User Guide

EN Control panel error messages 43
No Dial Tone.
The product could not detect a
dial tone.
Unplug the telephone cord from
both the product and the wall and
replug the cord.
Unplug the product telephone
cord from the wall, plug in a
telephone, and try making a call.
Plug the product phone cord into
a jack for another phone line.
See “Changing the detect dial
tone setting” in the User Guide
on the product CD. Also see
chapter 6, “Troubleshooting.”
No Document Sent
The fax forwarding setting is on
and the product was
unsuccessful at receiving a fax
because of low memory or some
other reason. The product
deleted the partially received fax
data and did not attempt to
forward it.
Print the faxes in memory and
have the sender resend the
missing page(s) of the document.
No Fax Answer.
Canceled Send
Attempts to redial a fax number
failed or the “Redial on no
answer” option was turned off.
Call the recipient to ensure that
the fax machine is on and ready.
Check that you are dialing the
correct fax number. Check that
the redial option is enabled.
Unplug the telephone cord from
both the product and the wall and
replug the cord. Unplug the
product telephone cord from the
wall, plug in a telephone, and try
making a call. Plug the product
phone cord into a jack for another
phone line. See chapter 6,
“Troubleshooting.”
No Fax Answer.
Redial Pending
You tried to send a fax, but the
receiving fax line did not answer.
The product attempts to redial
after a few minutes.
Allow the product to retry sending
the fax.
Call the recipient to ensure that
the fax machine is on and ready.
Check that you are dialing the
correct fax number.
Check that the redial on no
answer option is enabled.
Unplug the product telephone
cord from the wall, plug in a
telephone, and try making a call.
Plug the product phone cord into
a jack for another phone line.
See chapter 6,
“Troubleshooting.”
Table 10. Control panel error messages (continued)
Message Cause Solution