User Guide

Control panel message Description Recommended action
5 If the tray settings on the configuration
page are correct, verify that the tray
paper-out sensor is operating. See
Printer switches and sensors, 500-
sheet feeder switches, sensors,
solenoids, and PCAs or 1,500-sheet
feeder switches, sensors, solenoids,
and PCAs.
INSTALL CARTRIDGE
alternates with
For help press
The cartridge is either not installed or not
correctly installed in the printer.
1 Insert the cartridge, or make sure that
the cartridge is fully seated.
2
Press
( H ELP button) for detailed
information.
3
Press
( U P A RROW button) and
(D OWN A RROW button) to step through
the instructions.
4 If the error persists, replace the
cartridge.
5 Verify that the connectors between the
power supply and transfer assembly
are not damaged.
6 Replace the power-supply assembly.
See
Power supply.
INSTALL FUSER
For help press
The fuser is either not installed or not
correctly installed in the printer.
1 The fuser is not fully seated or has
been removed and must be reinstalled
for printing to continue. See
Fuser.
● If the fuser is in the printer, remove
and reinstall it.
● If the fuser is not in the printer,
install it.
2 Push the fuser firmly into the printer
until the blue levers on both sides click
into place.
3
Press
( H ELP button) for detailed
information.
4
Press
( U P A RROW button) and
(D OWN A RROW button) to step through
the instructions.
5 If the error persists, replace the fuser
assembly. See
Fuser.
6 Replace the dc controller PCA. See
Dc controller PCA.
7 Replace the power-supply assembly.
See
Power supply.
Table 7-6 Alphabetical printer messages (continued)
338 7 Troubleshooting