User Guide

Before performing service
■ If possible, print a menu map and configuration page. See Menu map and Configuration page.
■ Remove all of the accessories and print media, the print cartridge, and tray 2 from the product.
■ Unplug the power cord from the power outlet at the wall receptacle.
■ Place the product on an ESD mat, if one is available. If an ESD-protected workstation is not
available, discharge body static by grasping the printer chassis before touching an ESD-sensitive
component. Ground the printer chassis before servicing the product
After completing service
■ Reinstall the print cartridge (remove the print cartridge before returning the printer to the
customer).
■ Reconnect all cables to the product.
■ Replace all of the accessories and load the media.
■ Print a configuration page and verify that the latest firmware is installed on the printer. See
Downloading a remote firmware update.
Removal and replacement strategy 169