User Guide

Control panel message Description Recommended action
FLASH FILE
OPERATION FAILED
alternates with
Ready
For menus press
The printer received a PJL file system
command that attempted to perform an
illogical operation (for example, a command
to download a file to a non-existent
directory).
1 Printing can continue.
2 Turn the printer off and then on to
delete the message from the display.
3 If the message reappears, a problem
might exist with the software program.
FLASH FILE
SYSTEM IS FULL
alternates with
Ready
For menus press
The printer received a PJL file system
command that attempted to store
something on the file system. The attempt
was unsuccessful because the file system
is full.
1 Use HP Web Jetadmin Device Storage
Manager software to delete files from
the flash memory, and then try again.
2
Press
(S ELECT button) to continue.
FLASH IS
WRITE PROTECTED
alternates with
Ready
For menus press
The file-system device is protected and no
new files can be written to it.
1 To enable writing to the flash memory,
turn off the write protection by using the
device storage manager in HP Web
Jetadmin.
2
Press
(S ELECT button) to continue.
Incorrect The wrong personal identification number
(PIN) was typed.
Type the correct PIN code. After three
incorrect PIN entries, the printer returns to
the Ready state.
INSERT OR CLOSE
TRAY XX
For help press
Tray XX must be inserted or closed before
the current job can be printed.
1
Press
(H ELP button) for detailed
information.
2
Press
( U P A RROW button) and
(D OWN A RROW button) to step through
the instructions.
3 If the error persists, verify that the
media-size sensor (PS102, SW801, or
SW1) is operating correctly for the
indicated tray. See
Printer switches
and sensors, 500-sheet feeder
switches, sensors, solenoids,
and PCAs, or 1,500-sheet feeder
switches, sensors, solenoids,
and PCAs. Verify that the sensor
"fingers" inside the tray are engaging
the tray sensor correctly.
4 Print a configuration page. See
Configuration page.
Table 7-6 Alphabetical printer messages (continued)
Display-message troubleshooting 337