User Guide

220 Chapter 6 - Troubleshooting EN
390 The local machine has originated a fax
session using error correction (either
V.34 or V.17). Transmission of an image
has been abandoned after a timeout
when no data has become ready for
transmission. This is most likely caused
by a low-memory condition, although it
could be caused by other internal
problems that cause generation of data
for transmission to stall.
Reattempt the transmission after making
sure documents stored in memory are
printed, and the unit has paper ready for
printing. If the problem persists,
reinitialize permanent storage.
391 The local machine has originated a fax
session without error correction (not
V.34). Transmission of an image has
been abandoned after a timeout when no
data has become ready for transmission.
This is most likely caused by a low
memory condition although it could be
caused by other internal problems that
cause generation of data for
transmission to stall.
Reattempt the transmission after making
sure documents stored in memory are
printed, and the unit has paper ready for
printing. If the problem persists,
reinitialize permanent storage.
392 The local machine has answered a fax
session and completed the initial V.34
handshake but has been unable to
detect any T30 frames. This failure is
either compatibility problems with certain
machines or is caused by line conditions.
1 Reattempt the fax reception at a
different time when telephone line
conditions have improved.
2 Disable V.34 on the local machine
and attempt the reception using the
V.17 mode.
393 The local machine has failed to complete
phase 3 of the initial V.34 handshake
after answering a fax session. This is
usually caused by poor line conditions
although it may be a compatibility issue
with certain machines and/or line
conditions.
1 Reattempt the fax reception at a
different time when telephone line
conditions have improved.
2 Disable V.34 on the local machine
and attempt the reception using the
V.17 mode.
394 The local machine has failed to
successfully negotiate the initial V.8
handshake with the remote machine
after answering a fax session. Typically,
this will occur when the calling machine
is not fax-capable. It may also be a
compatibility issue with certain machines
and/or line conditions.
1 Reattempt the fax reception at a
different time when telephone line
conditions have improved.
2 Disable V.34 on the local machine
and attempt the reception using the
V.17 mode.
395 An unexpected T.30 frame has been
received between pages during a multi-
page V.34 reception. This is almost
certainly a compatibility problem with the
remote machine and may be caused by
an error with the implementation of the
remote machine.
1 Reattempt the fax reception. If
transmission errors are not
encountered because line
conditions have improved then this
error will probably be avoided.
2 Disable V.34 on the local machine
and attempt the reception using the
V.17 mode.
Table 23. Fax send error codes (continued)
Error code Error condition Solution