3).
HP LaserJet printing supplies In many countries/regions, this product's printing supplies (for example, print cartridge, drum) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free take back program is available in more than 30 countries/regions. Multi-lingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package.
● HP's end-of-life product return and recycling program ● Material safety data sheets Visit: http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/ environment/productinfo/safety.
Material safety data sheet Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP website at: http://www.hp.com/go/ msds or http://www.hp.com/hpinfo/community/environment/productinfo/safety.
C Warranty and licensing Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 1020 series printer DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Hewlett-Packard software license agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett-Packard. License Grant. Hewlett-Packard grants you a license to use one copy of the Software.
Print cartridge limited warranty This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
D HP parts and accessories This appendix provides information on the following topics: ENWW ● Ordering supplies ● 10/100 networking and wireless print servers ● Using HP print cartridges 103
Ordering supplies You can increase the printer's capabilities with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1020 series printer to ensure optimum performance. NOTE The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models.
Ordering information (continued) Replacement parts ENWW Item Description or use Order number Media pickup roller Used to pick the media from the input tray and advance it through the printer. RL1-2066 Separation pad for the printer Used to keep multiple RL1-0269 sheets from feeding through the printer path. Input tray cover Used to cover the media in the input tray.
10/100 networking and wireless print servers HP LaserJet 1022n 106 Item and description Order number HP Jetdirect 380x 802.
Using HP print cartridges The following sections provide information about HP print cartridges and instructions for redistributing toner and changing the print cartridge. HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot influence their design or control their quality.
108 Appendix D HP parts and accessories ENWW
E Service and support This appendix provides information on the following topics: ENWW ● Availability of support and service ● Guidelines for repacking the printer ● How to contact HP 109
Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. HP Care Pack™ Services and Service Agreements HP has various service and support options that meet a wide range of needs. These options are not part of the standard warranty. Support services may vary by location.
Guidelines for repacking the printer Use the following guidelines when repacking the printer: ● CAUTION ENWW Remove and keep the print cartridge. If the print cartridge is left in the printer, severe damage to the printer may occur. To prevent damage to the print cartridge, store the print cartridge in its original packing material, or store it so that it is not exposed to light. ● If possible, use the original shipping container and packing material.
How to contact HP If you need to contact HP for service or support, use one of the following links: ● NOTE The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models. ● 112 In the United States, see http://www.hp.com/support/lj1022/ for the HP LaserJet 1020 series printer. World Wide, see http://welcome.hp.com/country/us/en/wwcontact.html/ or http://www.hp.com/.
Index Symbols/Numerics 10/100 networking and wireless print servers 106 A accessories, ordering 104 acoustics emissions 85 agreements, maintenance 110 Attention light 4 B blank pages 70 Bluetooth wireless technology 18 booklets, printing 45 button 4 button, Cancel 4 button, Go 4 C cable, USB 14 Cancel button 4 canceling a print job 25 cardstock guidelines for using 30 printing 41 changing pickup roller 53 print cartridge 61 separation pad 57 choosing media 32 paper 32 cleaning media path 51 pickup roller 5
H heavy media, guidelines for using 30 HP SupportPack 110 I IEEE 802.
print quality creases 77 curl 77 dropouts 74 gray background 75 light or faded print 74 loose toner 76 misformed characters 76 optimizing for media types 27 page skew 77 settings 26 toner scatter outline 78 toner smear 75 toner specks 74 vertical lines 75 vertical repetitive defects 76 wave 77 wrinkles 77 print settings, changing 10 printer cleaning 50 configurations 3 connections 13 control panel 5 overview 4 repacking 111 software 8 software problems 72 specifications 83 printer driver installing 8 sites
sites for download 2 software license agreement 101 supported operating systems 8 specifications acoustics 85 capacities and ratings 88 electrical 86 environmental 84 memory 89 physical 87 port availability 90 status light patterns 66 supplies, ordering 104 support maintenance agreements 110 support, websites 2 SupportPack, HP 110 switch, power 4 T technical support maintenance agreements 110 text garbled 70 missing 70 toner changing the print cartridge 61 cleaning print cartridge area 50 conserving 107 loo
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