User Guide

Diagnostics menu
Administrators can use this menu to isolate parts and to troubleshoot jam and print-quality issues.
The following section lists the settings and their possible values in the DIAGNOSTICS menu. The
default value for each setting is the one that has an asterisk (*) next to it.
Table 7-4 Diagnostics menu
Item Values Explanation
PRINT EVENT LOG No values available
Press (S ELECT button) to generate a
list of the 50 most recent entries in the
event log. The printed event log shows
the error number, page count, error
code, and description or personality
that was in use when the event
occurred.
SHOW EVENT LOG No values available
Use (U P A RROW button) or (D OWN
A RROW button) to scroll through the
event log contents.
PAPER PATH TEST
■ PRINT TEST PAGE
■ SOURCE
■ DESTINATION
■ DUPLEX
■ COPIES
No values available Generate a test page, which is useful
for testing the paper-handling features
of the printer.
■ PRINT TEST PAGE
Press (the S ELECT button) to start
the paper-path test that uses the
source (tray), destination (output bin),
duplex, and number of copies settings
that you set in the other items on the
Paper Path Test menu. Set the other
items before selecting PRINT TEST
PAGE.
■ SOURCE
■ ALL_TRAYS
■ TRAY 1
■ *TRAY 2
■ TRAY <N>
Select the tray for the paper path that
you want to test. You can select any
tray that is installed. Select
ALL_TRAYS to test the paper path for
every tray. (Paper must be loaded in
the selected trays.)
■ DESTINATION
■ ALL BINS
■ *STANDARD
■ OUTPUT
■ OPTIONAL BIN 1
Select the output bin for the paper path
that you want to test. You can select
any output bin that is installed. Optional
bins (stacker or stapler/stacker bin)
must also be correctly configured.
Select ALL BINS to test the paper path
for every bin.
Control-panel menus 321