hp LaserJet 3300mfp use
hp LaserJet 3300mfp user guide
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Contents 1 Getting to know your product Identifying your product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP LaserJet 3300mfp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP LaserJet 3300se mfp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP LaserJet 3310mfp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To change the ring volume of the fax product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To change the control panel key press volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing settings from your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To change default settings across all applications (Windows) . . . . . . . . . . . . . . . . . . . . To change default settings across all applications (Macintosh) . . . . . .
To change the default copy collation setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the number of copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To change the number of copies for the current job . . . . . . . . . . . . . . . . . . . . . . . . . . . . To change the default number of copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using HP LaserJet Copier software . . . . . . . . . . . .
Loading originals to fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To load fax documents into the ADF input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To send a fax to one recipient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing how the product answers incoming faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 To set the answer mode to automatic or manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Changing rings-to-answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 To set the number of rings-to-answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Changing answer ring patterns . . . . . .
Using the embedded web server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compatible web browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To start the embedded web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using HP Web JetAdmin . . . . . . .
HP policy on non-HP print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To install a print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print cartridge life expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recycling print cartridges . . .
Blank pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Too light or dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unwanted lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Black dots or streaks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Faxes are transmitting or being received very slowly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Are you sending or receiving a very complex fax? . . . . . . . . . . . . . . . . . . . . . . . . . . . . Does the receiving fax machine have a slow modem speed? . . . . . . . . . . . . . . . . . . . Is the resolution at which the fax was sent or received very high? . . . . . . . . . . . . . . . . Is there a poor phone line connection? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Japan VCCI Class B regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP LaserJet 3330 fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP LaserJet 3330 product fax specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FCC Part 68 Requirements (US) . . . . . . .
1 Getting to know your product Use these topics to acquaint yourself with your new HP LaserJet 3300 series product: EN ● Identifying your product ● Identifying your product’s hardware components ● Identifying your product’s control panel components ● Identifying HP Jetdirect 310x print server components ● Identifying your product’s software components 13
Identifying your product Use these topics to learn about your product’s features and to make sure your package contents are complete: ● HP LaserJet 3300mfp ● HP LaserJet 3300se mfp ● HP LaserJet 3310mfp ● HP LaserJet 3320mfp ● HP LaserJet 3320n mfp ● HP LaserJet 3330mfp HP LaserJet 3300mfp The HP LaserJet 3300mfp prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, 32 MB of RAM, a dual in-line memory module (DIMM) slot for adding fonts and memory,
HP LaserJet 3300se mfp The HP LaserJet 3300se mfp prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, 32 MB of RAM,, a dual in-line memory module (DIMM) slot for adding fonts and memory, a USB 1.1 certified port, an IEEE 1284-B parallel port, and specialized software. This product is available only in the U.S.
HP LaserJet 3310mfp The HP LaserJet 3310mfp is a copier-centric product that prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, a 50-page automatic document feeder (ADF), 32 MB of RAM, a dual in-line memory module (DIMM) slot for adding fonts and memory, a USB 1.1 certified port, and an IEEE 1284-B parallel port. The HP LaserJet 3310 product has no control panel scan buttons.
HP LaserJet 3320mfp The HP LaserJet 3320mfp is a copier-centric product that prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, a 50-page automatic document feeder (ADF), 32 MB of RAM, a dual in-line memory module (DIMM) slot for adding fonts and memory, a USB 1.1 certified port, and an IEEE 1284-B parallel port.
HP LaserJet 3320n mfp The HP LaserJet 3320n mfp is a copier-centric product that prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, a 50-page automatic document feeder (ADF), 32 MB of RAM, a dual in-line memory module (DIMM) slot for adding fonts and memory, Ia USB 1.1 certified port, and an IEEE 1284-B parallel port.
HP LaserJet 3330mfp The HP LaserJet 3330mfp is a copier-centric product that prints and copies up to 15 pages per minute (ppm) and comes standard with a flatbed copier/scanner, a 50-page automatic document feeder (ADF), 32 MB of RAM, a dual in-line memory module (DIMM) slot for adding fonts and memory, a USB 1.1 certified port, and an IEEE 1284-B parallel port. The 3330 also includes full-functionality fax capabilities with V.34 fax, including phone book, fax polling, and delayed fax features.
Identifying your product’s hardware components HP LaserJet 3300 series hardware components 3 3 6 1 2 13 9 5 4 1 Printer control panel 2 Print cartridge door 3 ADF input tray 4 Media input tray 5 Priority input tray 6 Flatbed scanner lid 7 Left side panel 8 Left side panel latch 9 USB port 12 11 7 8 10 10 Parallel port 11 Power receptacle 12 Power switch (220V product) 13 Straight-through output door 20 1 Getting to know your product EN
Identifying your product’s control panel components Choose a section of the HP LaserJet 3300 control panel to display. 1 Fax controls 2 Alphanumeric buttons 3 Menu and cancel controls 4 Copy, scan, and start controls Fax controls Use the fax controls to send and receive faxes and to change commonly used fax settings. Fax capability is available on the HP LaserJet 3330 product only. See Faxing for instructions on using the fax controls.
Alphanumeric buttons If you have a fax model, use the alphanumeric buttons to enter data into the product’s display screen and dial phone numbers for faxing. For information on using alphanumeric key characters see Using dialing characters. Note Keypad buttons are numeric on non-fax models. Menu and cancel controls Use these controls to choose menu options, determine the product’s status, and cancel the current job.
Copy, scan, and start controls Use these controls to change commonly used default settings, to start scanning, and to start copying. For instructions on copying, see Copying. For instructions on scanning, see Scanning. Identifying HP Jetdirect 310x print server components If you purchased an HP LaserJet 3320n model, an HP Jetdirect 310x print server was included with it. The graphic below points out the main features of the print server.
Identifying your product’s software components Note Software components installed depend on OS, installation type, and the HP LaserJet 3300.
2 Getting started Use this information to perform basic assembly and installation tasks for your HP LaserJet 3300 series product: EN ● Finding a location for your product ● Connecting a printer cable to your product ● Installing a print cartridge ● Installing and loading the media input trays ● Installing the ADF input tray ● Connecting the power cord ● Loading originals to copy or scan ● Verifying your work 25
Finding a location for your product Install the product in a location that meets the following requirements: ● Situate the product on a sturdy, level surface out of direct sunlight and away from dust, open flames, and ammonia fumes. ● Make sure the environment is well ventilated, free from abrupt temperature or humidity changes, and within the following limits: • Temperature: 15 to 32.5° C (59 to 90.
Connecting a printer cable to your product To connect a printer cable to your product, use the following steps: 1 Note Windows 95 and Windows NT 4.0 do not support USB cable connections with the printer. Macintosh computers do not support parallel cable connections. 2 3 1 2 1 Open the print cartridge door by pulling the sides of the door forward as shown. 2 Open the product’s left side panel by pressing the release latch.
Installing a print cartridge 1 To install a print cartridge, use the following steps: CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. 1 Make sure the print cartridge door is open. 2 Remove the print cartridge from its packaging, and locate the sealing tape at the end of the cartridge. 3 To remove the sealing tape from the cartridge, grasp the tape and pull it straight out from the cartridge. Avoid touching any black toner on the tape.
Installing and loading the media input trays 1 3 To install and load the media input tray and the priority input tray, use the following steps: 1 Slide the trays in and down at an angle until they fit securely. Remove the tape connecting the two trays. 2 Remove the priority input tray. 3 Push in the guides past the normal paper size mark. 4 Roll the paper and place it in the tray. 5 Push down on the paper so it lies flat in the tray. 6 Push in the bottom guide so it is snug.
Installing the ADF input tray If your HP LaserJet 3300 series product comes with an ADF, or if you purchased the HP LaserJet 3300 series ADF accessory, use the following instructions to install the ADF input tray: 1 Align the two tabs on the input tray with the two grooves in the ADF lid. 2 Slide the tray into the grooves as shown until the tray snaps into place. Connecting the power cord To connect your product to a power source, use the following steps.
Loading originals to copy or scan Use these instructions to load originals into your HP LaserJet 3300 series product for copying or scanning. For the best quality scans and copies, use the flatbed scanner. See Selecting media for the ADF for guidelines on choosing original documents for scanning and copying. If you purchased an HP LaserJet 3300 product and want to purchase an ADF, see Ordering HP parts and accessories for more information.
To load originals into the ADF input tray Note ADF capacity is up to 50 sheets of 75 g/m2 (20-pound) media (depending on the thickness of the media), or until the ADF input tray is full. The minimum size for media in the ADF is 127 x 127 mm (5 x 5 inches). For smaller sizes use the flatbed scanner. The maximum size for media in the ADF is 215.9 mm wide by 381 mm long (8.5 x 15 inches). 1 Make sure the flatbed scanner is free of media.
Verifying your work After setting up the product, verify your work by testing your HP LaserJet 3300 product’s printing and copying functions. To self-test the printer To test the printer, use the following steps: 1 On the product’s control panel, press menu/enter. 2 Use the < and > buttons to select Reports and press menu/enter. 3 Use the < and > buttons to select Config Report and press menu/enter.
To self-test the copier using the flatbed scanner If your product does not have an ADF input tray, you can still test the copier by placing the configuration page on the flatbed scanner. 1 Place the configuration page face down on the flatbed scanner with the top left corner of the document located in the lower right corner of the glass. 2 Gently close the lid. 3 On the product’s control panel, press start/copy.
3 Changing your product’s general default settings Use these topics to learn about your HP LaserJet 3300 series product’s general default settings, how to check them, how to change them from the control panel, and how to access them using the product software.
HP LaserJet 3300 series product settings Using the product software is often the easiest method to adjust your product settings. The instructions in this section show how to access the device settings from both the control panel and the product software. CAUTION When changing certain settings in a network environment, you are changing settings for all users. Printing a configuration page You can see what product settings are currently selected by printing a configuration page.
Changing the display panel language Use this procedure to have the control panel display messages and reports in a language other than the default for your country/region. To change the display panel language 1 Press menu/enter. 2 Use the < and > buttons to select Common Settings and press menu/enter. 3 Use the < and > buttons to select Language and press menu/enter. 4 Use the < and > buttons to select the language you want. 5 Press menu/enter to save your selection.
Note 3 Use the < and > buttons to select Volume Settings and press menu/enter. 4 Press menu/enter to select Alarm Volume. 5 Use the < and > buttons to select Off, Soft, Medium, or Loud. 6 Press menu/enter to save your selection. The default set at the factory for the alarm volume is Soft. To change the volume for the fax product Note 1 Press Volume. 2 Press the < or > button to select Off, Soft, Medium, or Loud. 3 Press menu/enter to save your selection.
Use one of the following methods to change your printer settings: ● To change default settings across all applications (Windows) ● To change default settings across all applications (Macintosh) ● To temporarily change settings from a software application (Windows) ● To temporarily change settings from a software application (Macintosh) You can also change printer settings from the product software. For instructions on using the product software, see the product software Help.
40 3 Changing your product’s general default settings EN
4 Printing Use these instructions to perform printing tasks with your HP LaserJet 3300 series product: EN ● Printing with manual feed ● Stopping or canceling a print job ● Printer drivers ● Understanding print quality settings ● Optimizing print quality for media types ● Printing envelopes ● Printing transparencies and labels ● Printing letterhead or preprinted forms ● Printing custom-sized media or card stock ● Printing on both sides of the media (manual duplexing) ● Printing multi
Printing with manual feed You can use manual feed when printing mixed media, for example, an envelope, then a letter, then an envelope, and so on. Load an envelope in the priority input tray and load letterhead in the main input tray. To print using manual feed 1 Access the printer setup from your software application, and select Manual Feed from the Source Tray drop-down list. (For instructions on accessing the printer setup from your computer, see Changing settings from your computer.
You can change the settings in the printer properties to accommodate the types of jobs you are printing. The following settings are available depending on the printer driver you are using: Note ● Best Quality (ProRes 1200): This prints at 1200 dpi (dots per inch) and provides the best print quality. ● Faster Printing (FastRes 1200): The resolution is rendered differently so that the job can print faster. This is the default setting.
Optimizing print quality for media types Media type settings control the temperature of your printer’s fuser. You can change the settings for the media that you are using to optimize the print quality.
Printing envelopes Use one of the following methods to print envelopes: ● To print one envelope ● To print multiple envelopes To print one envelope 1 Only use envelopes that are recommended for laser printers. See Product media specifications for more information. Note Use the priority input tray for printing one envelope. Use the main input tray for printing multiple envelopes. 2 1 To prevent the envelopes from curling as they print, open the straight-through output door.
To print multiple envelopes 1 Only use envelopes that are recommended for laser printers. See Product media specifications for more information. Note Use the priority input tray for printing one envelope. Use the main input tray for printing multiple envelopes. 2 3 1 To prevent the envelopes from curling as they print, open the straight-through output door. 2 Before loading the envelopes, slide the media guides outward to slightly wider than the envelopes.
Printing transparencies and labels Only use transparencies and labels that are recommended for use in laser printers, such as HP transparency film and laser quality labels. See Product media specifications for more information. CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels. Do not run labels through the product more than once. The adhesive may damage the product.
Printing letterhead or preprinted forms Only use letterhead or preprinted forms that are recommended for use in laser printers, such as HP laser quality letterhead and preprinted forms. See Product media specifications for more information. Use these instructions to print documents on letterhead or preprinted forms. To print letterhead or preprinted forms Note 48 4 Printing 1 Load the paper with the top forward and the side to be printed facing up. Adjust the media guides to fit the width of the paper.
Printing custom-sized media or card stock HP LaserJet 3300 series products can print on custom-sized media or card stock between 76 by 127 mm. (3 by 5 inches) and 216 by 356 mm. (8.5 by 14 inches). Depending on the media, you can print up to 10 sheets from the priority input tray. Use the main input tray for more than 10 sheets. Note Make sure that the sheets are not stuck together before you load them. To print custom-sized media or card stock 1 Open the straight-through output door.
To duplex manually on lightweight media 1 3 1 Make sure that the straight-through output door is closed. 2 Access the printer properties (for instructions, see Changing settings from your computer). On the Finishing tab, click Print on Both Sides, select the Flip Pages Up check box, and click OK. Print the document. 3 After side one has printed, remove the remaining paper from the input tray, and set it aside until after you finish your manual duplexing job.
To duplex manually on heavy media or card stock (straight-through output path) 1 2 For heavy media, such as card stock, use the straight-through output path. 1 Load the media, and open the straight-through output door on the back of the product. 2 Access the printer properties. See Changing settings from your computer for instructions. On the Finishing tab, click Print on Both Sides, select the Straight Paper Path check box, and click OK. Print the document.
Printing multiple pages on a single sheet of media You can select the number of pages that you want to print on a single sheet of media. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed. You can specify up to nine pages per sheet of media for Macintosh, or up to 16 for Windows. To print multiple pages on a single sheet (Windows) 1 From your software application, access the printer properties.
Printing booklets You can print booklets on letter, legal, executive, or A4 paper. This function is available for Windows users only. To print booklets 1 3 1 Load the paper, and make sure that the straight-through output door is closed. 2 Access the printer properties. See Changing settings from your computer for instructions. On the Finishing tab, select Print on Both Sides, and select Letter (Left Binding) or Letter (Right Binding) in the Booklet drop-down menu. Print the booklet.
Printing watermarks You can use the watermark option to print text “underneath” (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document. To access the watermark feature 54 4 Printing 1 From your software application, access the printer properties. See Changing settings from your computer for instructions.
5 Copying Use these instructions to perform copying tasks with your HP LaserJet 3300 product: EN ● Starting a copy job ● Canceling a copy job ● Adjusting copy quality for the current job ● Adjusting the default copy quality ● Adjusting the lighter/darker (contrast) setting for the current job ● Adjusting the default lighter/darker (contrast) setting ● Reducing or enlarging copies for the current job ● Adjusting the default copy size ● Changing the copy collation setting ● Changing the
Starting a copy job To make copies with your HP LaserJet 3300 series product, use the following instructions: 1 Load your original document onto the flatbed scanner face down (one page at a time) with the top left corner of the document located in the lower right corner of the glass. OR Load your original document face up into the ADF input tray. 2 Press start/copy on the product’s control panel to start copying. 3 Repeat the process for each copy.
Adjusting the default copy quality The default setting for copy quality is Text. This setting is the best for items that contain mostly text. When making a copy of a photo or graphic, you can select Photo or Best Photo to increase the quality. If you want to conserve toner and the copy quality is not that important, select Draft. To change the copy quality for the current copy job only, see Adjusting copy quality for the current job. To adjust the copy quality 1 From the control panel, press menu/enter.
Reducing or enlarging copies for the current job The HP LaserJet 3300 series product can reduce copies to as small as 25% of the original or enlarge copies to as much as 400% of the original.
To change the default copy size 1 Press menu/enter. 2 Use the < or > button to select Copy Setup and press menu/enter. 3 Use the < or > button to select Def. Redu/Enlrg and press menu/enter. 4 Use the < or > button to select the option for how you normally want to reduce or enlarge copies. You can choose Original=100%, Ltr To A4, A4 To Ltr, Lgl To Ltr, Lgl To A4, Full Page, Fit to Page, or Custom: 25-400%.
Changing the number of copies You can choose to have the default number of copies be any value from 1 to 99. To change the number of copies for the current job 1 From the product’s control panel, press # of copies and use the < and > buttons to inicrement or decrement the quantity that appears in the control panel display; OR Use the numeric keypad to enter the number of copies (between 1 and 99) that you want to make for your current job. 2 Press start/copy to begin copying your job.
Note If you click the Copy Plus icon in addition to the standard copier settings, you can also adjust the brightness of your copies and send the copy to another printer, including a color printer. For more information, see Using HP LaserJet Copy Plus software. Note For more information on using these features, see the product software Help.
Copying photos, two-sided originals, or books To copy or scan a photo 1 1 Place the photo on the flatbed scanner with the picture side down and the top left corner of the photo in the lower right corner of the glass. 2 Gently close the lid. 3 You are now ready to scan or copy the photo using one of the methods described. See Understanding scanning methods for more information.
To copy a book 1 1 Lift the lid and place the book on the flatbed scanner with the desired book page located in the lower right corner of the glass. 2 Gently close the lid. 3 Gently press down on the lid to press the book to the flatbed scanner surface. 4 Press start/copy, or use one of the other described methods to copy or scan the book. 5 If your product does not have an ADF, the rear hinge may lift up to accommodate the book.
64 5 Copying EN
6 Scanning Use the following instructions to perform scanning tasks with your HP LaserJet 3300 series product: EN ● Understanding scanning methods ● Scanning from the product’s control panel ● Canceling a scan job ● Scanning with the product software ● Scanning with TWAIN-compliant software ● Archiving scanned text or images ● Scanning with OCR ● Enhancing images with HP LaserJet Document Manager or HP Photo Center ● Adding annotations to HP documents ● Adding annotations to scanned i
Understanding scanning methods The HP LaserJet 3300 series product offers four ways to scan an item: ● Scan from the product: Start scanning directly from the product using the control panel’s scan buttons. The start scan and scan to buttons can be programmed to scan to a destination. For more information, see Scanning from the product’s control panel.
Note 1 Load the originals to be scanned face up in the ADF input tray and adjust the media guides. OR Lift the flatbed cover and load the original to be scanned face down on the flatbed scanner with the top left corner of the document located in the lower right corner of the glass. Gently close the lid. 2 To start scanning, press start scan on the product’s control panel. To scan to a particular destination, you can program the start scan button or use the scan to button on the product’s control panel.
To reprogram the start scan button To program the start scan button to use a scan to destination, use the following instructions: 1 From the HP LaserJet Director, click the Customize button to open the Customize property sheet. 2 Select the Monitor Device tab. 3 Choose an action from the drop-down list. The default setting is Open the HP LaserJet Director. Canceling a scan job To cancel a scan job, use one of the following methods: ● Press cancel on the control panel.
• If you choose to scan page-by-page, see To use page-by-page scanning (Windows). 7 Click Scan. 8 If there are originals loaded in the ADF, all of the pages are scanned automatically. If the ADF is empty, one page is scanned from the glass. The entire document is then sent to the specified destination. • If you send a scanned document to a file, a printer, or an e-mail application, a secondary dialog box opens and prompts you for additional information.
• Selection mode allows you to specify the area in which to save. • Edit Region mode allows you to edit the region areas and types. 7 Click Accept to save the current image. 8 If you wish to scan another page, click Yes in the message box that displays. Repeat steps 4 through 7 to scan more pages. Click No in the message box to send the current scan to its destination. To use page-by-page scanning (Macintosh) 1 Load the originals to be scanned face up in the ADF input tray and adjust the media guides.
1 In the scan (or TWAIN) software, click the preview button. The scanner will scan the image and then display it in the preview screen. 2 If you want to save only part of the image, select the area that you want to save. The selected area will be saved to the preset scan destination. Archiving scanned text or images HP software provides direct access to your file management system, which means you can quickly store scanned images in any directory you choose.
Scanning with OCR To edit scanned text (Windows and Macintosh) You can use the OCR software to import scanned text into your preferred word processing application for editing. This allows you to edit faxes, letters, newspaper clippings, and many other documents. The HP LaserJet Director allows you to specify the word processing application you want to use for editing. Note OCR cannot recognize handwritten text.
Note If the word processing icon is not present or active, either you do not have a word processing software application installed on your computer or the scanner software did not recognize the application during the installation. For instructions on how to create a link to your word processing application, see To change the OCR word processing application. Note The OCR software does not support scanning colored text.
Enhancing images with HP LaserJet Document Manager or HP Photo Center You can use HP LaserJet Document Manager or HP Photo Center to make the following enhancements to scanned images: Note ● Contrast ● Brightness ● Color adjustment ● Crop ● Effects ● Invert ● Red-eye removal ● Rotate and flip ● Sharpen ● Straighten If you are using the Macintosh product software, these features are found in the HP Workplace.
To access HP LaserJet Document Manager’s annotation features Note These instructions apply to Windows users only. 1 If it is not open, open the document to be annotated in the HP LaserJet Document Manager. 2 Select an annotation tool from the Annotation menu. To change the annotation settings To change the annotations settings, open the Annotations menu and select Annotation Properties. Adding annotations to scanned image files You can add annotations to .bmp, .tif, .jpg, and .
To scan to e-mail (Macintosh) 1 Load the originals to be scanned face up in the ADF input tray and adjust the media guides. OR Lift the flatbed cover and load the original to be scanned face down on the flatbed scanner with the top left corner of the document located in the lower right corner of the glass. Gently close the lid. 2 Open the HP LaserJet Director by double-clicking the HP LaserJet Director alias that appears on the desktop. 3 Click the E-mail button.
Note Setting the resolution and color to a high value can create large files that take up disk space and slow the scanning or copying process. It is important that you first determine how you are going to use the scanned image. Note Color and grayscale images achieve the best resolution when scanned from the flatbed scanner rather than the ADF.
Color You can set the color values to the following settings when copying or scanning. Setting Recommended use Where to set the color value Color High quality color photos or documents in which the color is important. Windows scanner software Black and White Use for text documents. Windows scanner software Grayscale Use this setting when file size is an issue or when you want a document or photograph scanned quickly.
7 Faxing Use the instructions below to perform basic faxing tasks with your HP LaserJet 3300mfp product: EN ● Setting the information in the fax header ● Setting the answer mode ● Loading originals to fax ● Sending faxes ● Canceling a fax job ● Using manual dial ● Deleting faxes from memory ● Redialing manually ● Sending a fax at a future time ● Receiving faxes ● Receiving faxes to your computer ● About speed-dial codes, one-touch keys, and group-dial codes ● Managing group-dial
● Changing the V.34 setting ● Managing fax logs and reports ● Printing the fax activity log ● Setting the fax activity log to print automatically ● Printing a fax call report ● Setting fax call report print times ● Including the first page of each fax on the fax call report ● Printing a phone book report ● Printing the billing codes report ● Printing a T.
2 Using the < and > buttons, select Fax Setup and press menu/enter. 3 Using the < and > buttons, select Fax Recv. Setup and press menu/enter. 4 Press menu/enter to select Answer Mode. 5 Using the < and > buttons, select Automatic or Manual and press menu/enter. 6 The control panel display shows the answer mode setting that you specified. Loading originals to fax Use the instructions below to load original documents for faxing.
To send a fax to multiple recipients You can send a fax to several fax numbers at once. If you want to send a fax to a group of fax numbers that you have assigned to a group-dial code, see Managing group-dial codes. If you want to send a fax to a group of numbers (maximum of 20) without a group-dial code, see To send a fax to an ad hoc group. In the rare instance that your document does not fit into memory, you will need to send the document to each fax number one at a time or use HP LaserJet Director.
6 Note The product sends the fax to each fax number. If a number in the group is busy or does not answer, the product will redial that number based on its redial setting. If multiple redial attempts fail, the product updates the Fax Activity Log with the error and then proceeds to the next number in the group. The Fax Activity Log feature is not supported in the software for Microsoft Windows 95, but you can print the Fax Activity Log using the control panel.
Deleting faxes from memory Use this procedure only if you are concerned someone else has access to your product and will try to reprint faxes from memory. CAUTION In addition to clearing the reprint memory, this procedure clears any fax currently being sent, unsent faxes pending redial, faxes scheduled to be sent at a future time, and faxes not printed or forwarded. To delete faxes from memory 1 Press menu/enter. 2 Press > once to display Fax Functions and press menu/enter.
To send a fax at a future time 1 Load the document into the ADF input tray. 2 Press menu/enter. 3 Use the < or > button to display Fax Functions and press menu/enter. 4 Use the < or > button to display Send Fax Later and press menu/enter. 5 Use the alphanumeric buttons to enter the start time. If you are set to a 12-hour clock, use the > button to move the cursor past the fourth character to set A.M. or P.M. Select 1 for A.M. or select 2 for P.M., and press menu/enter.
Note You do not need to use this procedure if the fax does not print because of a jam or because the media runs out. During these situations, faxes are received to memory. As soon as you clear the jam or refill the media, faxes automatically resume printing. Use the following steps to reprint a fax: Note 1 Press menu/enter. 2 Press > once to display Fax Functions and press menu/enter. 3 Use the < or > button to display Reprint Last and press menu/enter.
The receive to PC setting can only be activated from the computer. If for any reason that computer is no longer available or accessible, you can use the procedure below to turn the receive to PC setting off from the product control panel. To turn the receive to PC setting off from the control panel Note 1 Press menu/enter. 2 Use the < or > button to select Fax Functions and press menu/enter. 3 Use the < or > button to select Stop Recv To PC and press menu/enter to confirm your selection.
Note Note When entering a fax number, you can use a comma (,) for a pause, or the letter R if you want the product to wait for a dial tone. 7 Using the alphanumeric buttons, enter the fax number. Include any pauses or other needed numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long distance prefix. 8 Press menu/enter. 9 Using the alphanumeric buttons, enter a name for the fax number.
4 Enter a name for the fax number. To do so, repeatedly press the numeric button for the letter you need until the letter appears. (See Using dialing characters for a list of characters.) 5 Press menu/enter to save the information. To program a one-touch key for alternate long distance If you use an alternate long distance carrier, you can program a one-touch key to dial the service’s access number before a fax number.
3 Use the < or > button to select Fax Setup and press menu/enter. 4 Press menu/enter to select Phone Book. 5 Use the < or > button to select Group Setup and press menu/enter. 6 Use the < or > button to select Add Group and press menu/enter. 7 Using the alphanumeric buttons, enter the number you want to associate with this group and press menu/enter. Choosing 1 through 9 also associates the group with the corresponding one-touch key. 8 Using the alphanumeric buttons, enter a name for the group.
Deleting all phone book entries You can delete all speed-dial codes, one-touch keys, and group-dial codes that are programmed in the product. CAUTION Once speed-dial codes, one-touch keys, and group-dial codes are deleted, they cannot be recovered. To delete all phone book entries Use the following instructions to delete all speed-dial codes, one-touch keys, and group-dial codes that are programmed in your product: 1 Press menu/enter. 2 Use the < or > button to select Fax Setup and press menu/enter.
8 TUVtuv 9 WXYZwxyz 0 0 * ( ) + - . / , “ *&@ # space # To insert a pause or wait You can insert pauses into a fax number you are dialing or programming to a one-touch key, speed-dial code, or group-dial code. Pauses are often needed when dialing internationally or connecting to an outside line. Press pause/redial to insert a three-second pause in your dialing sequence (models sold in France insert a two-second pause).
Using fax forwarding You can set your product to forward incoming faxes to another fax number. When the fax arrives at your product, it is stored in memory. Then your product dials the fax number you have specified and sends the fax. If it cannot forward a fax because of an error (for example, the number is busy) and repeated attempts to redial are unsuccessful, your product will print the fax.
2 Use the < or > button to select Fax Setup and press menu/enter. 3 Use the < or > button to select Fax Recv. Setup and press menu/enter. 4 Use the < or > button to select Extension Phone and press menu/enter. 5 Use the < or > button to select On or Off and press menu/enter to save your selection. Sending a fax by dialing from a telephone At times, you might want to dial a fax number from a telephone connected to the same line as the product.
6 Note Press menu/enter to save your selection. The default set at the factory for ring volume is Soft. Changing the default resolution Resolution affects the quality, in dots per inch, of documents to be faxed. It also affects the transmission speed. Use this procedure to change the default resolution for all fax jobs. To change the default resolution 1 Press resolution to display the current resolution setting. 2 Use the < and > buttons to display the desired resolution setting.
Note The default set at the factory for detect dial tone is On for France and Hungary, and Off for all other countries/regions. Changing how the product answers incoming faxes The product’s answer mode is set when you set up the product. You only need to change these settings if you change the devices connected to this phone line. To set the answer mode to automatic or manual 1 Press menu/enter. 2 Use the < and > buttons to select Fax Setup and press menu/enter.
Changing answer ring patterns If you subscribe to ring pattern service with your telephone company, you can enable the product to detect ring patterns. If you do not have ring pattern service, and you change this setting, the product will not be able to receive faxes. What is ring pattern service? Ring pattern service, such as distinctive ring, is available from some local telephone companies. It allows you to have two or three phone numbers on one line.
To change the silence detect mode 1 Press menu/enter. 2 Use the < and > buttons to select Fax Setup and press menu/enter. 3 Use the < and > buttons to select Fax Recv. Setup and press menu/enter. 4 Use the < and > buttons to select Silence Detect and press menu/enter. 5 Use the < and > buttons to select On or Off.
Note The default set at the factory for stamp received faxes is Off. Setting the fax error correction Normally, the product monitors the signals on the telephone line while it is sending or receiving a fax. If the product detects an error signal during the transmission and the error correction setting is on, the product can request that a portion of the fax be resent.
To turn the redial on busy option on or off The product is set to redial busy numbers five times automatically. 1 Press menu/enter. 2 Use the < or > button to select Fax Setup and press menu/enter. 3 Use the < or > button to select Fax Send Setup and press menu/enter. 4 Use the < or > button to select Redial On Busy and press menu/enter. 5 Use the < or > button to select On or Off and press menu/enter.
3 Use the < or > button to select All Faxes and press menu/enter. 4 Use the < or > button to select V.34 and press menu/enter. 5 Use the < or > button to select On or Off and press menu/enter.
Setting the fax activity log to print automatically The fax activity log provides a chronological history of the last 40 faxes that were received, sent, or deleted, as well as any errors that occurred. You can decide whether or not you want the fax log to print automatically after every 40 entries. To set the fax activity log to print automatically Use the following steps to set the fax activity log to print automatically: Note 1 Press menu/enter.
To set fax call report print times Use the following steps to set when the fax call report prints: 1 Press menu/enter. 2 Use the < or > button to select Reports and press menu/enter. 3 Use the < or > button to select Fax Call Report and press menu/enter. 4 Press the > button once to select Print Report and press menu/enter. 5 Use the < or > button to select the option for when you want the fax call reports to print. 6 Press menu/enter to save your selection.
To print the billing codes report 1 Press menu/enter. 2 Use the < or > button to select Reports and press menu/enter. 3 Use the < or > button to select Billing Report and press menu/enter. The product exits the Menu settings and prints the report. Printing a T.30 protocol trace report This report is used by service technicians to troubleshoot fax transmission issues. To print a T.30 protocol trace report 1 Press enter/menu. 2 Use the < or > button to select Service and press enter/menu.
Printing all fax reports Use this procedure to print the following reports at one time: ● Fax activity log ● One-touch, speed-dial, and group-dial report ● Configuration report ● Block fax list ● Billing report (if on) To print all fax reports Use the following steps to print all fax reports: EN 1 Press menu/enter. 2 Use the < or > button to select Reports and press menu/enter. 3 Use the < or > button to select All Fax Reports and press menu/enter.
106 7 Faxing EN
8 Networking Use this information to learn about using your HP LaserJet 3300 series product with a network: EN ● Understanding the print server’s features and benefits ● Using network protocols ● Software installation ● Network connection requirements ● Installing the 310x print server ● Installing the network software ● Using HP Web JetAdmin ● Using BOOTP ● Using DHCP ● Moving to another network ● Printing a print server configuration page ● For more information 107
Understanding the print server’s features and benefits If you use an HP Jetdirect 310x (or other compatible HP Jetdirect print server) with your HP LaserJet 3300 printer, you can perform the following tasks: Note ● Enhance workgroup productivity by placing your printer at a convenient location on the network while improving network printer performance. ● Connect your printer directly to the network. ● Share scan and print functions with others on the network.
If you are setting up peer-to-peer printing on a Microsoft Windows 95, 98, NT, or 2000 network, you should use the installation software that came with your HP LaserJet 3300 product to configure each client to print directly to the printer. Network connection requirements If you purchased an HP LaserJet 3300 series model other than the HP LaserJet 3320n and are connecting to a network, you will need a supported HP Jetdirect print server available from HP.
Model Product No. Connectors Firmware version HP Jetdirect 500x J3264A Token Ring 3 twisted pair, J.08.00 or higher (RJ-45) parallel printer connections — can connect the product and up to two other devices to the print server. Supported protocol TCP/IP (LPD and 9100) IPX/SPX Peer-to-Peer Novell NetWare DLC/LLC Note: The product is fully supported only on Port 1 of this print server. Note HP recommends against using print servers other than those listed above.
Installing the 310x print server The HP Jetdirect 310x has a single USB port and an RJ-45 network port (10/100Base-Tx) for connecting to a network. The following items are included with your HP Jetdirect 310x: ● Power module ● Clip (attached to server) ● USB cable To connect the product to a network 1 Use the procedure in this section to connect your HP LaserJet 3300 series product to the network using an HP Jetdirect 310x print server.
4 The 10 or 100 LED lights, indicating a network connection, and the power/status LED should begin blinking. After 15 seconds, the power/status LED should be solid green. 5 Press the test button on the rear of the print server to print a configuration page. A configuration page should be printed by the attached printer. If a page does not print or is unreadable, see Configuration page does not print.
Installing the network software After you have successfully connected the HP LaserJet 3300 series product to your network, you should install or reinstall the software that came with the product. The software must be installed to take full advantage of the product features and to enable networked printing from each PC. Note If you are using a previously purchased HP Jetdirect print server, do not install the software that came with it. Use the software that came with your HP LaserJet 3300 series product.
● Netscape Navigator 4.6x, 4.7x, 6.0, or 6.1 For the latest list of compatible web browsers, check HP’s Customer Care online at http://www.hp.com/support/net_printing. To start the embedded web server After you establish an IP address on the print server, perform the following steps: Note 1 Run a supported web browser. 2 Enter the IP address of the print server as the URL. The print server’s home page displays. 3 Click the Help link on the web page for more information.
Setting up the BOOTP server Note For systems using NIS (Network Information Service): If your server uses NIS, you may need to rebuild the NIS map with the BOOTP service before performing the BOOTP configuration steps. Refer to your system documentation. The procedure to set up the DHCP server depends on the operating system on that system. (It may be a system other than those using the HP Jetdirect print services.
Tag 116 8 Networking RFC 2132 Description Option nodename _ Name of the peripheral device. Identifies an entry point to a list of parameters for the specific peripheral device. Must be the first field in an entry. (In the example above, the nodename is picasso.) hn 12 Host name tag. This tag does not take a value but causes the BOOTP daemon to download the host name to the print server.
Tag RFC 2132 Description Option lg 7 syslog server’s IP address tag. It specifies the server to which the print server sends syslog messages. T144 _ An HP-proprietary tag that specifies the relative path name of the TFTP configuration file. Long path names may be truncated. The path name must be in double quotes (“pathname”). For file format information, refer to the TFTP file entries below.
See your system documentation or product software help for more information. Using DHCP The procedure to set up the DHCP server depends on the operating system on that system. (It may be a system other than those using the HP Jetdirect print services.) UNIX servers: For instructions on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file dhcptab may be located in the /etc directory.
8 If you have set Lease Duration to Unlimited in the previous step, skip to the next step. If you have set Lease Duration to a finite time, continue with this step: Select Scope and select Add Reservations to set up your print servers as reserved clients. For each print server, perform the following steps in the Add Reserved Clients window to set up a reservation for that print server: 9 a Type the selected IP address.
Windows 2000 Procedure Note Note In addition to the general steps provided here, see also the instructions supplied with your DHCP software. 1 Run the Windows 2000 DHCP manager utility: Click Start, Settings, Control Panel. Open the Administrative Tools folder and run the DHCP utility. 2 In the DHCP window, locate and select your Windows 2000 server in the DHCP tree. If your server is not listed in the tree, select DHCP and click the Action menu to add the server.
e Specify another reserved client, or click Close. The reserved clients added will be displayed in the Reservations folder for this scope. 12 Close the DHCP manager utility. Configuring the print server for DHCP configuration Once a DHCP server is set up (according to the previous section), the factory-default state of the print server requires no further action for print server configuration.
Moving to another network When you move an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with the IP addresses on the new network. You can change the print server’s IP address to one that can be used on the new network, or you can erase the current IP address and configure another IP address after you install the print server on the new network.
9 Cleaning and maintenance Use the topics below to learn about basic cleaning and maintenance tasks: EN ● Cleaning the outside of the product ● Cleaning the print cartridge area ● Cleaning the printer media path ● Cleaning the pickup roller ● Changing the pickup roller ● Changing the printer separation pad ● Changing an ADF pickup roller assembly ● Removing and replacing the control panel bezel 123
Cleaning the outside of the product To clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the exterior of the product. To clean the glass Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special features such as fit to page and copy. 1 Note If you have a 220V product, turn off the power switch. 2 CAUTION Clean the glass with a soft cloth or sponge slightly moistened with nonabrasive glass cleaner.
Cleaning the print cartridge area You do not need to clean the print cartridge area often. However, cleaning this area can improve the quality of your printed sheets. During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.
Cleaning the printer media path If you are experiencing toner specks or dots on the printouts, clean the printer media path. To clean the printer media path 1 Press menu/enter. 2 Use the < and > buttons to find the service menu. 3 Press menu/enter. 4 Use the < and > buttons to find the Cleaning Mode. 5 Press menu/enter. Cleaning the pickup roller If the printer regularly mispicks, you might need to change or clean the pickup roller.
Changing the pickup roller See Ordering HP parts and accessories to order a new pickup roller. To change the pickup roller 1 CAUTION Failure to complete this procedure might damage the printer. 1 Unplug the power cord from the printer, and allow the printer to cool. Note If you have a 220V product, turn off the power switch. 2 2 Open the print cartridge door, and remove the print cartridge. 3 Find the pickup roller.
6 6 Position the new or cleaned part in the slot of the previous pickup roller. See Cleaning the pickup roller for instructions. Note Circular and rectangular pegs on each side prevent you from incorrectly positioning the pickup roller. 7 7 Rotate the top of the new pickup roller away from you until both sides snap into place. Note Touching the black sponge roller may damage the product. 8 Reinstall the print cartridge, and close the print cartridge door. 9 Plug the printer in to turn it back on.
Changing the printer separation pad If your input tray feeds more than one page at a time, you might need to change the printer separation pad. Recurring feed problems indicate that the printer separation pad is worn. If your product is under warranty, call support. If your product is not under warranty, see Ordering HP parts and accessories to order a new printer separation pad. Note Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller for instructions.
6 Reach in through the opening, push the spring-loaded base down (A) with one hand, and pull the separation pad up (B) with the other hand. 7 With one hand, position the new separation pad in the slot of the previous separation pad (A). With the other hand, reach through the input tray opening, and push the spring-loaded base down (B). 6 Note The tab on the right is larger to help you position it correctly. 7 8 8 Snap both sides of the separation pad firmly into place.
Installing a new ADF If your HP LaserJet 3300 came without an ADF, you can upgrade it by adding one. The ADF replaces your current lid, includes a 50-page input tray, and installation takes only a few seconds. Adding the ADF will save you time and effort when making copies of multiple page documents. If you are experiencing abnormal media jams in your current ADF, you may need to replace it. See HP parts and accessories for information on ordering a replacement ADF.
5 5 Gently close the ADF lid. CAUTION To avoid damaging the product, do not allow the ADF lid to fall onto the flatbed scanner. Always close the ADF lid when the product is not in use. 6 6 132 9 Cleaning and maintenance Install the ADF input tray by aligning the two tabs on the input tray with the two grooves in the ADF lid and sliding the tray into the grooves until it snaps into place.
Changing an ADF pickup roller assembly If your ADF has trouble picking paper, you may want to replace the ADF pickup roller assembly. See Ordering HP parts and accessories to order an ADF pickup roller assembly. To remove the existing assembly, follow the directions below. 1 1 Unplug the power cord from the printer. Note If you have a 220V product, turn off the power switch. 2 Remove the input tray and open the ADF cover. 3 Press the round green button while lifting the green lever.
6 7 6 To check for proper installation, lift the green lever until it remains open. The new pickup roller assembly should be secured to the lever assembly and should not fall out. 7 Make sure that both sides of the assembly are secured by the green hooks. 8 Lower the green lever assembly and close the ADF lid. Reinstall the input tray. Note If you are experiencing abnormal jams in the ADF, you may want to order a new ADF, or upgrade the ADF copy lid. See Installing a new ADF.
Removing and replacing the control panel bezel 1 1 Unplug the power cord from the printer. Note If you have a 220V product, turn off the power switch. 2 Remove the existing control panel bezel by lifting up on both sides of the bezel edges until all the snaps are disengaged. Set the old bezel aside. 2 CAUTION Be careful not to touch any components or buttons inside the exposed control panel area. 3 3 Align the new bezel at the lower notch. The bezel notch should align to the inside of the printer.
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10 Media See the following sections for more information: EN ● Product media specifications ● Guidelines for using media ● Selecting media for the ADF 137
Product media specifications HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-sized paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide.
Note The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature (200° C or 392° F for 0.1 second). Common media problems table Symptom Problem with paper Solution Poor print quality or toner adhesion, or problems with feeding. Too moist, too rough, too smooth, or embossed. Try another kind of paper between 100 and 250 Sheffield and 4 to 6% moisture content. Faulty paper lot.
Envelopes Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends on the quality of the envelopes. When selecting envelopes, consider the following factors: ● Weight: The weight of the envelope paper should not exceed 105 g/m2 (28-pound), or jamming might result.
Note You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100 to 180 Sheffield. Card stock construction ● Smoothness: 135-157 g/m2 (36-to 42-pound) card stock should have a smoothness rating of 100 to 180 Sheffield. 60-135 g/m2 (16- to 36-pound) card stock should have a smoothness rating of 100 to 250 Sheffield. ● Construction: Card stock should lie flat with less than 5 mm (0.2 inch) of curl.
142 10 Media EN
11 HP parts and accessories Use the following topics to find out about ordering parts and accessories for your product: EN ● Ordering HP parts and accessories ● HP LaserJet print cartridges ● DIMMs (memory or font) 143
Ordering HP parts and accessories HP parts and accessories chart You can increase the product’s capabilities with optional accessories and supplies. Use accessories and supplies designed specifically for your HP LaserJet 3300 product to ensure optimum performance. Item Product memory Cables and interface accessories Description or use Dual in-line memory Boosts the product’s ability to handle complex module (DIMM) print jobs or increases available fonts.
Replacement parts Item Description or use Part number Paper pickup roller Used to pick the paper from the paper input tray RF0-1008-000CN and advance it through the printer. Main input tray Used to hold media for the printer. RG0-1121-000CN Priority input tray Used to feed special media or for printing a first page. RG0-1122-000CN ADF input tray Used to feed documents into the scanner.
Country/Regions Part number Input rating Output rating US, Canada, Latin America, Taiwan 0950-3169 110–127 Vac 60 Hz 13 Vdc @ 300 mA 0950-3348 110–127 Vac 60 Hz 13 Vdc @ 800 mA Note If two parts are listed for one country/region, either part can be used regardless of output rating.
To install a print cartridge 1 To install a print cartridge, use the following steps: CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. 2 3 1 Open the print cartridge door. 2 Remove the print cartridge from its packaging, and locate the sealing tape at the end of the cartridge. 3 To remove the sealing tape from the cartridge, grasp the tape and pull it straight out from the cartridge. Avoid touching any black print on the tape.
Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that your print jobs require. When printing text at 5% coverage, the standard print cartridge (C7115A) lasts an average of 2,500 pages. The extended life print cartridge (C7115X) lasts an average of 3,500 pages. This assumes that you set the print density to 3 and turn EconoMode off (these are the default settings).
To install a DIMM 1 2 CAUTION Handling a DIMM without wearing a grounded, antistatic device might damage the DIMM. Do not touch the contacts on the side of the DIMM. 1 Turn off the power switch (220V product only), and unplug the printer. 2 Open the print cartridge door and the left side panel. 3 Remove the DIMM from the antistatic bag it came in, grasping the DIMM on the top edge. 4 Position the DIMM in front of the slot located inside the left side panel.
5 Carefully press the DIMM into the slot, making sure that it is straight and pushed in all the way (A). The cam latches, located at the top and bottom, should rotate inward. To snap the cam latches into place, press the handles toward each other (B). 6 Close the left side panel and the print cartridge door. 7 Plug the product back in. If you have a 220V product, turn on the power switch.
To remove a DIMM CAUTION Handling a DIMM without wearing a grounded, antistatic device might damage the DIMM. Do not touch the contacts on the side of the DIMM. 1 1 Switch off the power (220V product only), and unplug the product. 2 Open the print cartridge door and the left side panel. 3 To unlock the cam latches, press them outward (A). Grasp the DIMM on the edge, gently pull straight out, and remove the DIMM from the printer (B). 2 Note Store the DIMM in an antistatic bag.
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12 Troubleshooting printing problems Use this section to find tips for solving problems specifically associated with printing.
Product will not turn on or print Is the parallel or USB cable working and connected correctly? The parallel or USB cable might be defective. Try the following: ● Disconnect the parallel or USB cable at both ends and reconnect it. ● Try printing a job that has printed in the past. ● Try using a different IEEE 1284-B-compliant parallel cable or USB cable. See Ordering HP parts and accessories.
Pages did not print Is there a message on your computer screen? See Onscreen error messages for more information. Is media being pulled into the printer correctly? See Paper handling problems for more information. Are there media jams? See Paper handling problems for more information. Pages printed, but there was a problem Is the print quality poor? See Improving print quality for more information.
Paper handling problems Print is skewed (crooked) Are the media guides adjusted properly? Adjust the media guides to the width and length of the media that you are using and try reprinting. See Product media specifications or Installing and loading the media input trays for more information. See Page skew for more information. More than one sheet feeds at one time Is the media input tray too full? See Installing and loading the media input trays for more information.
● Try printing a job that you has printed correctly. ● If possible, attach the cable and printer to another computer, and try printing a job that you know has printed correctly. ● Try using a new IEEE 1284-B-compliant parallel or USB cable. See Ordering HP parts and accessories for information. ● The wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet 3300 is selected in the printer properties.
Clearing media jams ● Make sure you are printing with media that meets specifications. See Product media specifications for more information. ● Make sure that you are printing with media that is not wrinkled, folded, or damaged. ● Make sure that the printer is clean. See Cleaning the printer media path for more information. ● If you are printing to the straight-through output path, close and open the door again to make sure the green release levers are closed.
To clear other media jams If the paper has crumpled and jammed in the back of the product, open the straight-through output door. Gently pull the paper out of the rollers. Close the straight-through output door. If the paper has jammed where it exits the product, grasp the leading edge of the paper and pull the paper out through the output tray. Note If you turned the product off before clearing the paper jam, turn it back on, and then restart your printing or copying job.
Improving print quality This section provides information about identifying and correcting print defects. Light print or fade ● The toner supply is low. See HP LaserJet print cartridges for more information. ● The media might not meet Hewlett-Packard’s media specifications (for example, the media is too moist or too rough). See Product media specifications for more information. If the whole page is light, the print density adjustment is too light or EconoMode might be turned on.
Note ● The media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type or brand of media. ● The print cartridge might be defective. See HP LaserJet print cartridges for more information. ● Check Optimize for: in the Paper tab of your printer driver, and make sure it is set to the appropriate media. See Optimizing print quality for media types for instructions.
Toner smear ● The fuser temperature might be too low. Check Optimize for: in the Paper tab of your printer driver, and make sure it is set to the appropriate media. See Optimizing print quality for media types for instructions. ● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth. See Cleaning the printer media path for more information. ● Check the media type and quality.
● The internal parts might have toner on them. See Cleaning and maintenance for more information. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. ● Select Optimize for: in the Paper tab of your printer driver, and choose the media that you are using. See Optimizing print quality for media types for instructions. This feature is also available in HP LaserJet Device Configuration. See the product software Help for details.
Curl or wave ● Check the media type and quality. Both high temperature and humidity cause media to curl. See Product media specifications for more information. ● The media might have been in the input tray too long. Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray. ● Open the straight-through output door and try printing straight through. ● The fuser temperature might be too high. See Optimizing print quality for media types for instructions.
Toner scatter outline ● If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Product media specifications for more information. ● Turn over the stack of media in the tray. ● Use media designed for laser printers. See Product media specifications for more information.
Alert messages The following messages are generic alert messages that may appear in the control panel display. ● Printer Mispick (Enter) To Resume ● Printer Jam. Clear Paper Path ● Door Open Or No Print Cartridge ● Printer Tray Is Empty. Add Paper ● Document Feeder Mispick. Reload ● Doc Feeder Jam. Clear, Reload ● Memory Low. Press [Cancel] Alert messages communicate to the user that some action must be performed, such as adding paper or clearing a jam.
13 Troubleshooting copy problems Use these topics to find tips for solving common copy problems.
No copy came out Is media loaded in the input tray? Load media in the printer. See Installing and loading the media input trays for more information. Is the original loaded correctly? Make sure that the original is loaded correctly: ● ADF input tray: The original should be loaded top down in the ADF input tray, with the side to be copied facing up. See Loading originals to copy or scan for more information.
Note ● Copy from the flatbed scanner. This will produce a higher quality copy than copying from the ADF. ● Use quality originals. ● Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR application. See Installing and loading the media input trays for instructions. ● Open or close the straight-through output door on the product to accommodate the copy job.
1 2 Removing a jammed ADF page 1 Remove the ADF input tray and open the ADF cover. 2 Remove the jam cleanout part. Using both hands, lift up on the two handles until the part unsnaps. Rotate and lift out the cleanout and set aside. 3 Lifting the green lever, rotate the pick mechanism until it stays open. 4 Gently try to remove the page without tearing it. If you feel resistance, go to the next step. 5 Open the ADF lid and gently loosen the media using both hands.
7 7 Close the lid to the flatbed scanner. 8 Lower the green lever. 9 Reinstall the cleanout by inserting it as shown. Push down on the two tabs until the part snaps into place. It is important to install the cleanout correctly, as future jamming might occur if the cleanout is not properly placed. 10 Close the ADF lid and replace the ADF input tray.
Blank pages ● The original might have been loaded upside down. In the ADF, load the original with the narrow side forward and the side to be scanned facing up. See Loading originals to copy or scan for instructions. ● If you are getting blank pages when scanning from the flatbed scanner, make sure the original document is loaded correctly. Place the original document face down on the flatbed scanner with the top left corner of the document located in the lower right corner of the glass.
Reduced size EN ● The HP software settings might be set to reduce the scanned image. ● See the product software Help for more information about changing the settings in HP LaserJet Director and HP LaserJet Document Manager. ● See Using HP LaserJet Copier software for more information about changing the settings for HP LaserJet Copier.
174 13 Troubleshooting copy problems EN
14 Troubleshooting scanning problems Use these topics to find tips for solving common scanning problems.
Scanned image is of poor quality Is the original a second generation photo or picture? Reprinted photographs, such as those in newspapers or magazines, are printed using tiny dots of ink that make an interpretation of the original photograph, which dramatically decreases the quality. Often, the ink dots form unwanted patterns that, when scanned and reprinted or displayed, can be detected. If the following suggestions do not solve your problem, you might need to use a better quality version of the original.
Does the original have a colored background? Colored backgrounds can cause images in the foreground to blend too much. Try adjusting the settings before you scan the original or enhancing the image after you scan the original. See Scanner resolution and color for more information. Is the original longer than 381 mm (15 inches)? The maximum scannable length is 381 mm (15 inches) using the ADF. If the page exceeds the maximum length, the scanner stops. Copies can be longer.
Does the original have tightly spaced text? ● The OCR application might not recognize text that is tightly spaced. For example, if the text that the OCR application converts has missing or combined characters, rn might appear as m. ● Text may be classified as a graphic and therefore not converted to text. Is the original of poor quality? The accuracy of the OCR application depends on the image quality, text size, and structure of the original and the quality of the scan itself.
Some devices might not share the parallel port with the printer. If you have an external hard drive, or network switchbox connected to the same USB or parallel port as the HP LaserJet 3300, the other device might be interfering. To connect and use the HP LaserJet 3300, you must disconnect the other device or you must use two ports on the computer. You might need to add another parallel interface card. Hewlett-Packard strongly recommends an ECP parallel interface card.
Identifying and correcting scan defects Blank pages ● The original might have been loaded upside down. In the ADF, put the top end of the original media stack into the ADF input tray, with the media stack face up and the first page to be scanned on top of the stack. See Loading originals to copy or scan for instructions. ● If you are getting blank pages when scanning from the flatbed, make sure the original document is loaded correctly.
15 Troubleshooting faxing problems Use the topics in this chapter to troubleshoot common fax problems. These apply only to the LaserJet 3330 product.
Fax phone problems Use the following checklist to help you define what is causing any faxing problems you might be encountering. Are you using the phone cord supplied with the product? This product has been tested with the supplied phone cord to meet RJ11 specifications. Is the fax/phone line connector installed in the correct socket on the product? It should be plugged into the product’s line socket (the socket on top with an “L” next to it). You must open the left side panel to access the socket.
Are you using a phone line splitter? A phone line splitter is a device used to split out two or more phone line jacks to connect phones or devices to the same phone line wall jack. Confusion can result from the existence of two different kinds of splitters. Parallel splitters (also called “T” splitters) split a single line into two jacks, allowing two devices to be plugged into the same line.
If there is no jam and it has been less than one minute, wait a moment before pressing cancel. If there is a jam, see Clearing media jams, and resend the job. Are there problems with the fax machine you are sending to? Try sending to a different fax machine. Are there problems with the phone line? Do one of the following: ● Turn up the volume on the product and press fax/send on the control panel. If you hear a dial tone, the phone line is working.
All of the numbers in a long fax number cannot be dialed The maximum number of digits or characters that can be entered into a fax number is 50. Try dialing the fax number in manual mode. See Using manual dial. Unable to start receiving faxes from an extension phone Is the extension phone setting disabled? See Enabling an extension phone for instructions about changing this setting.
Is the answer ring pattern feature turned on? If the answer ring pattern is turned on but you do not have the service, or you do have the service and the feature is not set correctly, this will interfere with receiving faxes. Check the answer ring pattern feature to make sure it is set properly. See Changing answer ring patterns. Is the phone cord connected properly? See “Connecting the product to a phone line” in the fax guide that came with the product to check the installation.
Faxes are transmitting or being received very slowly Are you sending or receiving a very complex fax? A complex fax, such as one with many graphics, takes longer to be sent or received. Does the receiving fax machine have a slow modem speed? The product only sends the fax at the fastest modem speed the receiving fax machine can use. Is the resolution at which the fax was sent or received very high? A higher resolution typically results in better quality, but also requires a longer transmission time.
Fax activity logs or call reports are not printing correctly Are the activity log and call report settings correct? Print a configuration page (see Printing a configuration page) and check when the reports print. See Setting fax call report print times and Setting the fax activity log to print automatically to change the settings. The volume is too high or low Do the volume settings need to be adjusted? See Using the product’s volume controls for instructions about changing volume settings.
16 Troubleshooting network problems You can use the information in this chapter to troubleshoot general network problems. See the following sections for more information: EN ● Troubleshooting overview ● Configuration page does not print ● Error messages ● Resetting the 310x print server to factory defaults (cold reset) ● Interpreting the configuration page ● Browse hp.
Troubleshooting overview The questions below will help you troubleshoot your print server quickly. Just answer each question in turn. Please answer the questions below in the order listed. 1 Is your printer ON and READY? • If Yes, continue with the next question. 2 Is your print server’s USB OK? (USB light ON solid green?) • If Yes, continue with the next question. 3 Is your print server’s Power/Status OK? (Power/Status light ON solid green?) • If Yes, continue with the next question.
If your print server’s USB light is not ON solid green, or if you are not sure what to look for, continue with the following troubleshooting topics. Note that the Jetdirect 310x print server does not support parallel-to-USB converters (for connecting a parallel printer to a USB host)—it works with USB printers only. Make sure that the cable is connected firmly to both the printer and the print server. Check that both the printer and the print server are powered on.
If no, but you are connected to a USB printer, your print server has a problem that requires assistance from HP Jetdirect technical support; see the support flyer that came with your product for information on contacting HP. USB light blinking amber If the USB light is blinking amber, there might be a hardware fault (for example, a short-circuit, faulty cable, or a printer drawing too much power). To verify, disconnect the USB cable at the print server. Switch on the printer if it is off.
If necessary, try plugging the power module into a different power source. Try a different power module/cable if one is available. After checking the items above and making any necessary changes, is the Power/Status light now ON solid green? What is the state of the Power/Status light? The behavior of the Power/Status light indicates the status of the print server’s power connection and its physical connection to the network.
Is one of the link lights ON (solid green)? Check the link lights on your print server; these lights are built into the network connector. One of the link lights, either the 10 light or the 100 light, but not both, should be ON solid green, to indicate a valid network connection. Link lights OFF Try the steps below and make any necessary corrections. ● Make sure that the network cable is connected securely to the print server.
If you are able to print a Jetdirect configuration page on your printer, continue with the instructions in Check the print server’s I/O status. Configuration page does not print If the configuration page does not print, try these steps: 1 Note Make sure your printer is connected to your print server by a USB A-to-B cable. (This is the standard USB cable.
● 03 LAN Error: EXTERNAL LOOPBACK ● 08 LAN Error: INFINITE DEFERRAL ● 11 LAN Error: RETRY FAULTS ● 12 LAN Error: NO LINKBEAT ● Other Error: If the error that you see on the configuration page is not listed above, your problem requires assistance from HP Jetdirect technical support. See the support flyer that came with your product for information on contacting HP. 03 LAN Error: EXTERNAL LOOPBACK The print server is incorrectly connected to the network or is defective.
Interpreting the configuration page The configuration page (also called a self-test page or configuration plot) for a print server displays messages, network statistics, and status for the print server. To print a configuration page, briefly press the test button on the print server. An HP Jetdirect configuration page can also be viewed over the network from a management utility (such as HP Web JetAdmin), or by accessing the embedded web server on the print server.
General information Provides general print server status and identification information. Message Description Status Current state of the print server. ● I/O Card Ready the print server has successfully connected to the network and is awaiting data. ● I/O Card Initializing the print server is initializing the network protocols. For more information, see the status line for each protocol on the configuration page. ● I/O Card Not Ready there is a problem with the print server or its configuration.
Message Description SNMP Set Cmty Name Specifies whether an SNMP set community name has been configured on the print server. An SNMP set community name is a password for “write” access to SNMP control functions (SNMP SetRequests) on the print server. ● Not Specified an SNMP set community name has not been set. ● Specified a specific SNMP set community name has been set. USB Printer 1 Heads the section for the USB printer class descriptor information supplied by the manufacturer of the printing device.
Message Description Unicast Packets Received Number of frames specifically addressed to this print server. This does not include broadcasts or multicasts. Bad Packets Received Total number of frames (packets) received with errors by the print server. Framing Errors Received Maximum of CRC (Cyclic Redundancy Check) errors and framing errors. CRC errors are frames received with CRC errors. Framing errors are frames received with alignment errors.
Message Description Subnet Mask The IP subnet mask configured on the print server. During initialization, a temporary value 0.0.0.0 is displayed. Depending on configuration parameters, the print server may automatically assign a usable default value. ● Not Specified a subnet mask is not configured. Default Gateway The IP address of the gateway used when sending packets off the local network. Only one default gateway may be configured. During initialization, a temporary value 0.0.0.0 is displayed.
Message Description Domain Name The Domain Name System (DNS) name of the domain in which the print server resides (for example, support.company.com). It is not the fully qualified DNS name because the host printer name is not included (for example: printer1.support.company.com). ● Not Specified a domain name has not been configured on the print server. DNS Server The IP address of the Domain Name System (DNS) server. Not Specified a DNS server's IP address has not been configured on the print server.
IPX/SPX protocol information Provides the current status and parameter values for the IPX/SPX network protocols. Message Description Status Indicates the current IPX/SPX protocol status. ● Ready the print server is awaiting data over IPX/SPX. ● Disabled IPX/SPX was manually disabled. ● Initializing the print server is registering the node address or name. An additional status message may also be displayed. An error code and message are displayed if the print server is not ready.
Novell/NetWare protocol information Provides the current status and parameter values for the Novell NetWare network protocol. Message Description Status Indicates the current NetWare configuration status. ● Ready the print server is awaiting data. ● Disabled IPX/SPX was manually disabled. ● Initializing the print server is registering the node address or name. An additional status message may also be displayed. An error code and message are displayed if the print server is not ready.
AppleTalk protocol information Provides the current status and parameter values for the AppleTalk network protocol. Message Description Status Indicates the current AppleTalk configuration status. ● Ready the print server is awaiting data. ● Disabled AppleTalk was manually disabled. ● Initializing the print server is registering the node address or name. An additional status message may also be displayed. An error code and message are displayed if the print server is not ready.
Error messages Error Code and Message Description 02 LAN ERROR- INTERNAL LOOPBACK During self-test, the print server detected an internal loopback test error. The print server may be faulty. If the error persists, replace the print server. 03 LAN ERROR- EXTERNAL LOOPBACK The print server is incorrectly connected to your network or is defective. Make sure your print server is correctly attached to your network. In addition, check the cabling and connectors.
Error Code and Message Description 12 With a 10/100Base-Tx port connected, Link Beat is not sensed. Check the LAN ERROR- NO LINKBEAT network cable, and verify that the concentrator or hub is providing Link Beat. 13 Reset or power cycle the print server to enable the new configuration NETWORK RECONFIG- MUST values. REBOOT 15 CONFIGURATION ERROR The configuration information for the NetWare functions is not stored correctly on the print server.
Error Code and Message Description 1C PRINT SERVER NO DEFINED The file server does not have a print server object that corresponds to the specified NetWare node name. Use printer installation software, a NetWare utility (such as PCONSOLE), or another tool to create the print server object. Note: When the print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers was successfully connected.
Error Code and Message Description 23 UNABLE TO ATTACH TO QUEUE A failure was detected when the print server tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this queue. There may also be a networking or security problem.
Error Code and Message Description 2D Cannot modify the print server password to the value expected by the print NDS ERR: CHANGE PSSWRD server. FAILED 2E NDS SERVER PUBLIC KEY ERROR Print Server Object Name mismatch. Unable to read the file server’s public key. Verify object names, or contact the NDS administrator. 2F NDS ERR: SRVR NAME UNRESOLVD The file server on the network cannot be located. The server may not be running at this time or a communications problem may exist.
Error Code and Message Description 3A The NDS tree cannot be located. The message may occur when the file UND ERR: UNABLE TO FIND server is not running or when a network communications problem exists. TREE 3B NDS CONNECTION STATE ERROR The print server cannot change the NDS connection state. Check licenses on the spooling server. 3C NDS ERR: UNRESOLVED QUEUE The print queue object cannot be located in the specified NDS context. 3D Cannot locate the file server on the network.
Error Code and Message Description 46 The TFTP server IP address specified for the print server (through BOOTP) INVALID SERVER ADDRESS is an invalid IP address for specifying a single node. Check your Bootptab file for proper entries. 47 INVALID TRAP DEST ADDRESS One of the SNMP trap (Trap PDU) destination IP addresses specified for the print server (through TFTP) is an invalid IP address for specifying a single node. Check your TFTP configuration file.
Error Code and Message Description 52 BAD BOOTP/DHCP REPLY An error was detected in the BOOTP or DHCP reply that the print server received. The reply either had insufficient data in the UDP datagram to contain the minimum BOOTP/DHCP header of 236 bytes, had an operation field that was not BOOTPREPLY(0X02), had a header field that did not match the print server’s hardware address, or had a UDP source port that was not the BOOTP/DHCP server port (67/udp).
Browse hp.com General Information (http://www.hp.com/support/net printing) (The central location on HP’s web site for the HP Jetdirect print servers and similar products) Online Customer Forum (http://www.hp.com/go/forums) (The central location on HP’s web site for the HP Jetdirect print servers and similar products) Customer Support (http://www.hp.
Glossary EN Term Definition 10-BaseT A type of Ethernet network that uses twisted pair cabling to attach nodes to the network. 100-BaseTx A type of Ethernet network, also known as Fast Ethernet, that uses twisted pair cabling to attach nodes to the network. 10/100-BaseTx This term indicates that a product is compatible with both 10-BaseT and 100-BaseTx. Many network products are compatible with both of these, including some HP Jetdirect print server models.
216 Glossary BNC A type of network connector generally used with coaxial network cabling. A BNC connector has two slots that lock onto two matching knobs on a network interface card when the connector can be twisted. BOOTP Short for Bootstrap Protocol, an Internet protocol that enables a diskless workstation to discover its own IP address, the IP address of a BOOTP server on the network, and a file to be loaded into memory to boot the machine.
EN DHCP Short for Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. In some systems, the device’s IP address can even change while it is still connected. DHCP also supports a mix of static and dynamic IP addresses.
218 Glossary fax functions Fax-related tasks done from the control panel that only affect the current job, or are only done once before returning to the Ready state, such as clearing memory. These functions are in their own section in the control panel menu. fax settings Fax-related items that, when set or changed, continue to use the choice made until changed again. An example would be the number of times set for the product to redial a busy number.
EN IP address An identifier for a computer or device on a TCP/IP network. Networks using the TCP/IP protocol route messages based on the IP address of the destination. IPP The Internet Printing Protocol defines the protocol for end users’ most common printing situations over the Internet. The IPP allows users to: find out about a printer’s capabilities, submit print jobs to a printer, find out the status of the printer, and cancel a previously submitted job.
220 Glossary PPD PPD stands for PostScript Printer Description file. PPDs are used by the printer driver and applications to determine the features and PostScript commands supported in the product. PostScript is a registered trademark of Adobe Systems Incorporated. print server See HP Jetdirect print server. printer driver A printer driver is a program that enables applications to access a product’s features.
EN token ring A local area network in which transmission conflicts are avoided by the granting of “tokens” that give permission to send. A network node keeps the token while transmitting a message, if it has a message to transmit, and then passes the token on to the next node. IEEE 802.5 is the most common type of token ring network.
222 Glossary EN
Appendix A Specifications and regulatory information See these sections for specifications and regulatory information on the following products: EN ● HP LaserJet 3300 series product ● HP LaserJet 3330 fax ● HP Jetdirect 310x print server ● Environmental product stewardship program ● HP LaserJet 3300 series product battery 223
HP LaserJet 3300 series product ● HP LaserJet 3300 series product specifications ● Laser safety statement HP LaserJet 3300 series product specifications Environmental specifications Operating environment Storage environment Printer plugged into an AC outlet: ● Temperature: 15 to 32.5° C (59 to 90.
Physical specifications Dimensions ● ● ● Weight ● ● Width: 546.1 mm (21.5 inches) Depth: 520.7 mm (20.5 inches) Height: 495.3 mm (19.5 inches) Models with ADF: 15.8 kg (34.6 lbs) Models without ADF: 14.1 kg (31.
Multiple copies Up to 99 per job Copy reduction or enlargement 25 to 400% Acoustic emissions (per ISO 9296) while copying 6.6 Bel sound power level Scanner capacities and ratings Margins for scanned items 3.05 mm (0.12 inch) left, 6.2 mm (0.248 inch) right 4.06 mm (0.
Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside this printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this manual can result in exposure to hazardous radiation.
Declaration of Conformity The following Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, manufacturer’s name and address, and applicable specifications recognized in the European community.
Canada DOC regulations This equipment complies with Canadian EMC Class B requirements. Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. << CEM>>. Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 3300-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.
Korean EMI statement Japan VCCI Class B regulations HP LaserJet 3330 fax HP LaserJet 3330 product fax specifications FCC Part 68 Requirements (US) Telephone consumer protection act (US) IC CS-03 requirements Regulatory information for EU countries HP LaserJet 3330 product fax specifications 230 Fax transmission speed 3 seconds/page (ITU-T Test Image #1) Right/left margins for printed pages 6.3 mm (0.25 inch) Top/bottom margins for printed pages 5.08 mm (0.
Fax resolution (standard) 203 by 98 dots per inch (dpi) Fax resolution (fine) 203 by 196 dpi Fax resolution (superfine) 300 by 300 dpi (no halftone) Fax resolution (photo) 300 by 300 dpi (halftone enabled) FCC Part 68 Requirements (US) This equipment complies with FCC rules, Part 68. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment.
IC CS-03 requirements NOTICE: The Industry Canada label identifies certified equipment. This certification means the equipment meets certain telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
HP Jetdirect 310x print server specifications Supported networks Physical ● ● Supported network operating systems and protocols ● ● ● ● ● ● ● ● Supports unshielded or shielded twisted pair cabling, using an RJ-45 connector for: • IEEE 802.3i 10Base-T (Ethernet) • IEEE 802.3u 100Base-Tx (Fast Ethernet) Requires a 10/100Base-Tx network hub or concentrator that supports link beat (link test pulse) signals. Microsoft Windows 95, 98, 2000, ME, and XP (TCP/IP, IPX/SPX) Microsoft Windows NT 4.
Electrical specifications Power requirements ● ● ● ● ● Power consumption ● ● Input voltage • 310x – 13 VDC • Power module – (see Power modules (network model only)) Nominal output voltage • 310x – N/A • Power module – 13 VDC Input current • 310x – 140 mA @ 13 V • Power module – 100 mA (depending on your particular power module) Maximum output current • 310x – N/A • Power module – 300 mA Frequency range • 310x – DC • Power module – 50/60 Hz (depending on your particular power module) 310x – 1.
FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Declaration of Conformity This Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, manufacturer’s name and address, and applicable specifications recognized in the European community. Declaration of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 8000 Foothills Blvd.
Australia This equipment complies with Australian EMC requirements. Canada This equipment complies with Canadian EMC Class B requirements. Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. << CEM>>.
Chinese safety statement 238 Appendix A Specifications and regulatory information EN
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3).
HP printing supplies returns and recycling program information Since 1990, the HP Printing Supplies Returns and Recycling Program has collected more than 47 million used LaserJet print cartridges that otherwise may have been discarded in the world's landfills. The HP LaserJet print cartridges and consumables are collected and bulk shipped to our resource and recovery partners who disassemble the cartridge. After a thorough quality inspection, selected parts are reclaimed for use in new cartridges.
Extended warranty HP SupportPack provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a three-year period from date of the HP product purchase. The customer must purchase HP SupportPack within 90 days of the HP product purchase. For more information, contact the HP Customer Care Service and Support group. See the support flyer that came with your product for information about contacting HP.
242 Appendix A Specifications and regulatory information EN
Appendix B Warranties and licensing Use thse topics to find out about product warantee and license information. ● HP software license agreement ● HP limited warranty statement HP software license agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU CAN RETURN THE SOFTWARE FOR A FULL REFUND.
Termination. HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the software, together with all copies, adaptations, and merged portions in any form. Export Requirements. You may not export or reexport the software or any copy or adaptation in violation of any applicable laws or regulations. U.S. Government Restricted Rights.
8 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
246 Appendix B Warranties and licensing EN
Appendix C Service and support Use these topics to learn about obtaining product service and support. ● Obtaining hardware service ● Extended warranty ● Service information form Obtaining hardware service To obtain hardware service If your hardware should fail during the warranty period, HP offers the following support options: ● HP repair services. You can return the product to an HP repair center, depending on your location. ● Express Exchange.
● Include five sheets of the paper or other media that are causing trouble in printing, scanning, faxing, or copying. Extended warranty HP SupportPack provides coverage for the HP product and all HP-supplied internal components. The hardware maintenance covers a one- to-five year period from date of the HP product purchase. The HP SupportPack can provide Express Exchange or onsite service. The customer must purchase HP SupportPack within 180 days of the HP product purchase.
EN Service information form 249
250 Appendix C Service and support EN
Index A accessories and parts 144 acoustics specifications 224 activity logs, printing 101, 188 ad hoc groups, faxing to 82 ADF pickup roller assembly, changing 133 specifications 141 adjusting copy quality 56 languages, display panel 37 settings 36– 39 volume 37 alarm volume, adjusting 37 alcohol, cleaning with 124 alphanumeric buttons 22 alternate long distance service, one-touch key 89 annotations adding 74 changing settings 75 answer mode, changing 80, 96 answering machines, troubleshooting 183 archivin
dial tone detection, changing 95 dialing character table 91 manually 83 pulse, selecting 99 redialing manually 84 speed-dial codes and one-touch keys 87 tone detection 95 tone, selecting 99 dimensions, product 225 DIMM installing 149 removing 151 specifications 226 testing installation or removal 148 drivers, printer, requirements for 42 dropouts, character 160 duplexing, manual 49 duty cycle product 225 scanner 226 E EconoMode 43 electrical specifications 224 electromagnetic emissions 234 embedded web ser
image quality, troubleshooting black dots 172, 180 blank copies 168 blank pages 180 characters, misformed 163 curl or wave 164 dropouts 160 faded images 168 faded print 160 faded stripes 171 graphics 176 gray backgrounds 161 light print 160 lines 161, 180 loose toner 162 missing images 168 repeating defects 162 skewed pages 163, 176 smears 162 specks 160 streaks 172, 180 incoming faxes, troubleshooting 185 input tray, paper ADF input tray, installing 30 capacity, main 225 capacity, priority 225 installing a
power module chart 146 power modules 145 print cartridge cleaning 125 installing 28, 147 life expectancy 148 recycling 148 storing 147 print jobs, stopping 42 print quality changing 43 settings 42 print server configuration page, printing 122 printer cable, connecting 27 capacities and ratings 225 drivers, requirements for 42 media path cleaning 126 separation pad, changing 129 printing all fax reports 105 blocked fax list 104 canceling 42 configuration page 195 configuration report 33 control panel menu ma
FCC regulations 227 IC CS-03 requirements 232 laser safety 226 software license agreement 243 telephone consumer protection act 231 warranty 244 status control 22 storage, environment 224 storing, scanned images 71 support, customer see customer support surge protectors 183 smears 162 specks 160, 165 streaks 172, 180 text problems 156, 172, 176, 177, 180 too dark 172, 180 too light 172, 180 volume 188 white lines 171 wrinkles 164 TWAIN scanning with 70 U T temperature, operating environment 26 testing cop
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