User Guide

208 Chapter 6 - Troubleshooting EN
To use the firmware recovery DIMM
1 Order a firmware recovery DIMM (RDIMM) from HP. Retain the
return mailer.
2 Open the left side door and install the DIMM.
Figure 101. Using the firmware recovery DIMM
3
Plug in the product. The recovery DIMM takes a few minutes to
automatically restore both blocks of firmware code. Wait until you
see the message Complete in the display.
4 Unplug or turn off the product and remove the recovery DIMM.
5 Restore power to the product. It should start up normally.
6 Return the recovery DIMM in the provided packaging to HP.
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