hp LaserJet 2200 hp color LaserJet xxxx printed on at least 50% total recycled fiber with at least 10% post-consumer paper copyright © 2001 Hewlett-Packard Company printed in USA user guide www.hp.
6.5" x 9" BACK COVER 6.
hp LaserJet 2200 series printers User Guide
Copyright and License Warranty Trademark Credits Copyright Hewlett-Packard Company 2001 The information contained in this document is subject to change without notice. Adobe®, Acrobat®, PostScript®, and Adobe Photoshop® are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited.
HP Customer Care (Service and Support) HP Customer Care (Service and Support) Online Services: for 24-hour access to information over your modem, we suggest these services: ENWW World Wide Web URL - Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: English language site http://www.hp.com/go/support in the U.S. http://www.hp.com in Europe http://www2.hp.com Printer drivers may be obtained from the following sites: in Japan ftp://www.
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Contents HP Customer Care (Service and Support) . . . . . . . . . . . . . . . . . . . . iii 1 Printer Basics Getting to Know the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 Printer Tips and Maintenance Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Managing the UltraPrecise Toner Cartridge . . . . . . . . . . . . . . . . . . Redistributing the Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internal Cleaning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix B Media Specifications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supported Sizes of Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Guidelines for Using Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing and Paper Storage Environment . . . . . . . . . . . . . . . . . . . Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Envelopes with Double Side Seams . .
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1 Printer Basics Getting to Know the Printer This chapter provides information in the following areas: ENWW z Printer Configurations z Printer Features z Printer Software z Control Panel Buttons z Printing with the Fast Infrared Port (Wireless Printing) z Interface Ports z Accessories and Ordering Information Chapter 1 Printer Basics 1
Printer Configurations Congratulations on your purchase of the HP LaserJet 2200 series printer! HP LaserJet 2200d The HP LaserJet 2200d printer is a 19 pages-per-minute (ppm) laser printer (19 ppm with letter-size paper/18 ppm with A4-size paper) that comes with a built-in 250-sheet tray (Tray 2), and a built-in duplexer, for automatically printing on both sides of paper. It has parallel, Fast Infrared (FIR), and universal serial bus (USB) ports.
Printer Features Fast Print Speed z Prints letter-size paper 19 pages-per-minute (ppm) or A4-size paper 18 ppm (with Motorola RISC-based formatter). Built-in Duplexing z Printing on both sides of paper (two-sided printing) is a standard feature of the printer. (See Printing on Both Sides of Paper (Duplexing).) Excellent Print Quality z True 1200 x 1200 dots per inch (dpi) text and graphics.
PS Language and Fonts z PostScript Level 2 emulation with 35 built-in PS language fonts included. Automatic Language Switching z When optional printer languages (such as PostScript Level 2 emulation) are installed, the printer automatically determines and switches to the appropriate language for the print job. Wireless Printing z The printer supports wireless printing from an IrDA-compliant device, such as a notebook computer, camera, cell phone, or a Personal Digital Assistant (PDA).
Printer Software The printer comes with helpful software including printer drivers and optional software. For easy printer setup and access to the full range of printer features, it is strongly advised that you install the software provided.
The following table lists the available software for your printing system. Note Software for DOS is not included with this printer. Windows Windows Windows 3.x 9x/Millen NT 4.0 Windows Installer Windows 2000 9 9 9 PCL 6 9* 9 9 9 PCL 5e 9 9 9 9 PostScript Emulation 9* 9 9 9 9 9 9 9 9 HP LaserJet Device Configuration HP Web JetAdmin* Macintosh UNIX/ LINUX OS/2 9 Macintosh Installer 9 Macintosh PPD 9 9 IBM drivers* 9 Model scripts* *Available only on the World Wide Web.
Windows Installation There are different Windows installation methods, depending on the type of cable you connected: z If you connected a parallel cable, see the section below. z If you connected a USB cable, see If You Connected a USB Cable. z If you connected a network cable, see Network Installation. If You Connected a Parallel Cable Note The following software installation instructions assume that your computer was turned OFF when the printer cable was connected.
Windows 95 a. The “Update Device Driver Wizard” window should appear on the computer display. b. Place the HP LaserJet 2200 CD in the CD-ROM drive. c. Depending on the version of Windows 95: • Click Next> (if available) and then skip to step 3 below. • Click OK and then continue to step d below. - or d. On the line provided, type D:\9xME_LPT (where D is the letter of your CD-ROM drive), and then click OK. Windows 98 a. The “Add New Hardware Wizard” window should appear on the computer display.
Windows Millennium a. The “Add New Hardware Wizard” window should appear on the computer display. b. Select “Specify the location of the driver (Advanced)” and then click Next>. c. Select “Search for the best driver for your device. (Recommended)” and then click the boxes as needed so that there is a check mark next to “Specify a location:” (and NO check mark next to “Removable Media”). d. Place the HP LaserJet 2200 CD in the CD-ROM drive. e.
6. If the test page printed correctly, installation is complete. (If nothing prints or if the test page does not print correctly, see the Troubleshooting Checklist.) If You Connected a USB Cable Note Windows 3.1x, 95, and NT 4.0 do not support USB cable connections. The following instructions are for computers running Windows 98, 2000, or Millennium. If you want to connect a USB cable to your Macintosh, see Macintosh Installation. 1. If your computer is off, turn it on now. Quit any open programs. 2.
Windows Millennium a. The “Add New Hardware Wizard” window should appear on the computer display. b. Select “Specify the location of the driver (Advanced)” and then click Next>. c. Select “Search for the best driver for your device. (Recommended)” and then click the boxes as needed so that there is a check mark next to “Specify a location:” (and NO check mark next to “Removable Media”). d. Place the HP LaserJet 2200 CD in the CD-ROM drive. e.
Software for Windows Printer Drivers Printer drivers access the printer’s features and allow the computer to communicate with the printer. Choose a printer driver based on the way you use the printer. Note z Use the PCL 6 driver to take full advantage of the printer’s features. Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.
Control Panel Simulator The control panel simulator is a tool to help understand the control panel lights. When the lights on your control panel are lit up and you do not know what they mean, bring up the control panel simulator from the HP LaserJet 2200 program group or from the electronic user guide, click on the lights that are lit up (click once for a solid light, click twice for a blinking light), and a description of the error will be displayed in the box below the lights.
Macintosh Installation Note The Apple LaserWriter 8 driver must be installed to use the PPD. Use the Apple LaserWriter 8 driver that came with your Macintosh. Before beginning installation, turn off virus protection. 1. Run the install program by placing the HP LaserJet 2200 CD in the CD-ROM drive. The installation window will appear on the desktop. 2. Select the correct language and double-click the installer icon. 3. Follow the on-screen instructions.
Software For Macintosh Computers PostScript Printer Description Files (PPDs) PPDs, in combination with the LaserWriter driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the HP LaserJet 2200 CD. HP LaserJet Utility HP LaserJet Utility allows control over features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever.
Network Installation The software on the HP LaserJet 2200 CD supports network installation with Novell NetWare 3.2, 4.x, and 5.x or a Microsoft network (except Windows 3.1x). For network installation on other operating systems, go to http://www.hp.com/support/net_printing. Note The HP JetDirect print server included with the HP LaserJet 2200dn or 2200dtn printer has a 10/100 Base-TX network port.
To Install the Printer Software Note The following instructions are for Windows computers only. If you connected a network cable to your Macintosh, see Macintosh Installation. 1. Place the HP LaserJet 2200 CD in the CD-ROM drive. 2. When the welcome screen appears, follow the directions on the screen. If the welcome screen does not appear: click Start, click Run, type D:\SETUP (where D is the letter of your CD-ROM drive), and then click OK. 3.
Software for Networked Computers HP Web JetAdmin HP Web JetAdmin is intended for printer management in commercial and enterprise networks. This browser-based software can be installed on a supported server platform. The following systems are supported: z Microsoft Windows NT 4.0 or Windows 2000 z HP-UX z Sun Solaris z Red Hat Linux z SuSE Linux Once installed, HP Web JetAdmin allows any client PC with a supported web browser to administer the printer.
How to Access HP Web JetAdmin Once the HP Web JetAdmin software has been installed on the supported server platform, you can access HP Web JetAdmin in a supported web browser from a client workstation by entering one of the following URLs: Note z http://server.domain:port/ where server.domain is your server’s hostname and port is the port number that you entered during the installation (the default port is 8000). This information is available in the url.
Software Installation Tips If you have internet access, you can download drivers from the World Wide Web or HP’s FTP servers. The driver web page is: http://www.hp.com/cposupport/cspt/lj2200_spt/ (click on Downloads and Drivers) If you do not have internet access or a CD-ROM drive, install the HP LaserJet 2100 driver off of your Windows operating system, or contact HP Customer Care (Service and Support).
What other software is available to me? See Printer Software for descriptions of the optional printing system software available for installation. Note Check the ReadMe file provided on the HP LaserJet 2200 CD for additional software included and supported languages. The most recent drivers, additional drivers, and other software are available from the Internet and other sources. If you do not have access to the Internet, see HP Customer Care (Service and Support) to obtain the most recent software.
Control Panel Buttons Job Cancel Button Attention Light (red) Ready Light (green) Go Light (green) and Button Button Usage The printer has two buttons: JOB CANCEL and GO. Job Cancel Press JOB CANCEL to cancel a job the printer is currently printing. The control panel lights will cycle while the print job is cleared from both the printer and the computer, and then return to the ready state (Ready light on). This may take some time, depending on the size of the print job.
Printing with the Fast Infrared Port (Wireless Printing) The fast infrared (FIR) port is located on the lower right corner of the printer. This port is compliant with the specifications determined by the Infrared Data Association (IrDA). On the right side of the FIR port is a status light that indicates when the port is active. The FIR port transmits data at speeds of up to 4 MB per second. When the IR connection is established, the FIR status light comes on.
Wireless Printing Instructions 1. Make sure the printer is in ready state (Ready light on). 2. Align an IrDA-compliant computer within 1 meter (3 feet) of the FIR port. Ensure that the ports are facing each other with no more than a 15° angle to either the left and right or above and below. Send the print job from the computer. The FIR status light will turn on when the connection has been made.
Interface Ports The HP LaserJet 2200 printer includes two interface ports: an IEEE-1284B parallel port and a USB port. The HP LaserJet 2200dn and 2200dtn printers also include an HP JetDirect EIO print server card (J4169A) that includes a 10/100 Base-TX port. You can purchase an HP JetDirect EIO print server card for the other HP LaserJet 2200 series printer. See Accessories and Ordering Information, or contact your local HP dealer.
Accessories and Ordering Information The following list of accessories was current at the time of printing. Ordering information and availability of the accessories may change during the life of the printer. For the most current ordering information, go to http://www.hp.com/go/lj2200.
Accessories (continued) Option Description or Use Part Number Cable and Interface Accessories Enhanced I/O cards HP JetDirect print server multi-protocol EIO network cards: J3110A z HP JetDirect 600N Ethernet (10Base-T RJ-45 only) J3111A z HP JetDirect 600N Ethernet (10Base-T RJ-45, 10Base-2 BNC) z HP JetDirect 610N Fast Ethernet J4169A (10/100Base-TX RJ-45 only) HP JetDirect Connectivity card for: z USB, Serial, and LocalTalk J4135A Parallel cables (IEEE-1284) 2-meter (6-foot) 3-meter (9-foot) C295
Accessories (continued) Option Description or Use Part Number HP Multi-purpose Paper HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. M1120 HP LaserJet Paper Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. J1124 HP LaserJet Transparency Letter (8.5 by 11 in.
Accessories (continued) Option Description or Use Part Number Supplementary Documentation (continued) hp LaserJet 2200 series printers User Guide A printed copy of this user guide. hp LaserJet 2200 series An additional copy of the getting printers Getting Started Guide started guide.
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2 Printing Tasks Overview This chapter explains your printing options and gives common printing tasks: ENWW z Purchasing Paper and Other Media z Media Input Options z Loading Media into Tray 1 z Loading Media into Tray 2 or Optional 250-sheet Tray 3 z Loading Media into Optional 500-sheet Tray 3 z Media Output Options z Printing Tasks z Canceling a Print Job z Software Features Chapter 2 Printing Tasks 31
Purchasing Paper and Other Media HP LaserJet printers produce excellent print quality documents. You can print on a variety of print media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, overhead transparencies, and custom-sized media. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. To achieve the best possible print quality, use only high-quality, copier-grade paper.
Media Input Options The printer comes with two paper trays. By default, the printer draws first from Tray 1. If Tray 1 is empty, the printer draws from Tray 2 (or optional Tray 3 if it is installed). Tray 1 (pull-down) Tray 2 Optional Tray 3 (250 or 500-sheet Tray) Tray 1 Media Sizes Tray 1 adjusts for sizes from 76 by 127 mm (3 by 5 in.) to a legalsize sheet, 216 by 356 mm (8.5 by 14 in.).
Tray 2 and Optional 250-sheet Tray 3 Paper Sizes Tray 2 and optional 250-sheet Tray 3 have settings for the following paper sizes: z A4 z A5 z B5 (ISO and JIS) z Letter z Legal z Executive z 8.5 by 13 in. See Loading Media into Tray 2 or Optional 250-sheet Tray 3 to change the paper size. See Supported Sizes of Paper for specific dimensions. CAUTION Load only paper in Tray 2 or optional Tray 3.
Optional 500-sheet Tray 3 Paper Sizes The optional 500-sheet Tray 3 has settings for the following paper sizes: z A4 z Letter See Loading Media into Optional 500-sheet Tray 3 to change the paper size. See Supported Sizes of Paper for specific dimensions. CAUTION ENWW Load only paper in optional Tray 3. Other types of printable media, such as labels or transparencies, may jam if printed from optional Tray 3.
Loading Media into Tray 1 1 Tray 1 (multi-purpose) holds up to 100 sheets of paper or up to 10 envelopes. 1 Open Tray 1 by pulling the front cover down. 2 Slide out the plastic tray extender. If the media being loaded is longer than 229 mm (9 in.), also flip open the additional tray extender. 3 Slide the paper width guides slightly wider than the media. 4 Place media into the tray (shortedge in, print-side up).
Loading Media into Tray 2 or Optional 250-sheet Tray 3 1 2 1 Pull the desired tray out of the printer and remove any paper. 2 Move the side width guides outward to match the desired paper size. 3 On the rear paper length guide, press on the blue tab and adjust it so the pointer matches the desired paper size. Continued on the next page.
4 4 Add the media and make sure it is flat in the tray at all four corners. Keep the media below the height tabs on the paper length guide in the rear of the tray. 5 Push down on the metal paper lift plate to lock it in place. 6 Slide the tray back into the printer. 5 Note Whenever you remove a 250-sheet tray from the printer, always push down the metal paper lift plate before you put it back. The metal paper lift plate will release and lift the paper up when you push the tray into the printer.
Loading Media into Optional 500-sheet Tray 3 1 Note The Optional 500-sheet Tray 3 supports only A4 and letter-size paper. 1 Pull the tray out of the printer and remove any paper. 2 To adjust for letter-size paper, pull up on the rear stop, or to adjust for A4-size paper, push the rear paper stop down. 3 For letter-size paper, move the side width guides outward as far as possible, or for A4-size paper, move the side width guides inward as far as possible.
Media Output Options The printer comes with two output bins. The top output bin is used when the rear output bin is closed. The rear output bin is used when the rear output bin is open. Top output bin Rear output bin Note When Tray 1 and the rear output bin are used together, they provide a straight-through paper path for your print job.
Printing Tasks 1 Note Printing speeds may be automatically reduced when printing special-sized media. Printing on Envelopes 2 3 CAUTION Before you load envelopes in Tray 1, make sure they are undamaged and are not stuck together. Never use envelopes with clasps, snaps, windows, coated linings, self-stick adhesives, or other synthetic materials. For more information, see Media Specifications. 1 Open Tray 1 by pulling the front cover down.
4 5 4 Place the envelopes into the tray short-edge in, print-side up. The stamp end must enter the printer first. 5 Slide the width guides inward until they lightly touch the envelope stack without bending it. The envelopes should be centered between the paper guides and under the tabs on the paper width guides. Note If the envelope has a flap on the short edge, this edge must enter the printer first. You may experience some paper jams when using any media with a length less than 178 mm (7 in.).
Printing on Labels Note Only use labels recommended for laser printers. See Media Specifications for more details. z Print labels from Tray 1. z Load labels print-side up. z Use the rear output bin for labels. z Remove label sheets from the output bin as they are printed to prevent them from sticking together. Label Orientation (Print-side up, top in) CAUTION ENWW z Do not use labels that are separating from the backing sheet or are wrinkled or damaged in any way.
Printing on Transparencies Only use transparencies recommended for use in HP LaserJet printers, such as HP transparency film. For ordering information, see HP LaserJet Transparency. For transparency specifications, see Transparencies. z Print transparencies from Tray 1. z Use the top output bin to reduce curling (this is for transparencies only; for other media use the rear output bin to reduce curling).
Printing on Custom-Sized Media or Cardstock Postcards, 3 by 5 in. (index) cards, and other custom-sized media can be printed from Tray 1. The minimum media size is 76 by 127 mm (3 by 5 in.) and the maximum media size is 216 by 356 mm (8.5 by 14 in.). Note You may experience some paper jams when using any media with a length less than 178 mm (7 in.). This may be caused by paper that has been affected by environmental conditions.
Printing on Both Sides of Paper (Duplexing) The HP LaserJet 2200d, 2200dt, 2200dn, and 2200dtn printers can automatically print on both sides of paper. This is called duplexing or two-sided printing. (The HP LaserJet 2200 printer supports manual duplexing.) The duplexer supports letter, A4, 8.5 x 13, and legal paper sizes.
Manual Duplexing (Printing Both Sides of Paper) The duplexer prints the second side of paper first. Paper needs to be oriented as shown in the illustration below. Tray 1 All other trays z For Tray 1, load the first side facing down with the bottom, short edge toward the printer. z For all other trays, load the first side facing up with the top, short edge toward the printer. To print on both sides of paper, make the following selections in your software application or printer driver: 1.
Layout Options for Printing Both Sides of Paper The four print orientation options are shown below. These options are available when Print on Both Sides is selected from the Finishing tab in the printer driver. Note For non-Windows operating systems, this feature may be available through HP Web JetAdmin (see HP Web JetAdmin). 4. Flip Pages Sideways (long-edge portrait) 1. Flip Pages Up (long-edge landscape) 2. Flip Pages Sideways (short-edge landscape) 3. Flip Pages Up (short-edge portrait) 1.
Printing on Letterhead or Preprinted Forms Note This section describes letterhead or preprinted forms orientation for single-sided printing. For duplex (two-sided printing) orientation, see paper orientation for Printing on Both Sides of Paper (Duplexing). Tray 1 letterhead orientation: print-side up, top-edge toward the printer. Tray 2 or optional 250- or 500-sheet Tray 3 letterhead orientation: print-side down, top-edge toward you.
Note Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200° C or 392° F for 0.1 second).
Canceling a Print Job A print job can be stopped from a software application, a print queue, or the JOB CANCEL button. z If the printer has not started printing, first try to cancel the job within the software application that sent the print job. z If the print job is waiting in a print queue or print spooler such as the Printers group in Windows 95 or Print Monitor in Mac, delete the job there. z If the print job is already printing, press the printer JOB CANCEL button.
Software Features This section lists the common printing features that are controlled through the printer software. Note For non-Windows operating systems, some of these features are available through HP Web JetAdmin (see HP Web JetAdmin). Features in the Printer Driver Some printer drivers do not support all printer features.
Accessing the Driver Operating System Temporarily Change Settings (from a software application) Change Default Settings (across all applications) Click the Start button, point to Settings, and then click Printers. Right-click the printer icon, and choose Properties. Many of the features in NT 4.0 printer drivers are also located on the Document Defaults menu. Many of the features in Windows 2000 printer drivers are also located on the Printing Preferences menu. Windows 9x/NT 4.
Creating and Using Watermarks The Watermark options allow you to specify that text be placed “underneath” (in the background) of an existing document. For example, you may want to have large gray letters reading “draft” or “confidential” placed diagonally across the first page or all pages of a document. For Windows, access the Watermark options from the Effects tab in your printer driver. For Macintosh computers, access the Watermark options from the watermark/overlay drop-down menu in your printer driver.
Setting a Custom Paper Size Use the Custom Paper feature to print on paper sizes other than standard sizes. Access the Custom Paper feature from the Paper tab in your printer driver. For Macintosh computers, go to File Menu, select Page Setup, and from the Page Attributes drop down menu, select Custom Page Size. Click New to create a named custom page size. The new custom page will automatically be added to the Page Size menu in Page Setup.
Choosing Print Quality Settings If you need advanced print quality, you can choose custom settings. Access the print quality settings from the Finishing tab in your printer driver. Resolution Options: Note z Best Quality - ProRes 1200 for the best print quality. z Faster Printing - FastRes 1200, alternate resolution for complex graphics or faster output. z Custom - Allows you to specify print quality settings. Changing resolution may change the formatting of your text.
Printing on Different Paper for the First Page Printing on different paper for the first page of a print job is available only with the HP PCL 6 printer driver and the Macintosh LaserWriter driver. Access this feature from the Paper tab in your printer driver. For Macintosh computers, access this feature from the General options in your printer driver. Some applications may also have this feature. Check with the application’s help.
Features in the HP LaserJet Device Configuration and HP LaserJet Utility The HP LaserJet Device Configuration and the HP LaserJet Utility give you access to a variety of features. Note Settings in the printer driver and software application override printer settings made in the configuration utility. (Software application settings override printer driver settings.) Accessing the HP LaserJet Device Configuration or HP LaserJet Utility Windows 1. Select Start and then Programs. 2.
Language Click the down arrow, then select the language (for example; English, French, German) that you want used in device generated reports, such as the configuration report and the demo page. Tray Lock Tray Lock is a feature that allows you to “lock” a tray so that the only time the printer will draw from that tray is when it is specifically requested, or if a tray override was requested and all unlocked trays are empty. This is useful when you want to put special paper in a tray, such as letterhead.
Printing by Size of Paper Note For printing by type of paper, see Tray Lock. You can configure the printer to select paper by size (such as letter or A4), as opposed to source (a paper tray). If you frequently use several different sizes of paper, once trays are set up correctly using the HP LaserJet Device Configuration, you do not have to check which size is loaded in each tray before you print. To print by size of paper, do the following: 1. Be sure to adjust and load the trays correctly.
3 Printer Tips and Maintenance Overview This chapter provides suggestions for high-quality and economical printing. It also lists special maintenance tasks for the toner cartridge and the printer.
Managing the UltraPrecise Toner Cartridge HP Policy on Non-HP Toner Cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new, refilled, or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Toner Cartridge Storage Do not remove the toner cartridge from its package until you are ready to use it. The shelf life of a cartridge in an unopened package is approximately 2.5 years.
Redistributing the Toner 1 2 When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve print quality by redistributing the toner. The following procedure may allow you to finish the current print job before replacing the toner cartridge. 1 Open the top cover. 2 Remove the toner cartridge from the printer. WARNING! Avoid reaching too far into the printer.
4 4 Reinsert the toner cartridge into the printer and close the top cover. If the print remains light, install a new toner cartridge. (Follow the instructions provided with the new toner cartridge.
Cleaning the Printer To maintain print quality, follow the cleaning procedure on the following pages every time the toner cartridge is changed or whenever print quality problems occur. As much as possible, keep the printer free from dust and debris. CAUTION z Clean the outside of the printer with a lightly water-dampened cloth. z Clean the inside with a dry, lint-free cloth. Do not use ammonia-based cleaners on or around the printer.
Note For best results, use a transparency during this process. If a transparency is not available, use copier grade paper and not bond or rough paper. Note During the engine cleaning process, the printer pulls the transparency into the printer and then stops. This is not a jam. The transparency will be slowly stepped through the printer to complete the engine cleaning. To Start Engine Cleaning 1. Make sure the printer is turned on and in the ready state. Load a transparency in Tray 1. 2.
Internal Cleaning Procedure 1 2 3 Over time, particles of toner and paper will begin to accumulate inside the printer. This may cause print quality problems during printing. Cleaning the printer will eliminate or reduce these problems. WARNING! Before cleaning the printer, turn the printer off and unplug the power cable. 1 Open the top cover. 2 Remove the toner cartridge. CAUTION To prevent damage, do not expose the toner cartridge to light.
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4 Problem Solving Overview This chapter helps you troubleshoot printer problems in the following areas: ENWW z Troubleshooting Checklist z Troubleshooting General Printing Problems z Printing Special Pages z Clearing Paper Jams z Solving Print Quality Problems z Wireless Printing Problems z Troubleshooting Control Panel Messages z Secondary Light Patterns z Network Printing Problems z Common Windows Problems z Common Macintosh Problems z Troubleshooting PostScript (PS) Errors Cha
Troubleshooting Checklist If the printer is not responding properly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. Troubleshooting Checklist Make sure the printer Ready light is on. If no lights are on, check the power cord connections. Check the power switch. Check the power source by plugging into another outlet. If other lights are on, go to Troubleshooting Control Panel Messages or use the control panel simulator.
Troubleshooting Checklist (continued) Print a short document from a software application to verify the computer and printer are connected and are communicating correctly. If the page does not print, check the cable connection between the printer and computer. Make sure you are using the proper cable. Check the print queue or print spooler (print monitor in Mac) to see if the printer has been paused. Verify that you have installed the HP LaserJet 2200 series printer driver.
Troubleshooting General Printing Problems Troubleshooting General Printing Problems Symptom Possible Cause Printer selects media from the The tray selection in the wrong tray. software application may be incorrect. Solution For many software applications, the paper tray selection is found under the Page Setup menu within the application. Remove any media in other trays to make the printer select from the desired tray. For Macintosh, use the HP LaserJet Utility to change the priority of the tray.
Troubleshooting General Printing Problems (continued) Symptom Possible Cause Solution Print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print The maximum speed of 19 quality settings. If this problem pages-per-minute (letter-size occurs frequently, add memory paper, or 18 ppm with A4-size to the printer. paper) cannot be exceeded even when more memory is added. Printing speeds may be automatically reduced when printing special-sized media.
Troubleshooting General Printing Problems (continued) Symptom Possible Cause The printer prints, but the text The printer cable is loose or is wrong, garbled, or defective. incomplete. Solution Disconnect the printer cable and reconnect it. Try a print job you know works. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new cable.
Troubleshooting General Printing Problems (continued) Symptom Possible Cause Solution The printer does not respond The cable between the Disconnect and reconnect the when “print” is selected in the computer and the printer is not cable. software (continued). connected properly. . ENWW The printer cable is defective. If possible, attach the cable to another computer and print a job you know works. You may also try using a different cable. The wrong printer was selected in the software.
Troubleshooting General Printing Problems (continued) Symptom Possible Cause Solution The printer does not respond The printer is malfunctioning. when “print” is selected in the software (continued). Check the lights on the printer to determine if the printer is indicating an error. See Troubleshooting Control Panel Messages or use the control panel simulator. Paper curls when exiting the printer. Open the rear output bin to allow the paper to exit in a straight path through the printer.
Printing Special Pages There are special pages within the memory of the printer that will help you to diagnose and learn about problems with your printer. Note If your printer’s language was not automatically or correctly set during installation, and you do not have the HP LaserJet Device Configuration, you can set the language manually. Place the HP LaserJet 2200 CD in the CD-ROM drive and from a DOS prompt type: [copy x:\DOS\french.
Clearing Paper Jams Occasionally, paper can become jammed during a print job. Some of the causes include: z Paper trays loaded improperly or overfilled. z Tray 2 or optional Tray 3 is removed during a print job. z Top cover is opened during a print job. z Media that does not meet HP specifications is used. See Media Specifications. z Media that is outside of the supported size range is used. See Media Specifications. Find and remove the jammed paper using the instructions on the following pages.
1 Toner Cartridge Area 1 2 CAUTION Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.) 2 3 Open the top cover. Remove the toner cartridge. CAUTION To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Place a piece of paper over the top of the toner cartridge to shield it while it is out of the printer.
4 Note If the paper is too difficult to remove or has already entered the output area, remove the jam as described in Output Areas. 4 When the jammed paper has been removed, gently flip down the registration plate. Replace the toner cartridge and shut the top cover. Note If the toner cartridge is difficult to reinstall, make sure the registration plate has been flipped back down into position. If the Attention light does not go out, there is still jammed paper inside the printer.
1 2 Tray 2 or Optional Tray 3 Paper Feed Area Note If paper has entered the toner cartridge area, follow the instructions in Toner Cartridge Area. It is easier to remove paper from the toner cartridge area than the paper feed area. 1 Slide out Tray 2 to expose the jammed paper. 2 Remove any misfed paper by pulling it out by the visible edge. Make sure that all of the paper is aligned in the tray (see Loading Media into Tray 2 or Optional 250sheet Tray 3).
1 Output Areas CAUTION Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.) 2 1 Open the top cover and remove the toner cartridge. Open the rear output bin. Note It is necessary to open the top cover in order to release the rear output gearing for easy paper removal.
1 2 3 Duplexer Area 1 Slide out Tray 2 from the printer. 2 Pull the green lever on the left front of the printer to open the bottom of the duplexer. 3 Reach in and pull out the jammed paper. 4 Push the bottom of the duplexer back up until it clicks into place. 5 Slide Tray 2 back into the printer. Note To reset the printer and continue printing, open the top cover all the way and close it. If the Attention light does not go out, there is still jammed paper inside the printer.
Solving Print Quality Problems Print Quality Checklist General print quality problems can be solved by following the checklist below. z Check the printer driver to make sure you are using the best available print quality option (see Choosing Print Quality Settings). z Print using a different HP LaserJet 2200 printer driver. z Redistribute the toner in the toner cartridge (see Redistributing the Toner). z Clean the inside of the printer (see Cleaning the Printer).
Image Defect Examples The examples below depict letter-size paper that has passed through the printer short-edge first. The following pages list the typical cause and solution for each of these examples.
Light Print or Fade If a vertical white streak or faded area appears on the page: z The toner supply is low. You may be able to temporarily extend the toner cartridge life. See Redistributing the Toner. If this does not improve the print quality, install a new HP toner cartridge. z The paper may not meet HP’s paper specifications (for example, the paper is too moist or too rough). See Media Specifications. z If the whole page is light, the print density adjustment is too light or EconoMode may be on.
Vertical Lines If black or white vertical streaks appear on the page: z The photosensitive drum inside the toner cartridge has probably been scratched or is worn out. Install a new HP toner cartridge. Gray Background If the amount of background toner shading becomes unacceptable, the procedures described below may help to clear the condition: z Decrease the density setting through the HP LaserJet Device Configuration (Windows) or from the HP LaserJet Utility (Macintosh).
Vertical Repetitive Defects If marks repeatedly appear on the printed side of the page at even intervals: z The toner cartridge may be damaged. The circumference of the toner cartridge drum is 94 mm (3.7 in.). If a repetitive mark occurs every 94 mm (3.7 in.) on the page, install a new HP toner cartridge. z Internal parts may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Wrinkles or Creases z Make sure that paper is loaded properly. z Check the paper type and quality. See Media Specifications. z Open the rear door and try printing to the rear output bin. z Turn over the stack of paper in the tray or try rotating the paper 180° in the input tray. Toner Scatter Outline z If large amounts of toner have scattered around the characters, the paper may have high resistivity. (Small amounts of toner scatter is normal for laser printing.) Try a different paper type.
Wireless Printing Problems Wireless Printing Problems Symptom Possible Cause Solution The connection cannot be established or the transmission seems to be taking longer than usual. Computer is not IrDAcompliant. Make sure the computer you are using is IrDA-compliant; look for an IrDA symbol on the device or refer to the computer’s manual. IR Driver is not installed on your computer or Personal Digital Assistant (PDA).
Wireless Printing Problems (continued) Symptom Possible Cause Solution The connection cannot be established or the transmission seems to be taking longer than usual (continued). Bright lights are interfering with the signal. Make sure that no bright light is shining directly into either IR port.
Troubleshooting Control Panel Messages Printer status is indicated by light patterns on the control panel. The lights can be in any one of the following states: Off On Blinking See the following information to interpret control panel lights, or use the control panel simulator (see Control Panel Simulator). Basic Control Panel Messages The following control panel messages indicate various conditions of the printer in preparation for, or during, printing.
Processing The printer is receiving or processing data when the Ready (green) light is blinking. Pressing JOB CANCEL cancels the current job. One or two pages may print as the printer clears the print job. The printer will return to the ready state (Ready light on) after the job has been canceled. Control Panel Error Messages The following messages indicate that there is a printer error that needs attention.
Attention with the Ability to Continue The Attention (red) light is blinking and the GO (green) light is on. An error has occurred that has caused the printer to halt the current print job. There are three possible causes for the Attention with the Ability to Continue message: z Manual feed with pause Press GO to print from Tray 1 or from another tray if Tray 1 is empty. z Paper out (requested tray) Add paper to the requested tray to cause the printer to start the print job from that tray.
Accessory Error All of the lights are blinking in unison. An error has occurred with either the EIO port or the DIMM slots, that has caused the printer to halt the current print job. Pressing GO or JOB CANCEL has no effect. Press and hold GO and JOB CANCEL simultaneously to display a secondary light pattern that will indicate the error code corresponding to the current error condition. See Accessory Errors. Release both buttons to display the Accessory Error message.
Secondary Light Patterns Note You can also use the control panel simulator to understand printer messages. Continuable Attention Errors Type of Error Light Pattern Recommended Action Memory Overflow The printer memory is full. Press GO to resume printing. If you lose some data, try to free some printer memory by removing any unnecessary fonts, macros, or any data currently in printer memory. If you continue to lose data, you may need to add more printer memory.
Continuable Attention Errors (continued) Type of Error Light Pattern Recommended Action Bad Connection The cable between the printer and computer has a bad connection or the cable is of poor quality. Check the cable connections to see if they are secure. Make sure you are using a high-quality cable. Memory Configuration Error z z z z Personality/Job Related Error z z z ENWW Reprint the job. Turn the printer off. Press and hold the GO button.
Continuable Attention Errors (continued) Type of Error Buffer Flow Light Pattern Recommended Action z z The cable between the printer and computer has a bad connection or the cable is of poor quality. Check the cable connections to see if they are secure. Make sure you are using a high-quality cable. Contact your HP service representative. See HP Customer Care (Service and Support). General Continuable Error Contact your HP service representative. See HP Customer Care (Service and Support).
Continuable Attention Errors (continued) Type of Error ENWW Light Pattern Recommended Action IO Error The printer has experienced a temporary EIO error. Reset the printer by turning the printer off and back on again. Manual Feed Mode The printer is not configured for print job requirements. Press Go to print from the default paper tray.
Accessory Errors Type of Error Light Pattern Recommended Action EIO Port Error Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing. DIMM Slot 1 Error Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing. DIMM Slot 2 Error Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing.
Network Printing Problems Note ENWW It is recommended that you use the HP LaserJet 2200 CD to install and setup the printer on a network. z Print a self test/configuration page (see Self Test/Configuration Page). If an HP JetDirect EIO print server is installed, printing a Configuration page will also print a second page that will show the network settings and status. If these pages do not print in your language, see Printing Special Pages. Verify that all network settings are properly configured.
Common Windows Problems Common Windows Problems Symptom Possible Cause Error Message: “Error Writing to LPTx” in Windows 9x. Solution Make sure that there is paper in the tray. Make sure the cables are connected correctly, the printer is on, and the Ready light is on. Click on Start, Settings, Printers. Right click on the HP LaserJet 2200 driver and select Properties. Click on Details, Port Settings. Remove check from “Check Port State before Printing” box. Click OK. Click on Spool Settings.
Common Windows Problems (continued) Symptom Error Message: “General Protection Fault” “Exception OE” “Spool32” “Illegal Operation” (Continued) Possible Cause Solution Delete all temp files from the Temp sub-directory. You can determine the name of the directory by editing the AUTOEXEC.BAT file and looking for the statement “Set Temp =.” The name after this statement is the temp directory. It is usually C:\temp by default, but can be redefined. Refer to Microsoft Windows 3.x, 9x, 2000, NT 4.
Common Macintosh Problems Macintosh Problems Symptom Possible Cause Solution Problems in the Chooser Printer driver icon does not Software not installed appear in the Chooser. correctly. The LaserWriter driver should be present as a part of the Mac OS. Make sure that the LaserWriter driver is in the Extensions folder within the systems folder. If not, install the LaserWriter driver from your Mac OS CD. Make sure you are using a highquality cable. Make sure the printer is on the correct network.
Macintosh Problems (continued) Symptom Possible Cause Solution Make sure the printer has been chosen in the Chooser by printing a self-test. (Simultaneously press GO and JOB CANCEL.) Check the AppleTalk name of the printer displayed on the self-test page. Make sure AppleTalk is on. (The button next to Active is selected in the Chooser.) You may need to restart the computer to activate the change.
Macintosh Problems (continued) Symptom Possible Cause Solution An encapsulated PostScript (EPS) file does not print with the correct fonts. This problem occurs with some software applications. Try downloading the fonts contained in the EPS file to the printer before printing. Send the file in ASCII format instead of binary encoding. Your document is not printing with New York, Geneva, or Monaco fonts. Select Options in the Page Setup dialog box to deselect substituted fonts.
Macintosh Problems (continued) Symptom Possible Cause Solution The HP LaserJet USB This problem is caused by Software troubleshooting printer does not appear in either a software or z Check that your Macintosh supports USB. the Macintosh Chooser hardware component. after the driver is selected. z Verify if your Macintosh has Mac OS 8.1 or later. z Ensure that your Macintosh has the appropriate USB software from Apple.
Selecting an Alternate PostScript Printer Description (PPD) 1. Open the Chooser from the Apple menu. 2. Click the LaserWriter icon. 3. If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4. Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) 5. Click Setup... (This button may read Create for first-time setup.) 6. Click Select PPD.... 7.
Troubleshooting PostScript (PS) Errors The following situations are PS language specific and may occur when several printer languages are being used. Note To receive a printed or screen displayed message when PS errors occur, open the Print Options dialog box and click the desired selection next to the PS Errors section. You can also access this from the Print PS Errors check box in the HP LaserJet Device Configuration.
PS Errors (continued) Symptom Possible Cause Solution Limit Check Error Print job too complex. You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. VM Error Font Error Select unlimited downloadable fonts from printer driver. Range Check Font Error Select unlimited downloadable fonts from printer driver.
5 Service and Support Availability HP provides a variety of service and support options around the world. Availability of these programs will vary depending upon your location. HP Express Exchange 1. The customer contacts the local HP Customer Care Center listed in the product documentation. A technician troubleshoots the situation and determines whether the printer has actually failed. If so, the technician refers the customer to the HP Service Center. 2.
Guidelines for Repacking the Printer CAUTION z Remove and retain any DIMMs (dual in-line memory modules) installed in the printer. z Remove and retain any cables and optional accessories installed in the printer. Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMMs’ antistatic package, then touch bare metal on the printer. To remove the DIMMs see Installing Memory. z CAUTION Remove and retain the toner cartridge.
Service Information Form WHO IS RETURNING THE EQUIPMENT? Date: Person to contact: Phone: ( ) Alternate contact: Phone: ( ) Return shipping address: Special shipping instructions: WHAT IS BEING SENT? Model name: Model number: Serial number: Please attach any relevant printouts when returning equipment. DO NOT ship accessories (manuals, cleaning supplies, etc.) that are not required to complete the repair. WHAT NEEDS TO BE DONE? (Attach a separate sheet if necessary.) 1.
HP Maintenance Agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services vary by area. Check with your local HP dealer to determine the services available to you.
Hewlett-Packard Limited Warranty Statement HP PRODUCT DURATION OF WARRANTY HP LaserJet 2200d, 2200dt, 2200dn, 2200dtn, 2200 1 year, Return to Authorized Service Center 1. HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies, will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Limited Warranty for Toner Cartridge Life Note The warranty below applies to the toner cartridge that came with this printer. This warranty supersedes all previous warranties. (7/16/96) This HP Toner Cartridge is warranted to be free from defects in materials and workmanship for cartridge life until the HP toner is depleted. Your HP toner is depleted when your printer indicates a toner low message. HP will, at HP's option, either replace products which prove to be defective or refund your purchase price.
118 Chapter 5 Service and Support ENWW
A Specifications Printer Specifications HP LaserJet 2200 HP LaserJet 2200 with Optional Tray 3 with Optional Tray 3 HP LaserJet 2200 (250-sheet) (500-sheet) Height 255 mm (10.0 in.) 334 mm (13.2 in.) 395mm (15.6 in.) Width 405 mm (16.0 in.) 405 mm (16.0 in.) 405 mm (16.0 in.) Depth (body) 435 mm (17.1 in.) 435 mm (17.1 in.) 435 mm (17.1 in.) Weight (with toner cartridge) 14.0 kg (29.0 lbs) 17.1 kg (35.9 lbs) 18.7 kg (39.
WARNING! Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This may damage the printer and void the product warranty. Environmental Specifications Operating Printing Storage/Standby Temperature (printer and toner cartridge) 15° to 32.
FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental Product Stewardship Program Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone Production This product generates no appreciable ozone gas (O3).
Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. HP LaserJet Printing Supplies In many countries/regions, this product's printing supplies (for example, toner cartridge, drum, fuser) can be returned to HP through the HP Planet Partners Printing Supplies Environmental Program. An easy-to-use and free takeback program is available in over 25 countries/regions.
U.S. Returns For a more environmentally responsible return of used cartridges and consumables, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid, preaddressed UPS label that is supplied in the package. For more information in the U.S., call (1) (800) 340-2445 or visit the HP LaserJet Supplies website at http://www.ljsupplies.com/planetpartners/. Non-U.S.
Regulatory Statements Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 2200d, 2200dt, 2200dn, 2200dtn, 2200 Model Number: C7058A, C7059A, C7063A, C7061A, C4793A", C7065A**, C7064A Product Options: ALL conforms to the following Product Specifications: Safety: EMC: IEC 60950:1991+A1+A2+A3+A4 / EN 60950:1992
Laser Safety Statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
VCCI Statement (Japan) Korean EMI Statement ENWW Appendix A Specifications 127
Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 2200 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
B Media Specifications Overview This printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors affecting printer performance and output quality. Paper that does not meet the guidelines outlined in this manual can cause the following problems: Note z Poor print quality. z Increased paper jams.
Supported Sizes of Paper Tray 1 Dimensionsa Minimum Size (custom) 76 by 127 mm (3 by 5 in.) Maximum Size (custom) 216 by 356 mm (8.5 by 14 in.) Transparency Labelsc Weight Capacityb 60 to 163 g/m2 (16 to 43 lb) 100 sheets of 80 g/m2 (20 lb) paper Thickness: .10 to .14 mm (0.0039 to 0.0055 in.) 75 typical Same as minimum and maximum paper sizes Thickness: .10 to .14 mm listed above. (0.0039 to 0.0055 in.) Envelopes 50 typical Up to 90 g/m2 (16-24 lb) up to 10 a.
Tray 2 or Tray 3 Dimensionsa (250-sheet tray) Letter 216 by 279 mm (8.5 by 11 in.) A4 210 by 297 mm (8.3 by 11.7 in.) Executive 191 by 267 mm (7.3 by 10.5 in.) Legal 216 by 356 mm (8.5 by 14 in.) B5 (ISO) 176 by 250 mm (6.9 by 9.9 in.) B5 (JIS) 182 by 257 mm (7.2 by 10 in.) A5 148 by 210 mm (5.8 by 8.3 in.) 8.5 x 13 in. 216 by 330 mm (8.5 by 13 in.) Weight Capacityb 60 to 105 g/m2 (16 to 28 lb) 250 sheets of 80 g/m2 (20 lb) paper a. The printer supports a wide range of media sizes.
Automatic Duplexer Dimensionsa Letter 216 by 279 mm (8.5 by 11 in.) A4 210 by 297 mm (8.3 by 11.7 in.) Legal 216 by 356 mm (8.5 by 14 in.) 8.5 x 13 in. 216 by 330 mm (8.5 by 13 in.) Weight 60 to 105 g/m2 (16 to 28 lb Bond) a. The printer supports a wide range of media sizes. See Printing on Custom-Sized Media or Cardstock.
Guidelines for Using Paper For best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. The following problems with paper cause print quality deviations, jamming, or even damage to the printer.
Note Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200° C or 392° F for 0.1 second). Paper Specifications Category Specifications Acid Content 5.5 pH to 8.0 pH Caliper .094-.18 mm (3.0-7.
Printing and Paper Storage Environment Ideally, the printing and paper storage environment should be at or near room temperature, and not too dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room.
Envelopes Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: z Weight: The weight of the envelope paper should not exceed 105 g/m2 (24 lb) or jamming may occur. z Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.
Envelopes with Double Side Seams Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below. Correct Incorrect Envelopes with Adhesive Strips or Flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer.
Envelope Margins The following gives typical address margins for a commercial #10 or DL envelope. Note Type of Address Top Margin Left Margin Return address 15 mm (0.6 in.) 15 mm (0.6 in.) Delivery address 51 mm (2 in.) 89 mm (3.5 in.) For the best print quality, position margins no closer than 15 mm (0.6 in.) from the edges of the envelope. Avoid printing over the area where the envelope’s seams meet. Envelope Storage Proper storage of envelopes helps contribute to print quality.
Labels CAUTION To avoid damaging the printer, use only labels recommended for laser printers To prevent serious jams, always use Tray 1 to print labels and always use the rear output bin. Never print on the same sheet of labels more than once or print on a partial sheet of labels. Label Construction When selecting labels, consider the quality of each component: z Adhesives: The adhesive material should be stable at 200° C (392° F), the printer’s fusing temperature.
Transparencies Transparencies used in the printer must be able to withstand 200° C (392° F), the printer’s fusing temperature. CAUTION To avoid damaging the printer, use only transparencies recommended for use in HP LaserJet printers, such as HP-brand transparencies. (For ordering information, see HP LaserJet Transparency.) For more information, see Printing on Transparencies. Note In the printer driver select Optimize for: and choose transparencies in the drop-down box (see Optimizing for Media Types).
C Printer Memory and Expansion Overview ENWW z Printer Memory z Installing Memory z Checking Memory Installation z Installing an HP JetDirect EIO Card Appendix C Printer Memory and Expansion 141
Printer Memory The printer has two dual in-line memory module (DIMM) slots for upgrading with: z More printer memory. DIMMs are available in 4, 8, 16, and 32 MB for a maximum of 72 MB. z DIMM-based accessory fonts, macros, and patterns. z Other DIMM-based printer languages and printer options. For ordering information, see Accessories and Ordering Information. Note Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with the printer.
Installing Memory 1 2 3 CAUTION Static electricity can damage dual in-line memory modules (DIMMs). When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMMs’ antistatic package, then touch bare metal on the printer. If you have not already done so, print a self test/configuration page to find out how much memory is installed in the printer before adding more memory. See Self Test/Configuration Page.
6 7 6 Remove the DIMM from the antistatic package. 7 Holding the DIMM by the edges (as shown in the illustration), align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.) Note For best results use DIMM slots in 1-2 order. 8 8 Press the DIMM straight into the slot (press firmly). Make sure the locks on each side of the DIMM snap inward into place. (To remove a DIMM, the locks must be released.
Checking Memory Installation To verify that DIMMs are installed correctly: 1. Turn the printer on. Check that the printer control panel displays the Ready light after the printer has gone through the startup sequence. If an error message appears, a DIMM may have been incorrectly installed. See Troubleshooting Control Panel Messages. 2. Print a self test/configuration page by pressing GO and JOB CANCEL simultaneously. 3.
Installing an HP JetDirect EIO Card 1 1 Turn the printer off, and disconnect the power cord. 2 Open the interface cable door by pressing on the release tabs and swinging the door outward. Disconnect all interface cables. 3 Locate the EIO slot. Firmly insert the HP JetDirect EIO card into the EIO slot. Twist in the retaining screws. 4 Attach the appropriate network cable to the EIO card. 5 Reinstall the interface cable(s) and the power cord. Reinstall the interface cable door. Turn the printer on.
D Printer Commands Overview Most software applications do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. PCL PCL printer commands tell the printer which tasks to perform or which fonts to use. This appendix provides a quick reference for users who are already familiar with PCL command structure. The PCL 5e printer commands are backward-compatible with previous versions of PCL.
PJL HP's Printer Job Language (PJL) provides control above PCL and other printer languages. The four major functions provided by PJL are: z printer language switching z job separation z printer configuration z status readback from the printer PJL commands may be used to change printer default settings. Note The table at the end of this appendix contains commonly used PCL 5e commands.
Understanding PCL Printer Command Syntax Before using printer commands, compare these characters: Lowercase l: l Uppercase O: O Number one: 1 Number 0: 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands.
Combining Escape Sequences Escape sequences may be combined into one escape sequence string. There are three important rules to follow when combining code: 1. For each escape sequence, the first two characters after the ? character must be the same. 2. When combining escape sequences, change the uppercase (termination) character in each individual escape sequence to lowercase. 3. The final character of the combined escape sequence must be uppercase.
Selecting PCL Fonts PCL printer commands for selecting fonts can be found on the PCL Font List which can be printed from the HP LaserJet Device Configuration (Windows) or the HP LaserJet utility (Macintosh). A sample section is shown below. Notice the two variable boxes for symbol set and point size: These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set.
Common PCL Printer Commands (continued) Function Command Options (#) Page Control Commands Paper Source ?&l #H 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 7 = auto select Paper Size ?&l #A 1 = Executive 2 = Letter 3 = Legal 4 = A5 5 = A4 6 = B5-JIS 8 = 8.
Common PCL Printer Commands (continued) Function Command Options (#) Vertical Motion Index ?&l #C 1/48-inch increments (compresses print vertically) Line Spacing ?&l #D # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) Perforation Skip ?&l #L 0 = disable 1 = enable Vertical Position (Rows) ?&a#R # = row number Vertical Position (Dots) ?*p#Y # = dot number (300 dots = 1 inch) Cursor Positioning Vertical Position (Decipoints) ?&a#V # = decipoint number (720 decipoints = 1 inch) Horizon
Common PCL Printer Commands (continued) Function Command Options (#) Language Selection Enter PCL Mode ?%#A 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position Enter HP-GL/2 Mode ?%#B 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position Symbol Sets ?(# 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.
Common PCL Printer Commands (continued) Function Command Options (#) Primary Stroke Wt. ?(s#B 0 = medium (book or text) 1 = semi bold 3 = bold 4 = extra bold Typefacea ?(s#T Print a PCL font list to view the command for each internal font. a. The preferred method is to use the primary pitch command.
156 Appendix D Printer Commands ENWW
Index Numerics 2-sided printing (duplexing) 46 3x5 cards printing 45 A accessing the printer driver 52 accessories 26 ordering 26– 28 acoustic emissions 120 additional drivers, obtaining 5 automatic duplexing 46 B background shading on page 87 basics, printer 1– 25 built-in duplexer 46 buttons 22 buying paper 32 C canceling a print job 51 cardstock 45 characters improperly formed 88 checking memory installation 145 choosing driver 12 cleaners using on printer 65 cleaning engine 65 exterior 65 cleaning pr
L P label orientation 43 labels specifications 139 language switching 4 languages switching 12 Laser Writer driver 15 LaserJet Utility 15 latest drivers, obtaining 5 letterhead printing on 49 light locations 22 locking control panel 15 paper 129 3x5 cards 45 custom sized 45 guidelines 133 loading 36– 39 postcards 45 purchasing 32 size specifications 130 paper handling accessories ordering 27 paper handling features 3 paper jam areas 78 causes 78 duplexer area 83 output areas 82 paper feed areas 81 toner
R T redistributing toner 63 renaming the printer 108 repacking the printer 112 technical support iii toner cartridge 62 ordering 26 recycling 62 warranty 117 toner smearing on page 87 transfer roller 65 transparencies printing on 44 specifications 140 Tray 1 capacity 36 loading 36 media sizes and types 33, 130 opening 36 Tray 2 media sizes 34, 35, 131 Tray 3 (250-sheet tray) media sizes 131 Tray 3 (500-sheet tray) media sizes 131 tray locking 59 tray, optional media sizes 131 troubleshooting control pane
160 Index ENWW
6.5" x 9" BACK COVER 6.
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