User Guide
46 Chapter 2 - Operation EN
Guidelines for using media
Paper and Transparencies
Paper must be of good quality and free of cuts, nicks, tears, spots,
loose particles, dust, wrinkles, holes, and curled or bent edges.
Check the label on the paper package for details about the type of
paper (such as bond or recycled).
Some paper causes print quality problems, jamming, or damage to
the printer.
Note Do not use letterhead that is printed with low-temperature inks,
such as those used in some types of thermography, raised
letterhead, or colored paper or preprinted forms that use inks
incompatible with the printer temperature (200° C or 392° F for
0.1 second).
Transparencies must be able to withstand 200° C (392° F), the
printer’s maximum temperature.
Common media problems table
Symptom Problem with paper Solution
Poor print quality or toner
adhesion, or problems with
feeding.
Too moist, too rough, too
smooth, or embossed.
Faulty paper lot.
Try another kind of paper
between 100 and 250
Sheffield and 4 to 6%
moisture content.
Dropouts, jamming, or curl. Stored improperly. Store paper flat in its
moisture-proof wrapping.
Increased gray background
shading.
Might be too heavy. Use lighter paper.
Excessive curl, or problems
with feeding.
Too moist, wrong grain
direction, or short-grain
construction.
Use long-grain paper.
Print using the straight-
through output path.
Jamming, or damage to
printer.
Cutouts or perforations. Do not use paper with cutouts
or perforations.
Problems with feeding. Ragged edges. Use good quality paper.