User Guide

212 Chapter 6 - Troubleshooting EN
225 The remote machine has attempted to
initiate a remote diagnostic session with
this machine, even though remote
diagnostic access is locally disabled.
Enable the remote diagnostics capability
on the local machine.
226 The remote machine has attempted to
initiate a remote diagnostic session with
this machine, but the remote diagnostic
versions supported by the two machines
are incompatible.
None. Remote diagnostics cannot occur
between machines with incompatible
remote versions.
227 The remote machine has attempted to
initiate a fax session at a speed and
modulation that is not supported by the
local machine.
Reconfigure the local machine to receive
at a slower speed.
228 The remote machine has attempted to
initiate a poll transmission from the local
machine even though the local machine
is not configured for poll transmission.
1 Confirm that polling by the remote
user is desired. It is possible that
the remote user has inadvertently
attempted to poll. If this is the case,
reattempt a normal transmission
from the remote machine.
2 If polling by the remote user was
desired, confirm that the local
machine was correctly configured
for poll transmission.
229 The remote machine has attempted to
initiate a secure poll transmission from
the local machine but has not provided a
valid password.
If the remote user is the desired recipient
for the polled document, confirm that the
remote user has the correct password
and that the local machine is configured
with the same password.
230 The remote machine has attempted to
initiate an operation that requires error
correction but has not selected error
correction for the session.
Enable ECM on both the local machine
and the remote machine.
231 The remote machine has attempted to
initiate a transmission to the local
machine even though the capability to
receive is disabled at the local machine.
Ensure that the local machine is capable
of receiving a document. Check that
paper is correctly loaded, paper is not
jammed within the machine, and any
other system abnormalities have been
cleared.
232
233
234
235 (ECM error)
236 (ECM error)
237
A communication failure has occurred
between the two machines.
-Or-
The user at the remote machine may
have pressed
cancel.
-Or-
The power at the remote machine has
been interrupted, or deliberately turned
off, causing the fax session to be
interrupted.
1 Re-attempt the fax reception at a
different time when telephone line
conditions have improved.
2 If the error persists, and error
correction is in use for the fax
session, disable ECM.
Table 22. Fax receive error codes (continued)
Error code Error definition Solution